They are always friendly and quick to do anything I ask. I always go to Kone for all my cleaning…read moreneeds.

The hours need to match the website because they can really screw a pick up.read more

Since the demise of my long-time go-to Dale Cleaners on NW Blvd., this place has picked up the…read moreslack. Dated facility and small parking lot in an older storefront complex, this place does good work. Friendly staff, and decent turnaround times make this a good choice. Also, it's a pay on pick up as opposed to pay up front. Have not had that in a long time. Coupons are not as plentiful as Swan or Dale, but the pricing is competitive.

I recently tried out this dry cleaner because my office moved nearby, and I had a disappointing…read moreexperience. I was overcharged on an order that I explicitly asked the attendant to process as laundry, not dry cleaning. These were just Kohl's shirts, nothing high-end. When I picked up my order and tried to explain the situation, I was met with attitude. There are much better dry cleaners in town, and I will continue going to the one on Bethel that has provided great service for years, even though it is no longer convenient to my office. Also, I am not an American, but at least I speak English. The attendant here did not. Also, when the attendant tried to contact the owner for his support on my issue, the owner said he was too busy to help. Incompetency at its finest. Over just $30, they lost my service for good. I've been to better dry cleaners in the last month in El Salvador and also in Guatemala. Ludicrous at best. Still no resolution. I want a full refund.

Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

This is not the Bart's of old (Indianola Ave). No human being in sight. It is some kind of…read moreautomated drop off which I wouldn't trust.

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.

Excellent dry cleaners. I am professional and they always have me looking my best. The staff is…read moregreat and very courteous. Atty Bill

I was headed out of town and missed a dry cleaner drop off day (due to the 4th of July holiday). I…read morewanted to take the items with me they had cleaned on vacation. I called and the owner personally dropped off my items to ensure I had them before I left for vacation. That kind of customer service is unheard of. Thank you so much for your help and service.

used them for years and in the same order had two shirts tear that were NOT TORN when I gave them…read morefor pickup. Accepted zero responsibility. They're reliable for pick up and drop off but wow, after like 4 years of 2x weekly pickups, terrible reaction for a long term customer.

Short notice call, was upfront with an expectation and time limit. May be slightly more expensive…read morethan other dry cleaners but we are talking a couple of bucks. Service was good, not the friendliest but you're there for a service and that is exactly what is delivered in a timely manner. Will go back for sure.

Cleans very well pricy but worth it and would use this business again without hesitation.read more

Efficient, and timely. Hand tied Persian rug was purchased at an estate sale. They cleaned and…read moredeodorized it in five days. Very satisfied.

Great & friendly customer service. Very prompt on their time and with good quality on the dry…read morecleaning service. Gracias. Thank you!

A mixed experience over the years. Items have been cleaned/pressed as expected, but I wouldn't take…read moreany "intricate" items to Rockwood. A few years ago, I took a wool sweater here that had rivets along the neckline. Upon picking up the item, I contacted Rockwood to let them know that many of the rivets were missing. They found the rivets in their machine, requested I bring the item back & they'd repair it. All worked out well, other than I had to drive back and forth from Dublin. The least they could've done was refund the dry-cleaning expense for this garment due to the inconvenience. I gave them another shot this past fall with 2 wool blankets from Pendleton. Unfortunately, the leather Pendleton patch on one of the blankets was completely damaged after taking it to Rockwood. When I notified them, I was told that it was likely a Pendleton quality issue as they clean many wool blankets from that brand & have never had an issue. I was also told that the cleaner responsible for this particular blanket would have brought the damage to management's attention. Ultimately, I was told to reach out to Pendleton and see if they could send me a replacement patch (which the company does not do, understandably so.) Long story, short - I was disappointed by the lack of accountability from this business. Mistakes happen, but I've learned my lesson here. I've since found an alternate dry cleaner to use.

Good quality, and decent price. I will be back soon with some jeans to hem. Tried a lot of…read moretailors, this will be my go to now.

Very responsive. We had to shorten the sleeves on a leather jacket with zippers on the sleeves…read more They did a great job.