Went in for lunch expecting average shake shack experience but I got something different. The burger was absolutely perfect and appealing to the eye, and most of all my server Bryce went above and beyond. He was very friendly and sincere thank you! read more

Had to ask for a table to be wiped off! Manager and all employees in kitchen telling stories. Cold fries!!! Hamburger just ok! We won't be back!!! read more

Quality of beef has gone down and has a funky smell. Patties are overcooked and dry for the past 3 of my burgers. Also: "While Shake Shack does not appear to add pure monosodium glutamate (MSG) directly to their burgers, they use ingredients like autolyzed yeast extract, which contains naturally occurring glutamates. These ingredients are used to enhance flavor and create an "addictive" taste, similar to MSG". This may explain why I feel bloated and get a headache. read more

Did not try the food. I walked in the place was very clean and nice. The service was not very good . Some walk bye I said hi they responded with high walk back to kitchen. No one ever came out . After 5 minutes of waiting at the counter I left if there had been some kind of communication, like we'll be right back. I look as we don't need your business. When I stand around. read more

I had chicken nuggets. Wish I hadn't. I could barely taste the chicken because of an overwhelming taste of grease and heavy salt. I was really hungry but couldn't finish them. The French fries looked good, but they tasted as though they'd been soaking in grease for quite some time. Again-- overwhelming taste of grease. The service was fine. There's not really any ambiance here-- but who looks for that at a fast food joint. Won't be coming back. Good thing a hospital is next door! read more

I don't know what is is, but once again, Shake Shack has not made the adjustment. Its costs $4.49 for French fries and the pitiful little basket is not a good value. God forbid you want cheese or bacon on it, you probably have to apply for a loan! read more

Shake Shack Highlands Ranch - Skimpy, skimpy, pitiful puny basket of fries. Cheapest thing on the planet and they charge almost $6!!! - Fast Food Near Me - Highlands Ranch, Colorado

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2 single burgers and 1order fries 22.00 way over priced and cold . ordered takeout . got in car no fries . had to go back in and he just handed me the fries. no bag ! Go to McDonald's next time. read more

We occasionally enjoy burgers at Shake Shack. The burgers are juicy and love the fries as well. My only complaint is with the ordering method. The kiosks. There's always an issue. Always. Last time we were there it took 10 minutes and finally an actual person to come over and fix the situation. People lined up waiting. That's a problem. Hate that! I know companies are trying to save money by not having to hire more employees, but this is a pain in the a$!. read more

Shake Shack Highlands Ranch - Burger - Fast Food Near Me - Highlands Ranch, Colorado

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Fresh burger! Better than McD. However my order came up right when I was there and fries were kind of warm - certainly not hot. On the app I asked for togo stuff (only one box to check) and all I got was ketchup. Could have used some napkins, probably a fork also. Fries are not $6 like others are saying. Fair value for the meal if you get hot fries. read more

They truly make a great burger, fries and shake! The burgers are flavorful and you can taste the quality of the meat. The only drawbacks are the prices, as they are bit higher than most. But, they often offer deals and make it a wonderful treat for my family. Staff is usually very friendly and prompt with orders. It's a 5 star in food quality and taste, but with the prices and the constant push for social agendas that many don't agree with, they are unfortunately a low 4 overall. read more

Shake Shack Highlands Ranch - Front counter - Fast Food Near Me - Highlands Ranch, Colorado

Yep. 5 solid stars. This location of Shake Shake is THE BEST bc of the people that work there, starting with the manager Scott. And the super star of the whole place is the best employee ever named Bryce. Burgers and fries are always fresh and delicious and not an overwhelming size. And they have a gluten free bun- yay! I love Shake Shack! #1 fan. read more

I can't complain. The food always good and definitely filling. The double SmokeShack was a huge meal on its own and the added chopped cherry peppers, a nice touch with a hint of spiciness. The milkshakes here are very delicious and their new lemonades are a nice finish to wash down every bite. Come visit them and see what your favorite meal is ;) read more

