This isn't the Steak and Shake I grew up with in the South. This location is a shadow of what I hoped for. No wait staff, no cashier, no "how ya doin' honey, welcome to Steak and Shake what can I get started for you?" It's order by kiosk, no chocolate malts available, no sundaes in tall glass glasses. You have to scan a QR code to get the coke dispenser to work. I came for the beef tallow fries and a great cheeseburger and a chocolate malt down memory lane. I got a thin burger, not enough time in the grill for a Maillard char in the beef, and a chocolate shake in a styrofoam cup. The restaurant was set to sub-60 degrees Fahrenheit, maybe to cool down the cooks working the grill but the dining room is an icebox. $7 for a mediocre shake when you have a malt on the mind...you get the idea. I guess I need to be back in Central Florida for a real Steak 'n Shake experience. Not the spot I hoped to relive bygone days with my folks. read more

Steak ’n Shake - Ordering kiosks are no substitute for some friendly wait staff. - Burgers Near Me - Sheridan, Colorado

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I cant believe this place only gets 2 stars on these reviews. Come here only if you want THE best burger of ANY fast food joint OR sit down joint. I got the basic burger which has two patties, and the freshed bun this side of the Mississippi. Their burgers are grass fed, grass finished which means three things: Waaay better tasting than that disgusting factory farmed cr#p. Much better for you. And much nicer for the cows who get to roam free! read more

I recently moved to the area. Steak 'n Shake was nearby and on those first few move in days, it was a life saver for something quick and easy. The first day we ordered to go. There were no issues; however, I did forget to order dipping sauces and when I had to reorder on the kiosk, I struggled to find them on the menu but a few team members helped and alas dipping sauce crisis averted. On our second trip to Steak 'n Shake, we ordered to go probably about 30 minutes before closing. We were the only people in the establishment. Unfortunately, they made our order and set it aside for either Uber Eats/Door Dash. The employees basically asked us what we were doing there not realizing the order that had been sitting there for the better part of 15 minutes. The staff realized their mistake and asked if we wanted it remade. In my mind, I mean, like obviously. They quickly remade the order and offered us a complimentary shake as a result. Now, the food was far better on our first trip and despite the second order being remade fresh, it was subpar at best. Lastly, it is fairly clean but the floors were streaky and sticky. read more

I don't care who you are... a Steak 'n Shake burger, fries, and cookies and cream shake slaps every single time!!! I always get the frisco melt and if you haven't ever tried... please do yourself a favor and try this! My only complaint is the self order - but I get it things have changed since COVID and no one works and this way I still get my burger!!! read more

Welp, where do I begin. The non-greeting as my son and I walked in or the staff completely goofing off while the dining room was trashed by prior customers or the fact that once we placed our order for 2 garlic burger combos with vanilla shakes we waited for 25 minutes for us to get our order. This place lacks professionalism and leadership and it is obvious the second you walk in. I would say next time I come, but honestly there wont be a next time. With In & Out or 5 guys Im not sure how this place is even open now. Food was a 3 out of 10---- cold after 25 minutes of waiting Shake was a 4 out of 10--- more like got milk I guess I understand now why the parking lot was empty. read more

Food is really good here, service is good people are kind, everyone has a good mood. I recommend it here, environment is nice and it is clean. read more

Steak ’n Shake - Burger, fries - Burgers Near Me - Sheridan, Colorado

I have not been here in years. Since my kids were children really. It hasn't changed minus it's a bit dirtier now. Especially the bathrooms. The service is cold as you order via a kiosk then they simply yell your name out when it's ready. Then you go up and get it. Yet, there is still a "tipping" selection when you order. This makes absolutely no sense to me. My new rule is that if I order standing then have to get the food myself, I don't tip. Ever... The food was over priced and it's still "kids" food in my opinion. An adult would never really be satisfied on even their triple burger. We spent 31 dollars on lunch and left feeling a bit cheated. I suspect it will be another ten years before I darken their door again. read more

