I just visited this pharmacy for the 1st time ever, & it is fantastic;…read morevery FRIENDLY & KNOWLEDGEABLE, very neat and clean. Extremely smooth and efficient. The staff is wonderful. This is how all pharmacies need to be; PERSONABLE

My family members and I have been visiting this place for the last 15+ years, and overall we can…read moreattest to a 98% overall satisfaction. Congratulation for a job well done, and keep up the excellent customer service. Thank you very much.

Never thought I'd see the day where Rockville Pharmacy didn't care about the health first of their…read morelong-term customers. I went to Vincent's Pharmacy with GRANDMA in the 1970's when it was up in the building across the street from Rockville General Hospital. I went to was a patron when it moved to the strip mall down in back of where the old Zahner's used to be.... My mother used them all her life and they saved her from being extorted by one of her live in aides with me.... then they move and new ownership comes in and wants to utterly ruin their relationship with the long-term customers like I am who only owes 6 dollars and needs medication for a yeast infection that can be paid within two weeks, they can't give me my medication even though I've been paying my bill and have payment on file with them. I'm not one of those who use them wrack the bill up and then move onto other places either.... I cared about my relationship and loyalty to them and they snub me. Well forget them....I guess I'm going to have a yeast infection for two weeks..... these younger people don't know what loyalty of a customer truly is. I'm furious. I wish John didn't sell he cared about the person not the pocketbook when it concerned the health of a person! It's not like a yeast infection medication is a controlled substance either. WTF really? My five star rating just went down to two to one stars with this place. These new owners had better pray to GOD they never get sick when they are older and are denied basic healthcare services. If I didn't know better they are predjudice against people on SS Security or State... He told me to go someplace else and get my medication. He also told me to call my doctor to get a cheaper copay one this is why I think he's prejudiced against those with state healthcare. Why would he say that if this med was only$20? He feels like he should dictate to the doctor what the best medication is?.... I could understand better if it was 60-100 dollars then sure suggest away.... He didn't care I've been a long-term customer.... and I put this up on their reviews and lookie they took it down. THE COWARDS are afraid of a negative review I guess, eh? https://www.healthline.com/.../untreated-yeast-infection... I guess reacting strongly isn't the best way to go about this but... it just hurts to be treated like this when you've been a loyal customer for almost 50 years of your life. 50 years I owe them six dollars from past two months.... I couldn't pay this month the plan was to pay them the third.... I've put in a call to first choice. They do have a pharmacy I'll be calling tomorrow to get the ins and outs of getting them to help me. I don't like the other pharmacy's around here. And now this is the third bad interaction with them in six months' time. I wonder what changed with them. Is it just new ownership or new management? I put in a call to ask nurse how long I can let this go without treatment. NO ONE likes being treated like they don't matter when it concerns who is on their healthcare team. Pharmacy's are part of a healthcare team for an individual. People who have been loyal do not like to feel like their loyalty is disregarded either. I'm not out of line here. The only out of line thing I did was drop the F bomb a couple times. I got the yeast infection because I was on the antibiotics. Now see after hours nurse called me back calling office tomorrow seeing what they can do and then First Choice does have a pharmacy, so I'll take my business there... I'm done. I do NOT recommend Rockville Pharmacy to anyone at this point. They have changed and do not care about those in the community who are on fixed incomes anymore. We have a lot who are. First Choice Healthcare Centers has always been good to us and I go to them for everything. They just started this pharmacy so I'm going to call them and see about rolling everything including my daughter's things over. Want to know what the problem is? Yeast Infection with an open wound. I have a boil that just burst and another one that will be soon on my inner thigh. I have to be very careful the yeast doesn't get into the bloodstream through this open wound. The pharmacist didn't need to know this!

Rockville Pharmacy is great! Super helpful and friendly staff. We used them for prescriptions and…read moresupplies until our insurance forced us to use prescription by mail.

Once you meet Helen, and she remembers your name, you are a friend and customer for life…read more Excellent customer service from everybody employed here, including Bob the owner-pharmacist. His dry sense of humor makes me laugh every time I visit. Now, if only they had a lunch counter......

