I went out of my to try this location. They got my order wrong, which is okay seeing how they were busy but when you blame me for not telling you the tight order I begin to get upset. I hate hot drinks, and would never order a hot drink. I will not be using this location again which won't make a difference to them but it is sad that I couldn't have had a good experience. read more

The customer service was great. The staff was really polite as well. My barista was drew and he was very friendly and respectful!! Will definitely be visiting this location again. read more

Barista #1 took our order as she hated her life. Didn't greet us when we approached the counter. After she took our order we said thank you and she said nothing. Barista #2 made my grande extra hot green tea latte about 3/4 full and didn't call out my order or name but instead said "yeah, your latte is there" and pointed. We said "Thank you! Have a good day!" She also said nothing to us and turned around and looked at her phone. Super sweet customer service guys! Will go back. read more

Best Starbucks around. Always make me feel welcomed and at home like family. Always have my drink/drinks read by the time I get to the counter when it's not super busy of course. But when it is they take time to get to know their guest and try to get through the rush as accurate and quickly as possible without missing a beat or breaking a smile read more

I am a morning regular and have been a morning regular here for almost 6 years. I have been to many Starbucks across the east coast and in Ontario Canada and never have found a more bright cheerful and helpful group of baristas anywhere else. They are clean organized and efficient. This is the only Starbucks I recommend in the entire greater buffalo niagara region! read more

Starbucks - Coffee & Tea Near Me - Buffalo, New York

Service - 5 Food/beverages - 4 Ambiance - 5 Price - 3 I must admit that I have been a coffee drinker for just a little over a year now. I love Dark Roast coffees so to me most of the coffees here don't have enough kick unless you add espresso. But they do make some really good specialty coffee drinks. I also have to give praise to their tea drinks as well. There is certainly something for everyone. Their pastries are really tasty as well. And who doesn't love the guess work taken out of calorie counting (if you do) with their skinny drink versions. We all know the atmosphere is great Starbucks. Cushion leather seating, free Wi-Fi, and some even have fireplaces. Also love Starbucks CEO and everything that he does. That mobile app of theirs is awesome and I think all stores should have the same technology and eventually will. Not to mention the benefits given to employees, it makes for a pleasant barista. I always stop at here at the beginning of a long car ride to fuel up. read more

I like this Starbucks. The pros: The staff is friendly and happy. The orders have always been accurate. The service is speedy! The cons: The parking is horrific. It is a small lot that is shared with Rachel's Mediterranean. People tend to linger at this location. They park in the lot and work/study from tables or have meetings. Yes, that is fine, but just noting it because you can't assume a parking spot will free up any time soon. You can park on the street, but don't forget to pay the meter! read more

Friendly baristas and a cool atmosphere. Perfect place for coffee and a book or to people watch on a summer night.

I order here basically everyday before work. I have only had my drink wrong 1x and he apologized and made it over with no probem. Even upgraded me from a medium to a large. They are always friendly and have a great attitude. The atmosphere is comforting and the patio is a nice addition. It can get very pavked in the morning so I suggest doing a mobile order. read more

I just got into this century and decided to try the mobile order and pay on the Starbucks App. Ordered the Oprah Chai Tea Latte hot (I don't like Oprah, but I like chai tea, so I had to try.) I ordered it at my work, which is 5 minutes away. I also went at 5:45 p.m., so I knew there would be parking. I got a spot, went over to the counter and there was my drink. It was already to go, and no human interaction necessary. Loved it! I will be using the mobile order and pay again. I've been to the Starbucks location many times and it is always clean and the employees are exceptionally nice. I would go more if parking wasn't always such an issue. read more

I am here fairly regular (at least when I'm working nearby). The service here is excellent, and the staff is always friendly. Bathrooms are always clean! And drinks are handcrafted and meets my standard Starbucks expectations. This location is very spacious compared to most coffee shops and other Starbucks. It may not be as large as the Spot Coffee across the street, but I love all the table space at this Starbucks. It's perfect for students. There is also a fireplace to cozy up to. Or if you're they during the summer, you can sit outside on the patio to soak up some sun B) My only issue is with their tiny parking lot. Sometimes you will be lucky to grab a spot but other times you might have to park on the street (which is like $2/hr, I want to believe). read more

