Stopped in to try their new pumpkin cold brew and had a great experience. The barista explained the drink to me because I was concerned it might be a little on the bitter side but he reassured me that it was sweet but not sickeningly sweet. He was right, it's wonderful. I sat for 20 minutes or so and enjoyed my drink and when I got up to leave as I was walking out the door he called out, "have a great day, Ivy." Now that's great Customer Service read more

Starbucks - Pumpkin cold brew - Coffee & Tea Near Me - Buffalo, New York

if i could give zero stars i would. Kae at 235 Delaware ave in buffalo NY was very rude and disrespectful. I asked for a cup of iced water and she screamed at me. "you need to make a purchase" i told her i have never heard that but okay i have a mobile order can i get the iced water she was very nasty and stated that doesn't count you need to make an in-store purchase but whatever how was i supposed to know you had a mobile order i said you never asked but she continued with her nasty attitude i will never spend my money there ever again she needs to be retrained she is a manager and should never talk to any customer like that Starbucks almost lost a customer for life lucky for them my kids love starbucks but i will never spend my money at that location again read more

Just being a star bucks is amazing enough, the friendliest staff always polite especially at my favorite location in Blasdell New York in the Home Depot plaza , it has the best employees read more

Ordered a venti Java chip Frappuccino with no whipped cream and added an affrogotto shot within a trenti cup. The associate was super friendly, nice and accommodating. She was highly knowledgeable and professional. The ambiance was laid back and fully relaxing read more

Starbucks - Entrance - Coffee & Tea Near Me - Buffalo, New York

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Super friendly staff. Drinks are made quickly, however breakfast sandwiches take forever. read more

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Always a great place to grab a drink, but can be very busy at times. The service is hit and miss with how fast it is depending on the day. The restaurant is always clean. They do have food options, but I don't usually get anything other than drinks. read more

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Quick, easy, drinks came out right. Parking is difficult because it's inside of a Residence Inn.

Avoid the Starbucks!!! They have a miserable nasty, disability hating 'Manager' Kirsten. She came up at me, snarling telling me I wasn't allowed to have my service dog in their establishment which I was holding. I have never been confronted with such aggression and nastiness, especially during the holidays! Further, this location is tiny, crowded, loud, and a mess. They were all out of sleeves,napkins and other items that are normally stocked and maintained at other Starbucks I've been to. This place is a joke and ruins the Starbucks name I've never had such a bad experience, and will not be back and will be reporting them to Starbucks corporate !! This woman had such an attitude that when I asked for her name, she even went on to confront some other man that she seem to have known there and have him get in my face and started calling me names, and telling me I should leave when my drink that I had ordered Mobely 20 minutes prior still wasn't even ready. Her and him both swore at me and called me a C blank NT. That is one of the most vile words and profanities you can use against a woman, especially someone with a disability. It was embarrassing to have them confront me in front of the entire store simply because I had my animal with me that I have a right to have with me, and I explained to her when she confronted me that it was a service animal. Do yourself a favor and do not support the store. read more

Starbucks - Miserable, racist and disability hating 'Manager' of Starbucks, who identified herself as Kirsten - Coffee & Tea Near Me - Buffalo, New York

Great drinks but kinda pricey! Staff is usually nice! They are kinda slow here and prepare to wait a little bit! read more

Starbucks - Grande Strawberry Acai Refresher - Coffee & Tea Near Me - Buffalo, New York

I just came here to get coffee for a coworker and I. I've been here 1-3/week, since I started working downtown in early August of 2022. The food and drinks are great. The service is usually fast and fantastic. The staff are always kind. Sometimes they have free samples of things and sometimes they put cute and uplifting stickers on the cups, which makes me joyful. Definitely check out this location if you want a great drink made well with love. read more

Starbucks - a coffee cup with a lid that says, you can't buy happiness but pretty this is less - Coffee & Tea Near Me - Buffalo, New York

I always receive my beverages super quick & they always perfect my order, the baristas are very friendly & the cafe is very clean and quiet.

