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    Sterling McCall Lexus

    3.2 (443 reviews)
    Closed 8:30 am - 7:30 pm

    Services - Sterling McCall Lexus

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    16 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Sterling McCall Lexus Photos

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    Recommended Reviews - Sterling McCall Lexus

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    Service rep said this was not fixable
    Carl C.

    Service rep said this was not fixable, near the side wall of the tire. So I need a new tire. So I took it to discount tire, and they can't find the nail/screw in all for of my tires. No sign of any repairs. If it too hard to plug or y'all don't do that type of service, just say so. This the 2nd time of disappointment. Other time was a throttle body cleaning due to a lagging response of acceleration. Tech test drove it before suggesting it. After repair, it still have the same delay lag of acceleration. Took it back to the dealership and told them it was still having the same issue. There response was it is normal for all AWD vehicles. If so, why your tech suggested the service?

    Just want everyone to hear my story. We bought a pre owned Lexus RX350 from Sterling McCall. We paid in cash that day. It was making a noise the night we brought it home and I made the dealer aware of it that day (the day we bought the vehicle). Their service department couldn't repair the issue on the first visit (the following Monday) as we purchased it on Saturday. The noise was an intermittent issue. I recorded the noise and took it back a few weeks later, after a back and forth regarding a loaner vehicle from their service department. On the second service department visit, they heard the noise and determined it needed a $4000 repair and that it was a known issue some of their cars have had. Their used car Director (Dane Babbitt) told me the noise wasn't a big deal and refused to fix the issue. He told me we could either keep the vehicle as is, or we could trade it on another car, or they would let us "return" it but they would keep the taxes and fees added to the cost of the vehicle in the deal if we returned it. He stated they would just put the car right back on the lot and resell it. Read that again. DANE BABBITT (THE DIRECTOR AT THEIR PRE OWNED LEXUS DEALERSHIP) TOLD US THEY WOULD PUT OUR KNOWN TO HAVE A $4000 PROBLEM VEHICLE RIGHT BACK ON THEIR LOT! TO SELL TO THE NEXT GUY- POSSIBLY YOU!!!!! After finding out they were putting defective vehicles like mine right back on their lot, why would we buy another vehicle from them? We "returned" the vehicle and at Dane Babbitts direction they kept $1000 of our money. Buyer beware. We currently own 2 Lexus vehicles. We walked in, paid their asking price and paid in full. We had purchased 2 other vehicles from Sterling Mcall dealerships in the past 2 years! We will NEVER return to any Stuart McCall Dealership, let alone Stuart McCall Lexus. Don't be the next "me". We came to a Lexus dealer as "Lexus owners" already. (Dane) and Sterling Mcall were more than happy to accept our money in a cash purchase for our vehicle, but refused to stand behind their vehicle when a problem arose (the same day we bought the car). Don't be fooled by the glitzy showroom, fake courtesy of their "Lexus" dealership. These people will rip you off in heartbeat just like a "buy here pay here" lot. They stated clearly that our returned car was going right back on their lot (awaiting the next unknowing buyer, WHICH COULD BE YOU. Which vehicles have problems they know about and which ones don't? Ask Dane Babbitt. Stay away from Sterling McCall Lexus.

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    5 months ago

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    5 months ago

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    10 months ago

    Great and friendly staff. In and out with zero problems. Also they have a lounge, coffee and water.

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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    10 months ago

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    5 months ago

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    1 year ago

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    7 months ago

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    1 year ago

    They really should update their pricing when they give you estimates to show all the fees and taxes so there won't be any misunderstandings

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    5 months ago

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    1 year ago

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    Thanks for the 5-star review, Jeff!

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    10 months ago

    My cousin just bought a 2025 Lexus and she is so very proud to be an owner. Company did her justice.

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    1 year ago

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    3 years ago

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    3 years ago

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    7 years ago

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    2 years ago

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    2 years ago

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    Thank you for your kind words for our staff, we appreciate it!

