My company brings about 10 vehicles per month to this locations. I find it hard to believe anyone who understands customer service, business management and what it's like dealing with State Inspections and/or DPS, would complain about anything ! read more

Plain and simple -- they do their job and get you moving down the road. This is all they do -- inspections. So there's no fear of them trying to get you for an oil change and/or other services (now or later). That's one of the main reasons I chose to try them out as opposed to an oil change shop, etc. I've had some shops in the past try to sell me on replacing certain lights that are 'about to go out' etc. A lot of folks inherently distrust auto shops of just about any nature; it's just part of the industry. I felt no such pressures from Sticker Stop. Melissa took care of things and was very pleasant. There were a couple of issues that she needed to point out. She was very thorough and professional about everything. Had a brake light bulb that appeared to be burned out. For under $4 (they have to make some margin on the parts), I could get a new bulb, get passed, etc. Upon taking the old bulb out, she took a look at it and didn't see any of the filaments burned out. So she got a spare bulb and checked the brake light -- it worked. So she then put the old bulb back in and checked it -- it worked. So perhaps it was just a loose connection. Still ... she checked. A number of other shops would've just put in the new bulb and taken the $4. She didn't; she just said to keep an eye on it in case it was a problematic connection. Now that's good service! These places all have a (legal) job to do and can be put out of business for failing to do it properly. So when you have a light out or your tires are bald ... own up to it and get your act together. It's not the shop's fault. :) I would not hesitate to go back to Sticker Stop. They were quick, professional, and down-right friendly. Good job guys! read more

I tried them again mid-month. Pretty good when no one is there. They actaully did get me out in about 10 minutes. Lesson learned: Avoid the end of the month nightmare and this place is a good choice, otherwise... read more

First person in line on a Saturday morning, you're unsure if the staff are going to be friendly (because I wouldn't be on a weekend). Everyone was fantastic and service was quick. AND because they changed the rules this year that you have to get inspected before you can get your vehicle registration, the manager Melissa explained that I can instantly go line and get my registration out of the way. She pointed out where the confirmation number is on the receipt if there were any online problems (none at all) and reminded me to keep said receipt in the glovebox as proof. Couldn't have asked for a better experience. read more

I just had my car inspected at a different inspection shop and they failed the wiper check, emergency brake and emissions. I had replaced the wipers about a month ago and I tested the emergency brake when I left the other shop and it was working perfectly for me. Something seemed off so I decided to go to The Sticker Stop for a second opinion. I told Melissa, the manager, what had happened at the other shop and she immediately walked outside and tested the wipers and e-brake for me, free of charge. As suspected, they were both fine. We discussed the emissions as well. She helped explained the emissions report to me (which the last place never even told me that it had failed) and helped me get that resolved too. This place is awesome and I will never go anywhere else for an inspection. Thanks, Melissa!! read more

Should give zero stars... They wouldn't pass my car because they said they've never seen a catalytic converter that looked like mine. The funny thing is they passed my car the year before, it was even the same tech. This was all after I waited an hour and a half to get my car into the booth. These people are not trained and "the home of the 10 minute inspection" is BS. Go anywhere but here. Take your business elsewhere as I did. read more

This was a pretty quick and easy trip. please note that this place is *tiny*

I've been going to these people for over years and they are very good and professional and they always strive to do it right. Friendly people and great location. As long as I own a car, I will keep going to them. read more

The ladies here are great! I dread doing anything car-related and they got my inspection done quick! I needed new windshield wipers ($7.95) and a new brake light ($3.95), which they had in stock and were able to quickly replace for about what I would've paid at an auto parts store. They replaced these items and I was out of there in about 30 minutes. Great, friendly service! I'll be back every year! read more

Our car didn't pass because of a non safety issue. We were told an exhaust support strap was loose. Took the car to Honda where it was tightened within 30 minutes. Went back and charged for another inspection. Is this the way to make double payment. Husband talked his way out of it but not happy, had to wait another 30 minutes. Said zero stars but it's not a choice read more

I was in here the other day getting my cars state inspection done and the employees are pretty unprofessional in my opinion. It felt like they thought I couldn't go anywhere else to get this service done and they could just be as disrespectful as they wanted. read more

This place is exactly what they advertise: a fast, easy, affordable way to get your tags in Austin. I went during my lunch hour which is apparently a busy time. It did take 50 minutes for me to get my stickers, (they advertise 10) so I am docking 1 star, but otherwise it was a positive experience. I'll be back! read more

I went early on a Thursday morning -- 8:15. Only one person ahead of me. Inspection was done in less then 10 minutes. And no one offered to sell me crap I probably didn't need. Just do my inspection and take my money. Thank you for your business. Come back in a year. read more

I have been going here for years. Just a had another good quick (10 minutes) inspection.