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Just ordered my first and last Steak 'n Shake. Got home (less than 5mins away), opened the bag, and could tell there was no steam rising from anything. Sure enough, this burger is so cold I don't trust eating it. Cheese not melted, tomato is weird tasting, the whole thing is just COLD. What a waste of money. Hope I don't get sick from the bite I did take. The fries are good. The price is low (and now I know why). read more

Poor quality. Bad taste. Service was so bad which made the food bad . Bathrooms were filthy. But you could tell the quality was just gross so I waited u til I was elsewhere. Never again. Just a waste of money and way too much of our time. read more

MOST Excellent Burgers. better then the rest. culvers about equal. Get some. I will definitely go back JACK

Well ... Some good flavors interspersed throughout. Vanilla milkshake was great. A mustard and ketchup only steak burger had so much mustard and ketchup that each bite made it spill out from all sides. It was a mess. Fries with no salt had extra salt. A decent value but would have been better had I not gotten things alacarte. I have had good experiences in the past but this wasn't one. read more

I had wanted to experience some of the good ole burger and malt shop ambiance that S&S used to have. I go back to college days in Gainesville, FL when they would take your order, and you could even sit at the counter and watch the cook smash patties, cook eggs, and the blenderista make shakes and malts one at a time by hand. The last time I had this was only a couple years ago here in Denver, and I went back for another. But was sorely disappointed. Although the place was open, once inside there was a din, that replaced the usual lively atmosphere of waitstaff interacting with customers at tables. I went to grab a seat at the counter, but there were no seats, instead kiosks to place my own order by myself. I was told to place my order by the cook. Wow! What great service. So I worked through the menus, placed my order and took a seat, when after a few minutes I was called back to the counter to pick up my order. I'm not sure why I was prompted to leave a tip when I was expected to place my own order, serve my own food, and even go to a corner of the store to pick up condiments and napkins. About 5 minutes later my milkshake arrived. The food was okay, the shake was good. I miss the ambiance, and experience of sitting at the counter, interacting, and watching the cook and others doing their thing. I guess others felt the same way because it wasn't very busy in there, and for sure, I won't be back. Thanks for ruining one of the last Burger and Malt shops. read more

The grease does gleam, a sickening sight, The shake is thin, a watery blight. My stomach groans, a mournful sound, Worst burger joint I've found around. More like Stank 'n Shank read more

Steak ’n Shake - Burgers Near Me - Sheridan, Colorado

Garbage, not worth the calories. The burger sucked, fries were cold, and after a taste form the shake we ended up throwing out the entire order and finding a Good Times instead. Don't waste your time or money here, so many superior options in literally any direction. read more

I haven't been to Steak 'n Shake in so long and was soooo impressed. The gentlemen working were very friendly and efficient. The burger was insane I will definitely go back just for that. Definitely get the frisco sauce for your burger. The restaurant was clean and well kept also. 10/10 would go again. (Maybe tomorrow) read more

While the food is okay, the place is atrocious. Just really gone downhill. It's filthy. There's smashed food on the floors, trash, and every single empty table was covered in grease and food. I would avoid this place. No wonder it was empty. The service was very slow, and hardly anyone to help. Don't go. read more

Steak ’n Shake - Burgers Near Me - Sheridan, Colorado

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Nostalgic memories of S&S were reset by the reality that the quality has suffered and the prices are off the mark. Burgers were skinny and shoestring potatoes were blah. It took too long to get our order. On the positive side the shakes were great but only one size option....Large. Couldn't finish mine. All self service with a confusing online menu. Going to Culver's next time. read more

Amazing!!! Even thought there have been some errors every time it's fixed with a hurry. I absolutely love the food. It tastes amazing.

