Walked in to this CVS to get some cold meds. Huge parking lot. Overall a nice organized store. Has…read moreall the services including pharmacy, photo printing, passport photos and self checkout kiosks. Saw lots of deals on many items. But one eye sore was a pipe sticking out of the ceiling to collect leaking rain water from the roof.

Wendy was great taking care of our order! Clean store, venders do need to do better when checking…read moretheir products.

this review is for the CVS at 344 North Main St, West Hartford, CT…read more ALWAYS " too busy" or " VERY understaffed". Never answer their phone. Always in a horrible mood . Curt, surly and condescending. Very poor people skills.

Your (all of CVS) automated system FUCKING SUCKS! Do bette. There is no need to know my birthday to…read morespeak with someone. They've screwed up the pickup location multiple times

I am writing to review a frustrating experience at the Newington location. My goal is to ensure…read morethat other customers don't face the same lack of professionalism and conflicting information that I encountered today. This morning, I proactively called the store to confirm if I could bring my children in for passport photos. Wanting to be mindful of the staff's workload, I asked what time would be most convenient. The employee I spoke with confirmed that the passport photo department was open until 9:00 PM and agreed that arriving between 6:00 PM and 7:00 PM was perfectly fine. When I arrived with my children during that agreed-upon window, the experience was significantly different: *Wait Time: We were made to wait for several minutes before being acknowledged. *Refusal of Service: When the employee in charge of photos finally approached, she abruptly stated, "I don't do passport photos." with no other context. I had to probe to find out why and she just stated that she doesn't not do passports past 6pm. *Contradictory Policy: When I explained my morning phone call she was incredibly rude - accusing me of lying and online says passport photo is open until 9pm. As a customer, I did my due diligence by calling ahead to avoid any inconvenience. Being turned away - especially after being told "See you then" by your staff - is unacceptable, as was the dismissive attitude I received upon arrival.

We have been periodic customers of this Walgreens for sometime. This year, we've had some negative…read moreexperiences. In recent months, they have not been able to fill time sensitive family prescriptions more than once. They haven't told us what other area Walgreens can timely fill the prescriptions. Once, that led me to call three different Walgreens and none of them had the medication. I then called a nearby CVS, and they had the medication. It's not a great customer experience to call a bunch of Walgreens. This seems like a solvable computer system issue. My wife recently requested that other time sensitive prescriptions be sent to this Walgreens. The provider said that they would immediately send the prescription. When I reached the front of the Walgreens line about 25 minutes after we left the provider, I was told that they hadn't received the prescriptions. I was prepared for this answer, because I've heard this particular Walgreens say this on multiple prior occasions. I normally don't press, but I explained the time sensitivity on this occasion and the fact that the provider indicated they were sending the prescription immediately. Walgreens said they couldn't do anything because they didn't have the prescription. Since they were clearly not going to call the provider, I called the provider from the pharmacy area. The provider confirmed, as I believed, that they had submitted the prescriptions through the system and suggested the pharmacy was making a mistake on their end. The person who originally helped me said she could still not find the prescription. I stated they needed to do something more under the circumstances. A second person then started communicating with me. She said they couldn't fill a prescription that they didn't have, and she told me to "Have a nice day", but she did so in a tone to make clear that she meant something else. At this point, I had decided that we would move the prescriptions to the CVS I had previously used. But our provider's office asked for an opportunity to talk with the Walgreen's pharmacist since their system showed that Walgreens should have the prescriptions. The provider called back in a few minutes. She was able to talk to a different pharmacist at that Walgreens, who confirmed that the prescriptions were in the system and the person who helped me hadn't looked in the right place. I certainly understand mistakes like that can happen. What I don't understand, is why employees would choose to disbelieve a customer who is telling them that such a mistake is being made and then rudely and vocally decide to do nothing about it. When I returned to Walgreens, a pharmacist I hadn't spoken to was apologetic and helpful. The original employee I spoke with also apologized. I didn't see the employee who told me to "HAVE A NICE DAY!" That was probably for the best. Two Stars based upon these recent experiences.

The Pharmacy at Blue Back Square is a brand new independent pharmacy that just opened in West…read moreHartford center to the left of The Cheesecake Factory. It's a small pharmacy, but it offers a really nice variety of all kids of things, skin care, oral care, baby care, supplements, hair care, specialty chocolate and tea, all the things are here. I love that most of these items are specialty, you won't find a lot of the items in your chain drugstore. Upon walking in I was immediately greeted by the very pleasant lady, and she offered to make me a espresso. That's such a sweet touch from a brand new business. They also offer juice or bottled water, if that's your preference. This pharmacy not only offers so many unique products, it's also the perfect stop for guests staying at Delamar who may not have an item on hand. This is most certainly a pharmacy, where you can pick up your prescription. I picked up some supplements, they cost about average. This is great little store and pharmacy it's organized and has a great variety of all kids of necessities. The staff are helpful, welcoming and pleasant. I'll be back here for sure.