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    2 years ago

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    Page 1 of 12

    Ask the Community - Sterling McCall Lexus

    Review Highlights - Sterling McCall Lexus

    After being told by another Lexus dealer they couldn't help me, I decided to give Thien Nguyen an opportunity.

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    Lam's Auto Repair

    Lam's Auto Repair

    (10 reviews)

    Alief

    Recently moved to Houston and with my unfortunate luck, I started having car issues after an…read moreextremely spendy repair earlier this year. I decided to go to Lam's Auto Repair per a friend's recommendation and I'm really glad I did. Mr. Lam was able to inspect my car after I walked in on a Saturday morning. After 15 minutes he told me what was wrong and what needed to be done. I unfortunately also bought the wrong headlights but he was able to find some to replace them with in the shop. I decided to walk over to the lovely restaurants nearby while I waited and I was luckily able to get my car fixed within hours. His prices are very reasonable and he was very kind. The customer service was definitely worth driving across town for!

    I've been taking my fleet of Fords to Lam's Auto Repair on 6819 S Kirkwood Road for years, and I…read morecan't say enough good things about the service I've received. The mechanic here is top-notch, handling everything from general maintenance to more complex jobs like engine and transmission repair, A/C fixes, suspension work, and even bodywork. Not only is the work always done right, but the prices are incredibly fair--I've always felt like I'm getting a great deal. Lam, the mechanic has also taken care of my personal vehicles, a Lexus GX460, a Toyota, a BMW 550i, and a Mercedes with the same level of care and expertise. It's rare to find someone so dependable and skilled, and I highly recommend this shop to anyone in need of honest, high-quality auto repair. Make sure to find the right Lam's Auto Repair on 6819 S Kirkwood Road! He will take care of you!

    Tisdell's Mobile Mechanic Services - Dead battery? We offer fast mobile battery replacement in Houston with testing and installation included.

Same-day availability.

    Tisdell's Mobile Mechanic Services

    (12 reviews)

    Alief

    Best and most professional mechanic I have ever worked with!…read more I called Andre on a Monday is regards to my battery light coming on and off. I explained to him what the car was also doing. Without hesitation, he informed me of what he thought the problem was. Sure enough, his pre-diagnosis over the phone was correct. I had originally wanted to set up an appointment for the following weekend. However, I had some free time a few days later and without hesitation he agreed to meet me that same day I asked if we could move the appointment to an earlier date. Upon meeting, we shook hands and he went straight to work. In about 1 1/2 hours my car was ready to go! He had also found a part that I needed to replace ASAP, but the part was special order. It was such an easy thing to fix, that he taught me how to do it myself. From the beginning to the end, Andre is a top mechanic. He was honest, courteous, professional and even taught me how to do a simple fix myself so that I could save myself some money. All that tells me that he genuinely cares about his customers. Tisdell's Mobile Mechanic is in my number one mechanic to go to. I know you won't be disappointed!

    As a Yelper who like to help small businesses, I would never rate someone bad but this one is worth…read morea bad review. I requested a quote and this was through the Yelp feature that 4 additional businesses responded to the request. Tisdell was one of them and had beat the other quotes. SINCE THEY HAD A 5 STAR ON YELP I DECIDED TO PURSUE THEM BUT THE RATING WAS SO DECEIVING! Red Flag 1: The spokesperson(or maybe the owner) Andre first asked me to communicate via text since her was not active on Yelp. Red Flag 2: Then when I asked him to schedule an appointment via voice, he had me say the agreed amount and that I agree to pay ( that was awkward, trust me). During this verbal agreement, he left out one of the services in the quote and when I asked for it he added another $100 to the cost! When confronted with the snapshot of the Yelp quote he agreed to the original quoted price and said that he misquoted but he will honor it. Red Flag 3: NO SHOW! Yes - he never showed up! Giving him the benefit of the doubt, I called to reschedule which he did. But guess what? He cancelled the day of the appointment. I decided to give it one last chance and rescheduled again. But this time, I WAS GHOSTED! I guess it wasn't worth all the effort after all!

    Sterling McCall Lexus - car_dealers - Updated May 2026

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