First timer at steak n shake. Not a good impression. Food was delivered in timely manner and staff was friendly. Food was ok. Thats where it stops Bathroom - for men, dirty, urinal not functioning, toilet messy and broken toilet paper holder. Dining area - dirty (this includes monitors where you order food, counters, tables, seats, floors and curtains. Some may think that the food being ok and the friendliness of the staff should bring this rating to a 3 but when you cant cover the basics of a clean eating area you will never get a 3 or higher. Plenty of staff on deck, i see 5. Yes manager(s) were working to. There were only 3 tables with people and one or two cars in drive thru. Someone should have been out cleaning. Parking lot also had food dumped in it. read more

Steak ’n Shake - Original cheeseburger combo. - Burgers Near Me - Sheridan, Colorado

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My wife and I stopped in for a late lunch on Sunday afternoon and we were not impressed. Steak'n'Shake has gone out of their way to not hire workers here. At the counter they've lined up self service screens for ordering. No one greets you, no one takes your order. As best I could tell, only two workers were busy cooking food, with no other employees in sight. When trying to find a place to sit, there wasn't a clean table in the place. Crumbs and drink stains on every table, crumbs on the floor, and the self serve drink station was a mess. The bathrooms needed attention too. As for the food, it was ok but we weren't very impressed. read more

Dont believe these 1 or 2 star reviews. Bunch of libtards who are hurt knowing that Steak n Shake is more of a right wing part. Anyways, besides the politics.... Steak n Shake is AMAZING !! Get the garlic burger CHEFS KISS !! read more

I drove 45 minutes across town, because I missed having steak and shake. What an absolute dump. The inside is actually nasty. I could tell by looking at the floor it hadn't been swept or mopped in days maybe weeks. There's even stains all over the blinds. The burgers are nothing like you remembered. It is atrocious and should be shut down by the city. There's definitely some health code violations. read more

Horrible food, not worth the price. ( expensive for bad food ) the patty is paper thin and they don't even give you lettuce. I'm so sad I spent my money on this poor food. read more

Great food! Had a fun night and family and friends loved it. Super nice staff and great atmosphere

The service was amazing! A young man named Riley took my order through the drive thru! He was very very nice! He walked my order to my car and told me to have an amazing day! Would eat here again! read more

Sheridan, CO location In February 2025 i came to Steak and Shake for the first time. I watched T. T Tammy on You Tube with her Muckbang and it really seemed like a good place to try. I ordered the things Tammy ordered because she raved about them. I kept saying the whole time to my husband, Tammy's food Looked so good, this stuff does not resemble hers at all.? And it did not taste good. I was disappointed in the food. In addition the tables were unclean, the floor unclean, we were the only customers inside the place. There were two young men in the kitchen. I do not believe i will return. it was a long drive to get there and the food was not worth the trip or the money. I am glad Tammy and Crystal enjoyed their food on You Tube. read more

Ordered cheeseburger and fries to go. I appreciate how nicely packed this was to go. The lettuce, tomatoes and other condiments were placed separately so my burger and patty did not get soggy. I also really like that nothing was too oily or greasy. Not even the fries! The fries were too thin for my liking but I do appreciate the crisp. I also think it would have been better fresh. The burger though was much better than a McDonald's or even Five Guys. The buns were soft, the patty was big, tender and juicy. I'm surprised they didn't throw in a specialty sauce though, not sure if they have that. Overall, good burger for fast food. read more

Steak ’n Shake - Burgers Near Me - Sheridan, Colorado

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Good food for good prices. Some of the best fries in fast food and good shakes. Nice staff too.

Now I'm down to one star solely because of the self service option. I have no idea what happened here, but this is awful. No wonder why the place is deserted at dinner. And you can argue I complained a few years ago about terrible service but replacing people with machines is not the answer. My younger one was excited to sit at the bar but you can't anymore. The tables have been replaced with a self serve coke machine. If I wanted to do it myself, I would have gone to McDonald. Manager bussed my table for us so I added a star back. read more

The place is filthy, bugs everywhere, bad smells, torn seats. Not only that, but there are no servers. Unbelievable.

some of the best burgers I've ever had. In their chocolate milkshake banana is absolutely delicious.

If I COULD GIVE A ZERO I would. We came here and got in line at 11:35pm on Sat May 6 to order food before going home. We finally got to the order screen at 1151 and the guy said if you hold on one minute I will be right with you. I said okay. Then he came back at midnight and said, "well at this time we are closed!!!" Is this how you run your business? We come here 2-3 times a week. You have lost our business. They left the building at 1206, before I finished typing this. read more

Steak ’n Shake - Burgers Near Me - Sheridan, Colorado

Ordered on computer. Still did not get correct order. Bathrooms desperately need cleaning.

