I had my shirts laundered here for over 20 years. Not a good experience anymore. The shirts started coming back wrinkled - I had to press them after I got them back. Then they started losing shirts - 4 or 5 shirts over a year - with no explanation or excuse. When I told them I wouln't be using them anymore, no one even called me to ask why. Clearly, they don't care about customers or customer service. read more

Pierce Cleaners - This is how my shirts were returned from Pierce. - Laundry Services Near Me - Columbus, Ohio

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My fiancé got stains on her shirt before our engagement photo and they were able to get it out and we cannot even see where the stain was! They were super friendly and responsive and were able to get us in quickly!! We can't thank them enough for helping us avoid a disaster for our engagement photos! read more

Pierce Cleaners - They made my fiancé's shirt look brand new and at the last minute!! - Laundry Services Near Me - Columbus, Ohio

Great Columbus Area Cleaner. The staff is friendly and polite. In the 30 years I have been a customer, they have done an overall outstanding job ensuring our clothes have been cleaned and maintained. The sign out front always has interesting phrases and quotes for customers to ponder. read more

I came here for the first time last week and the customer service and turnaround time was great. The staff member helping me for the drop off was providing great customer service, also the quick turnaround time was fast (48hrs), which is pretty fast compared to most dry cleaners I've used in the past. read more

I brought in about 4 dozen shirts, 2 dozen ties, six sportcoats, and two suits that had been water damaged due to flooding. Not only did they get them back to me in WEEK, but saved everything. Great local company. read more

My husband's job requires him to wear a suit everyday, so..naturally, we're at the cleaners quite often. This place is practically right across the street so it saves us time. They also have a pick-up & delivery service in case you need it! Now, I hardly ever give out 5 stars, but this place has beaten all other cleaners Ive been too. It's important to Tom to look his best at work, and the people who clean his suits really matter. A lot of times youll get a place you dumps your nice clothes in a bag and it comes back with holes in it; it was a nightmare! But they were perfectly cleaned and well worth the $11. They even managed to get out a few stains and wrinkles that have never been able to get out since he bought them. They were more then friendly and even managed to have it back to us within a few short days (without asking..that's just how quick they are. - usually it takes about a week...but not here I guess) I would recomend this place to absolutly anyone! read more

Pay attention to their sign out front for the witty phrases that change regularly, and they're not always the same on both sides. One time I remember it saying, "When the smog lifts in Los Angeles, UCLA." This time it said on one side, "A liar is not believed when he tells the truth," and on the other side, "Relish today, ketchup tomorrow." Humorous sayings aren't the only thing there is to Pierce Cleaners. Pierce has been around since 1946, as stated on their store front. For 63 years they have and do clean just about any fabric, including leather. However, to clean leather it takes about a week because of a process. Clothing isn't the end as they also do bedding and upholstery. Sewing, tailoring and repairing is also available. They didn't have a price list but they were able to give me an estimate on how much an item like a wool sweater jacket would cost to. Now, I'll admit I haven't been to too many dry cleaners so I'm not totally sure how that compares. My suggestion would be go fishing: go around and ask cleaners about how much it would be to clean your item so you can compare. Another suggestion I have is when you drop off your items to be cleaned ask for a receipt saying what it is you dropped off and when. This is for any dry cleaners regardless of how good you've heard they are or how many times you've been there before. read more

Meh. I brought a jacket in to get a zipper replaced and they replaced it with a different color zipper without saying anything to me about it in advance oh, so when I picked up my jacket and the zipper no longer matched I was a little bit upset. They told me that they do not have zippers in this color and that was all they could do but I think they could have called me before they did it and it wouldn't have been such a shock. Also they took them forever to do this repair and they don't give you any updates on what they're doing read more

Have you seen them? The really funny musings they have displayed on their marquee? I thought to myself that these people must be hilarious and fun given their obviously witty marketing strategy. Well, don't just a marquee by its cover. I found them to be lacking in the personality department and completely unconcerned with hearing about how I was prompted to come in because of their funny sayings on the marquee outside. Not to mention expensive. If you live in the area it might be your only option and if so, they'll do as their is nothing wrong with their ability to clean and tend garments, but I found Pierce to be a bit anti-climactic. read more

Their care is usually nice and business like,however they do fail on ocasion. I will probably try Barts on Indianola Av. ...

This place is a local icon and they do ok with their dry cleaning services. Now the down side. Their customer service is non-existant. I have been in the store almost every week for over 5 years and talk to the same emoloyees every time and I am still a total stranger to them. On every visit without exception they ask for my last name, look it up in the computer and ask what first name my account is under. I tried pointing out this to them a couple of times (that I have been a long time customer and how impersonal this practice is) and the comment was completely ignored. Plus they are very expensive and it takes 4 days to get stuff back. I have been using them as a matter of convenience but have finally decided the extra drive is worth it to switch. read more

I have never used the cleaners BUT Love the clever sayings on the sign/marquee !!! Eye catching...moving back up north and will miss those sayings :0[ read more

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This dry cleaner does pick up and drop off your clothing, which is convenient. However, the loss of clothing doesn't make up for that. They have lost a blazer of mine (more than $150 down the tubes), and a pair of pants (same again). We've also ended up with someone else's pants. Sorry to whoever you are! My husband's shirts seem to come back fine, but I'm never sending anything of mine here again. read more

This is an old-time cleaners and I think the inside of the establishment has not been updated since it opened. Two high school students were staffing the counter. It was refreshing to find an old fashioned family owned business. My cleaning was done right, and they were able to turn it around in 36 hours which was impressive. Only point of unhappiness was the prices. Luckily I do not give business presentations very often so I do not rely on cleaners on a regular basis. Pierce Cleaners is pricey. read more

This is place is terrible and should be avoided at all costs. I want to save other customers from going through what we went through. I was in Columbus on business and needed to get a dress cleaned and pressed for an event. Based on other reviews, I brought it in. When I picked it up the next day, there was a big oil stain across the front. When I asked the guy at the front, he shrugged and said that it must have been there when I brought it in! That was a boldfaced lie and I couldn't believe that a service provider would like like that. When I calmly insisted that it definitely didn't have a stain, he shrugged again and told me that there wasn't much he could do except try to clean it again if I wanted? ARE YOU KIDDING ME???? Clean it again? My dress was ruined and they seemed to be completely indifferent. There are many cleaners in town. Avoid this place unless you are looking for a reason to buy new clothes. The owners should be ashamed of themselves. read more