The app is phenomenal! Wait time is minimal. Service is outstanding. They're always friendly, and the order is always spot on!!

They tell their doordasher that food is ready when it's not. Stop inflating your numbers. Be honest. How can I trust your food if you lie when it matters? read more

I'm really confused by the interaction I had with the cashier who was bagging food on her shift this morning. She was a brunette with long hair wearing glasses and a sweater and as soon as I walked in, she immediately shouted to me. What's the name on the order in a very aggressive tone however, everyone else that came in with read with a warm smile and a gentle tone, and I could not help but notice the significant difference in the volume of hostility, I was approached with when I entered the building. This team usually does a really great job, but for some reason, this employee felt the need to take her aggression out on me and felt irritated that I had walked into the door to pick up an order. I don't appreciate being spoken to you that way, and please remind your employees to be mindful of their tones when speaking to customers it's incredibly disrespectful and I won't tolerate it read more

Chicken is dry and the nuggets are like the scrapings from the bottom of the pan. Service is horrible. Drive thru takes so long. I order ahead and doing curbside pick up and that took longer than the drive thru. I had to go inside to get my food after 15mins ugh so frustrating. I will never go to this location ever again. read more

Terrible customer service , order a soup took more than 10 minutes and also forgot spon and napkin read more

Chick-fil-A - This location has the worst costumer service, took more than 10 minutes , i only ordered a soup , and forgot spoon and napkins . - Fast Food Near Me - Sheridan, Colorado

The food is always good at chick fil a, the issue with this particular one on river point is the service and their sense of urgency, or lack of. I work right across the parking lot from them and I stopped ordering from them about 6 months ago because of the time it takes to get your order when you are ordering inside. I figured that if they had staffing issues that they would have been fixed by now. So I decided to buy my crew breakfast. I ordered 8 sandwiches and 8 hash browns and I chicken mini. There was no one in side and only a few cars that had passed through the drive through. After waiting almost 20 minutes. I asked if the forgot about my order. The guy at the counter was very condescending and told me that it was taking so long because it was such a large order. I noticed that there were 4 employees standing around and one working in the dining room, cleaning. One of the other employees said it's Spanish. His order is sitting there waiting to get bagged. The guy replied to her, don't worry I told him it's because it's a big order. When he handed me the order I replied thank you in Spanish and his face looked shocked. When I got back to my work place I noticed they forgot the chicken minis. And the food was not very hot, the tables looked like they needed to be wiped down but the parking lot looks like it was just redone. Over all. Very disappointed with this location. It will be another 6 months before I try it again, if ever. read more

My recent visit to Chick-Fil-A included everything I like about Chick-Fil-A: good fast food (it's one of only 3 fast food restaurants I visit), friendly service, and the kids play area for my toddler. I had the southwest salad and fries and my son had a side of mac and cheese. I'm also a fan of their nuggets and occasionally a chicken sandwich, but their southwest salad is definitely a favorite. read more

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Food is good, driver through need work. With customer service and getting orders right.

Usually you can expect a certain level of service at any chick fil a, but I have noticed on numerous occasions that this location is a complete let down. If you can, I would recommend driving 5 minutes up the road to the Dartmouth location. Avoid the unreliable quality of food, long lines, messed up orders, and the very common "sorry our ice cream machine is down" excuses for laziness. read more

One of my favorites. The spicy chicken sandwich with extra pickles, Yum! I'm so glad the dinning room is open again. This place was really clean and everyone that worked there were great. It is a very busy location, love it! I WOULD recommend. read more

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I Was told they had gluten free buns available for their grilled chicken sandwich. The person that took my order did not inform me that my meal would cost more due to my allergen but that's ok, I will pay more to have someone make my food for me, thus eating out. Expectation vs. Reality. What I was served was a raw piece of bread in plastic wrapping on my tray with a build it yourself sandwich shop. No grilling or even warming for that matter, just dry crumbly gluten free bread. (Gluten free bread DESPERATELY needs something to make it edible) Very poor execution and a half attempt of thinking of gluten free people. The staff are always friendly and inside was clean but if the regular audience received their sandwiches like this, do you think you would have the same amount of returning customers? read more

Chick-fil-A - "Gluten Free Sandwich" - Fast Food Near Me - Sheridan, Colorado

Very bad service, they took to long to give my food. And one of the workers was ignoring me and was rude he's name tag was Josh. read more

