I just transferred my family's prescriptions to stop n shop. I actually felt horrible because it's…read morea lot of work on their part. We require prior authorization for a few meds. I've dealt with a Pharmacist I believe her name is Erica. She was so professional, patient, knowledgeable and compassionate. I wish I came here long before now. I just hope we don't become the customers they would rather avoid due to all the work involved with our prescriptions. Looking forward to a long healthy relationship with all of the associates here. It's been a pleasure thus far. JM

The experience I have had at this pharmacy has been atrocious. There is one pharmacist who I…read morealways seem to get that has a horrendous attitude. I'm tired of it. I waited 30 minutes while she was making a call to see if I could get a refill. The 16 year old intern did a way better job than her. The intern told me I could have one pill to last me until tomorrow when I could pick up my entire prescription since I needed to go to work. Why make me wait 30 minutes only to tell me I can't give you one pill. I have to bring in the prescription. Then she walked away and helped the next customer. I HAD BEEN WAITING 30 MINUTES!!! Unreal. No one cares. This pharmacy is a joke and I will be removing all of my prescriptions from Stop and Shop.

I will drive past 100 CVS's, Walgreens, and Rite Aids to go back to this local Pharmacy. The…read morePharmacists: Ryan and Rachel are fantastic! Super helpful, knowledgeable, they get to know their patients / customers, take time to call Insurance and the Doctors. Ok, so they can't compete with the hours of the Big Box Pharmacies. So Pay for your Rx online and they'll overnight ship it to you. Problem solved. So many advantages to working with a local Pharmacy! Next time you're at CVS, pull up to their drive thru window only to find out it's broken and go inside. Then wait in their germ-infested line wrapped around two aisles only to get to the counter 25 min later and find out CVS: (a) only filled one of your two Rx's despite their App saying it's ready, (b) charge you out of pocket cost bc they never answered your insurance company's calls, or (c) CVS never filled your life-saving cancer med bc they just well forgot. All True! Check out West Hartford Apothecary or at the very least go to a local Pharmacy!

great small pharmacy!! they are very personable and are much better than a big pharmacy. I left CVS…read morefor them and I've been extremely satisfied over the past 3 years

We've been picking up our prescriptions here ever since we moved to Connecticut. The men and women…read morebehind the counter have changed over the years, but the service has remained consistently excellent and downright friendly. Years ago, I would call their automated system for Rx renewals, then I switched to their automatic renewal plan where they handle the refills, and I get an e-mail when something is restocked. Easy Peasy. Because I live so close to Stop and Shop, and it seems we end up inside the store 3 times a week, its always super convenient for us to do business here. And their hours are pretty darned convenient too- open 8-8 during the week and 9-5 on the weekend.

Very nice professional Pharmacy would highly recommend, couldn't stand CVS most miserable staff…read moreI've ever encountered! Glad i left

This is my third time here, and I don't know why I didn't start coming here sooner for my…read moreprescriptions. My doctor is next door, and I think they own the whole building. The pharmacist is awesome! He is very helpful, and answers all of my questions. Friendly staff as well.

The Pharmacy at Blue Back Square is a brand new independent pharmacy that just opened in West…read moreHartford center to the left of The Cheesecake Factory. It's a small pharmacy, but it offers a really nice variety of all kids of things, skin care, oral care, baby care, supplements, hair care, specialty chocolate and tea, all the things are here. I love that most of these items are specialty, you won't find a lot of the items in your chain drugstore. Upon walking in I was immediately greeted by the very pleasant lady, and she offered to make me a espresso. That's such a sweet touch from a brand new business. They also offer juice or bottled water, if that's your preference. This pharmacy not only offers so many unique products, it's also the perfect stop for guests staying at Delamar who may not have an item on hand. This is most certainly a pharmacy, where you can pick up your prescription. I picked up some supplements, they cost about average. This is great little store and pharmacy it's organized and has a great variety of all kids of necessities. The staff are helpful, welcoming and pleasant. I'll be back here for sure.

My Primary Care Physician recommended this local pharmacy and the many benefits of using them. I…read morecould not agree more! Ariel and his amazing team are helpful, patient, and provide thorough explanations of everything. I do not take medications regularly, but the few times I have needed them, P@BB have been incredibly helpful. They are so enjoyable to work with and far better than any corporate owned pharmacy. I started buying some of my supplements there too since they carry high quality brands like Metagenics . They are worth switching to!!

Always a great experience here. Any issues get dealt with promptly and any questions about…read moreinteractions have always been answered in a thoughtful way.

THEY LEFT MY PILLS IN MY MAILBOX OVERNIGHT. I ordered a delivery of stomach and diahrea meds bc I…read morewas ill and couldn't drive. I pre paid and no one ever came. I left a voicemail no one called so I called the pharmacy the next day, it ended up the driver claimed he pounded on my door then shoved them in the mailbox and didn't tell anyone to alert me. I was suffering all night and little did I know the flipping pills were outside and one of them is a controlled substance if someone stole it I prob couldn't get replacement. Someone called blubbering and defending the delivery guy I just hung up after a while . Needless to say I'm finding a new pharmacy.

Small, locally owned pharmacy. Great customer service and free delivery!read more

The pharmacy closes at 6:30pm, not 8pm as it lists here. Just adding more text, otherwise this…read morewon't post.

I am disgusted with how I was treated at this pharmacy…read more I was acknowledged by a round male with a clip on tie. Upon giving him my name for a pickup, it was obvious the effort to check the knee high bin was too great. Minutes later he returns, sliding me a number on a piece of paper like some bizarre negotiation, "That's what this is going to cost you". the number was about 10 times higher than the generic, so I inquired about that, seeing as how I received a call from that very pharmacy telling me my generic prescription was partially filled and will be ready the next day. "we don't get that" he replied. "you don't get that now, or wont be getting that again?" I asked. His response obviously annoyed "we don't get that". Even though the person who called told me they did, and the pharmacist I spoke with previously told me they could get it with a days notice. I inquired about the partial fill the other pharmacist offered. Clip on said, "its going to take at least 10 minutes" . Sure, Ill wait. You better believe i stared at him the entire time. Upon his return with my partial fill, I asked him what I can do differently to better prepare before arrival to pick up my prescription. "nothing" he stated, "there is nothing you can do", "People chase this (eyeing me with a disgusted look)" He was implying that I was somehow abusing my prescription and he was on to me. "you can call and we'll have it and some other person chasing this will take it before you can get it". I let him know it was a pleasure speaking with him, he didn't feel the same. Previously I've struggled with this Pharmacy filling prescriptions where they've blamed my carrier (who had the error log and it was in fact on Nutmeg's side) and provided me false information "your insurance will not cover generic, only name brand" all due to high staff turn over and improper supervision and training. It's unfortunate, as in my household there are (sadly) 3 people requiring medications both regularly and ad-hoc. We would much rather support a smaller business than throw money at CVS but with this treatment, why would I return? Hell, I can fill this at Costco , munch on a $1.50 hotdog and pick up a new flatscreen. Do better Nutmeg, your clientele is aging out and you should be kind and unassuming to all your customers. To Clip-on, I hope you cry into the day old lo-mien you eat for dinner. Other people aren't the reason you are lonely.