Hilliard Dry Cleaners

3.3 (15 reviews)

ModerateDry Cleaning

Open • 7:30 am - 6:00 pm

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Hilliard Dry Cleaners - Creases along the shoulders - Dry Cleaning Near Me - Hilliard, Ohio

Hilliard Dry Cleaners - Starch Stains and burn marks - Dry Cleaning Near Me - Hilliard, Ohio

Hilliard Dry Cleaners - The shirt seam was completely distorted and curved. . - Dry Cleaning Near Me - Hilliard, Ohio

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Sandy B.

Elite 26

2 years ago

We have been using Hilliard dry cleaners for a few months now, and we are very happy with the pricing and quality of our dry cleaning.

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Craig K.

2 years ago

Clothes always look great when returned. I received a text when they are ready, usually in 2 to 3 days. The clerks are very friendly and helpful. read more

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David C.

3 years ago

I have used this cleaners for 10+ years and even after ownership change they have been pleasant and responsive and have done a good job. Never an issue. read more

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Kazel C.

3 years ago

This dry cleaners is great. The employees and owner are friendly and responsive. They always have my items ready in 2-3 days and notify me electronically. Love this privately owned business that dry cleans in their establishment. Most other cleaners I looked into after moving to Columbus 10 years ago shipped everything out. Highly recommend for all your dry cleaning needs read more

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T D.

7 years ago

Completely ruined and stained my uniform shirt. Was going to give them a second chance and let them fix it when they offered but the owner kept passing comments saying "there is nothing wrong with those creases" and "the stains were there before." I wash and bleach my uniforms as well as iron them better than what these idiots did. Needed it looking extra good for a special occasion so went to a dry cleaner. Horrible service and attitude by the owner who showed little to no remorse much less take any responsibility. Hopefully dublin dry cleaners can fix what these guys messed up. read more

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Linda M.

4 years ago

Terrible customer service and their quality of work is just as bad!!!!! If I could put a negative star I would because their customer service suck! They're rude and for being the owner it's pretty sad how you treat paying customer!!!!!!! read more

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Alec M.

3 years ago

Absolutely HORRIBLE. NEVER use this dry cleaner! I bet any positive reviews here are faked by the owner. My first experience with this dry cleaner couldn't have been worse. I took two suits and a blazer to get dry cleaned there. The blazer I took had some internal damage to the lining (I'm aware that there is a risk of more damage and that they won't take responsibility for damage caused to it) but they looked at it and told me "this will get more damaged going through the cleaning" I said "I understand that there is a risk but I've been dry cleaning this blazer for 6 years and it has never gotten more damaged from dry cleaning" and they said "it WILL get more damaged and that I was wrong" I asked them to clean my clothing and they took all the clothing and said it would be ready 4 days later at 4 pm. I received a text saying "thank you for choosing us let us know if you need anything" and I decided that I no longer wanted to get a cleaning from them because of the attitude they had towards me as a customer so I texted to the number that specifically said to text in to literally an hour and a half after I dropped off my clothes and I said I no longer wanted my cleaning done. To my surprise... suddenly my cleaning was done!!!! Crazy how as soon as I didn't want it done they expedited my service by 4 days just so they could charge me. They also never told me the price at check in even when I asked. Also as a side note I spoke to the owner and he claims that the service was already done by the time I requested it not to be done because he claims that the cleaning was picked up to be done off site at 6pm. Which I know is a lie because I dropped off at 5:57 and I can see that the services are performed on site because there is LITERALLY ON SITE CLEANING WITHIN VIEW OF THE COUNTER! Not only do they not care about their customers they LIE THROUGH THEIR TEETH TO TAKE EVERY PENNY THEY CAN. read more

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Andy T.

9 years ago

The people, morning staff in particular, are rude and don't seem to really give a damn whether you are there to give them business or not. Last time there I got the distinct sense that I was bothering them. Latest engagement was today with a need for same-day service. They clearly advertise that if its in before 10am it'll be done by 5. Got there at 9:50a. Was directly informed that if there is little to go out then the truck leaves at 9:30...and the message delivered as though I, THE CUSTOMER, am supposed to know that. Zero sense of empathy or suggestion or any further help. Its bad when you have a good product/service, and the people delivering it are rude and grouchy! That second star is ONLY because the product is good, but frankly no better than most other cleaners, so our business will find itself elsewhere. read more

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Ray W.

