Been a client of Liberty Cleaners for over five years and had previously only had one issue (lost…read moreshirt 2-3 yrs ago) which I ignored as 'things happen'. Liberty claimed they miscounted. However, this month, i dropped my shirts off weekly and went to pick up, when i noticed my new White Ralph Lauren Polo Dress Shirt had been severely damaged. Multiple huge stains across the front. I immediately called it out and asked them to fix their issue. Didnt hear from anyone, so visited. They were too busy (Personnel issues) to talk about it; but they asked for another week, which i gladly gave them -thinking they were really working resolution. Then I received a call that stated "They didnt cause the stain" and they were unable to get it out. I went to pick up the shirt and noticed the shirt was torn/damaged where the stain was. Now they said they cant fix it. I told them they needed to replace it. They would not. After a few more days, they offered $30 and had tossed my $80 shirt. I took the $30, glad to get anything toward a new shirt, and will not return. It was a terrible experience and now i can't trust them with my clothes. I would not trust them with your clothes.

I wasn't aware this dry cleaner was up the road from my house. I only discovered it since my…read moreregular cleaner was closed due to the pandemic. I love everything about this place - the drive-thru is fast and efficient, the employee was friendly and even gave me a little hand sanitizer on the way out. Nice touch! My clothes were cleaned well and the turnaround time was fast as well. I'll definitely be back. Note, the store is a little hard to see from the street, so just look for the gas station and enter there.

This man doesn't speak English and not polite Because when…read moreI come to pick up my clothes one still not clear so when i start talking about whats happening he shouts at me and saying get out or call the police it's really bad man

Just the best for tailoring! Always quality work, prompt, great value. I am impressed every time I…read moreuse their services.

Took my wool coat to get dry cleaned after spilling Momo Ghar sauce on it. I was quoted a 1 week…read moreturn around time but it was ready within 5 days. Very happy with the final results as all traces of sauce were gone and my coat looked good as new, no wrinkles. Dry cleaning pricing was very reasonable at $20. I would definitely come back for dry cleaning services. As others have mentioned, they are pricey for clothes alterations. I took my business elsewhere for tailoring due to the higher price (was quoted $33 for a simple hem of a dress whereas other places offer the same service for $15-20). I even had a 20% off coupon from them after getting my coat cleaned, but it was still more expensive than other places without coupons.

Great service but like everything else in this world, the cost to get a dress shirt laundered is…read moreoutrageous. Nice, courteous people. Not their fault that the cost of everything is going up.

Carol is the best! She is friendly and helpful. I am still learning the automated system but trust…read moreCarol to take care of my dry cleaning needs.

They ruined a $150 white blazer. Came back with large gray blotches on front and back and overall a…read moredingy yellow gray tone. Offered me $25 because they found a used jacket of same brand but totally different quality, unlined on thredup resale site.

I recently moved into an apartment, and it doesn't come with a washer and dryer. So, I was looking…read morefor a good laundry service that picked and dropped off. This service was absolutely incredible. From making the arrangements, to dropping my clothes off, they so easy to work with. I highly recommend them.

Been there twice very clean the person I was cleaning the place. It was a real nice person so I…read morewill go back and I will recommend it.

Half the machines weren't working or weren't working properly. Parking leaves much to be desired…read more Cleanliness is so-so

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

Could be a five star business if they actually got their machines repaired. It's calm, clean, and…read moreoverall pleasant. However, there's been several machines out of order for months it seems. I counted last time I was there (Nov 2025), and 20% of their machines were down. That's 1 in 5 and that is not an exaggeration. So if you go and it looks to only have a few people inside, there's a good chance that every washer will be occupied upon arrival. And the only thing worse than spending my day at a laundromat doing clothes, is spending the same time just standing around waiting to do clothes.