Always very good and friendly service and perfect dry cleaning and alterations !!! we have been…read moreusing them for years!!

I have always been happy with the alteration work done here. I had some tablecloths ironed, and a…read morefew things hemmed and she has always done a great job! Highly recommend. Friendly and reasonably priced also, what more could you ask for?!

We have been using Hilliard dry cleaners for a few months now, and we are very happy with the…read morepricing and quality of our dry cleaning.

Clothes always look great when returned. I received a text when they are ready, usually in 2 to 3…read moredays. The clerks are very friendly and helpful.

First time customer and will be back after Lisa provided amazing customer service…read more She took my drape measurements and gave me a pick up of next week. I appreciate her prompt service and smile!

Clothes always look great. They are prompt and very nice. They have even offered to help me take…read moremy clothes to the car. Wow!!

They are always friendly and quick to do anything I ask. I always go to Kone for all my cleaning…read moreneeds.

The hours need to match the website because they can really screw a pick up.read more

I had two trench coats (with liners) and a silk blouse cleaned. I felt they were overpriced…read morecompared to other dry cleaners for similar service it was about $104 in total. It took about a week time for pickup. I was not pleased to find that it looked like they had just been pressed instead of cleaned (after I got home). I did love the personal touch of the text messages thanking me for my business. They let me bring the items back to be cleaned and didn't charge.

This is not the Bart's of old (Indianola Ave). No human being in sight. It is some kind of…read moreautomated drop off which I wouldn't trust.

This is my first time experiencing dry cleaning for a garment and not only has it been a nightmare,…read morebut I feel like it's extremely unprofessional on their end and frustrating for me. I dropped off a jumpsuit on 10/2/2023 for a wedding I was going to on 10/7/2023. The ticket gave me a completed promise time of 10/6/2023 at 5pm. I go back to pick up my garment on 10/6/2023 and was told it's still being worked on and won't be finished until 10/9/2023, which is after the wedding. I was told by the front that it was still being cleaned at the corporate location and I could go there to pick it up since they would expedite it. 20 minutes later, I get a call saying they wouldn't have it ready. Fast forward to 10/9/2023, I called to store to see if it was completed. I was told it wasn't and that "they don't know" when it'll be done.. then they admit that the garment is lost. The front desk person gave no type of apology and just wanted to defend vs. listen to the issue of being given 2 different promise times that haven't been accurate. At this point, I requested to speak with management and voiced my concerns. I was told this would be investigated for them to find my garment and that they would reimburse me if they can't find it. I get a call for follow up from them saying that they're still watching the tapes. A week after that, I reach out since I haven't heard anything. I spoke with management again, who said they'll send a check to reimburse my garment since they still cannot locate where it went. I gave them my information to complete this process and was told I should receive my refund in another week. It's been two weeks and I still haven't received anything. I've called to management twice last week and was only able to leave a voicemail, still haven't received any type of follow up. I called and spoke with someone over the weekend, who said they'll refer my message to management so we'll see if it happens..

I dropped off two short (waist-length) coats and two pairs of jeans for dry cleaning here. I was…read moreshocked when I picked them up: $97. The cleaning quality was good, though they put deep creases in one pair of jeans as one would do for dress trousers...I'm not a teen, but not 90, either, and now I have to iron those out. But almost $100 is simply too far out of market value--I paid less living in NYC and San Francisco--and in Columbus, OH it's simply absurd. It's close and convenient but just too pricey. I do like to eat.