Because of entrance from McClintock and the other businesses on this lot parking is limited and can be bad. Drive through can be even worse depending in time and day. Service is fairly consistent. Drinks are done right and if not, with guidance they can help you get it perfect. This location is by far one of the better locations I have come to. When I order a hot drink it actually is served hot. And when I request it extra hot they get that as anticipated. Sadly some locations don't know how to make an extra hot drink. And I want you to know, they have better hours too. So frustrating when you're in mood for a warm drink and the place I closed for reasons unknown and not posted. read more

Shout out to LiANA !!! Liana is AWESOME AND REALLY MADE MY DAY! I usually drink 1 cup of my special Java early early and only once a day, but it was such a rough day that I ended up needing and wanting it 2ce today!!! Popping location with tons of traffic! Outside seating area that is not blocking the drive thru which is a plus unlike their other locations and plenty of indoor seating. Lots of parking available onsite! Liana is the TRUE definition of great service with a smile and compassion. Wish that everyone was as cheerful as her. read more

Starbucks - Made to perfection - Coffee & Tea Near Me - Tempe, Arizona

This is becoming one of my favorite locations in our area. Have ordered through the drive-thru without any issues and have done several recent mobile orders as well. Great to walk in and have your drinks ready to go. All of the baristas we have dealt with have been friendly and welcoming. The location is super clean and spacious (likely more spread out than in a pre-Covid world). Thankfully it's not far from us and it is on the way to my in-laws so it's super convenient for bringing hot or cold drinks over when we go to visit. If you're in the area definitely look to this spot for your beverage needs. read more

Stopped in yesterday - excellent service, loved my drink. Today... wow, what a difference. No greeting, waited at the counter for four minutes before acknowledged. Drink order not up to par. What the what?? read more

I had trouble getting to a Starbucks today. There used to be two on Rural, but they were both closed. Anyhow, there are two baristas here. There is a bunch of people sitting near one wall all facing the front. They made the java chip quickly. We ordered others too. The store seemed like it was clean. When I arrived, there was no one at the register. After I was here, someone else ordered something. There wasn't much of a line or people coming and going. There were a couple tables outside but there were people sitting there. I think the place is pretty nice. They didn't have much merchandise like sandwiches left because it is later in the evening. There are a lot of people studying in the store. I like that Starbucks has a happy hour. I tend to go when they offer deals. read more

Starbucks - Coffee & Tea Near Me - Tempe, Arizona

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This is usually my favorite location only because of my favorite barista Lyla, unfortunately, as of lately, the new/different staff has been pretty unfortunate. This morning I ordered my usual chai drink and received basically nothing but soy milk. Instead of making a big deal, I returned and ordered a new drink, willing to pay again, I went over my order instructions with the barista, not even mentioning the mistake, and she read my second order back correctly, however, proceeded to give me another drink that was completely wrong. So now I have paid a total of almost $20 and wasted gas just to throw away two drinks full drinks. I'm not sure what's so complicated about an iced soy chai latte, but apparently it's terrorist negotiations-level complicated. read more

Starbucks - Two incorrect drinks - Coffee & Tea Near Me - Tempe, Arizona

I come here often! Great staff, everyone is friendly. My biggest disappointment was that there isn't a baby changing station. When I asked the staff they informed me they have asked several times for one. We walk here a lot and my baby needed a diaper change and I was informed that there was nowhere to do that. So my choices were out by the other customers or on the floor of the restroom. Sparing others from a not so pleasant experience I chose the restroom floor . Starbucks... you can definitely do better for your customers. Especially when likely a lot of us are sleep deprived parents with babies and toddlers. read more

Starbucks - Please install baby changing stations - Coffee & Tea Near Me - Tempe, Arizona

This location is the truly deserves the lowest of stars in the area. I'm officially done coming here regardless of the convenient location. There has not been one time where they wait to. take my order before I get to the speaker box or put my window down. I order the same simple coffee everywhere and they always ask me to repeat myself, how to make it, and / or still make it wrong. EVERY. SINGLE. TIME. Ive been here to this location four times and will not ever come back. It's Starbucks.... Be consistent. read more

I'm a big Starbucks fan going since 1994 but I have to rate this one below avg(about 2.5 stars). It's very small with no lounge chairs and only a few outside. They make you have to have them let you in the toilet rooms. One middle-aged run down employee was rude to me(which is rare at SBs). They are open later though until 9:30p read more

Tons of seating, power and usb outlets. Nitro cold brew and regular cold brew on tap! My local Starbucks was remodeled in the last 6 months and it's pretty swanky! Staff is always friendly and helpful and the ambiance is great standard coffee shop ambiance. General Starbucks order accuracy has improved over the years and I can't remember the last time I had an order messed up. read more

Starbucks - Renovated barista area - Coffee & Tea Near Me - Tempe, Arizona

You can never go wrong with Starbucks. I got their caramel frappucinno. I like their food too. My favorite is the chicken artichoke flatbread. Second favorite is the chicken Chipotle salad though it is a bit expensive. read more