I go to this Starbucks daily. Today the worker was so rude and I wish I got his name. Maybe tomorrow. The coffee was great as always because you can't really mess up Starbucks. read more

This is one of my favorite Starbucks locations in Buffalo. Not only is it convenient to my hotel first thing in the mornings, the staff truly gets that their customers are often in a hurry and even when they are busy, they somehow seem to crank through the drinks very quickly. Another perk about here is that there is parking. It can get crammed so you may have to wait, but you never have to wait long for a space (when it is frigid out, I am willing to wait that is for sure). I have tried the local chain and here, and I always come back here because it is a nicer Starbucks. read more

We missed you all! Thanks for coming back. If you're curious about Starbucks during COVID, they have a great setup that protects their staff and customers. There are clear lines out front indicating where to wait, and your mobile order is brought to the door. Much appreciated! read more

One of the joys of mega chains like this is that the experience is fairly consistent from store to store. This is a fairly standard Starbucks - efficient service, variety of food and beverage, plenty of seating. There's a mini-parking lot that's shared with the restaurant next door and an outdoor patio for nice days. I will note that although I prefer the coffee shop across the street, I often suggest Starbucks because of the speedy service. read more

This is definitely my new go to coffee shop! I've never had a bad experience. The staff is very friendly. It's pretty spacious and there is always seating available. They have a code to enter the bathroom, which is probably why it's so clean. The only negative is that the parking lot is kind of tight. BUT when the lot is full a spot usually opens up if I drive around the block. There's also tons of street parking in the area! read more

I have great memories with this Starbucks - some of my friends on Facebook I met here when they were employees years ago. The manager in this particular branch, Jenny ,is incredibly nice. Example: A really cool Starbucks mug came out one year and sold out immediately and Jenny scoured other branches, bought it, and surprised me with it next time I came by...THAT kind of nice... Their oatmeal is pretty good if you've never tried it - but I often tell people get the everything bagel double toasted with butter - that's pretty yummy as well The only bad thing with this place is the parking lot. It's a step away from being a living bumper car ride...perhaps if you were a physicist, or worked for the Corps of Engineers you could figure out how to park here but there are times when I just drive by - look at the parking lot and go "Ah f*** that" - and drive right by and go to another coffee shop. read more

I go here everytime I am in the area for work. And I swear, it doesn't have that much to do with the cute guy behind the counter who I hope waits on me everytime.... really. No, seriously, aside from the cute guy, the service is prompt and friendly. The coffee is fresh and (sounds silly but) the bathroom is always clean ... as is the station where you add the cream/milk/sugar -- which is a pet peeve of mine. Anyway.... good Starbucks! read more

Friendly service!! A Starbucks is a Starbucks, is a Starbucks!!! I always get the skinny caramel mocha!! Or the cotton candy frap on a hot summer day! Enjoy! read more

Starbucks - You can get a cup that says JOY and there's your CHRISTMAS cup!! - Coffee & Tea Near Me - Buffalo, New York

Starbucks offers pricey, but usually quality, consistent coffee whether you're at home or traveling - until you go to this location. We've tried ordering from this Starbucks a few times. Drinks were made incorrectly, we've witnessed some of the staff be rude to customers, we've had some staff rude to us, etc. We tried chalking it up to the fact that it's a seemingly busy store and location downtown but truth is - there are plenty of great options in the neighborhood that appreciate your business where you don't have to give up quality of product or a good experience. We've decided to take our business elsewhere. read more