Honestly I stop here a lot. My biggest compliment because it's just a Starbucks so I can't say the drinks are different but they have outstanding staff. I've noticed multiple time the staff remembering names and orders always pretty peppy and ready to pump out orders. One time in particular I was having a rather stressful day and the staff noticed, the young woman serving the coffee just said it was on the house. Totally made my day! read more

Wait time was terrible. I understand there are mobile orders that need to be taken care of but pay a little more attention to the walk in customers. Was on a lunch break and waited about 15 minutes to get my drinks while watching the baristas prepare multiple orders before mine. When I received my drinks they were both made wrong. For the always ridiculous prices and the long wait you should definitely pay closer attention to the way someone wants their drink made. The gentleman who was training was very nice! read more

Starbucks - Wrong. - Coffee & Tea Near Me - Buffalo, New York

Nothing beats Starbucks. It has been my go-to choice for a few years now and it still tastes exactly the same as it did on my first try!

Stopped at this Starbucks to get on with our day here last month. I always start of with my Tall regular coffee with sugar and cream. Along with a nice cream cheese onion bagel if they have them. My girl kind of got the same thing. Nice Baristas and friendly staff that work hard here to keep customers happy. I like some of the music they were playing here lol. Just pretty mellow, but it can get packed in here at certain times of day being that we were in the Downtown area of Buffalo. Reminds me of the days I was working in Downtown Los Angeles during Starbucks drinks. Anyways nice place, I'd love to come visit again, read more

Like so many other Starbuck places I have been to, I get the same great service. This is saying alot for this location, because this store is always slammed with customers. Not once have I ever had to wait, an uncomfortable amount of time for my order. With all the customers and their quirky demands, the employees are always friendly. There is a sitting area to dine at, or you can just use the area to enjoy their free WiFi. read more

Can be busy, but the coffee has been reliable. If you're staying at the hotel there they offer and additional 10% off your order. Parking is convenient. read more

they played fe!n by travis scott (feat. playboy carti) highly recommend!!!! it was so feinous and my pumpkin spice latte screamed fe!n at me too! workers danced to fe!n and said it was the best song in the world. i loved it so much and it was so fe!nous! i love fe!n, and i hope travis scott and playboy carti sponsor me. read more

Starbucks - Travis Scott - FE!N (Official Audio) ft. Playboi Carti - YouTube - Coffee & Tea Near Me - Buffalo, New York

awful service, manager was rude after an employee got my drink wrong twice. 0/10 would NOT recommend.

One of the best Starbucks I have been to! Pros: 1) large, clean store 2) bathrooms locked my security code - clean 3) friendly staff, including the manager 4) got my customized drink done correctly and quickly this particular Starbucks even participated in the Buffalo food festival - handing out free samples of lemon pound cake, sugar cookies, iced coffee/tea, and berry hibiscus refresher! Well done read more

Starbucks - Free samples for the Buffalo Food Festival! Taken on July 7th, 2018 - Coffee & Tea Near Me - Buffalo, New York

They were out of many things we wanted and line took for ever. It took 45 minutes and was bad service

Even though Spot Coffee is across the street, I often myself here for a few simple reasons: 1) reliable wifi 2) free parking downtown! (although it may be difficult to find a spot at times). 3) the fake fireplace. Yup, it's true. I'm a sucker for fake fireplaces. As far as the coffee, I used to like Starbucks but when I realized how much caffeine is in one cup of coffee and how it brings my entire coffee-consumption out of whack; I have begun to avoid it. I may get a decaf split if I'm desperate, but usually I'm here in the mornings for the oatmeal...and it comes with real fresh blueberries! Love the blueberries. read more

It's Starbucks. You get what you get - pricey coffee and lattes, but pretty darn good coffee and lattes. I've gone on the record to say that I really love Starbucks! But, I don't think I'll be coming to this location again when I'm in a hurry. You have to pay for parking in their lot, which I get, but That means a pit stop at the Bucks cost me $2 for just 5 minutes of parking. (And honestly, I only paid because there was a cop car sitting outside. They were getting Starbucks too.) I have hung out for a few hours at this place before, and I really enjoyed the layout of the shop! But, I think I'll be sticking to the Williamsville Starbucks. Closer to home, and they've still got the fireplace. Free parking, you win! read more

I'm a huge fan of Starbucks!! My favorite drink is a white chocolate mocha soy hot! So yummy! I also love their reduced fat turkey bacon sandwich!! read more

Coffee was very good. I'm new to Starbucks but it really surprised how good everything we had was considering the time of day it was. We will return very soon. read more

