Public Storage Karen Imagine storing your personal…read morebelongings, paying your unit two weeks before due date for almost two years to become an enemy of liars. I remember when I first completed my papers at public storage Mountainside, NJ. Matt the manager asked me to write a review and my spirit with a loud voice said no, I never did. During the severe raining season my unit was flooded, after I made numerous complaints, I continued paying my unit two weeks before due date. All my child belongings was destroyed and I humbly kept my cool. I contacted Sedgwick Insurance which dispersed a little over two thousand dollars. This is when the problem began and I was introduced to public storage Karen. I explained to the manager that I had to buy over 60 sterilite containers to replace the box. I had to beg to be moved to a new unit and the manager wanted me to pay to move to a new unit, this is where I finally had enough and realized how evil these people were. After finally moving to the new unit, explaining to them I can't put the molded furniture in the new unit (this is after throwing away so many furniture) that my child has breathing issues and asthma . Matt was okay with it and informed me to contact the insurance company for more money in which I did. Sedgwick Insurance informed me that he misinformed me. He later existed me from the old unit and padlocked my old unit with PS (Public Storage) lock. I'm not sure how the contention and disrespect began but I believe he allegedly informed the district manager of my race and quiet demeanor that she felt she can call me, insult me and tell me that I'm giving her a headache and hang up on me. My girlfriends are upset yelling get your brothers, no it's time to react. So many men wanted to assist me in moving my stuff out but if they are falsely attacking me like this, I didn't want to get anyone involved in unnecessary drama. Why I kept my cool throughout this whole process was I experienced this in 2017. I had another Karen attack me, my brother who is a lawyer briefly got involved I told him no. My spirit said to let them finish. In 2017, my 2016 Toyota Camry was taken, my house was gone and my job was contacted. I thought I was crazy for believing in my spirit, I was not. A few months later in 2018, I was blessed with a FREE brand new 2016 Nissan Altima (identical to the Toyota but better) a small house and a new job in one of the best school districts in New Jersey. I watched the same people get into horrific car accidents, dying of illnesses, and life in chaos. The universe has to balance out and we all must pay for the evil we do to people especially those chosen for this task. Throughout this public storage nightmare , I watch my child heal a hundred percent. Exactly when I thanked God for everything, the teacher passed away. My heart broke and I begged God to wake this man up for me because no mother wants to see their child hurting. This teacher honored my child before he passed never ever knowing the hell she went through. So losing the belongings at public storage was nothing compared to losing a good teacher. I know my child understands that God will restore the material things back to her but people don't come back. As the district manager, the manager and public storage now owes me a debt. When you do evil to people, you owe them a debt. I write this not to defame anyone character but to share my truth and warning. I know there will eventually be court proceedings because the harassing phone calls has not ceased. So when storing your property at any storage unit, please do your research. It wasn't until I began preparing for public storage that I found out about previous flooding and complaints. Please do your research. For the district manager I believe this was to reveal who she is to herself and a warning to change. I remember a story I heard in 2003 from Joyce Myers and I see it right here.. "One thing people need to understand about extremely nice kind loving people is their other side is just as extreme, it's the hell that they have survive that makes them gentle don't mistake their self control for weakness, the beast inside them is sleeping NOT dead". Update: After writing this review yesterday, this morning public storage sent me a notice of lien on a unit that no longer belongs to me. This is the plan, so we are going to court and the public will see the excessive harassment.

Initiated 10 x 10 storage unit for $280 in April 2022 and by April 2024 they had raised the price…read morewithout my consent to $570!! This is an outrageous, price gauging unethical business that you should AVOID at all costs! I saw the charge on my credit card and immediately found a 10x 15 storage unit (also drive up, outside) one mile closer to home for $300! The price is locked in too! AVOID THIS PLACE, you will regret renting through them, trust me!

My belongings that I stored here were stolen. I found them on eBay. The management staff didn't…read moreseem to believe it, since they think their cylinder locks are impenetrable unless the thieves have drills. Just so you guys know - if you store things here, it could be stolen. It's not a secure facility and they completely dismiss any concerns about their security practices. Contacting their customer service email does very little as well - it's been a month since I reached out to their customer care address and they haven't provided any substantive response. It's not worth the rent you're paying.

