The service here is always excellent. Staff is friendly and helpful. The orders are almost always perfect. I only got one order once that was not correct and they fixed it perfectly. read more

Starbucks - Busy drive thru at this Starbucks. - Coffee & Tea Near Me - Williamsville, New York

Cute and quiet location. Not too much seating but enough if you want to work. Has a lot of options of where to sit inside. Great service--quick and efficient. Baristas are friendly and helpful. When they are out of items, they are great at coming up with alternatives. read more

Starbucks - Inside - Coffee & Tea Near Me - Williamsville, New York

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As time goes on I question why I still come here A lot of my disappointments with this location may or may not be the baristas fault. However, today I AM LIVID. I ordered a caramel macchiato with a couple customizations (extra hot, ristretto and blonde espresso). As I take my very first sip of my drink---it's mostly watered all the way down and not a caramel taste at all. I have an extra hot watered down milk! I've patronized Starbucks long enough to know that the drinks can vary based on the skill set of the barista BUT THIS IS BEYOND TERRIBLE! If I could make it back before work, I'd take this mess back. I can say that some of the staff do take pride in making quality beverages BUT whoever made this needs more training. read more

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Was able to work in peace for about 4 hours, everyone was very nice. Excellent place to concentrate with good service. A+

Horribly disappointed in the snotty service. Sorry I was forced and left a tip. Never again.

The baristas there are nice. The store is clean too. The drinks are usually right, or they're willing to fix it for you.

Good Lord I have no idea what's going on at this location today. 30 minutes, no exaggeration, to get through the drive-through. And it's one of those that is one lane so once you're in it you can't change your mind and get out of it. When I got to the window there was no apology for the wait. They acted like everything was normal. I understand that sometimes things happen that cause a back up. I have no idea what happened today but they could've at least had an apology for the enormous and unreasonable amount of time that it took to get through the drive-through. Train your people better, Starbucks. read more

Starbucks - Coffee & Tea Near Me - Williamsville, New York

It took me 3 days to get a drink from this location, but when I finally did, it was worth it. Since Thursday's happy hour, I wanted to get Starbucks. Finally Sunday at 5:45pm, due to being persistent, I got my Starbucks. There was only one car ahead of me, as opposed to Thursday, Friday and Saturday when I tried to stop and there were cars in the drive thru to Main Street. I got the Star Drink and a pup cup for Cooper, who was with me. The Star Drink was fantastic. I love kiwi and coconut milk, so this was the perfect treat. read more

Starbucks - Star drink - Coffee & Tea Near Me - Williamsville, New York

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You guys, I have found my new favorite Starbucks location and it's in Buffalo!! I mean seriously. This place has it all. Plenty of seating, a private meeting area where they do regular community activities, motivational post-its for you to take or make, a community board with all their scheduled events and events in the area, and several charity collection spots!! On top of the amazing space and offerings, the staff is crazy friendly! After just a day or two of coming in, they recognized me, welcomed me back and chatted with us like we were life-long friends. It was so warm and inviting. Exactly what you want in a regular coffee cafe. Overall: A++ My new favorite Starbucks location, with everything to offer and amazing staff! read more

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Back and better than ever! This Starbucks moved from down the street (next to Squeeze & Alex and Ani) into the plaza that was once Subway and Dunkin Donuts. Both businesses are no more and in their place is a shiny new Starbucks! The staff here has always been my favorite of any Starbucks in the area, and the new space is absolutely gorgeous. I've easily been here three times since its opening this week, and will definitely be earning my Yelp Dukedom here in no time. Since this building had a drive-thru before its reconstruction, it was able to bypass the 'no new drive-thru' restrictions that the Village of Williamsville recently established, so we've got a brand-spanking new drive thru Starbucks in the area, right by a thruway entrance/exit which is an absolute game-changer. For your furry friends in the car, they also have dog treats at the window, and can offer puppuccinos now! The space here is triple what the old location had, with a ton of small seats and even a few long tables, plus a private meeting room! Tons of counter space as well, plenty of room to fit multiple people and multiple workers. Starbucks is Starbucks, so you'll typically find the drinks here consistent with what you might find at any other location. This team is definitely among the better pourers here in Buffalo, so if you definitely want a consistent beverage then I would make this place a stop if you're looking for coffee or tea in the area. read more

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The lines was extremely long due to the covid pandemic. So the only options at this time is drive thru. Still though, the line moved along fluently. I ordered the caramel frappuccino with almond milk. I was very satisfied with the drink, many times at other locations. I get a watered down drink, but at this location everything was done right. read more

