In an attempt to try to find a manicure product, that has suddenly become impossible to find, I…read moretried to test my luck at the Walgreens of Berlin. There was hardly anyone at the store when I walked in. The entire look and feel of this Walgreens is very outdated. Unfortunately, I didn't find what I came in for. It appears as if they are delayed on the inventory of some latest releases. They seemed to have most of the basic merchandise.

Don't try calling these people unless you like listening to a bot…read more I find the store to be terribly understaffed and waits at the register for someone to take my money lengthy.

This is my normal go to pharmacy and everybody is nice and friendly…read more Every time I bring my dog through the drive-through, they always give her a treat!

This is just my experience in the store, I have no experience with the pharmacy. The entrance is at…read morea light, so that's nice if you have to turn left to get in. The parking lot is well lit and has lots of room. There's even a bench in front of the store. Inside is clean, a little full for a CVS but everything is where you expect it to be. Extra stars for the employee who checked in from his break and went right to ringing before even putting his uniform shirt back on. I was so happy to have someone help the line move while the other cashier was being bogged down by slow understanding customers. Who needs the formality if it gets me and my fellow customers on our way?

I brought a FedEx shipment of three packages to this location for pickup by FedEx. One of the two…read moreassociates at the front counter told me that each package needed an individual tracking number. The other seemed completely unaware of how to interpret the shipping label at all. I informed them the labels were generated on the FedEx website and were correct and that I had made similar shipments in the past without issue from that location. The first associate rudely responded that I needed to leave with my packages and find another location. I left and traveled to the FedEx full service location in Northford Ct. There, they informed me that everything was in order, handed me a receipt and wished me a good day! I recommend avoiding this Walgreens for shipping FedEx packages. It's worth an extra few minutes of driving to find knowledgeable friendly service.

This pharmacy is the worst. On hold for 30 minutes, days to fill prescriptions Promised pickup…read moretimes ignored.

This is only my second visit to this location, but not so bad. It really isn't much different in…read morecustomer service and stock as the location I visit more often in Avon.

If you have to use this CVS. It's not bad. I came in to pick up prescription almost an hour ago. He…read moresaid it would take 15-20 minutes, it's been that x2 at least. While in prescription purgatory I literally hear an employee tell an older (80s) man who asked if they carried shoelaces, "no dude we don't". Didn't realize dude was an acceptable way to address a customer. I came in to get the prescription- he said 15 minutes, it's been well over an hour. I get that you're busy, but I'm COVERED in hives and really need that medication. The reason it wasn't ready "computer glitch" ... just own it!

If every CVS pharmacy would operate like the Newington location, they would be highly regarded…read more This is the few CVS store and pharmacy that I have ever been in that the staff was courteous, friendly, competent and efficient. You never wait for hours or even days like some CVS's for a prescription. CVS needs to use this as a model store and train all their employees here! Orders filled on time and they really work to get you the best value. Informative team will always go the extra mile to help you.

Walked in to this CVS to get some cold meds. Huge parking lot. Overall a nice organized store. Has…read moreall the services including pharmacy, photo printing, passport photos and self checkout kiosks. Saw lots of deals on many items. But one eye sore was a pipe sticking out of the ceiling to collect leaking rain water from the roof.

Wendy was great taking care of our order! Clean store, venders do need to do better when checking…read moretheir products.

First, and last time here. There are no self check outs and the check out line was almost to the…read moreback of the store. One poor cashier was going back and forth between the two registers on a Saturday afternoon. Sign of poor management.

If I could give a Zero rating I would. Been using CVS because of the location for 4 years…read more Absolutely the most miserable staff ever encountered anywhere. Slow service love to let you stand without acknowledging your existence. Act like they are doing you a favor. I'm done trying another 5 star rated one on Berlin Turnpike, not a Chain!

This pharmacy is one of the best I've ever used for my medical needs!!…read more The owners are not just entrepreneurs. They are community supporters, patient advocates, and would selflessly assist you with what benefits you most as a customer. I've been going to this pharmacy for over a year now and I never encountered any bit of a problem. I may have encountered dozens of problems with my Doctor's office or insurance but the owners are always ready to help and give advice of what you can do. I'm always busy and don't have time to usually post comments about a business entity but I can't help myself to give back to this pharmacy's unending support. They have the fastest service in getting your medications ready if there are no issues from the doctors office, insurance, etc. You go in and out quick since your needs are quickly met. Let us support our local pharmacies!! You can talk to the owners yourself. You will never see and voice out your concerns directly on the owners or big bosses of CVS, Walmart Pharmacy, Walgreens, etc.!

Efficient, fast and usually very friendly. One pharmacist is…read morea lot friendlier and more personable than the other but both are efficient. The only problem I have is they can't always contact my doctor but neither can I and I know they try.

I went to this pharmacy to pick up a prescription and the tech, Hector, was super rude. He didn't…read moregreet me at all he nodded his head and when he asked my name he continued to cut me off when helping with spelling. I don't recommend this pharmacy if you expect quality customer service.

Came in for a passport photo and instead of being helped the lady at the photo center desk looked…read moreat me while she continued to talk on the phone. I stood there for almost 10 minutes before asking the lady at the counter to help me out. Finally they got someone from the back to come out and assist me with my passport photo. Talk about lousy service. Honestly ridiculous-- female wasn't wearing a name tag however young girl maybe in 20's with glasses.

Great little local business. Always friendly staff and they have all the basics. They've also…read morehad a lot of big lottery winners too..... lol. The sandwiches are good and inexpensive for a quick bite to eat on the run.

They deserve a nice review. No, it's not 24 hours, but you wouldn't expect that from a small…read moreshopping exclave in East Berlin. They are open an impressive 18 hours a day, from 6AM to 10PM every day of the week. Good for all your basic c-store needs - coffee, drinks, snacks, smokes, deli sandwiches, and whatever else you need in a pinch. Speaking of which, I needed a quick sugar high prior to some vigorous physical activity, and found myself six cents short for buying my candy. "No problem," the clerk said. I gave him what I had, and got on my way. Very nice of him indeed. Have yet to get a deli sandwich, but if and when I do, they'll be getting a handsome tip.