Shake Shack Highlands Ranch - SmokeShack and Cheese fries. - Fast Food Near Me - Highlands Ranch, Colorado

This Shake Shack is closest to me and I've ordered via Uber Eats a couple of times during the pandemic. I recently popped in to order food to-go and had a solid experience! We arrived around 5pm on a Saturday and it was rather empty which made ordering a breeze. There's also plenty of seating both inside and outside. The outside had heaters and ping pong table which are fun touches! To eat, I finally tried the Colorado specific Green Chile Cheddarshack which comes with shredded white cheddar, marinated green chiles and scallions. It's a great alternative to the regular Smokeshack burger which is my fave. It has just the right balance of heat and was cooked perfectly! We paired our burgers with fries of course. To sip, they had limited edition lemonades and we tried the mango passionfruit one which was tasty! It's always hard to choose between that and a milkshake but this was a good alternative. Overall, everyone was friendly and we had a seamless experience. Would definitely come back when the cravings hit! read more

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Would give this a 3.5/5 but rounding down since there wasn't really anything special and seemed pretty average across the board. Kind of expensive for what it is but still good taste. Ordered the smokeshack which had their special sauce, bacon, and cherry peppers on it. Good heat and taste although wasn't that hot when it came out. read more

Shake Shack Highlands Ranch - SmokeShack - Fast Food Near Me - Highlands Ranch, Colorado

Shake Shack is now my favorite fast-food burger out there. There aren't many locations so it's best to make sure you put in your order ahead of time to make sure you aren't waiting around long. I always get a single shack burger, fries, and a milkshake. I think their seasonal shakes are delicious. During the fall they have a pumpkin shake that is one of my favorite pumpkin-flavored items and now in the winter, I've been ordering the candy cane marshmallow flavor- yum! read more

Greasy floors. Time to scrub the floors. Footprints visible on the grease floor. Raw burgers. Condiments scarce. The burger was so raw the bun was soggy with blood. Same with my companion. Will not eat here again. Water was cold though. read more

I've been to Shake Shack in Highlands Ranch a few times, and it's always good. The burgers hit the spot. I just wish they had one closer to my house. Even though it's a bit of a drive, it's worth it when I want a good burger. Solid place. read more

The Castle Rock location is much better than this Highlands Ranch one. Soggy, flavorless fries and sloppy burgers/greasy chicken sandwiches. Won't be back to this Shake Shack. read more

This is probably my favorite Shake Shack location that I have been to. Besides having an actual parking lot for parking, it's very spacious. There are plenty of seats and if you are still practicing social distancing, it's totally possible to do that here. There are outdoor and indoor seating options. I was here at like 2pm so there wasn't a line but I can just visualize that even if there was a line, you wouldn't be cramped because there's a good amount of distance between the counter where you order, the place to pick up, and the dining in area. Food wise, shake shack never disappoints. read more

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Service at this location is always fast and friendly, the food is always what we expect: quality and consistency! The staff clean as needed, they're fast, friendly, and it's become our favorite location, despite living much closer to another Shake Shack, which is not up to par. Most recently, I was keen to try the chocolate pie shake so we went to check it out! I got a Shack Burger (excellent as always) and HAD to try the Buffalo cheese fries (de-licious, btw, and we had to split), and of course the chocolate pie shake, which was fine but had some crust pieces that ended up... weird. Some pieces were nice and crunchy, buttery chunks but the smaller pieces were... less appetizing. I much prefer the black & white shake but won't stop trying new items! Wish the Buffalo cheese fries would stay as a permanent fixture on the menu... Keep up the great work! read more

Gloomy - rainy today and we were in this area picking up a 100 gal fish ta k that was gifted to us. Stop in for 2 doubles shack burgers. Pricy for a burger that is for sure. First time here at this location. 2 doubles and a straw shake for 25 dollars. Order was quick and the staff is full, now waiting for our burgers . Burgers are small small and disappointing for 10 dollars. I would need 3 doubles to fill me up. Restaurant was clean and contemporary. Burgers was tasty but failed on portion size for the money. If you are hungry and have a big appetite the. This place is not for you. These burgers are for models and supermodels and not for regular people with a normal appetite read more

