On what I can only imagine was one of the busiest UPS days of the year, Erica at this store was…read morewarm, smiling and super efficient. I was literally in and out with my return. Extra kudos to her for helping me fit my items in the envelope I brought with me, saving me the cost of buying new packaging.

Assistant Manager Jesse is worth his weight in gold. He personally assisted in the packaging and…read moretransport of a precious 50 year old piece of artwork. I have just been notified this evening that the art has been received in perfected condition and will be accepted for display. I want to convey publicly my personal gratitude to this young man for his care, help, and professional expertise. Thank you, good man. May you go far. Sincerely, larry mcpherson

Robby S and Alex S were the two man crew moving my piano today. They did an excellent job and…read morehandled as if it was there own! This is the third time in 2 years that I've engaged with Big Blue, and I've been happy with the service all 3 times.

Miquel and Michael arrived early and worked to move furniture from our two bedrooms and basement…read moreinto our newly restored living room, dining room and kitchen. This included moving kitchen appliances back into the kitchen with the guidance of a licensed plumber. They also hung paintings we had removed during the floor refinishing (see the photos of one really clever "hanging." It was a challenge to preserve the pristine natural wood maple floor and they did GREAT. They were careful and thorough. Full professional treatment. Not a scratch. Cannot recommend them enough.

Do not use this shipping services if you are outside the US. I am in Montreal Canada and bought a…read more5k military artifact at Hindman's auction. Hindman referred me to this shipper. So I paid this company $350 for UPS shipping. Once they received my money they stopped communicating and then I called UPS and UPS told me the company had paid $28 to ship the artifact UPS "Standard" without insurance no customs paperwork for UPS and pocketed the rest of the $350. Completely unprofessional.

I recently used Total Pack and ship for shipping some items I won at an auction to ship to hawaii…read more They were great, good communication and overall just a pleasure to do business with, I would recommend them to anyone in that area who needs shipping services. Jeremy

My moving experience with all my sons was great! I made $100 deposit . They showed up Timely got…read morethe job done quickly and we're very well tipped by me for their hard work and quick response . I would recommend them.

Never again! They never used any protection to move my furniture damaging each and every piece…read more They actually turned one of the Dressers upside down and placed the metal dolly on the top leaving huge scratches. They then turned the Night Stands on end and again placing the metal dolly under the side Scratching both ends. These movers were the worst and then before finishing the move they asked for a Tip. The estimate was for $1100 but at the end we paid $2200. I saw the loaders standing around rather than working multiple times during the move. NEVER AGAIN, I do not recommend them to move even a dog house!

These guys were awesome. Big thanks first of all to Jared for following up with me about the amount…read moreof stuff I needed to move so we were able to determine the number of movers to send and make the job go smoothly. They were nice and upfront with costs when I reached out for an estimate and were ready to answer my questions. On the day of, these guys all showed up ready to work, were very friendly, and had great attitudes. They didn't waste time and were quick without sacrificing care for my stuff. Recommend them 100% and will be keeping them in mind if and when I look to move again. Just a quick update: I used these guys again for a long distance move from Cincinnati to Georgia and they were once again a great company to work with. They were on time and had great attitudes which is always a huge plus when you're dealing with the stress of a move. Glad to have had two positive moving experiences with these guys.