very good location in the heart of downtown buffalo roomy with long tables for group studying or finishing some home work, glass front for refreshing natural light my issue with Starbucks is the constant change of staff resulting in the non-consistency of the quality of drinks, one day its perfect right-on and one day its un drinkable through my last visit, there was only one person taking orders and making drinks, she wasn't friendly by any mean, ordered the s'mores frap with soy milk, went to the pick up area to see she was mixing the drink in the dairy blender, when i asked she sniffed the inside of the blender to differentiate! then she made me a new drink that was so icy that you flip the drink up-side-down and it wont spill a drop (dairy queen ice cream quality) and the cup was not filled to the top as Starbucks always do i went back for a replacement and she just grabbed it and made another one without a single word second drink was better but she didn't put the sprinkles on top and just wanted to get it over with read more

Starbucks - they always fill it to the top! wrong measurements - Coffee & Tea Near Me - Buffalo, New York

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Parking is just to difficult during lunch hr on a Wk day.. Service is relatively quick despite the busy traffic.

Pretty typical starbucks. I am not really a fan of the food at Starbucks because it's obviously packaged food. The sweets however are pretty tasty. The drinks are made to order like any other location. Pretty fast service wifi available. Merchandise available to purchase. The seating is a fair size. Some of the tables though are right near the line waiting to be served so if you come to study or have a business meeting you might want to go to the far left of the store where it may be a little more quiet. read more

Awesome downtown location. Every here is very pleasant. Perfect spot if you want to grab a coffee after lunch, as it's very close to everything else. read more

I go here quite often, it's always clean and the baristas are friendly. There's usually not a long line & you get your drinks/food pretty fast. I love going here in the winter, warm and cozy place there :) read more

Best Coffee shop in down town. Staff is incredibly friendly & helpful. They are very consistent with their coffee & teas. Most people that come here are usually in & out, so finding a seat to use the internet for a while is a great convenience. Their internet is very reliable as well. I'll never go back to SPoT Coffee across the street. I've had nothing but problems & botched orders there. read more

My favorite location so far...amazing pumpkin brewed coffee!

Convenient location, just don't get run over by a BMW at 7:50 am because that parking lot is a war zone in the morning.

I know this is my second review pertaining to this, but I looove this place. Spot across the street is cut... eeeew.. don't even do it.. eeeew read more

Never busy when i'm in here, quick service and they make my Caramel Mocha frappuccino the right way, which is a plus. I don't show up to this one much but when I do it's always a good experience. Keep up the good work! read more

I walked into this Starbucks at 6:15pm on a Monday night because I needed something to keep me awake (but not too hyper) while waiting in my car for my husband who was in the Buffalo General ER. The handsome gentleman (I didn't catch his name) and the beautiful woman (Athena) were so kind to offer me a suggestion on what coffee to order and then proceeded to give me the coffee at no charge after hearing my husband was in the ER. I was beyond grateful and extremely humbled by their kindness and helpfulness. The "half caff Americano" with a touch of cream and a tiny bit of a flavor shot (I told him to choose one and surprise me- because I'm not picky and enjoy trying new things) was absolutely delicious and a perfect choice for this occasion. I've been to this location many times in my life but have a newfound love and respect for this spot after this experience. To the owner and manager of this Starbucks at 235 Delaware, you have some stellar employees. Thank you for making my night better. read more

Nice Starbucks on the corner of Delaware and Chippewa. There is a tiny parking lot there so I recommend maybe parking on the street. Service is excellent. Food is delicious. They never let me down. Bathrooms and dining area are always super clean and the staff is friendly, which is what I need in the morning :-) read more

Went here today. Unfortunate experience. Barista didn't even fill my drink to the top and the chai was so spicy I had to open my mouth out the window whilst driving. read more

I mobile ordered a black coffee on my way into work this morning, just a medium black coffee. 25 minutes after I placed my order, there was still nothing made for me. Three other people who ordered via the app at the same time experienced this wait. When we mentioned something to the barista, she shrugged it off, no apologies and still took her time to get the coffee read more

Coffee anyone? 'nough said. If you want an excellent travel mug this is the place to go. They are leak proof! And you save some trees.