8 years ago

Hilliard drycleaners is the best they are absolutely the best cleaners in Hilliard. The clothes are always ready when they say they're going to be ready. read more

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Cathie G.

9 years ago

Hilliard Dry Cleaners did an excellent job cleaning my dining room draperies. They had warned me in advance that due to possible sun damage and age, the fabric may not do well with the cleaning process. However, the draperies look like new. I definitely will use them again. read more

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Marla M.

9 years ago

Please be CRYSTAL clear on pricing for alterations! I called the business, explaining I had a SET of sheers that needed to be cut & hemmed. I was told $20 range. After waiting 3 weeks for work to be completed, my husband went to pick up the SET. Upon arrival he was told the amount due was $42.87!!!!!!!!!!! After discussing with the clerk she told him the $20 was an EACH price! Really, do you know anyone who gets one panel altered? He paid their price, I am still fuming over this. No more business of mine will go there, sorry. read more

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Racey M.

8 years ago

They have damaged clothing and wont replace. I just saw an unauthorized charge on my credit card after I haven't been there in a month. Stay away read more

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Marissa S.

8 years ago

Two weeks ago, my family suffered a house fire. Everyone is okay but our house and belongings are not. In hopes to salvage some nice coats we owned, we took them to Hilliard Dry Cleaners. We did not have to explain what had happened because the smell of a house fire is so distinct. A few days after dropping our coats off, I went to pick them up and was told that they were able to get the smell out and that they weren't going to charge us. They cleaned nearly 10 coats for us at no charge. They also had to send my husband's leather coat away for special cleaning and I was told they were going to pick up the tab on that also. I had never been into Hilliard Dry Cleaners before this traumatic experience. They took care of us out of the kindness of their hearts without even knowing us. read more

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Alex E.

11 years ago

The best dry cleaners in Ohio hands down. They have all seasoned workers there. You will find NO teenagers cleaning your clothes and not caring. I love this place. I moved out of Ohio and miss this place at every turn. I am still trying to find a suitable replacement in Texas. read more

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Mita R.

9 years ago

Very unfriendly and rude. They write they can do wedding gowns but when I turned up with a delicate fabric, they wanted me to sign a paper saying they are not responsible for damages. The lady is surly faced and does not even smile or greet, and I did not get a sense of pride or confidence in their job. This is my second time and I will not visit again. read more

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More info about Hilliard Dry Cleaners

3984 Main St
Hilliard, OH 43026
Directions
(614) 876-7997
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Does Hilliard Dry Cleaners take credit cards?

Yes, Hilliard Dry Cleaners takes credit cards.

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Does Hilliard Dry Cleaners have parking?

Yes, Hilliard Dry Cleaners has parking options. Private Lot Parking

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Does Hilliard Dry Cleaners have free WiFi?

Yes, Hilliard Dry Cleaners has free WiFi.

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Review Highlights - Hilliard Dry Cleaners

“I received a text when they are ready, usually in 2 to 3 days.”

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Kone Cleaners

1.0

(2 reviews)

•$$

Is there a way to give them no stars?…read more First, they charged me more for next day service than they would have for same day service.... When I asked about it, I was told "its mode expensive when you rush it." Yeah. I understand that, but I let you keep it longer!!! And the guy who checked me in, changed the price on the ticket by hand. The press job on my shirts were terrible. I asked for medium starch, there was none. My pleated pants for my suit looked just horrible. The pleats were pressed and folded in the wrong way. The cuffs weren't done right either. I asked for a manager, and the girl working the counter told me "the woman" that you need to talk to isn't here. I asked for her name, and she said she isn't here. I guess her name is "she isn't here". Odd name. I asked for her to call me. I tried them out because they're on my way to work, but I won't be back.

The hours need to match the website because they can really screw a pick up.read more

K Dry Cleaners

5.0

(7 reviews)

Always very good and friendly service and perfect dry cleaning and alterations !!! we have been…read moreusing them for years!!