I arrived at 5:15, a full 45 minutes before they closed and was turned away because they close at 6. Well, 5:15 is not 6 but as the person explained, they have a wait and if they take anyone else, they might be there after 6! Of course, I had no idea that closing at 6 meant 5:15. Too bad they can't work out the math/time problem they have. Here's a tip. Advertise that you close at 5 and then take customers until...say...5 which would then fit your actual your closing time. This would allow customers to know that they can show up until 5 and get their car inspected and the employees wouldn't have to whine about staying after 6. Problem solved. Win-win! I won't be back. There are plenty of other inspection options. read more

Top notch, this is how car inspections should be done. You don't need to worry about ulterior motives for this place to fail your car inspection since they only offer to fix "little stuff." read more

These guys are great! Quick service and just State Inspections.

Quick, easy, and nice. Just like this review/facts.

I have gotten 7 or 8 inspections at Sticker Stop. They are the best. Employees are all friendly and are they fast! I like going to a place that specializes. The only place I use now and in future. Give them a try. You will be glad you did. read more

Been coming here for years! The staff is knowledgeable, efficient, and makes a tedious bureaucratic chore as tolerable as possible. Even when they're busy, I'm in and out in under 30 minutes. Christy(?) the manager is the best!! read more

I went here because I used to drive past the sign every day '10 minute inspection', so come inspection time of course that's what comes to mind. Great marketing. However it seems like everyone has the same idea, so 10 minutes turns into 45 minutes. They weren't very friendly or helpful. They are very ridged, in and out. If there's an issue, nothing they can do but tell you to fix it. In my case there was an issue, e-brake doesn't work. Instead of continuing the inspection, I left (which they at least gave me the option to do). As an alternative, I highly recommend Tech One Auto down the street, same price and speed if you make an appointment. I let them know of the e-brake issue, and they were able to look at everything else at no charge and took the time to answer all my questions. If you have any problems big or small, you can save yourself an extra trip by going to an actual mechanic. read more

Used these folks for years but new employees and management seem to have let the service level slip. Take the time to look for an alternative if you have an opportunity. Sticker stop does not value return business. read more

I went during an extremely busy time, there must have been around ten people there already when I arrived, so I knew to expect a wait. The gentleman who took my information told me it would be about an hour before they got to me and that's exactly the wait I had. Once they took my car, it was again almost exactly the ten minute estimate I was given to inspect. I appreciate realistic estimates (not padded or shaved - just tell me the truth) so that was wonderful. My one gripe is with limited good options for where to wait. Inside there is very limited seating, which is to be expected given the size of the facility, and outside they have two picnic tables. I went on an overcast day so no big deal to be outside, but shaded tables would be nice for hot Texas days. It would also be nice if they did some pest treatment outside since I couldn't find somewhere to sit that didn't result in my feet getting bitten up by ants. All in all, I'm happy with the experience and would go back again. read more

The staff are polite and nice. But avoid this place at beginnings of the month. Too many people in line when I was there (probably shouldn't have waited last minute to renew). It took over an hour. They work very hard to get people out but no way they could have done it under 10 minutes. I usually get my inspection done along with oil changes every year, which I will go back doing. I wouldn't have minded waiting, but there is no comfortable seating area. read more

This is never a 10 minute stop which most of the time I don't mind, however I do believe you should open your business at the time stated. Why would an inspection store, who has high traffic in the morning and the end of the month, not at least have two people scheduled at opening? That way if one of them sleeps in, calls in or whatever, people are not left standing in line waiting when the store will finally open...... read more