Twice now I have tried to order to go food and each time it is soooooo difficult, I give up and go somewhere else. I will NEVER use the app they keep pushing and the website would never let me put in payment info. Guess I won't be able to eat there anymore if this is what they consider good customer service. read more

This restaurant says it is open at 10 o'clock. Front doors to Dining Room were locked drove around through drive-through. Three employees working asked when the Dining Room was going to be open and they said they didn't know. The food is ok Not as good as in-N-Out read more

My 1st time at a Steak 'n Shake....kind of confusing because no staff takes your order, just kiosk's & no ability to pay cash! My husband had been to a Steak 'n Shake years ago in Minnesota I think ,(don't quote me on that !)...anyhow it was kind of busy so we had to wait about 15 minutes or so for our order. The burgers were just OK! The cheese fries were just OK! There were 3 employees...1 was cooking burgers, 1 was cooking the fries & assembling the orders & 1 lady who was giving the drive through orders out...if there were other employees I couldn't see them! So while we were waiting, the employee closest to the counter where everyone orders sneezed pretty hard 2-3 times...no hand over his mouth because he was wearing gloves, but he would openly sneeze away from the grill & food. but still kind of gross! I know sneezes happen, but not a good thing! The burgers were like I said just OK, we shared cheese fries..not that great....little fries with what looked like melted velveeta cheese over them! There should be a sign when you walk in that directs people to the kiosks & a brief explanation about how to go about ordering! I had 2 or 3 people asking me how to order & I didn't work there ! As we are gluten free we ordered without the bun, but I think we made a mistake on my husbands order because it came out with a bun....the man who was assembling food saw that I looked kind of confused & asked if OK...I said we messed up & did not want the bun, so he said no worries & can fix it for you & he was super nice about it. All in all, it was not horrible food by any means, but not that great either & the sneezing cook pretty much turned us off! Will we go back again???? Probably not! read more

Just stopped by for a late lunch and took about 5 steps inside and turned around and left. The place is absolutely filthy. The floors were "cleaned" with filthy water. Gray mop marks all over. Ketchup smeared and filthy blinds. Health department needs to be called. read more

Absolutely Disgusting. My burger had a huge hair, I went to get a replacement, and the worker was going to make a new one, then decided he was just going to void it, and then refuse to remake it. Rude, gross. Highly disappointed. read more

I ordered a double steak burger with double cheese with added lettuce, tomatoes, and grilled onions. I did find the burger to a bit salty, and I was underwhelmed. The fries that came with it were excellent, and find Steak 'n Shake to have the best French fries out of any burger chain in the country. The service was pretty slow, and I used a self-checkout kiosk. The ambience was the standard retro diner that comes with the Steak n' Shake franchises. read more

Steak ’n Shake - Double Steakburger Double Cheese & Fries - Burgers Near Me - Sheridan, Colorado

I came here because literally all other Steak 'n Shakes in my area have closed, and I think I now know why. You order at a kiosk, which is quick and easy, and I ordered a vanilla shake, double cheeseburger and fries. The service was absolutely glacial. The kitchen staff said they were backed up, but there are two cars in the drive-thru and perhaps eight guests inside. After waiting for over 25 minutes to get my burger, it was both given to me on a dirty tray with dirty water droplets and bits of other burger orders on it, and my burger was room temperature - so obviously no one bothered to call me up to get it until long after it was ready. As an aside, the interior was... not clean. No one wiped down a table in the 45 minutes I was there, all the napkin dispensers are empty but there is a pile on the counter, the plastic forks and knives are individually wrapped for cleanliness but the plastic spoons are not and are in a bin people have obviously been pawing through, and the trash cans are full, requiring you to force your garbage into them. The fries are still wonderful and the shakes exemplary, but it's clear why locations are closing. In short, go for the fries and shakes, but get your burger elsewhere. read more

Steak ’n Shake - Dirty tray they served my basket on. - Burgers Near Me - Sheridan, Colorado