I have always been happy with the alteration work done here. I had some tablecloths ironed, and a…read morefew things hemmed and she has always done a great job! Highly recommend. Friendly and reasonably priced also, what more could you ask for?!

Swan Cleaners

4.0

(3 reviews)

Getting suits clean for the next Masonic year. Really great staff and service! From now on, I'm…read morehaving my stuff cleaned here.

Always do a nice job cleaning but over the top expensive. For one pair of pants $11.79…read more Very fast service and pleasant, helpful staff.

Dry Cleaning World

4.5

(34 reviews)

•$$

Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

K Dry Cleaners

3.0

(2 reviews)

I usually use a different dry cleaners but since this place is closer to where we live I thought…read moreI'd give them a try. I dropped off my 100% cotton dress Monday to get dry cleaned. It had quite a few spots on it. I was told it would be ready Wednesday which was perfect because that was when I needed it. I picked it up. Paid $14.61 total for it. I just got home and noticed every stain is still there. It doesn't even look like they attempted to get any of the stains out. Very disappointed and don't have time to take it back. I guess it's my fault for getting it done last minute. But it never crossed my mind that it would still be stained.

We've been using K Dry Cleaners for my husband's shirts, suits, and pants for over 8 years now. We…read morehave always received great, friendly service! Owners are very kind and professional. His clothing always comes back in perfect condition. Pricing is reasonable, and turn-around time is as quick as same-day, but typically 2 days. I highly recommend using them.

Swan Cleaners

2.0

(10 reviews)

•$$$$

Swan cleaners covers themselves by telling the customer they could not guarantee all spots would…read morecome out. I brought in a formal gown with a chiffon skirt with a wine spot on it. I picked it up two days later with the wine spot still there. They insisted on collecting full payment. All cleaning goes off premises. I would not trust them with anything valuable. Why pay for poor workmanship.

I have given this location several chances (and probably several more than it deserved), given that…read moreit is so convenient to my home. I will never be going back again. Today, I went to pick up a couple of ties that I had dropped off to be cleaned (I am notoriously awful with spilling stuff on ties, so those tend to be the things I get dry cleaned the most). First of all, this is the first time I have consciously noted the cost for one tie to be cleaned-- $7.19! This is at least two times as much as the local dry cleaner I used when I lived with my parents. That was the first straw today. Next, the one of the ties that I was picking still had a stain on it. I pointed this out to the employee, in the frail hope that she might offer to look at the stain again or give me a discount. Nope. She simply reminded me that they give a warning that they might not be able to get all the stains out of ties. No apology, no offer of a discount, no empathy whatsoever that one of my favorite ties was (according to them) permanently stained. That's not just bad dry cleaning service, that's terrible customer service. This is not the first time that I have had an issue, either. In the past, they have completely missed huge stains, ruined the inner stitching on several ties, and been completely rude to me with any issues that I have had. All of these issues were (grudgingly, on their part) addressed, but this time, they chose to just send me on my way with a still-stained tie. To me, this makes no sense. I paid them to do a job. Whether by their own laziness or lack of skill or toughness of the stain, they could not do the job. If it were me, and I was paid to do a job that I could not complete, I would at the very least be apologetic and probably offer a discount. This was not the case with Swan Cleaners. Rest assured, I will never be returning to this business. And I will be sure to spread the word about how awful they are.

Swan Cleaners

3.8

(11 reviews)

First time customer and will be back after Lisa provided amazing customer service…read more She took my drape measurements and gave me a pick up of next week. I appreciate her prompt service and smile!

Clothes always look great. They are prompt and very nice. They have even offered to help me take…read moremy clothes to the car. Wow!!

Swan Cleaners

3.3

(4 reviews)

They just lost a long time customer. I went here solely bc of location. But I always thought the…read moreprices were steep. I also share the concern of another review that the hours changed constantly. I could tolerate that but within the last month they ruined a suit and on multiple occasions the service was painfully slow. Every time I walk in, it takes 5-10 to drop off clothes. The last occasion I said I was in a hurry and Patty the cashier scoffed and blamed her equipment / tell management how they need to gov her a better register. Patty was the problem, not the equipment. Management needs to reassess who they employ.