Shake Shack Highlands Ranch - Shake shack double for $9,89 . - Fast Food Near Me - Highlands Ranch, Colorado

Food was better the last time we went. It had fallen off a bit and we took a long break. It seems like they are getting more consistent with their food. They are on double secret probation right now and could lose a star with another misstep! read more

Took away the dairy-free shake. The only reason I was willing to overpay for fast food burger and fries was for the dairy free shakes. Bad choice Shake Shack! read more

Had such a tasty lunch here yesterday! I went to the original Shake Shack in NYC years ago so this was a really cool throwback! Now though, I'm a vegetarian, so a lot of the menu is off. But I really wanted to try their Portobello Mushroom Burger. The restaurant was large and well lit. The person at the counter was nice and helpful. The food took a normal time to cook. The burger is really good, slightly oily from the fried mushroom. It feels like something you would get at a fair or carnival. Tasty and very well conceived. They put cheese inside the fried patty as well. Topped with lettuce and tomato, and a fresh bun. Somewhat small for around $8, but very tasty. Fries were good too, just too much cheese sauce for us. read more

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What should you get at a a "shake" shack?! A shake of course. But here comes me ordering a concrete instead. Guess what?! It was amazing too! I got the peach pie concrete and it had the consistency of peach pie á la mode. Every bite came with pie crust as well as peach. This showcased that simply adding an actual pie to a concrete makes the whole concrete burst with flavor consistent with that of the original pie. I also got green Chile cheddarshack burger tasted good. But as you get to know me, coming from New Mexico, I am a green chile snob. The green chile had barely any spice to it. It seemed also as if I was just eating more pieces of lettuce. Don't get me wrong the overall burger was good. The service was fast and received my order with 5 minutes of ordering. I would definitely come here again! read more

Shake Shack Highlands Ranch - Fast Food Near Me - Highlands Ranch, Colorado

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Went early Sunday morning to beat the rush that we have seen here before. There were probably 10-12 people already there but no line! We ordered and got our buzzer, found a good table and collected some ketchup, napkins and water. Only a few minutes later and the food was up. I ordered the Hot Chick'n, and the gal at the counter asked hot or extra hot? Now you are talking my language. Extra hot of course! Wife ordered a regular burger with nothing extra, just the veggies. The Hot Chick'n sandwich was interesting looking when I got it. Big piece of white meat that was, I think, beer batter crust. Not the kind you would typically get on breaded chicken, but it was delicious. My wife did not finish her burger so I was able to finish it. She thought it was better than a couple of other local burger joints, and it was good. No ketchup or mustard. The veggies were super fresh. And the fries, we ordered 2 orders, should have just ordered one and shared. But sooo good. Loved them. Ate as many as I could without getting too miserable. So, only one order next time. Looking forward to trying some of their other burgers but as long as they have the Hot Chick'n I might have to order that. I must point out too that they had someone working the dining area asking if you needed anything and was johnny on the spot to clean tables. And the manager was even out from the back a couple of times and asking if everything was good etc. Good customer service. read more

Shake Shack Highlands Ranch - Hot Chick'n, EXTRA Hot, yum! - Fast Food Near Me - Highlands Ranch, Colorado

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I can not lie. I love shake shack. I love the salty flat top crispy burgers. I love the buns with their little hinge that keeps stuff in. I love their shakes. I love their chicken! Honestly the only thing I don't love is their super boring crinkle cut fries. The HR spot is busy. Tons of teens and little kids, but hey it is the burbs. I do like that they have their coke machine out (the Rino one it is behind the counter and you have ASK for refills). My favorite is the basic shake shack burger (double or single). Then the Denver special Green Chile shack burger. And finally the chick n shack - which feels like an upgraded chik fil a sandwich. Smoke shack burger is too smokey for me, but not bad. Love it! Yes, it is going to cost you, but it is no more than 5 guys. It is what things cost nowadays, so to be me the complaints on cost are unwarranted. It is a great "old school drive thru" type burger. read more