Starbucks - Coffee & Tea Near Me - Williamsville, New York

Starbucks will always have a special place in my heart. I was a barista for over five years after high school. Starbucks is an excellent company with great benefits and awesome products. I love the taste of Starbucks coffee and like to try new products when they launch. I love the drive thru at this location. It's close to my house and sometimes I'll treat myself on my way to work. This location has friendly staff and fast service. I also like the digital menu. Recently Starbucks has remodeled many of their stores including this one. Inside it's a modern atmosphere. It's a clean look, but it has lost that homey/welcoming feeling. I do appreciate the size of this location and the multiple areas where you can sit. The North French and Transit location definitely feels cramped in comparison and it's mostly high tables, which I'm not a fan of. This location also has a bigger area toward the back that you can reserve for meetings, which I thought was cool, and I'm going to mention it to my book club as a possible meet up spot. I've been inside this store twice recently and there hasn't been toilet paper in the restroom dispensers... it's off to the side. I also do not like the Dyson hand dryer. It blows cold air(my hands are already freezing)and it is not very powerful, but I know it's about being more energy efficient. I've also been very cold sitting inside, so cold,that I've left sooner than I normally would. I usually love to hangout at Starbucks to read for my book club or catch up with friends, but lately it hasn't been comfortable. I of course will probably be back... I've just had a different experience lately than what I'm used to. read more

Starbucks - My book and a Pike's Place coffee - Coffee & Tea Near Me - Williamsville, New York

Thank you for doing your part to share a little liquid comfort with essential personnel. When I got to the window and saw your associate's heartfelt enthusiasm, kind words and wide smile, I choked up pulling away. What a genuinely awesome guy & an amazing company. I've moved farther away from Tim's with their escalating prices and quality control issues (imo) with a consistent cup of coffee. While I haven't figured put my warm cup yet, I definitely have my iced coffees of choice at Starbucks signed, sealed and delivered. With client care that rivals CF-A and SWA consistent service kindness, this location knows how to be kind, accurate and consistent. Win win win in my book. I've been back twice since they've reopened under Covid-19 guidelines ... the first time the window teammember said how happy she was to see people driving through and how happy it made her to be serving. Tonight, such a great experience again. Not a hard sell at all when you know how to treat people. #Bravo Thank you! #Buffaloyal #nursesdontforgetkindness read more

Starbucks - This location is now open! Thank you! Be safe! - Coffee & Tea Near Me - Williamsville, New York

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This newly renovated Starbucks is great! It's so clean, well organized, and work-friendly. There are actually a lot of people with laptops working at this location; a lot of outlets! They have a mix of tall tables, regular tables, and a long standing table (which I'm a huge fan of!). The restrooms are super clean as well and very well maintained. The only tricky part about this place is that the parking lot is fused with the drive-thru traffic and since the parking lot is a bit narrow, it's not the best when there's a lot of traffic. Other than that, great Starbucks! read more

Starbucks - This Starbucks is quite bright! :D - Coffee & Tea Near Me - Williamsville, New York

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A new Starbucks location opened up right next to the hotel I work at on Main St and of course I had to check it out! This one comes with a drive thru that will definitely come in handy on those rushed mornings but I decided to go inside and order to take a look. The customer service felt a little rushed and not too personable, but that was to be expected since they just opened last week and are probably still learning the menu and the process. My order was correct , two Frappachinos (one with an extra shot of espresso) and a grande coffee, black. The order took about 10 minutes to put together, a bit long since it wasn't too crowded but that could improve with time. Overall, I was happy with the experience and I'm sure Starbucks will get some of my paycheck every week with this new location because coffee = Happiness read more

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I came here a couple days ago to get an iced caramel macchiato for a friend. I was in the area and wanted to life her spirits. I ordered a venti for her. There's not a Starbucks on my way to either of my jobs and they're pricy so I usually don't go out of my way to go there but I remembered there way one near my friend's work so I had to stop. Starbucks has the best coffee. It's the best because I can drink it black without having to add cream or sugar. I like their dark roast and their regular roast. It was a hot day on Wednesday and I couldn't remember what cold drinks I liked from Starbucks. I ordered a Venti Mocha Cookie Crumble Frappuccino. It didn't disappoint and was quite tasty!!! To be healthier, I wanted the reduced-fat turkey bacon, cheddar & Cage-free Egg White sandwich. They were all out of it. (It was a sign from the universe to not be healthy!!!) I ordered what I originally wanted from their drive-thru menu which was the sausage and cheddar sandwich. It didn't disappoint and was so delicious. The service was prompt and efficient. The drive-thru employee was friendly and awesome. I can't wait to return, when I'm in the area again. read more

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Nice location with friendly staff, relaxed atmosphere, and comfortable seating. Stopped in on the weekend to order 2 drinks and they were made very quickly. Only criticism was couldn't find a garbage or recycling bin, maybe they want everything back at the counter? Parking- street and lot behind Starbucks. read more