I take my cleaning and repairs to Swan Cleaners on Henderson. I always get great service and…read morealways a friendly staff! if I need a fitting, I go to the Swan Cleaners on Dublin Road in Grandview.

Hilliard Coin Laundry

3.8

(9 reviews)

My go to laundromat, very clean, uses pay range and always has an open dryer or washerread more

You cant see it from the main road. Its small but mighty. Strong and heavy duty washers. Only two…read morewere out of order. Cost was pricey but I haven't been to a laundromat in years so I have no idea what the going cost is. It was clean, not too busy, change machine worked and the dry time was fast. I was impressed.

GM Tailoring & Alterations

5.0

(19 reviews)

Tried them out recently based on all of the great reviews. The owner is super nice and my coat was…read moreready when promised. Good experience here and happy to have found them.

Very responsive. We had to shorten the sleeves on a leather jacket with zippers on the sleeves…read more They did a great job.

Wishy Washy Laundromat

4.4

(8 reviews)

•$

Very clean, friendly and washers worked great! There's a change machine if you need change.read more

My washer went out at my home and i dreaded going to a Landry Mat. This place I have to give 5…read morestars. It was wonderful and affordable, so glad you are here to support our community. Thank you.

Needles & Pins

5.0

(5 reviews)

Vivian was the most accommodating and sweetest person to work with! I had a rush order to get my…read morelace wedding dress shortened, and she was able to finish it with an impressively quick turnaround. Her boutique is so quaint and welcoming, it immediately put me at ease. Vivian made me feel completely comfortable throughout the process and was so easy to work with. Even when I was running late to pick up my dress, she was incredibly understanding and flexible. When I wanted to give her a tip, she seemed so genuinely surprised, which just shows how much she values her customers. The alteration was perfect and the length was just right for my wedding. Highly recommend!

Such great customer service and attention to the little details. Would definitely revommend !read more

Hilliard Dry Cleaners - dryclean - Updated August 2026

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Bart's Cleaners

3.9

(25 reviews)

•$$$

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.

This is not the Bart's of old (Indianola Ave). No human being in sight. It is some kind of…read moreautomated drop off which I wouldn't trust.

Star Cleaners

3.7

(9 reviews)

•$

After 40 years of going to another dry cleaners, my friend said she liked Star. Decided to try with…read more2 winter coats. Greeted. Very friendly and welcoming. Reasonable prices with cash discount. Definitely a great first impression

Amazing service! Owner is great and has great service. All employees are good and nice. love going…read morehere!

Dry Cleaning World

4.5

(34 reviews)

•$$

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

Capri Cleaners

3.0

(40 reviews)

•$

10 out of 10 will come again...the stay is friendly and helpful, my Suit and Jacket was done on…read moretime for an event

Do not take your clothes here! They left Blue streaks stains on my clothes. They created new stains…read moreon my clothes and couldnt get it out. They ruined my dress shirt!!! This is the second time they have done this to my clothes

Ross Cleaners

3.2

(13 reviews)

They have these new self service kiosks. Though they are neat it completely strips the appeal of…read morethis cleaner and totally changes the vibe. The old school interaction of being able to go in, talk about your garments, hand them off is no more. The small business mom and pop feel has been stripped completely now with the Columbus Dry Cleaning & Laundry Services franchise updating to no contact and current tech. Drop off experience went ok after I figured it out. When I returned the return kiosk froze and I had to get someone in the back to help and manually process the payment. Then go back and wait for the automatic vending of my clothes. Just not a fan but better than not having a dry cleaning option. Pricing was $42.59 after tax for a Jacket and a Suit Jacket. Hoping future experiences will be more seamless and I am sure I'll adjust to change but will miss the personal Ross Cleaners feel.

Production was able to find the missing piece a few days later... Just grateful for that to say the…read moreleast. Happy things worked out in the end. Hoping everyone has a Happy New Year in 2026 :) Lo Siento Tia esta Bien gracias Thank you

Westerville Cleaners

3.9

(8 reviews)

•$$$

My interactions with the staff have been positive, and I appreciate their friendly spirit…read more Recently, they empathetically understood my situation and referred me to a laundromat instead of charging me for an expensive and unnecessary service. I also find the drive-through window very convenient.

