Always a great experience here. Any issues get dealt with promptly and any questions about…read moreinteractions have always been answered in a thoughtful way.

THEY LEFT MY PILLS IN MY MAILBOX OVERNIGHT. I ordered a delivery of stomach and diahrea meds bc I…read morewas ill and couldn't drive. I pre paid and no one ever came. I left a voicemail no one called so I called the pharmacy the next day, it ended up the driver claimed he pounded on my door then shoved them in the mailbox and didn't tell anyone to alert me. I was suffering all night and little did I know the flipping pills were outside and one of them is a controlled substance if someone stole it I prob couldn't get replacement. Someone called blubbering and defending the delivery guy I just hung up after a while . Needless to say I'm finding a new pharmacy.

I just transferred my family's prescriptions to stop n shop. I actually felt horrible because it's…read morea lot of work on their part. We require prior authorization for a few meds. I've dealt with a Pharmacist I believe her name is Erica. She was so professional, patient, knowledgeable and compassionate. I wish I came here long before now. I just hope we don't become the customers they would rather avoid due to all the work involved with our prescriptions. Looking forward to a long healthy relationship with all of the associates here. It's been a pleasure thus far. JM

The experience I have had at this pharmacy has been atrocious. There is one pharmacist who I…read morealways seem to get that has a horrendous attitude. I'm tired of it. I waited 30 minutes while she was making a call to see if I could get a refill. The 16 year old intern did a way better job than her. The intern told me I could have one pill to last me until tomorrow when I could pick up my entire prescription since I needed to go to work. Why make me wait 30 minutes only to tell me I can't give you one pill. I have to bring in the prescription. Then she walked away and helped the next customer. I HAD BEEN WAITING 30 MINUTES!!! Unreal. No one cares. This pharmacy is a joke and I will be removing all of my prescriptions from Stop and Shop.

I will drive past 100 CVS's, Walgreens, and Rite Aids to go back to this local Pharmacy. The…read morePharmacists: Ryan and Rachel are fantastic! Super helpful, knowledgeable, they get to know their patients / customers, take time to call Insurance and the Doctors. Ok, so they can't compete with the hours of the Big Box Pharmacies. So Pay for your Rx online and they'll overnight ship it to you. Problem solved. So many advantages to working with a local Pharmacy! Next time you're at CVS, pull up to their drive thru window only to find out it's broken and go inside. Then wait in their germ-infested line wrapped around two aisles only to get to the counter 25 min later and find out CVS: (a) only filled one of your two Rx's despite their App saying it's ready, (b) charge you out of pocket cost bc they never answered your insurance company's calls, or (c) CVS never filled your life-saving cancer med bc they just well forgot. All True! Check out West Hartford Apothecary or at the very least go to a local Pharmacy!

great small pharmacy!! they are very personable and are much better than a big pharmacy. I left CVS…read morefor them and I've been extremely satisfied over the past 3 years

The pharmacy closes at 6:30pm, not 8pm as it lists here. Just adding more text, otherwise this…read morewon't post.