My Primary Care Physician recommended this local pharmacy and the many benefits of using them. I…read morecould not agree more! Ariel and his amazing team are helpful, patient, and provide thorough explanations of everything. I do not take medications regularly, but the few times I have needed them, P@BB have been incredibly helpful. They are so enjoyable to work with and far better than any corporate owned pharmacy. I started buying some of my supplements there too since they carry high quality brands like Metagenics . They are worth switching to!!

That store is really nostalgic which isn't really a surprise considering I used to go to Price…read moreChopper when they had a location in Vernon and it had that interior decor before that store closed down a while ago. A lot of items are expensive such as Dr. Pepper Strawberries & Cream soda. You can buy those at Big Y for cheaper prices. ShopRite overall has even greater rate of lower prices on most of everything that they sell here. Moldy pasta sauce in an aisle?!? One can expect to see anything moldy on a food anywhere in a store on occasion but who cares. Pharmacy permanently closed down cuz I saw it totally covered and no pharmacy signs so that's not good for those who had prescriptions here. Otherwise, things went alright with purchase and customer service.

This was my favorite place to shop, 12 years ago when I first moved to the state. The place is…read moretrashed, inside and out, whenever we shop here. The recycling bin area stinks, and there's bottles and cans all over the ground. The employees walk past it, not doing anything about it. FOH employees look like they want to fight, especially the girl working self checkout today. In the produce area, a few items didn't have prices, and I feel like I'm bothering someone if I ask for help. Long gone are the earlier days of shopping here and employees looking like they want to be here, and were genuinely helpful and friendly.

Amazing place. I recommend to everyone it is very clean and well maintained. The staff are very…read morekind and I really recommend.

I went to the Hartford Walgreens for a covid test. I scheduled my test for 4:00 o'clock on their…read morewebsite. The test is done through their drive-through. First, the intersection to get to this Walgreens is just awful, I know it's not the store's fault. But traffic is awful here if it's around after work hours. I pulled to the drive through and made it to the window just a few minutes before my scheduled time. I told the pharmacist I came for my scheduled covid test. Well guess what? He just walked away from the window. Not ok. I figured he just went to get my test. Well I waited and waited at the window without anyone saying anything to me about why I'm waiting. I waited for 20 long minutes. I'm sorry to all the cars behind me. Finally he came back with my test, I got no explanation or an apology for waiting this long at the window. Maybe the pharmacist is new, and doesn't know how to do things, maybe they're just not organized, I'm not sure what the problem is, but this is unacceptable. I will not go to this location again, there are plenty of Walgreens that know how to do their job and communicate with customers.

There is no way to get a human on the phone. The best you can do is leave a message for call back.read more

Just look at these reviews and ratings. They are sorry saps who can't get their job done. Its been…read moreFIVE days without my blood pressure medication because they don't listen to what needs to be done and follow thru. FIVE days! They don't even comprehend the importance of high blood pressure. Where's management? Not there when I call. They are failures. I'm thinking big fat LAW SUIT.

Went for a flu shot. Made the appointment online and the check in was easy. Pharmacist did a…read moregreat job and had a friendly demeanor. The only reason I didn't give 5 star is because the area where you get the shots needs a refurbish - the carpet is bad the walls are dirty, etc.

Thank you so much to the outstanding pharmacist who was able to help with an RX pick up. My father…read morewas discharged from the hospital and needed a specific medication. The hospital is a hour from our hometown. The pharmacy would be closed by the time we would get home. I called the Silas Dean pharmacy. They found the prescription in the database and filled it within minutes. Amazing and stress free. I appreciate this so much. Sincere thanks to that team!

First, and last time here. There are no self check outs and the check out line was almost to the…read moreback of the store. One poor cashier was going back and forth between the two registers on a Saturday afternoon. Sign of poor management.

If I could give a Zero rating I would. Been using CVS because of the location for 4 years…read more Absolutely the most miserable staff ever encountered anywhere. Slow service love to let you stand without acknowledging your existence. Act like they are doing you a favor. I'm done trying another 5 star rated one on Berlin Turnpike, not a Chain!