Shake Shack Highlands Ranch - Dining area - Fast Food Near Me - Highlands Ranch, Colorado

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I can shamelessly admit that I've been here twice since this location has opened, just this month. Each time, has been different but great. LOCATION/VIBES: On the northwest corner of Lucent and Plaza, this place is easy to find amongst other new businesses, has ample parking and is brand spanking new! With exposed metal, reclaimed Colorado wood tables and the cutest little patio, the space feels modern, clean and creates a nice flow. The atmosphere is inviting, friendly and exudes chill vibes. Décor is minimal, but modern and showcases its history in New York! SERVICE: Insanely friendly, accommodating and nice! We were promptly greeted, given the run down on ordering, had our beers poured perfectly and trays cleared as soon as we were finished! Everyone we encountered seemed genuinely happy and treated everyone kindly! GRUB: Drool and Instagram worthy! I have yet to try the signature Colorado burger (loaded with green chilies and cheddar cheese), mainly because I'm madly obsessed with the Smoke Shack burger. What's not to love about a deep-fried portabella mushroom atop a cheeseburger?! It's my go-to when dining here, while the hubs prefers the OG Double Shack burger. I'm a sucker for the crinkle fries, which I could easily consume in mass quantities. Everything is made in-house to order, and tastes fresh, delicious and perfectly greasy! Don't forget to grab a beer on tap from Brooklyn Brewery! Got a sweet tooth? Sample one of their signature shakes (chocolate!) shakes for dessert! YUM! PRICE: Ahh, price. Sure, it seems ridiculous to spend $45 on two burgers, fries and beers, but when the food/booze/experience tastes this good - it's entirely worth it. Yes, you'll pay for the brand, and yes, it IS just a burger and fries, but if you're looking for the top of the (fast food) town, this is it! Come hungry, leave happy, and a little more broke - which is exactly what we got! I KNOW I'LL BE BACK! read more

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The Highlands Ranch location is the most consistent of the Shake Shack locations that we've visited. The service is good, staff friendly and they get you sat pretty quickly even if there is a line upon arrival. On this visit we ordered a couple of standard Shack Burgers w/cheese, some of their absolutely scrumptious spicy buffalo cheese fries. So flavorful, and a tasty spice. We also went with their new chocolate pie shakes which for the most part are good. My only gripe was the crumbled pie crust pieces that serve as a topping often have the texture of chewy cardboard. Go with the black & white shake....it's a much better and more flavorful option. Another plus to this location, it's consistently clean even when they're super busy. I can't say that of other locations. read more

It's the shake shack you have come to expect -- solid. This is a decent location (good food & service) but the customer to table ratio is WAY OFF. Good luck getting a seat on a weekend during lunch. TIP: The ordering line does move quickly -- so don't walk away if you see the line approach the door. It possible -- visit on a warm day in order to use the outdoor seating. read more

I love how people on Yelp say the foor here is expensive...where do you eat...hotdogs at Costco and 7/11 burritos? Burgers in restaurants cost between 16 and 22 dollars...here they charge 6.60 and the food is great, the service is excellent! It is always a pleasurable experience ...keep up the good work! read more

I'm done dealing with SS lack of online tools. For the past 6 month they can't get their mobile or website to take payment...wasting 30 minutes of my time I've ordered . So tonight I went to InNout ...instead...and also will stop going for the next 6 months Fix your sh!t...See ya in June maybe. read more

Great burgers, fries & shakes! Definitely 5 stars for food & service, the reason for 4 stars was that the AC was cranked up & we were freezing inside! I love that Shack uses Martin's Potato Buns for their burgers & their meat is fresh ground from their personal meat provider. I know this cause I've managed a Shake Shack back in Philly for a little bit. Looks like they were doing training when we went, there was 6 team members at the register signing in, and talking a bit loud, so they had to be quieted by the person working the register. Food was piping hot, as expected, and everything was cooked to perfection! Juicy burgers, hot crunchy crinkle cut fries, cold shakes, and fresh sauces for the fries. Great location & large, hop space. Definitely be back, hopefully the AC won't be so cold. UPDATED 7/7: Went back to SS & happy to say that the temperature in the restaurant was conducive to the temperature outside. A great dining experience & their food is always on point! Thank you Jacci for making sure we had a great experience! read more

