Always amazing. Great customer service always from owners Rita and Vincent. Also the staff are…read moreamazing. They will order a product for you to not carried. So nice to visit them always. Also gave my dogs a huge bag of cookie treats!

These guys have been decent and I've supported them over a chain pet supply for years until now…read more They sold me a bag of feed infested with bugs and won't take it back or provide a replacement. Seems like a manufacturer issue but the store refuses to make it right. I will not go back.

Carlos assembled a sofa sleeper for me. Historically, I would do it myself, however, I have some…read moremusculoskeletal issues that force me to delegate such projects now. Carlos was on time, courteous, careful, considerate, and efficient. All this at a great price. I will call upon Carlos to assistance again.

I had Carlos and his team assemble our European style kitchen cabinets. They were made of finished…read morewood and lacquer cabinets. We sent our kitchen assembly instructions ahead of time to make sure they were aware. My overall sense is that Carlos is fairly capable and experienced but either his team or him are not as careful as we had damages to our finished wood toe kicks and our lacquer cabinets looked like they had been dragged over nails as they were being assembled. I didn't appreciate that they made 0 mention of it at all and I had to point it out. As the homeowner, I essentially had to baby sit them for 5 days through the install since it felt like they were incapable / unwilling to read the kitchen cabinet installation instructions in detail and I caught several mistakes early on during the cabinet assembly that made me hesitant to leave it unattended. Carlos's attitude was particularly bad through the entire experience as well. Always made it seem like we were inconveniencing him or being too nit picky even if we caught some mistakes. At one point, he even threatened to quit after the assembly but before the installation simply because he had underestimated the complexity of the project. We did have a 1 day delay due to some plumbing / electrical issues but that's pretty typical as far as kitchen cabinet installations go AFAIK. In the end, they were able to get all the kitchen cabinets installed, albeit with a lot of effort from my end due to the more custom nature of the project. The price was affordable and the work was solid (minus the scratches) but for me the bad attitude wasn't worth it.

Great service, and the owner seems like a great guy. He and his worker have a strong work ethic and…read morefair pricing. I also love how much he gives back to the community at the expense of his own time. I do think Nick could be kinder and more patient towards Sean, who works hard.

Junk Cat recently held their annual 'Everything Free' day, a major giveaway of furniture and other…read moreitems saved from landfill. Hundreds of people attended. I wish I was able to attach a photo of this event. It is a wonderful free service to our community.

We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.

If you enjoy clean, well maintained equipment provided by knowledgeable and friendly owner look no…read morefurther. Have rented two types of trailers with flawless service and look forward to my next trailer need now. Great website makes transactions quick and easy.

From the owner: Lucky Lukes Trailer Rental is a trusted, locally owned business based in Martinez, CA, proudly…read moreserving Contra Costa County. We offer a reliable fleet of well-maintained trailers for all your hauling needs—car haulers, equipment trailers, dump trailers, and enclosed cargo trailers. Whether you're moving vehicles, heavy equipment, debris, or personal belongings, we've got you covered. Each rental includes free use of straps, dollies, hand trucks, winches, snatch blocks, and tow ropes to make your job easier. Count on us for affordable, convenient trailer rentals backed by excellent service.

excellent communication and super informative. True professionals all around…read more price and the full details of the process was clear and accurate. highly recommended JF Hayet

1 STAR -- EXTREMELY DISAPPOINTED WITH WEST COAST SHIPPING I…read morehave never experienced this level of poor customer service from a company that is supposed to handle something as important and expensive as international vehicle shipping. My car arrived in Europe 2-3 months later than promised, which was already completely unacceptable. But the biggest problem was that my car was damaged during the handling/unloading process. I paid for an entire 20-foot container exclusively for my shipment. Despite having an entire container, my vehicle was lifted and positioned in a way that left extremely little clearance around it, while moving boxes were placed underneath the vehicle. The car was apparently resting on/against a metal support/post, and it was damaged as a result. What makes this situation even worse is the way Alex, who is the main person I have been dealing with, has handled the problem. I personally contacted Alex multiple times. I managed to speak with him twice, and both times his response was essentially to blame the people who unloaded the vehicle. I repeatedly asked a simple question: if the vehicle was going to be lifted and positioned with almost no clearance, why wasn't I informed beforehand? If I had known, I would have specifically told them NOT to handle the car that way. There were also other ways the boxes could have been organized inside a container that I paid for exclusively for my shipment. I also purchased insurance specifically for situations like this. I am NOT asking for some outrageous amount of money. I simply want a reasonable resolution that would allow me to repair the damage to my vehicle. Unfortunately, after initially speaking with me, Alex has essentially disappeared. Every time I call, I am told a different story -- he is on vacation, in a meeting, out of the office, unavailable, etc. I have been trying to get this resolved, and instead of taking responsibility and helping a paying customer, I feel like I am being deliberately avoided. The damage is one problem. The way West Coast Shipping has treated me afterward is an even bigger problem. Mistakes can happen in shipping. What matters is how a company responds when something goes wrong. In my experience, West Coast Shipping failed completely in that regard. I paid for professional international shipping, a dedicated container, and insurance. I expected my vehicle to arrive on time and in the condition in which it was delivered to them. Instead, it arrived months late and damaged, and now I cannot even get the company's CEO/main representative, Alex, to properly address the situation. I strongly recommend that anyone considering West Coast Shipping think very carefully and ask exactly how their vehicle will be secured, loaded, lifted, and protected before handing over their car. For me, the worst part isn't even the damage. It's paying a company for a professional service and then being ignored when you need them to stand behind that service. Very disappointing experience. I would never use West Coast Shipping again.

I rented a furniture dolly here and they were very friendly and affordable! Nice, clean facility as…read morewell!

So they didn't have the trailer I needed. But the woman on the phone took her time to find me one…read morelocally and reserved it for me. This level of costumer service even when they didn't have what I needed is rare these days. I will definitely be using them in the future.