The automated phone prescription service is the worst I have ever seen. It worked fine before they…read more"fixed it. Now it is a frustating , time consuming experience and does not even confirm when a submitted prescription will be ready. I expect more from a pharmacy whose prices are higher than everyone else. I'm switching pharmacies, first chance I get.

Pharmacy says prescription is ready you get there and it's not done and you have to wait at least…read more20 minutes for them to fill. Also if you're not alerted to a prescription being filled they return it to the shelf but tell insurance they filled it, so when you try to fill it you have to go thru insurance company to allow it to be filled.

Wednesday, August 26, 2026…read more I went to pick up my medication and was given the wrong medication. I immediately called the pharmacy after realizing the mistake and explained that I had just left and had received the wrong medication. The pharmacist told me to come back and said they would exchange it for me. She even asked if I lived far, and I told her I was only down the street from the pharmacy. When I returned, I was behind another car as I proceeded toward the drive-thru window. As I approached, they closed the window and told me through the intercom that they were closed. I could see staff members inside, and from my perspective, they appeared to be laughing while I was outside trying to get their attention and asking for my medication. I was extremely upset because this was not a joke--it involved my medication and my health. If the pharmacy makes a mistake, I believe they have a responsibility to take immediate action to correct it, especially when it concerns someone's medication. Mistakes can happen, but how you handle those mistakes matters. I expected professionalism, urgency, and respect. Instead, I felt completely dismissed and disrespected. Because of this experience, I will be taking my business and prescriptions elsewhere. I do not want to continue using a pharmacy where I feel my concerns are not taken seriously. Very disappointing experience. Walgreens needs to do better, especially when it comes to handling customers' medications.

The store has expanded to include medical equipment, light grocery items, gift ideas, and…read morecosmetics. ONE THING about cosmetics in any pharmacy. You'll find TALC in the ingredients in about every pressed powder item. TALC is a known carcinogen. Yes, you heard that right, associated with cancer. Talc is mined from the earth as a stone and is found adjacent to ASBESTOS, a known cancer-causing agent. These two stones are pulled out of the earth with big machines, grinding the gravel, which becomes intermixed with TALC. IT IS IMPOSSIBLE to separate the two. When asbestos is in your house, the excavators come in hazmat suits, sealing doors and windows, and anything that came in direct contact with it MUST be pulled out and discarded as a controlled substance. And you ladies have been patting this under your eyes and around your face. Asbestos cannot be separated from the Talc in pressed powders, loose powders, lipsticks, eyeshadow, eyebrow powders, and eyebrow pens. No man would accept this and buy it. We women have to get smart. Look up your products at home on the website Environmental Work Group, ewg.com, under cosmetics. Read your labels. Ulta is a better source for cosmetics and is conveniently located inside JCPenney. By the way, CVS and other pharmacies say cosmetics can be returned, BUT NOT IF YOU TRIED THEM, so there is no advantage to buying in a pharmacy. So go to Ulta. They have better products, good prices, TESTERS, and a shop attendant who will cater to your every whim to match your correct colors. Lets stand up for eachother ladies. Happy shopping.

Made a vaccine appointment filled the form out when I arrived they said they didn't have it. Waste…read moremy time.

What a ghetto-trash dump. Maybe I'm biased because the Walgreens I frequent in Torrington is so…read morenice, but I stopped here once and never again. Rude customers, rude employees...both with that ghetto attitude like "yo white bitch gtfo". Try again Walgreens.

This is a great pharmacy. Tried of the big chains treating you like a number. I was. One too many…read morescrew ups sent me screaming. These people really care and get ready for this.... THEY DELIVER no extra charge. I swear. I was home sick, the doctor called something in, I called to see if it was ready and they said they would deliver. That was great. They are nice to boot.

I haven't physically been into the pharmacy but I have had a prescription called in for home…read moredelivery twice now and Bryan is fantastic! He's so friendly and fast and he also offered to personally drive the medication to my house in Middletown if I needed it faster than fed ex could get it to me since he drives through the area every day anyways. I thought that was outstanding customer service! My experience with this pharmacy has been very pleasant.

Very miserble white young girl with straight dark brown hair I was in a aisle I asked her for help…read moreand she shoved by me pushed me out of the way and told me she was busy

Delivery is good, friendly and convenient. Service at the pharmacy is fine. Prescriptions are…read morealways ready when they should be. Never late.

Horrible delivery service I'm waiting for life saving diabetes medication since last Thursday they…read morekeep giving me excuses as to why I don't have my medication it's now a week later and I still have not received it nobody should ever use this pharmacy!!!

Hands down the best service. Free delivery, automatic refills, and, this is the best part, they…read moreanswer the phone, no menus'. The Town Plot neighborhood is lucky to have them. I would like to see more reviews for this business, they deserve the attention.

The pharmacist and everyone that works there are great. Prescriptions are always ready and I love…read moregiving to the small pharmacies instead of the big store. I drive from Southington just to get my rx's to support them

I love Walmart, even this one. I'm handicapped and every single employee goes out of their way to…read moreassist and they always load my bags into my car, a big plus. I can't even begin to say how I wish it was a super-Walmart with meat, deli & produce depts. I have no problems at all here.

Bought 4 tires from this store they installed my tires and broke my back passenger sensor and dod…read morenot say a word Im guessing because im a female they thought i would not notice. Called the phone number for walmart and an AI answered stating i can go to any Walmart that has a service center so i took it to the Newington store were they tried to down play me saying they were closing at six mind you theyre supposed to stay open until 7 pm. When i asked for the phone number to corporate after explaing the circumstance they decided to hook my car up to the machine to see why the TPG light was on and why i could no longer see on my dash the pressure tire. They charged me forty dollars to fix it. I had already oayed for my service ahead of time so why did i have to pay when walmart was responsible for damaging my sensor. I called corporate and still havent received a phone call backi have had two bad experiences with Walmart inregards to tore service i will not do it again

In addition to the erratic drive thru hours, be prepared to wait a week for most refills. I've been…read moreordering the same medication on their app for the last 7 days in a row without a response. I'd call but this happens on a regular basis, and calling is also a waste of time.

Update on Rite Aid - George left months ago, and this pharmacy is now a disaster, constant mistakes…read moreand delays, rotating pharmacists and techs, big turnover. something is wrong with this location. it's a shame, they were once my fav. they should have valued George while they had his excellent skills.