An overall fantastic experience. Services delivered quickly with a smile. You can't ask for more!read more

Liberty Cleaners

4.6

(14 reviews)

Been a client of Liberty Cleaners for over five years and had previously only had one issue (lost…read moreshirt 2-3 yrs ago) which I ignored as 'things happen'. Liberty claimed they miscounted. However, this month, i dropped my shirts off weekly and went to pick up, when i noticed my new White Ralph Lauren Polo Dress Shirt had been severely damaged. Multiple huge stains across the front. I immediately called it out and asked them to fix their issue. Didnt hear from anyone, so visited. They were too busy (Personnel issues) to talk about it; but they asked for another week, which i gladly gave them -thinking they were really working resolution. Then I received a call that stated "They didnt cause the stain" and they were unable to get it out. I went to pick up the shirt and noticed the shirt was torn/damaged where the stain was. Now they said they cant fix it. I told them they needed to replace it. They would not. After a few more days, they offered $30 and had tossed my $80 shirt. I took the $30, glad to get anything toward a new shirt, and will not return. It was a terrible experience and now i can't trust them with my clothes. I would not trust them with your clothes.

I wasn't aware this dry cleaner was up the road from my house. I only discovered it since my…read moreregular cleaner was closed due to the pandemic. I love everything about this place - the drive-thru is fast and efficient, the employee was friendly and even gave me a little hand sanitizer on the way out. Nice touch! My clothes were cleaned well and the turnaround time was fast as well. I'll definitely be back. Note, the store is a little hard to see from the street, so just look for the gas station and enter there.

New Albany Cleaners

3.5

(30 reviews)

•$$

I'm a little frustrated. I dropped off three pants and 2 shirts on Thursday. The attendant that…read morehelped me originally said "Tuesday by 5pm." I asked if there was anyway to pick it up before Tuesday due to a presentation on Monday, and she said "Let me look." After a few seconds she said "I can have it ready by Saturday after 5pm, but it'll cost you 20% more." I said, "That's fine. So Saturday after 5pm?" To which she replied "Yes, Saturday after 5pm, and you'll receive an email with the details." I thanked her and left. Much to my surprise and frustration when I showed up at 4pm today, Saturday, you all were closed. You're not even open till "after 5pm" on Saturdays. I am very frustrated with this whole situation, and doubt I'll use your services again. I will see you Monday at 0800.

I've been using New Albany Cleaners for over 10 years and have never been dissatisfied. I could not…read morerecommend a better Dry Cleaning Solution. Thanks Ryan and Brian :)

LA Cleaners

4.6

(18 reviews)

•$$

I am a Santa Claus Portrayal Artist. One of our biggest fears is bringing our Santa Suit to a dry…read morecleaner. If it's not done correctly, the white fur will come out pink. I took 1 of my suites to this cleaners based on a recommendation as a test. upon arrival, I was assured that they will be able to clean my suit without the fur turning pink. About a week later, I returned to pick it up and it was absolutely perfect. In fact, it look like the day i bought it. Additionally, the price was very reasonable, it was half as much as I was quoted by another cleaners who didn't seem to exhibit the same confidence. I will now bring my other suit there as well. I intend to recommend this cleaners to all of my Santa friends in central Ohio. Thank you

LA cleaners is pretty great. They have a very reliable door service to pickup and drop-off you dry…read morecleaning items, makes it super convenient...additionally the price is good too. Dress shirts are roughly $2.50 or so, you cant beat that with a stick! I had them do some sensitive items (things that couldn't be ruined or lost) for our wedding, and they did amazing. They were able to provide expedited service, I cant remember if it was same day, or next day, but it was about 30% more for that...considering the level of comfort I had in them, well worth the extra $$$

Caskey Cleaning

3.2

(36 reviews)

•$$

Phenomenal service!!!!! So professional and on point. Quick turnaround time. I have complete…read moreconfidence in the work they do!

Overpriced! Sweaters shrink when dry cleaned. Prices go up frequently. Not worth the cost. Phone…read moredoesn't work either.

Hilliard Dry Cleaners

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Hilliard Dry Cleaners - dryclean - Updated August 2026

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