The toasted White Chocolate Mocha is amazing. Also the banana nut bread is delicious. The best. read more

Starbucks - Banana Bread with Toasted white chocolate mocha. - Coffee & Tea Near Me - Williamsville, New York

I like this location because it has a fair amount of seating. The parking lot can get a bit nutty. The staff was friendly, despite being busy. It is conveniently located close to the 290. read more

Long wait time -was not told at the time of purchase that the wait for an iced latte would be over 30 minutes. "You have to order 2 hours before" read more

After the the renovation and relocation of this Starbucks, I feel it's gotten better service and become more spacious. I love coming here to pick up a drink and sometimes sit and work on my school work. Great ambience and service, my order is always timely read more

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Quick drive thru. Drink came out tasting great even with an add shot of espresso. Sandwich was toasty and warm. I'd recommend those driving in the drive-thru be cautious of the poles because they are close. read more

We've been to this Starbucks location several times. Pre-pandemic, we've enjoyed our beverages inside. Not really a cozy space, but there is seating away from the congestion of the line, which is not always the case at Starbucks, so that is good here. But for the last year or so, it's been strictly drive-thru for our fam'. The drive-thru crew here is always very kind and helpful. The drinks are prepared per any customizations we may have with top-quality care. We have a vegan in the family, and any barista who takes our order here always has great suggestions for making a drink vegan that she wants to try. So no qualms with the crew here at all, fab' all around! My qualm with this location is it does not offer curbside pick-up, like some other Starbucks we frequent. So we have to get in the drive-thru line to pick up our app order. The line is regularly long, sometimes tricky to maneuver since there are two ways to get into the line, but it does move along most of the time. Even so, it just seems unnecessary to have app order pick-ups clogging up the drive-thru line when the parking lot next to the building is often empty. It would be great if this Starbucks could turn those spot into curbside pick-up spots, to accommodate patrons who don't want to come inside for pick-ups and who also don't want to bog down the drive-thru line. Do that, Starbucks, and I'll bump up this review to a five! :-D read more

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I love Starbucks but the new location for Main Street makes me sad for a couple reasons. 1.) there's no comfy couches or chairs. I miss those so much. 2.) I miss the fire place. It was nice to sit by it in the winter. 3.) I absolutely HATE the parking. There's no parking. It's always a full lot. BUT I must say that i do like that they have a drive thru now. I also like that they have a small conference room. * I talked to a manager on why they moved and it was because a pipe burst and it smelled bad. The owner also wanted to have a drive thru. * read more

The food here isn't great, so they definitely don't have any Starcooks. I like this one a bit better than the one on Sheridan because it's a little more homey, homie. Unfortunately it loses a star from the 3 stars I was going to give it, because the tall guy with a ginger beard (I think!?!) was less than friendly with me and I didn't appreciate it. But in general they are usually nice here. However it's an overpriced chain so I'm never going to give it an astronomical rating... By the way I always order the Refresh Tea, which is Peppermint and delicious. Don't get the large though, it ends up being too watery. read more

Look, I don't usually review chains because I just don't think it's necessary. But since I don't see a way to give feedback through the app, here we are. I'm here visiting friends and stopped in on my way out of town on a Friday afternoon. The place was huge - I can see it must be a great spot to study or hang out - but it was almost totally empty. I needed a pit stop but the bathroom was completely devoid of all paper products - no toilet paper, not even any seat covers, making it seem like it's probably been a hot minute since anyone checked it. I went to tell someone, but of the approximately 17 workers behind the counter, not a single one greeted me, offered to help, asked if I needed anything, etc. By the time anyone acknowledged my presence they were handing me my drink so I mentioned the bathroom issue and left. I've spent my career teaching middle and high school students. I love them. But if you don't train them in service and expect it of them, this is what you get. read more

Update of my previous review: They recently updated their Starbucks app so that you can now place your order ahead of time and just go in and pick it up at the barista bar. This is legitimately the greatest thing that has ever happened to me. That's not true. But I feel very strongly about it, so work with me here. I feel like a celebrity when I walk in, skip the line, and they say "Jamie?!" Yes, hi! It's me, your local Starbucks celeb! Being a gold member is rewarding enough on its own, but this feature...seriously such a smart thing to do. Especially if I know I'm not going to have time to wait in a line, or if I'm coming in hungover and don't want to have to see or speak to any human beings. I say human beings because I always have time to speak to dogs or cats or any pets. Anyway, thanks Starbs. Keep bein' the best. X's and O's! J read more

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If I could give no stars-- I would!! I have been to Starbucks more times than I can count! This location has been a continuous letdown-yes I have received my beverages and have been perfect from here but I must say it's much often a mistake to stop there on my part and not just drive a little further to the Sheridan Bailey location-- faster and cleaner and ohhhh they get the order correct each time! Thank you Sheridan drive store for staying open during quarantine and continuing to have excellent service!!! read more