What a cool place! It's like a throwback to the old neighborhood pharmacy instead of the ones you…read morefind inside a supermarket or the corporate cloned spawns that are dropped around the state like globules of cookie batter on a baking sheet. This is the real deal, a friendly pharmacist that knows everyone's name and gives personal attention to his customers. I saw him spend nearly ten minutes giving some poor soul with a hacking cough incredibly detailed instructions on when to take her two prescriptions. It's a pretty good sized store that also sells toys, greetings cards, and even beer, wine, and liquor! Something for everyone!

The best pharmacy in New Britain! The delivery drivers are wonderful, they know to wait a few…read moreminutes to allow their elderly clients to make it to the door to answer them. The staff is also very nice. Communication is excellent!

I would give them 10 stars if I could!…read more Amazing pharmacy that had my out-of-stock (in over 20 pharmacies) medication. Found out the owner is local and lives on the same street as my parents and went to school with my stepbrother! I showed up 5 minutes before they closed on a holiday weekend and they were amazing. I will be transferring all my prescriptions here. Also my very expensive medication was 20% cheaper than CVS. Spread the word! Local pharmacies are the way to go, down with the big name brands that couldn't care less about you. I can't say enough good things. Spend your $ here, they actually care about their customers

This is the best pharmacy I've ever had to fill my prescriptions. The pharmacist knows me by name…read moreand is very understanding of my medical needs. I get my meds delivered and the delivery people are very kind and patient. I highly recommend this pharmacy to everyone. The best service is Arch Street Pharmacy.

I have found Arch street Pharmacy to always be responsive to customer needs. If I had an issue with…read morereceipt of a prescription, they put in the extra effort to obtain resolution. The staff are always pleasant. Free delivery is a bonus.

I love this pharmacy. It has the neighborhood feel with small essentials if you live nearby and all…read moreyour pharmacy needs. I tend to stop here while at the nearby park for quick snacks. They have nostalgic candies that are priced as low as 10 cents. My one negative is they do not accept Apple Pay. So you have to remember to bring a credit card or cash.

always responsive to people's needs. Great employee's who always put the customer first. I am…read morelucky to have a neighborhood pharmacist rather than dealing with chain pharmacies.

LOVE this Cumbies. Gina in particular makes my day every time I come in - - greets me with a smile,…read moremakes me feel welcome, always in a good mood. She, Alia, Valmiris, Pam, Chance and everybody else make this place worth visiting. I live closer to the Cromwell one and will literally drive the extra 10 minutes because of Gina and the excellent customer service! Great store. God Bless!

Always a nice experience here. the workers are always doing there big one. They are always prepared…read moreand they make very nice conversations. You know how some customers service people will just service you multiple times and not recognize you, well they always say hello to me and recognize me. i feel very grateful for this gas station, even if it's a gas station.They also recommend things to benefit you as a customer.Very great customer service. I do wanna add that, it's not a mess at all in there. it's pretty well kept for a gas station.

They have everything you need and more. They are very nice and prices are very fair. First time…read moreshopping in there and I would go again and recommend this place.

This company is absolutely deplorable! The have an online store which had a lot of products that…read morewere running out of stock at highly discounted prices. Placed 4 large orders as I was stocking up supplies to provide a day of pampering for chronic kidney disease patients and their caregivers at our dialysis treatment center my husband is a patient at for the holidays. Paid and even paid for expedited shipping on 2 of the orders. We were very excited for this miracle as I was beginning to think I wouldn't be able to get enough supplies to make it a reality. Well after 24 hours of not getting a tracking number for any of the orders I reached out to the company. They were extremely rude claim. Ingredients that they had no online store and that I was lying. Even after sending them screenshots of my confirmation of successful order with their online address and store name on it I was told I was a liar and told to leave them alone they had no online store. Even after I showed my bank statement I was called a liar and to leave them alone they had no online store. But immediately after sendin g my order documents AGAIN and being called a liar again I received a text from their online store that they said didn't exist saying I received a partial refund for my orders. And quickly changed their site to under construction. Ever received any items or the remainder of refund. They did all this because they didn't want to honor my large orders at the prices they had advertised and allowed me to purchase. So now I have had to postpone the day of pampering I wanted to give to these people who are already going through so much in their illness a day of health and beauty for Christmas.. Even with them knowing what the items were for they didn't care and continued to refuse me service or proper treatment!!!! I wish I didn't have to even put 1 star! m