They are always friendly and quick to do anything I ask. I always go to Kone for all my cleaning…read moreneeds.

The hours need to match the website because they can really screw a pick up.read more

The most amazing service for a reasonable price. I've been going here for several years and this is…read morea fantastic local business!

Always very good and friendly service and perfect dry cleaning and alterations !!! we have been…read moreusing them for years!!

Getting suits clean for the next Masonic year. Really great staff and service! From now on, I'm…read morehaving my stuff cleaned here.

Always do a nice job cleaning but over the top expensive. For one pair of pants $11.79…read more Very fast service and pleasant, helpful staff.

Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

I usually use a different dry cleaners but since this place is closer to where we live I thought…read moreI'd give them a try. I dropped off my 100% cotton dress Monday to get dry cleaned. It had quite a few spots on it. I was told it would be ready Wednesday which was perfect because that was when I needed it. I picked it up. Paid $14.61 total for it. I just got home and noticed every stain is still there. It doesn't even look like they attempted to get any of the stains out. Very disappointed and don't have time to take it back. I guess it's my fault for getting it done last minute. But it never crossed my mind that it would still be stained.

We've been using K Dry Cleaners for my husband's shirts, suits, and pants for over 8 years now. We…read morehave always received great, friendly service! Owners are very kind and professional. His clothing always comes back in perfect condition. Pricing is reasonable, and turn-around time is as quick as same-day, but typically 2 days. I highly recommend using them.

Swan cleaners covers themselves by telling the customer they could not guarantee all spots would…read morecome out. I brought in a formal gown with a chiffon skirt with a wine spot on it. I picked it up two days later with the wine spot still there. They insisted on collecting full payment. All cleaning goes off premises. I would not trust them with anything valuable. Why pay for poor workmanship.

I have given this location several chances (and probably several more than it deserved), given that…read moreit is so convenient to my home. I will never be going back again. Today, I went to pick up a couple of ties that I had dropped off to be cleaned (I am notoriously awful with spilling stuff on ties, so those tend to be the things I get dry cleaned the most). First of all, this is the first time I have consciously noted the cost for one tie to be cleaned-- $7.19! This is at least two times as much as the local dry cleaner I used when I lived with my parents. That was the first straw today. Next, the one of the ties that I was picking still had a stain on it. I pointed this out to the employee, in the frail hope that she might offer to look at the stain again or give me a discount. Nope. She simply reminded me that they give a warning that they might not be able to get all the stains out of ties. No apology, no offer of a discount, no empathy whatsoever that one of my favorite ties was (according to them) permanently stained. That's not just bad dry cleaning service, that's terrible customer service. This is not the first time that I have had an issue, either. In the past, they have completely missed huge stains, ruined the inner stitching on several ties, and been completely rude to me with any issues that I have had. All of these issues were (grudgingly, on their part) addressed, but this time, they chose to just send me on my way with a still-stained tie. To me, this makes no sense. I paid them to do a job. Whether by their own laziness or lack of skill or toughness of the stain, they could not do the job. If it were me, and I was paid to do a job that I could not complete, I would at the very least be apologetic and probably offer a discount. This was not the case with Swan Cleaners. Rest assured, I will never be returning to this business. And I will be sure to spread the word about how awful they are.

I have only been to Swan Cleaners once myself, but have been in a couple times while my friend…read moredrops his weekly bag of shirts and suits off. The lady who works there is SO,SO, nice! I brought in my boyfriends brand new white polo with weird looking stains all over it.. that's $80 bucks down the drain :( I told her I washed it have no idea what happened. At some point between when I put it in my washer and took it out, the shirt was destroyed. She asked me a bunch of questions to try to diagnose the poor polo's problems. Her diagnosis - Liquid Fabric Softener! Anyone who uses liquid fabric softener or the little pods you throw in - BE CAREFUL - she sees a lot of stains from this and they don't come out! The turn around time was really fast on the shirt, it was finished same day even though she estimated 2. The stain is almost gone... barely visible but she told me that it's not going to come out all the way. This place is super close to my work, easy to get in and out of and friendly. I will definitely be back!

First time customer and will be back after Lisa provided amazing customer service…read more She took my drape measurements and gave me a pick up of next week. I appreciate her prompt service and smile!

They just lost a long time customer. I went here solely bc of location. But I always thought the…read moreprices were steep. I also share the concern of another review that the hours changed constantly. I could tolerate that but within the last month they ruined a suit and on multiple occasions the service was painfully slow. Every time I walk in, it takes 5-10 to drop off clothes. The last occasion I said I was in a hurry and Patty the cashier scoffed and blamed her equipment / tell management how they need to gov her a better register. Patty was the problem, not the equipment. Management needs to reassess who they employ.

I take my cleaning and repairs to Swan Cleaners on Henderson. I always get great service and…read morealways a friendly staff! if I need a fitting, I go to the Swan Cleaners on Dublin Road in Grandview.

So far so good. Our laundry room is getting renovated, so i had to find a place to get our laundry…read moredone. As i sit here listening to rock and roll baby by yelawolf, this place is nice, clean, and everything you need is here. A row of front loads, your typical speed queens and a back wall of dryers. As an extrovert, i miss this, but will be happy when the laundry room is done. As Stefan would say on SNL "this place has everything;There is a dollar changer, a vending machine, toilette and sink, a place to fold clothes, security cameras, typical dirtiness of a laundromat and quirky laundromat users. " . Seriously though, this is a nice laundromat.

Don't bother with this place. Whoever runs Hilliard Laundry just stopped caring about it. I like to…read moresupport independent businesses over chains, but three different dryers took my money and didn't work. The machine wouldn't return the coins I put in. Two others actually ran, but had no heat so everything was still wet and cold, despite selecting the hot cycle. This has been an ongoing problem as it's happened to other customers. Having no one there to stop people or reimburse is as frustrating as waiting forty minutes for machines that did nothing. I put tape over the coin slots so this wouldn't happen to anyone else. That's more than anyone who works there did. Keep my six bucks as you'll need it when people go somewhere else. You get out of your business what you put in.