Never going here again. I am writing this regarding the new Shake Shack in Castle Rock, Colorado. Went through the drive-through for a quick burger (not very often we take the kiddo to fast food, but was wanting to try this place out as a new spot in Castle Rock.) - Asked if they had any kids menu of some kind: "no but we have things that we think kids would like". Ask them what comes on their burgers. "Well we will put cheese on it and bacon and those kinds of things but you have to ask for mustard and ketchup at the window and put it on yourself." You realize I'm in the drive-through right!??? Likely not gonna put on mustard and catch up in the car, but OK. All right, so I order three cheeseburgers three regular fries a small drink for the kiddo and two large drinks for my wife and I (no medium available but that's not bothersome) "ok, that'll be $45.00 even." I replied with a "wow", that's it. You could see even the girl at the drive thru was a little embarrassed about the cost... What?! This is fast food! Pretty damn steep! On a side note, their burgers are the size of a typical kids cheeseburger at any mainstream fast food chain, so the kiddo ate just right. Don't waste your time, or money here. I'd describe it a SMALLER, lest flavorful, Freddy's burger at MUCH HIGHER cost and more work on your part as the consumer, and quite frankly it tasted like it may have been a frozen patty at some point. I attached a picture of the sloppy tiny mess of a cheese burger I got in our meal. Funniest part of this experience was from my four-year-old. "Dad, next time can we just go to Sonic?" I guess they do deserve one star however. After all, they were really friendly and smiled big at the drive through. read more

Shake Shack Highlands Ranch - Tiny cheeseburger from Shake Shack. No where near worth the money. - Fast Food Near Me - Highlands Ranch, Colorado

Greasy AF! There was so much grease that the bottom of the bun was soaked and soggy. I got the smoke burger and the cherry peppers were a nice touch, but that's about it. Also its overpriced. Two burgers 2 drinks and a small fry was 30 bucks. I wouldn't recommend this place. Edit: just ate there again. Never again. While the food did look better this time and way less grease... i immediately got sick right after eating here. read more

Shake Shack Highlands Ranch - Fast Food Near Me - Highlands Ranch, Colorado

Love their burgers. Fries, to me, are so-so. But the burgers - OMG!! Super good. And the shakes . . don't even get me started. Salted Caramel Shake for the win. They serve alcohol here too for a nice alternative to the usual soft drink/tea choices offered by other burger joints. Only drawback to this location is the lack of adequate seating. Very little indoor seats, but there are tons of outdoor seats - not so nice when its 30 degrees outside. read more

Ordered through the app for curb-side. When I arrived,on-time, I pressed the "I'm here" button and proceeded to wait for 15 minutes. No one approached my car. I finally called the number and when someone answered they immediately found my order and brought it out. I asked the guy, does the I'm here button not work? He said "I dunno...it's finicky". Then I had to run back in because there was no straw for my shake either. By the time I got home the food was luke warm. I wonder how long it had been sitting there.... read more

I have been craving Shake Shack for a few months now, I just haven't made my way over until now. I tried the hot honey chicken sandwich. It was alright. The habanero Mayo was not very good... it was a little sweet for my liking that almost ruined the whole sandwich. The fries and milkshake were delicious as always! read more

So good still. Especially during these times the pick up is on point. Always busy so I suggest ordering ahead to get your order quickly and so you don't have to go in. Thank you to the Shake Shack staff. You guys are crushing it. read more

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Shake Shack is more like 3.5 stars. It was a good burger with a decent amount of flavor. My chosen burger was the Smoke Shack. It had decent flavor and a nice amount of bacon. Cheese fries and a cookies and cream shake made it a meal. Not bad. read more

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