I really like this Starbucks location. Last time I was in, they overcharged me accidentally, then they forgot about my drink. It was the makings of a terrible experience. The staff realized their errors, made my drink as fast as possible and even gave me a gift card as an apology. It was really great customer service. In general, when I go to Starbucks, this is the one I choose. read more

I like this starbucks. Most of the time they're accurate and when it's busy they bust out drinks like crazy. They are fast and accurate which is important to me. Every time I get a drink they make it perfectly and the employees are friendly. The only thing I don't like about this place is sometimes during the week there are a lot of old people and it takes them forever to leave. They take up all the tables. read more

Yes, it is a Starbucks, but this location has more of a neighborhood vibe than most. The staff is extremely helpful and kind, and I have spent many a nights and mornings here studying. During bathroom breaks, and running to my car for this or that, the staff has gladly watched my laptop and books. As well, when looking for a suggestion to try something new, they are always knowledgable and have good suggestions. This is not a drive thru location, and the parking can get a bit hairy. As well, as all Starbucks, this place can get quite busy, but the staff handles your order and the somewhat organized chaos with ease. Overall, this is a fine Starbucks location, and it deserves 4 stars due to the staff. Warning: There is an older lady that frequents this Starbucks and likes to get into conversations with absolutely everyone. Unless you have an hour or two to spend listening, not discussing, avoid her at all costs. read more

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One of my favorite Starbucks locations in Buffalo! A nice, cozy, small town vibe in the village. My dad and I came here for our monthly reading date and I love the leather chairs they have here. Standard Starbucks drinks, interesting fellow patrons. A standby! read more

The staff at this location is extremely friendly and provides the Starbucks experience you expect. The seating area is also comfortably laid out allowing you to relax or get some work done. read more

i was just here with my friend and this is our favorite starbucks location because of gerard. he's very kind and personable, and always gets my orders right. give this man a raise he deserves it if u see this gerard ur the best read more

Starbucks - they slayed these drinks - Coffee & Tea Near Me - Williamsville, New York

New location but rest assured, the same warm, friendly and familiar baristas are still here! My favorite espresso-crafting crew is still smiling ear to ear while working very efficiently at this now shiny, airy and may I say cavernous new abode. I love that they always recognize me when I'm in the store. That's why it is my local coffee house! For fans of the mid-century decor, you'll find yourself at home here. Cheers guys! read more

This location is pretty much the same as any other suburban Starbucks that I've visited. Service is good and fast, the interior is cozy (albeit generic). There's a lot of seating inside and a fireplace, too. This location also has a small patio outside, which is where we like to sit when we walk to this location in the summer. My complaint is probably more customer-caused than employee, but the patio is always dirty. There always seem to be empty drink containers on the tables, even though there are multiple trash cans nearby. Seriously, people, put your trash in the garbage can. Were you raised by wolves? I'm sick of throwing your $15 venti caramel mocha double espresso whipped cream laden plastic cups of privilege away every time I want to sit down. That being said, it would be nice if the patio was cleaner when I came here to write and get my caffeine fix. It might make me more likely to stick around longer. read more

I came in the morning of 09/21 and Makenna took care of me. She was rude and full of attitude, totally offensive. Shameful because I come in every morning. Recommend that a manager re-train this employee and reset her priorities. read more

I have been to this location maybe once before in the past, its pretty big inside but parking seems to be limited. Came in this morning at 7:40, expected there to be a lot of people but it was fairly dead to be honest. I decided to try the new smoked butterscotch latte, its pretty good but comparable to a caramel one. I got my coffee quickly, was able to get out of my street parking spot fast as well and made it to work just in time! I may consider coming here in the morning more often now since it seems to be a bit faster than other coffee places in the area. read more

My word!!!!!!!!!!!!!!!!!!!!! Place is opened, then closed or says on drive up window opening time Place this sign or any major fluctuations on drive up or BIG on windows Very inconsistent... almost -the worse one in the chain BLM can be shirts can be put away - time for peace not bad memories and almost too political for me Worry about a constant store Will no longer waste my time and this was echoed by the college gals that told me do not enter as they drove all the way around I wish I could have a job like this - keep it up and u will close people in this area sort demand basic communication and expects more If u asked me this over a year ago, I'd say no please do not use COVID as an excuse - TIms and others are nailing it just fine COVID is a norm - no longer want to hear about it - restaurants are opening and making a home-run w/ NYS laws &rules - it is called $$$$$ I guess you don't want mine or others from village as this was even said at local spa - conversation not by me but certainly could hear read more

Fast service. Clean inside. Not a big selection on Frappuccinos at this location. Only 3 kinds on the board. Other places have at least 5.