I've used Access a few times. Katherine at the front desk was very accommodating. She took the time…read moreto show us a bunch of units until we found the one that met our needs. Excellent customer service. Using the free truck to pick up our furniture was excellent. Very easy process. $1 first months rent is nice too.

Super friendly and professional staff! Clean and well maintained facility. Reasonably priced.read more

This review is only for their rental truck…read more Out of the many rental moving truck companies we have utilized over the years, this one was the easiest to deal with. The person we spoke to was articulate and ensured we received our complete order: boxes, covers, and easy and fast check-in. Moving is hard enough so to encounter a person who is good at his job and made our day easier is a blessing. Tip: They close at 5:00 pm so if you return the truck after hours, just drop the keys into the lock box after you lock up the truck, after returning.

Clean, spacious, friendly service!! Michelle checked us in and was more than kind. Have been here…read morebefore renting for BENEDICTINE ACADEMY TRICKY TRAY RENTING space. They are always kind and understanding. Theirs is why now that I'm moving I returned. Fast and easy check in.

Where do I begin? I've been going through some personal issues with a divorce on the way and an…read moreillness that my soon to be ex-wife has. In addition to that, I travel oversees for work all the time and for the sake of time zones and such it's difficult to get a hold of me over the phone. I understand I have an obligation to pay my bill. I always catch up and pay my bill. I no longer live in NJ and the person who was supposed to pay for the unit is ill at the moment. I take care of my expenses where I live and her expenses as well including medical until the divorce is settled. I kindly asked to allow me to catch up in a week as I've been overburdened and not even present in country in most weeks of the month. This was their response: The account is 34 days past due. There is a balance owed of $265.78. Please note that there is only one day left to make a full payment. The account will be going into foreclosure as of 06/17/2019. And a $110.00 lien fee will be added. That would bring your amount to $ 375.78. Please don't make it to 35 days. I can make a note into your account stating that you will be making a payment on 06/21/2019. But, the balance of $375.78 must be made in full. Please note we no longer accept partial payments. All payments must be made in full. Well.. I believe a little room for flexibility would have helped my situation as I have every intention of paying this debt and maybe even use the unit until the divorce is settled. Now, Cubesmart's management's lack of empathy made me want to end business with them and write as many reviews as possible for the gross display coldness towards someone who is having a hardship. The only resin I I'm giving a 2 star instead of 1 star is because of a manager Mamés Shirley. She's awesome and very kind.

Had a great experience with the CubeSmart in Elizabeth. Everyone who worked there was extremely…read morehelpful and the place seemed as clean as you can get for a storage facility. If I need to store stuff again I'll definitely be back

Honestly, this place is absolutely useless when it comes to helping customers and the main customer…read moreservice line is just as unhelpful. They will change your payment date without authorization and give you hidden fees and upcharges without cause. I have been renting here for 3 years and not sure why I've been here this long to be honest. Storage facilities are shady as it is and this place just doesn't help the cause.

they raised my price unit without notification. had damages on my stuff , they could not care a…read morefuck less. if this is the only option for your to storage your precious stuff, just burn it.

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

My belongings that I stored here were stolen. I found them on eBay. The management staff didn't…read moreseem to believe it, since they think their cylinder locks are impenetrable unless the thieves have drills. Just so you guys know - if you store things here, it could be stolen. It's not a secure facility and they completely dismiss any concerns about their security practices. Contacting their customer service email does very little as well - it's been a month since I reached out to their customer care address and they haven't provided any substantive response. It's not worth the rent you're paying.

ClosetBox damaged an expensive leather chair by trying to shove it through a doorframe where it…read moreobviously wouldn't fit, instead of taking the legs off first. They also somehow ripped all the wheels off a granite-topped, wheeled kitchen cabinet, taking chunks of the bottom of the cabinet with each wheel so that it cannot be repaired (they also somehow lost a wheel in the process). I will update my review when I see how they evaluate our claim for reimbursement, but so far it has not been a good experience.

Maria from New York planning a move to the West Coast LA!!! I'm reading great reviews here on…read moreClosetbox!! Definitely plan on using them!!! :-)

I rented a large storage unit from this corrupt business two years insurance included in mounting…read morepayments through. My storage unit was inaccurately auctioned off June 13th, when I was being rushed in from medical emergency, I am 62 years old with a condition. When I arrived the staff member and buyer agreed to sell it back to me that week for $1000., I agreed, this was my life's work and all possessions from childhood including birth certificates and social security that is now being fraudulently used by those buyers! They have assumed my information and living off of it! Two full rooms of furniture have been robbed from me. The staff is crooked should be removed. Don't ever believe that first month free pitch its fake and they will screw you in the end. My bank checks they are being used, and I am now suing for extensive damages. I have childhood memorabilia, that can't be replaced. My medical equipment for pain was included and I must have it. The staff is a revolving door of crooks no one goes the distance. There is illegal activity going on there after hours. Mohammed doesn't care about anyone down there. They are definitely under investigation and should be shut down closed permanently. I regret ever going there initially however I have multiple authorities auditing this business, I need justice for my possessions that have be marketed wrongfully. I have saved voice mails and texts as proof. It has raised my blood pressure and made me sick. I want to spare any one the grief I am experiencing at this point, I lost all my awards plaque of achievement and diplomas those buyers now use unlawfully. Stay away from them they are not worth a dime or penny! The staff are thieves, and they robbed the units too.

This location has the house less people sleeping in the units it smells horrible and I'm afraid to…read morego unless someone is with me. If you do not make your payment on the actual day not the day after the day of they threaten to discard your items. I would never use them again.

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​