We hired Robinson Relocations back in June for a fragile pack of kitchen and artwork and to load…read moreour POD and I certainly would not hire them again. We had issues from the beginning with the professionalism of the work. First, we didn't know when they were coming and they just showed up day of. I think they may have given us a window but no other warning other than that. My husband supervised them and noted that they took multiple smoke breaks, even leaving cigarette butts on our property. They also left energy drink cans in our garage, left some of our stuff loose without packing that my husband ended up having to pack, left a set of keys to who knows what, and left several moving blankets in our home that were not ours. Most importantly, we had adhesives on the walls for a bookshelf and they tore those off the walls despite my husband asking them not to which took the paint and some of the drywall off and ending up costing us $200 (which thankfully they reimbursed). The claim process was pretty easy to get the reimbursement, but apparently you can only file one claim, which I didn't realize and made my further claim null when I tried to file another claim for the items that broke during our move. After we moved and we unloaded our POD, we had many issues with how things were packed. We did have our stuff in storage for three months so I am not sure how much that impacted how well things were maintained, but there were obvious errors they made that ended up costing us many of our items. For example, heavier boxes being packed on top of lighter boxes (the movers we hired to unload our POD told us that was an obvious error). We also had a table whose legs were not taken off and therefore was ruined in the move as a leg was ripped off. The same thing happened with one of our night stands that was not wrapped properly and a leg was torn off. Our couch was not wrapped properly, the couch cushions were shoved on top of everything else without any wrapping or cover and all fell out when we unloaded it. Our mattress was not fully covered and got wet. A lot of our fragile items were seeming just poured into boxes. Most of our artwork was not wrapped properly and some were even shoved into boxes that they didn't fit in. It was remarkable that we only lost a few mugs and the rest of our dishes and art were intact. Not a huge deal but we did lose most of our boxes which in previous moves we have been able to reuse. Like I said I filed a claim for some of these items and was told that the claim I had filed earlier I signed a paper that said I couldn't file a claim again. So just be aware of that. They also claimed that none of this was actually their fault, which I would presume any company would do, and would blame the packing of the boxes by the customer (which they did for some of it), the POD and how it was transported (which they did for others), or the unpackers. Because of this, I would recommend going with a full service mover if possible, as I feel they would have treated our things nicer if they knew they were responsible for it through its journey. Unfortunately, since we needed to store our items for a few months, we didn't have that luxury. This was also a very expensive move. About $2k for 4 hours of work. I've attached some photos to showcase the work they did and some of the errors they made. I was really looking forward to working with this local company after seeing many positive reviews but unfortunately we had a very poor experience and would not recommend.

Jordan Dillon and Nate were Amazing. Thanks for taking good care of my sisters move.read more

Called and the owner answered the phone and got me reserved so easily. Told me I was in good hands…read moreand would send so good guys. They showed up to help unload a 26ft truck and made quick work of it. A true perfessional will make hard work look easy and boy did they. Definitely earned future business from me. The price was very responsible as well.

Jennifer did an excellent job of organizing and decluttering. I would recommend her. managed to go…read morethrough all my boxes from moving and carefully moved and kitchen, dishes, food, and pots and pans.

We are long standing Clients of Jennifer for a good reason: She is a work horse! She comes in with…read morea joy and energy level that is much needed for this type of work. She makes you feel comfortable to process items as 'keep, donate, toss'. Often my husband and I have held onto things way past time and Jennifer helps us navigate emotional waters of decluttering. Once we get past that first step she goes to cleaning and organizing the space into a more beautiful, peaceful one. Finally, she moves the donations and trash to her private vehicle and relieves us of that hardship. In a span of 4-5 hours we go from a place of cluttered, dark, avoided places to clean, organized and full of peace spaces we want to be in. THANKS to Jennifer for your gift of being Ultimately Organized!

Granted the two moving guys were awesome. The company 'double dips' when charging time. They…read morecharge both you and the client they had before you for 'trip' charges and then charge you and next client the same 'trip' charge. No issues paying 60$ for fuel but company charged me over an hour in time for travel as well as charging previous and next client the same. This was not disclosed. Almost $1000 for total time spent in front of us for less than 3 hours. Was quoted 4 hours for less than charged.

This company is not the same as it started out to be...they used to be reasonably priced and…read moreefficient. Now they are expensive and with three men instead of two it took 5 hrs verses 3.5 hrs with basically the same household goods. They add on all types of additional charges and start charging based on a phone call letting you know they are on their way. The movers wanted an extra half hour to get to my new location to take a break and get some drinks stating that I would not be charge for that time...guess what? It was a lie because the management did'nt honor this promise.

I can't recommend Jon and his team highly enough. They moved me from Cincinnati to Washington, DC…read morequickly and easily. They took great care of several fragile items and paid close attention to everything they loaded to make sure nothing was harmed in the move. Everything arrived safely too. AA Moving is a pleasure to work with, extremely reasonably priced, and very responsive to questions. I'd recommend them for any move, big or small.

From the owner: 5 star rated moving service. better business bureau accredited and insured. read more

Moved my 2-bedroom, second floor apartment in about 3 hours. And I mean 3 hours from the time they…read moregot there to the time they brought the last box inside the new property. Santiago communicated very well throughout the process. A little pricey, but worth the money overall.

First we agreed to a price and then they changed after they realized the items were going 40 miles…read more Then they were over an hour late. The movers brought too small a truck. I told them the grandfather clock needed to be moved standing up and that it was between 7 and 8 feet. I come out and the clock was lying in the bed! I told them again. It wouldn't work. I called the boss/manger and he didn't seem to care. So I told them to take the stuff out of the truck and hit the road. I also noticed there weren't any blankets or straps in the truck. The dining room chairs would have bounced around in that truck like a pinball. I could go on.