I'm a sucker for caffeine and sweets, can't seem to stay away. I love the specials and with the updated app options there are so many reasons why I frequent this coffee shop as opposed to the others. Customer service has always been good, for the most part, as well. I'm a very loyal customer. read more

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This is a high-volume location and the staff behind the counter is ready to meet the challenge. The coffee and breakfast sandwiches are as good here as at any Starbucks, and the efficiency of the staff is impressive. Good place to catch up on your emails, very strong Wi-Fi. read more

This is a newer Starbucks location in the area and is by far the best option for your early morning commute, if you are looking to run in for a coffee. Maybe it's a well kept secret? Maybe the word isn't out? Unsure, but I had a great experience here. Its a Starbucks, but there are bonuses to this location. In particular: -connected to a hotel, so you've got hotel parking lot options, and is super convenient for guests -tons of street parking right up in front of the joint -no drive thru which means all the focus is on the customers inside -the coziest location I've been in, with additional cozy seats through the doors into the hotel lobby Also, the staff here was super super friendly! read more

This place is subpar. The service ppl were rude, purposely not addressing some and not others, getting orders wrong multiple times and little to no outlets available. And did mention the dirty counters?! So gross read more

Great coffee employee very nice to us when we were there five stars i will return for another cup of prime time coffee and maybe lunch! Recommend to all friends and family! read more

I see lots of Starbucks and coffee shops in general. I'm in the tech industry, travel frequently and essentially require a coffee IV to be functional. Let's just say that Starbucks and I are close. Well this location is among my favorite mostly due to the two baristas working today. They're lively, fun and nice--one harassed me about my name, or let me harass her I should say while the other made awesome coffee art in my wife's mocha. The place is pretty large, features lots of seating, a fireplace and plenty of power. It's a great Starbucks without feeling soulless as some can. In fact it feel like it's part of the neighborhood largely due to the awesome staff. read more

Starbucks - Cool coffee art... - Coffee & Tea Near Me - Buffalo, New York

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Mind blown, amazing, friendly staff, clean cool indoor seating that I have grown to love, and pleasantly surprised they had fantastic outdoor seating. My Carmel Macchiato was made to perfection, my son and I are enjoying the shade and the outdoor scene. What more could I ask for. They got it 100 % right. read more

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I travel for business so I have the opportunity to visit many different Starbucks in many different cities. While Starbucks coffee and service is consistently very good, this location (Delaware Ave, Buffalo) seems to regularly fall short. Today their Mobile order capability was NOT working when I tried to order ahead. When I asked about it the response was "oh, we opened late so we just turned it off". Seems like a poor customer service response. read more

Worst service i've ever gotten anywhere. Waited over a half hour for one drink while they made everyone else's order that came in after me. when i asked nicely about my drink they were rude. If i could give zero stars i would. this place is a joke. I will never be coming back. read more

The one in Niagara Falls by the outlets--- Charging 70 cents extra for anything but creamer- if you like almond milk ? .70 A coffee ends being close to 4 bucks. read more

I like this Starbucks. Decent parking with their private lot, however, if the spots are full, you have to rely on the street. There is a lot of seating and I have never found the place to be overly crowded, always an available seat when I need one. The staff is really kind and they have a code for their bathroom, so only customers are able to use it. I like this aspect because the bathrooms are always clean here. They also have coconut milk which is crazy because no coffee shops ever offer coconut milk, cool!! This is a great location for people watching. read more

I know it's an unpopular opinion in Buffalo, but I just really, really prefer this Starbucks to the coffee place across the street... it's always clean, efficient, friendly, and attentive. And it's Starbucks, so it's delicious of course. :) read more

I went out of my to try this location. They got my order wrong, which is okay seeing how they were busy but when you blame me for not telling you the tight order I begin to get upset. I hate hot drinks, and would never order a hot drink. I will not be using this location again which won't make a difference to them but it is sad that I couldn't have had a good experience. read more

Barista #1 took our order as she hated her life. Didn't greet us when we approached the counter. After she took our order we said thank you and she said nothing. Barista #2 made my grande extra hot green tea latte about 3/4 full and didn't call out my order or name but instead said "yeah, your latte is there" and pointed. We said "Thank you! Have a good day!" She also said nothing to us and turned around and looked at her phone. Super sweet customer service guys! Will go back. read more

The customer service was great. The staff was really polite as well. My barista was drew and he was very friendly and respectful!! Will definitely be visiting this location again. read more