Great & friendly customer service. Very prompt on their time and with good quality on the dry…read morecleaning service. Gracias. Thank you!

A mixed experience over the years. Items have been cleaned/pressed as expected, but I wouldn't take…read moreany "intricate" items to Rockwood. A few years ago, I took a wool sweater here that had rivets along the neckline. Upon picking up the item, I contacted Rockwood to let them know that many of the rivets were missing. They found the rivets in their machine, requested I bring the item back & they'd repair it. All worked out well, other than I had to drive back and forth from Dublin. The least they could've done was refund the dry-cleaning expense for this garment due to the inconvenience. I gave them another shot this past fall with 2 wool blankets from Pendleton. Unfortunately, the leather Pendleton patch on one of the blankets was completely damaged after taking it to Rockwood. When I notified them, I was told that it was likely a Pendleton quality issue as they clean many wool blankets from that brand & have never had an issue. I was also told that the cleaner responsible for this particular blanket would have brought the damage to management's attention. Ultimately, I was told to reach out to Pendleton and see if they could send me a replacement patch (which the company does not do, understandably so.) Long story, short - I was disappointed by the lack of accountability from this business. Mistakes happen, but I've learned my lesson here. I've since found an alternate dry cleaner to use.

Excellent dry cleaners. I am professional and they always have me looking my best. The staff is…read moregreat and very courteous. Atty Bill

I was headed out of town and missed a dry cleaner drop off day (due to the 4th of July holiday). I…read morewanted to take the items with me they had cleaned on vacation. I called and the owner personally dropped off my items to ensure I had them before I left for vacation. That kind of customer service is unheard of. Thank you so much for your help and service.

I had a pair of sandals that the insoles were coming loose and just needed some glue, to my…read moresurprise I was charged $27.00 just to tack down an insole....not the bottom of the shoe. Considering a tube of shoe glue is around $6.00 I think this is extremely overpriced and should've been quoted during drop off.

Person at the counter told me one price. Six days later I received a text saying the price had…read moredoubled. Had they told me the double price I would have happily paid it. I do not like bait and switch. Terrible way to run a business. I remember when they were a small shoe place and did good work. They lost a customer for less than a hundred dollars. Also lied and said they had video of me and the counter clerk. The video would have shown what I showed. Very shady folk there. And all this via text. Nobody called me to try and work out the difference. If I could have given zero stars I would have.

Very professional and top quality service. Alterations are expert and done when they tell you they…read morewill be fine - highly recommend

Waited at the front desk for 10-12 minutes for service after ringing the bell MULTIPLE times. I…read morebelieve the gentleman gave me a slight discount to make up for it.

Bait and Switch!! They quoted me $35 for my cleaning my comforter but when I picked it up charged…read moreme $48. I will NEVER go to this place again.

I stopped in here for a couple shoes to be repaired. One pair of boots I wanted the bad-quality…read morespeed hooks replaced with eyelets and another pair of dress boots I wanted new top lifts (heel pads) as the old ones were almost to the heel stack. I was quoted a week for the repair. First, they indeed were repaired on time. If you allow, they will text you with updates. As much as I like and appreciate "old-school" repair shops, this is indeed a helpful service. Well done. Second, the repairs. The eyelets were added and color matched to the existing (which I was surprised with!). On the boots with the top lift replacement, they ended up adding a thicker one and I think removing a layer of the heel stack to compensate. All good. However, in sanding the lift down to match the heel stack, it looks like the sander caught the leather sole. I get it, it happens. But to think that was "good enough" and let it leave like that without trying to touch up the sole? It feels like poor attention to detail. Also, the edges of the top lift had stray fibers all over. Maybe my expectations are too high for shoe repair and this is to be expected. All that said, the pricing for the repairs was very reasonable so I can't complain. However, I would gladly pay more for a better result. Maybe their typical client is more value-oriented? There is also a nice selection of shoe care products and polishes from Sapphir (widely held as the top shelf brand) so I had expected top tier results. Overall, a bit of a disappointment but mostly good work.

They are always friendly and quick to do anything I ask. I always go to Kone for all my cleaning…read moreneeds.

The hours need to match the website because they can really screw a pick up.read more

For value, you can't do better. Fast, friendly, clothes cleaned as specified, no frills (but who…read moreneeds frills from a drycleaner?). Conveniently located in a quiet shopping center so parking is never a problem. Environmentally friendly claims, though not sure exactly what this means. They do recycle hangers.

From the owner: Dry cleaning, Laundry, Alterations, Households, Wedding and Prom Dresses, Leather cleaning.read more

Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

Been there twice very clean the person I was cleaning the place. It was a real nice person so I…read morewill go back and I will recommend it.

Great laundrymat,I go every week and it is always open for my dirty laundry. I suggest this place…read moreto anyone.