Very quick, and EVEN ASSISTED ME in getting my car in shape to pass inspection. Here is how that went down... The tech there noticed my front headlight was loose. He said if we couldn't tighten up the headlight, he'd have to fail it. He then brought out some tools and he and I worked on it together and got it fixed in 3 minutes. No extra charge for the help. Now, I don't think this is part of their regular gig, but I totally dig the fact they helped when the issue was so minor. He wanted me to pass. That kind of effort and attitude keeps my business even though they are now a long drive away for me. Highly recommend. read more

The inspection was fast and painless. The staff were friendly and down to earth. As someone mentioned, the place is not fancy, but this is exactly what I was looking for. No frills no additional up-selling. These guys/gals do one thing and they do it well. I was pleased with their service and will be back next year. read more

Quick and painless inspection station. In and out of there before I could remember to check-in on the Yelp app.

I noticed that my inspection sticker was past due by two months. Holy Cow!! Thus, I whipped into sticker stop an early Saturday morning and was out within twenty minutes. The staff is friendly and they work fast. I'll definitely come back and I recommend others visit. They have a no nonsense work ethic and they do not try to upsale you. read more

Nothing fancy. Just quick, hassle free inspections by a cheerful, friendly staff. On a Friday afternoon, mid month mind you, I only waited 5 minutes for them to pull my car into the bay and 10 more for them to inspect it. read more

Showed up around lunch time, 5 cars ahead of me and I was still out in less than 30 minutes since they are doing 2 cars at once. They checked everything and were simply fast and efficient while keeping a good attitude. read more

Wow. Had my inspection done so fast! Thumbs up for the Sticker Stop. I also read on their website that they're pet friendly - how cool is that? read more

Firstly, the slogan is deceiving, it's not 10 minutes. It takes way more than that. I did a walk in, handed my keys to one of the service agents. He hung it somewhere in their office. The person in charge of my inspection could not find my keys and called me to to ask for them. I told him I don't have it, then he thought that one of the services agents who left after their shift accidentally took it with them. I told them to figure it out. And luckily I spotted it in the the office hung up by some other keys. Thank God. The guy was very distracted, constantly on the phone and took ages to get my bill settled. Very unprofessional. Atleast they got the job done after 40 mins of waiting. Will not return. read more

It really doesn't look like this place needs anymore positive recommendations, but I'll give them one anyway! In and out in 15 minutes, thorough inspection, quality service and a great value! These guys are doing inspections all day long, it's the only thing they do, so they are fast. read more

Gave this place a second chance and just won't be back again. The staff is fine, they do their job, but the wait is always much much longer than they quoteyou when you walk in the door. The "10 minute inspection" sign is so misleading. Yeah maybe the inspection takes 10 minutes but getting in and out of there takes closer to an hour. read more

I've been coming here since I moved to Austin three years ago and it has been consistently simple and fast to get in and out. I can say also that once I had a license plate bulb out and they were really cool about handling my re-inspection too. I've never had to wait outside like some reviewers, but the waiting area is relatively small and I could see that potentially happening. Maybe in time business will grow and they can add some more chairs inside in the nice air conditioning. read more

I just left this place! It's the end of the month and I needed my inspection sticker renewed. There was a couple of people in front of me but I was still in and out! I called a couple of other places around and they all said they would take about two hours to renew. I would HIGHLY recommend and will be coming back! read more

I make my annual visits here for my state inspection, and they usually take care of all the customers. Unfortunately, I decided to come on a busy day. But, I don't need another traffic ticket!! So, I better cross my fingers!! read more

I failed once due to the emergency brake. I was told if I got that fixed I would pass, no big deal. Also it was the reason listed on my receipt for why I failed. I got my brakes fixed and came back in and failed again due to my lights being on for emissions, I had brought this up the first time telling them that nothing was wrong and showed them paperwork. They had told me they didn't need to see the paperwork. I asked why they didn't say anything about it the first time I brought it in? He said he listed the lights were on, however it was only made like I needed my brakes fixed. Also it was not on my receipt only the brakes. I couldn't really complain due to it being so busy, but the guys working there were pretty rude. Make sure you get everything in writing the first time and ask exactly what they've checked if they fail you. read more

Just got my 09 Scion inspected at Sticker Stop and they rock! There were about 4 cars ahead of me and I was only there 30 minutes...if that. Friendly staff..quick service. Great place to get your car inspected. read more