Jacque was very helpful in reserving the right RV spot and online lease creation was great.read more

In today's world, where there is a severe lack of customer service, well, everywhere, I was…read moresurprised and delighted to have one of my best recent customer service interactions at Storage Sense! We've been renting a unit for 18 months, and everything about this company is top-notch, from the cleanliness of the facilities to the pleasant, and extremely helpful, front office team. I feel like my belongings are in great hands here, and I'd highly recommend to anyone else looking for a storage facility in the area. Shoutout to Laura, who has been an absolute pleasure to work with!

When I was looking for a place to store my things, other places had the same 10×10 for a lot more…read more Not only were other places price more, but they did not have climate control at that price either. When I needed help with my many questions, they were willing to answer them all. In person or on the phone, before COVID 19, customer service was what I expected it to be, courteous, friendly, and above all else respectful. I'm glad I didn't go with my first this time. Thank you their team of professional staff, I would recommend them to others who is looking for a place to store their things.

Do not rent here unless you want to waste a ton of money for someone else to ruin your things! I…read morehave been paying for a 10x10 climate controlled unit to store my belongings for the last 12 years. Not only has the rent gone up between $30-$80 a month the last 12 years, when I went to the facility to retrieve something I found about 2/3 of my belongings covered in mold (pretty much everything that wasn't stored in plastic containers) The girl in the office that day (she was very nice, I will say that) took some photos and filed an incident report. The manager then called me the following Monday and basically informed me that CubeSmart is not responsible for damaged property, to contact the insurance. After a week of back and forth with the insurance company (Great American, which was the company CubeSmart suggested when we began our rental in 2012) they claim that the policy doesn't cover any type of water damage. So I am basically screwed out of 12 years of payments (I started at $95 in 2012 and up until I termed my rental this week, I was paying $442 a month. Do the math, it's over 5k, and that's just for this year!) as well as the cost for all of my furniture and other ruined items I had to throw away. I could have just stored my belongings in my garage and ruined them for free. There is definitely a damp musty feeling in the building that claims to be "climate controlled" as well as mildew forming on the outer locks on multiple units near mine, as the pictures below show. I had brought this to the attention of an employee a few years back but she claimed the moisture was from the carpets being cleaned and the mold was "just dust". The carpets have since been removed, if it was because of a mold issue, we were never informed.

awful company! run... they raise your fee a ridiculous amount even before year is up and late fees…read moreare exorbitant! no grace period at all. Read the fine print!!!!

Mold and Rats. This…read moreplace is dirty. There are rat traps throughout the place. I stored my things for a couple of years and came back to find mold on my things and dead bugs, and live bugs. Also, owner advertises as "climate controlled" but it is not. It is street temperature, extremely hot and humid, thus bugs and mold. Also, mold coming up through the concrete floor which is street level. Had to most of my belongings, $20K sentimental things, heartbreaking for me and disgusted with how much money I paid to this shyster. Go and see the rat traps, water damaged floors, holes in ceiling, for yourself and smell the must an mold in the air.

Incredible Place…read more Very friendly people, excellent customer service. Reasonable and clean units. I can only recommend this place.

Great movers. Friendly, efficient, and hard working. Best price around. Best of all everything…read morearrived and not one thing was broken. Would use them again. Thanks guys.

The moving guys were the best! I was very stressed about my move and they made it stress free. I…read morehad a free on site estimate the day after I called which was amazing! The movers themselves were remarkable. They got the job done so quickly and efficiently. They were so funny and amazing to be around. The move itself was reasonably priced! I definitely recommend and would use them again in a heartbeat!

Always great service and smooth process. Been using them for multiple moves and highly recommend.read more

Super easy and helpful to book even on short notice…read more I worked with Zura, Zura, Vako and Nika - they were so kind and positive and helpful! I was very nervous to pack up and move after living in my apartment for several years and they were immensely helpful! They got the job done from packing to loading to even helping me take out some trash after my cleaner last minute cancelled. They truly saved the day. My bf and I are moving again in August and UrBin will 100% be the team I call to help with my move!

Moving to this facility was the best decision. Blanca the manager and all the other people here…read morewere so helpful and happy to help me with all my needs and questions. They really go above and beyond. I definitely recommend this place because the facility is clean and the people are so helpful and thorough. They know what you need and they make sure it gets done correctly. They explain everything to you and make sure you understand. I am so happy.​

Needed lock assistant and the Manager Jessie was more than helpful in removing my stress in getting…read morethis done. So grateful! Marjorie