I don't wanna give a one star, I asked for tons of extra pickles and ranch, and let's just say they gave me a ton of each!!!! Which was super cool, nice staff, clean restaurant but I went threw the drive thru and I found a curly black hair in my food, it takes a lot to gross me out but I know how hard those workers work and I assume it's sweaty it just grosses me out, tossed the food out waste of $20 probably won't be back, I understand it's fast food but just to gross for me to eat. UPDATE: FOUND ANOTHER CURLY BLACK HAIR IN MY NUGGETS. TO THE MANAGER IM ASSUMING READING THIS PLEASE SORT WHO IS ON THE CLOCK RIGHT NOW (3:15PM FRIDAY) AND SORT WHO HAS CURLY BLACK HAIR THIS IS DISGUSTING. read more

Chick-fil-A - Fast Food Near Me - Sheridan, Colorado

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The drive-through line was kind of long, so we thought we would just go in and eat. There was less than 10 people in the whole store and we were 3rd in line. We didn't get waited on for over 10 minutes and didn't get our food for another 15. Over 25 minutes waiting for food in store. The drive through line takes priority here and customers who go inside are treated as second class citizens. Horrible service. The few people in store also had their orders messed up. read more

Long line at the drive thru. First time here and shop is about ready to close. It took a while for us to order but quick to get the food as we got to the window. Ordered the maple bacon meal and a chicken wrap only. Holy moly, 24 dollars(rounded up) for 2 items. The wrap is small and disappointing for 9 dollars . The maple bacon with spicy chicken was ok. Last minute meal coming from the airport. Needless to say , I rather eat elsewhere for 25 dollars . read more

Try out the new CAULIFLOWER SANDWICH! All the same flavor as the chicken sandwiches as well as the chewy texture. Great option for you vegetarians or those Christians abstaining from meat for the Lenten season. Of course always I always recommend washing down a Chick-fil-A meal with a FROSTY LEMONADE! Perfect for this almost spring day. read more

I go to Chick-fil-A mainly for the ice cream. The cones are smaller than any location I've ever been to. I finally confronted the manager about it and he said the size was appropriate. I decided to try getting the cups of ice cream next time instead thinking it would be a safer bet. This location fills the ice cream cups half full. What a scam. I will avoid this location in the future. read more

Chick-fil-A - Fast Food Near Me - Sheridan, Colorado

This may be the slowest chick fil a i have ever been to. It's not just once it a while, but every single time i go here it takes ages to get through the drive through or to go in and order to go. Would not recommend this chick fil a if you're in a hurry! Food was also average. Poor customer service - poor vibe inside read more

Probably the most ghetto Chick-fil-A in Denver. The workers here never greet you and the drive-through lines are always exceptionally long and nowhere near as efficient as other Chick-fil-A locations. It seems like every time you go there all the workers are on their cell phone and don't care anymore. Turning into another McDonald's. Came here the other day and asked for a simple request that other Chick-fil-A locations do following by a rude response by the workers. I promise you I am not a Karen I don't ask for much, but this place is simply unacceptable. read more

Avoid this location as it has such bad management CFA Cares could not facilitate communication with customer.

Fly City-- you will spend your whole lunch killing the massive amount of flies INSIDE the dining area!! You may as well go sit outside!! I find it so disgusting, and not how I want to spend my time. Why can't they get a BUG ZAPPER??? Other places don't have this problem- it is awful here, and the reason I don't stop by more often... read more

I truly don't like being the person to come on here for one bad experience but being a consistent customer to this restaurant I believe it should be noted that the quality in customer service has decreased. I've experience a few comments that were uncalled for, including today when I believe it was a manager (I'd be able to identify if needed) made a comment after I ordered diet lemonade and they ran out which is understandable, then I asked for regular lemonade which they were out, and again not a problem, but the manager does not need to say "well we close in 4 minutes so yeah we're out." mind you I only responded with the next drink I would like and nothing else. Yes, the doors close in 4 minutes but I'm still a customer. Chick-fil-a is typically known for their quality in customer service but I'm noticing a difference. read more

Honestly John Barker has destroyed this restaurant. It's filthy and the team members are nowhere near the chick fil a standard. I get ignored, and when they do finally talk to me it's with an eye roll. Chick fil a in general is trending this way, it's just extra disappointing at River Point given it was at one point the best location in Denver. Rating high so my review doesn't filter to the bottom. read more

I work from coast to coast, and this Hass to be the slowest Chick-fil-A. I've been to. Even slower than the one in Bellevue, Washington that will have a line wrapped around the block. read more

I found lint on my sandwich and they had an attitude that i was mad and asked for a refund and i didn't want a free coupon i have a million they mess up every time and it's slow everytime to have an attitude cause you messed up is stupid and lucky i didn't jump through the window and slap you! And to sum it up a lady with blonde hair and black glasses told me it would take another 10 mins to make a new one but when i got my refund she gave me a chicken sandwich so I'm assuming she just took the lint off and gave it back to me. read more