I am disgusted with how I was treated at this pharmacy…read more I was acknowledged by a round male with a clip on tie. Upon giving him my name for a pickup, it was obvious the effort to check the knee high bin was too great. Minutes later he returns, sliding me a number on a piece of paper like some bizarre negotiation, "That's what this is going to cost you". the number was about 10 times higher than the generic, so I inquired about that, seeing as how I received a call from that very pharmacy telling me my generic prescription was partially filled and will be ready the next day. "we don't get that" he replied. "you don't get that now, or wont be getting that again?" I asked. His response obviously annoyed "we don't get that". Even though the person who called told me they did, and the pharmacist I spoke with previously told me they could get it with a days notice. I inquired about the partial fill the other pharmacist offered. Clip on said, "its going to take at least 10 minutes" . Sure, Ill wait. You better believe i stared at him the entire time. Upon his return with my partial fill, I asked him what I can do differently to better prepare before arrival to pick up my prescription. "nothing" he stated, "there is nothing you can do", "People chase this (eyeing me with a disgusted look)" He was implying that I was somehow abusing my prescription and he was on to me. "you can call and we'll have it and some other person chasing this will take it before you can get it". I let him know it was a pleasure speaking with him, he didn't feel the same. Previously I've struggled with this Pharmacy filling prescriptions where they've blamed my carrier (who had the error log and it was in fact on Nutmeg's side) and provided me false information "your insurance will not cover generic, only name brand" all due to high staff turn over and improper supervision and training. It's unfortunate, as in my household there are (sadly) 3 people requiring medications both regularly and ad-hoc. We would much rather support a smaller business than throw money at CVS but with this treatment, why would I return? Hell, I can fill this at Costco , munch on a $1.50 hotdog and pick up a new flatscreen. Do better Nutmeg, your clientele is aging out and you should be kind and unassuming to all your customers. To Clip-on, I hope you cry into the day old lo-mien you eat for dinner. Other people aren't the reason you are lonely.

This pharmacy is a breath of fresh air after dealing with the typical modern pharmacy. In today's…read moresociety club memberships, gimmicks and all kinds of other complex schemes to attract business are the norm for a company. Those who run this pharmacy, however, seem to have rediscovered that you can gain customers simply by doing your job, doing it well, and treating the customer with courtesy and compassion! When you call this pharmacy, the phone is promptly answered by a human being. You don't have to sit though tons of advertisements / being put on hold for a long time. The staff are friendly, courteous, and helpful. Most importantly, though, they operate well when filling a prescription. With my previous pharmacy I'd worry whenever a refill was coming up, since there would almost always be some kind of a problem that the staff would do the minimum of work to solve. When you called the pharmacy, after a long wait, you'd be responded to by someone who seemed to find your call a nuisance (Not every person in the pharmacy was like this, but it was common). I only wish I'd known how great Nutmeg Pharmacy is earlier, since it saves me so much hassle and stress. Half the time when you call them to fill a prescription, they've already done it! I hadn't known that pharmacies like this still existed. Overall, Nutmeg Pharmacy is a wonderful small business that can still give that personal touch to their work. Because the pharmacy is a small business, though, I'm hoping that it will survive this difficult economy. I would instantly recommend Nutmeg Pharmacy to anyone!

Everyone at Nutmeg Pharmacy has gone out of their way to provide the medication my son needs. He is…read morea transplant patient and has specialized medical needs. They have been like family to us, making sure he has everything he needs. We have relocated to another state and there are no pharmacies that offer the amazing care that Nutmeg Pharmacy has. They deliver, which is an added bonus. I have recommended them to many people I know that also love them.

Always there to help...reminds me of my home town pharmacy long ago. Wouldn't go anywhere else!read more

This small town community pharmacy has provided many years of fine service to folks in Durham and…read moreenvirons. Walt & Carole Douglas are very responsive to customer needs.

I have always liked a small pharmacy experience . So very professional and personable service .read more

By Faith and her spouse:…read more As a young child, Larry's family used a neighborhood pharmacy that was owned by a family friend. He and his staff knew every regular customer by name and service was always great and personal. Fast forward about 70 years and both of us have used numerous pharmacies over the years. The people and the service at this Stop 'n' Shop are as close as we've come to that old neighborhood pharmacy experience. Everyone at this pharmacy is always personable, pleasant and very helpful.

Everyone at this pharmacy has always been so pleasant. When I needed not only a vacation override…read morefor a prescription, but also a different generic (because my insurance suddenly stopped covering my reoccurring prescription - ugh!) they were nothing short of attentive, cordial, and helpful. My grandmother visited this pharmacy for decades and when she passed this last Spring, the pharmacist expressed his genuine condolences to my family. You don't often get to experience this level of service and support.