This is my normal go to pharmacy and everybody is nice and friendly…read more Every time I bring my dog through the drive-through, they always give her a treat!

This is just my experience in the store, I have no experience with the pharmacy. The entrance is at…read morea light, so that's nice if you have to turn left to get in. The parking lot is well lit and has lots of room. There's even a bench in front of the store. Inside is clean, a little full for a CVS but everything is where you expect it to be. Extra stars for the employee who checked in from his break and went right to ringing before even putting his uniform shirt back on. I was so happy to have someone help the line move while the other cashier was being bogged down by slow understanding customers. Who needs the formality if it gets me and my fellow customers on our way?

I am extremely frustrated with this store because they forward phcy phones and it doesn't even RING…read morefor them to hear or answer ca;lls. Give it a try and see what happens. I need my prescription info urgently and I can't get through. I was actually in that store 2 weeks ago becuase I couldn't get through and there weren't any other customers at phcy and the 3 young people behind the counter were tripping over themselves trying to clean! I said why isn't the phone ringing? They said it's forwarded because it's too distracting!!! SERIOUSLY????

They don't answer their phones. Been on hold for 28 mins and counting!…read moreNot a good way to run a business...... UPDATE: Still on hold... 47 mins and counting. Tried 'chat' they told me to call pharmacy (?) Some help, huh?

I just transferred my family's prescriptions to stop n shop. I actually felt horrible because it's…read morea lot of work on their part. We require prior authorization for a few meds. I've dealt with a Pharmacist I believe her name is Erica. She was so professional, patient, knowledgeable and compassionate. I wish I came here long before now. I just hope we don't become the customers they would rather avoid due to all the work involved with our prescriptions. Looking forward to a long healthy relationship with all of the associates here. It's been a pleasure thus far. JM

The experience I have had at this pharmacy has been atrocious. There is one pharmacist who I…read morealways seem to get that has a horrendous attitude. I'm tired of it. I waited 30 minutes while she was making a call to see if I could get a refill. The 16 year old intern did a way better job than her. The intern told me I could have one pill to last me until tomorrow when I could pick up my entire prescription since I needed to go to work. Why make me wait 30 minutes only to tell me I can't give you one pill. I have to bring in the prescription. Then she walked away and helped the next customer. I HAD BEEN WAITING 30 MINUTES!!! Unreal. No one cares. This pharmacy is a joke and I will be removing all of my prescriptions from Stop and Shop.

On September 26th I had an outpatient surgery at the hospital which called in two different…read morepainkillers to this pharmacy to be used if needed for pain after the surgery. On September 28th I received notification that the status of one of them was as of yet unknown and the other one would not be ready until September 30th. It's a good thing I have a high pain tolerance. I called the pharmacy to cancel the prescriptions being filled and to obtain the numbers of three previous prescriptions which I had transferred there recently due to a current move and they only had a record of one of them even though I had confirmed them with the pharmacist at another time. They offered no apology nor were they concerned that I am taking my business elsewhere. I consider that they are totally incompetent, unprofessional and an example of the worst form of customer service. I would tell anyone to avoid them.

Best pharmacy around never ever have to wait it is always ready they notify you with a text I just…read morelove this place

I brought a FedEx shipment of three packages to this location for pickup by FedEx. One of the two…read moreassociates at the front counter told me that each package needed an individual tracking number. The other seemed completely unaware of how to interpret the shipping label at all. I informed them the labels were generated on the FedEx website and were correct and that I had made similar shipments in the past without issue from that location. The first associate rudely responded that I needed to leave with my packages and find another location. I left and traveled to the FedEx full service location in Northford Ct. There, they informed me that everything was in order, handed me a receipt and wished me a good day! I recommend avoiding this Walgreens for shipping FedEx packages. It's worth an extra few minutes of driving to find knowledgeable friendly service.

This pharmacy is the worst. On hold for 30 minutes, days to fill prescriptions Promised pickup…read moretimes ignored.

They are permanently CLOSED over 2 yrs ago.... It was a fantastic pharmacy for decades and we are…read moreall sad they decided to retire....

Nice little family owned pharmacy. The personal touch you do not get at the big storesread more

In an attempt to try to find a manicure product, that has suddenly become impossible to find, I…read moretried to test my luck at the Walgreens of Berlin. There was hardly anyone at the store when I walked in. The entire look and feel of this Walgreens is very outdated. Unfortunately, I didn't find what I came in for. It appears as if they are delayed on the inventory of some latest releases. They seemed to have most of the basic merchandise.

Don't try calling these people unless you like listening to a bot…read more I find the store to be terribly understaffed and waits at the register for someone to take my money lengthy.

Nice shop, very close to my office, therefore, beautifully convenient! Ample parking and the…read moreinterior spacious. The store near home is normally plagued with traffic turning in and out, limited parking and inside tight and cramped. Today, I'm here for a Flu Shot and some essentials. Again, nice, roomie waiting area, fairly quick service, and the Ouchie Pain minimal. Good job CVS, on Cromwell Ave!!!

Walked in to this CVS to get some cold meds. Huge parking lot. Overall a nice organized store. Has…read moreall the services including pharmacy, photo printing, passport photos and self checkout kiosks. Saw lots of deals on many items. But one eye sore was a pipe sticking out of the ceiling to collect leaking rain water from the roof.

Wow! Service with a smile and so courteous and helpful! Totally blown away by the amazing customer…read moreservice--particularly JULIANA I'm a guy and don't wear make-up. So when I noticed this horrible zit & shaving mishap on my way to a wedding, Juliana left her cashier station to walk me over to the cosmetic section to help me find not only the right concealer--but the correct color and hue! She held up product after product to my face to make sure it would do the job. This is what customer service is all about--and not just customer service but being a quality human being and member of the community. CVS, you have a star in Juliana

Everytime i go here there are several folks milling about behind the counter and only 1 register…read moreopen. The customer service is quite poor here. People are clearly unhappy and moving as slowly as possible. They have no empathy for the person who shows up sick and uncomfortable. They like to spend time scolding their customers. I've had it and am moving my business to another pharmacy!