I've gone to this location for almost a year now and never have I met such an engaging and kind person as Brian, he goes out of his way to create a friendship while maintaining the highest level of professionalism. Brian reinforces the idea that Chick-fil-a is just as much a people business as it is a food business! I love this location even more now. read more

This location is known to mess up your orders or forget your sauce constantly. I tried addressing it with the owner and Instead of an apology he got defensive. (Only because I call and complain every time they mess up my order. Which like I said happed every other time.) today 5 of us went to the drive through and ordered 7 entres. And asked for chick fila sauce and ketchup. We got 3 chick fila sauces and 1 ketchup. I have photos and videos of their constant mess ups. read more

Chick-fil-A - ows a person eating a sandwich - Fast Food Near Me - Sheridan, Colorado

Always great service and food. Perfect bin every way. Love this place. Wish we had one in Bozeman!!! read more

You know how I feel about writing reviews on chains. Since there is a current state of chicken sandwich pandemonium going on this one is due. This location is notoriously busy, regardless of when you visit. The wait time is minimal and they hustle to get your order to you in a fast and friendly manner. Use the app, you can pay, get points and move on with your day even faster. There's no hours of waiting or wondering if you are going to get your food like their new competitor lol! read more

We love the chicken sandwiches and the fast service inside and out! And I love the staff where ever I go they are all great professionals in customer service.You don't see that anymore! Well done! Thank you read more

Terrible. The lines are out of control. No curbside pickup. No mobile ordering. No effort to shorten waits and lines. The line for this location is wrapped around the parking lot down nearly to Riverpoint Parkway. We've been waiting 20 minutes. I will not come to this location again. We will go to the one on Wadsworth where they actually care about wait times. read more

Just drive a little further to the one on Broadway & Dartmouth.. unless you have 25 minutes to wait for some chicken nuggets and possibly the wrong sauce read more

I have ate at some top notch restaurants and have NEVER received the same service that I receive at this Chick-Fil-A. Seriously! Everyone is smiling and everyone is more than willing to help you! It's like I stepped in the disneyworld of fast food restaurants. From when I ordered to when I left, I felt welcomed by every employee. They even stopped at my table to see if everything was okay and if I wanted a refill on my soda. They don't do this at McDonalds folks! Food wise, its regular old Chick-Fil-A: Delicious! read more

OK, obviously Chick Fil A is the biz. This location however, is great. I'm able to grab chicken minis in the morning through the drive thru in less than 5 minutes. I love that they send vouchers for free food in the mail! Please don't stop! I love going in for something and then having a little freebie on the side, like fries. My only complaint is that I asked for honey packets and then was disappointed to not see them in my bag when I drove off. No point in going back. I'm sure it was honest mistake though, the employees are really nice here! read more

Came yesterday for lunch. Asked for well done fries which I wasn't allowed to get. Sure enough I get my food and the fries were soggy and only the top ones were warm, the others were cold. Really disappointed with the quality of the food for as expensive as it is for fries and a sandwich. Won't come back to this location. read more

I will not return to this Chick-fil-A. I only enjoy their fries well done. This is the only Chick-fil-A that will not cook them for you. I guess they only care about volume and money and not honoring a customer request. The best item Chick-fil-A serves is well done waffle fries. This is the only location that does not serve them. Thank goodness there is a Carl's Jr. next to them. I was able to order my food as I wanted it. Amazing customer service. Skip this restaurant that doesn't care what you want and go somewhere where they value your business. read more

I've been to this location multiple times and the service is consistently amazing. To a point where their positive and nice attitudes make me feel uncomfortable. The food is always fresh and hot. The waffle fries always come out crispy. And if you ask nicely, they'll hook you up with a bunch of that Chick-fil-A sauce! Yeah, the wait in the drive through can be long at times, but well worth it when you take that first sip of lemonade and bite through a moist and tender original chicken sandwich. read more

Chick-fil-A - Long line, but the pre order really sped it up. - Fast Food Near Me - Sheridan, Colorado

Well I guess third time is a charm! The last three times I have been to this location they have messed up my order. I'm not sure why they don't understand the concept of lettuce wrapped. I specifically asked for NO bread and each time I got home to eat, there was a bun included. You're lucky I'm not celiac! Yesterday they decided to add a random veggie wrap and large fry when I never even ordered that. Good thing I caught the unusually high charge before I swiped my card. What happened to this location? I have always been so impressed by any Chick-fil-A. read more

Love their chicken. Love pussy too! Thanks for getting a bi girl her craving fix. Happy pride!

Very unhelpful for people that have a trailer that won't fit into the drive thru lane. They wouldn't let you walk up and do an order. We were told to download the app and that wasn't working either. We called them to place an order and they wouldn't do that either. This is the most disappointing experience I've ever had with a Chick-Fil-A! read more