Starbucks - Coffee & Tea Near Me - Tempe, Arizona

Lately the online orders have been not up to par. Serval times now we have redid we drinks without their syrups in them. Staff is friendly and the service is normally quick however, due to the quality of drinks we will be going to a different location from here on out. read more

I am writing this review because today, 10/03/2023, the worker Danny had the best customer service I could ask for. He was super nice and understanding of my order. Definitely will be making this my new regular Starbucks because of how amazing the service was with Danny. He is going to be very successful in the future and I recommend everyone being like Danny. read more

This Starbucks is consistent and it is tough to find one of those. I stop by before work and get my go to iced coffee in the morning. There's been a couple of times where they put too much cream but they were able to remake my drink without hesistation. The staff are friendly and efficient. Even when I am running a bit late and they have a line it goes by so fast! I like the location and it's easy to access from the main road. read more

Starbucks - Happy Friday! - Coffee & Tea Near Me - Tempe, Arizona

I live right up the street from this Starbucks so I really want to love it. However, they are constantly way understaffed and slow. As of today, I have waited more than 20 minutes, on FIVE different occasions for my one drink item. Four of these times were in the drive thru with less than four cars, one time was when I actually went in to order. read more

Just a cup of Dark Roast with cream while on road. 10+ minute wait for cold coffee is a reason to rethink my choice to stop at Starbucks.

I love this Starbucks because the people are ALWAYS friendly and very sociable, smiling, and they are fast! I enjoy coming here, whether through the drive-up or walking in and always get treated like more than just a number but like a VIP. This Starbucks has free wi-fi as well so I know I can bring my laptop here and do what i need to do online (including Yelp reviews) and not get hassled. There are plenty of tables both inside and out and this place is always hopping. read more

CONSISTENCY of DRINKS: 5 stars MOBILE ORDER: 5 stars MANAGER: 5 stars SEATING/AREA: probably 8 tables or so, consistent outlets RESTROOMS: always clean I have frequented studying or working at a Starbucks for probably 15 years. My best friend was also a manager of a Starbucks, so I have rather high standards of the drinks, service, etc. Ironically, I originally started going to this Starbucks when I worked across the street and was NOT a huge fan of it. Now, this is the Starbucks nearest to our house and I'm VERY glad they have since remodeled and is a great location! I have seen the manager in here and is very proactive and even helped assist me when I ordered something through Mobile Order that was no longer available! My drinks have ALWAYS been consistent - a MUST for a great Starbucks and I don't feel like they're trying to "nickle and dime" me on the extras. For example, I sometimes get extra caramel in my caramel macchiato and they do not disappoint with the word "extra." I usually order a Mobile Order and my drinks are at the Mobile Order station within the time frame given or less! read more

Wide open interior with outside seating. Unfortunately I'm giving this location a low rating on stars because I watched the Barista stick her fingers in a cup when reaching for it, she than proceeded to make a drink with the same cup. On a positive note my son loves the golden ginger ale. read more

Starbucks - Golden Ginger Ale - Coffee & Tea Near Me - Tempe, Arizona

Not sure what was going on today. I rarely go to this Starbucks but maybe off day. 3 pm on a Wednesday and I'm the third car in line. Each car took over 5 minutes, one car had two drinks and the second car had one but every drink was handed back to be redone. read more

Beetween the company taking my stars away on the app and making horrible latee grande hot coffees at some stores like this one. This is why I'm done with this overpriced stuff and will try coffee bros instead. Not sure if the milk you use has changed or your just lousy at making these. I sent the first one back and the second was just as nasty tasting. For these prices learn how to make the drinks. Good bye Starbucks. read more

Idk what the women's name was that was working just now. Like literally 5 minutes ago but she was so nice and sweet. I wish I knew her name. I came through that drive through with a cream Shiba Inu and she was just really pleasant. Hope we find her so she gets this review read more

Delilah is so caring & friendly each time she works drive thru. The experience alone w/ her makes me choose this local spot over others. I also loved awhile back whoever idea was to put the staff's photos on snow globes & share a bit about each other them. Cute team idea! !^_^! read more

Love my Starbucks baezzzzz....y'all forgot my water doe....where's my water. My mouth is dry. The vanilla bean frappe good af doe. Y'all made this with love. I can tell every time I take a sip. read more

OK they got upgraded because the service is always very friendly and I know they are making an effort to make me good coffee drinks. I still wish it were more spacious and the parking lot weren't so narrow though! read more

My go to Starbucks till today. They usually had a really nice person at the drive thru but today I got someone who hates their job. I believe her name is Leia or something. This morning I saw on their app that they have the pink drink remixed. I asked everyone at my job what they wanted and I would make a Starbucks run. I order the pink drink remixed and immediately I get attitude from Leia. I tell her it's on the app and she says "what app?" (If I am at Starbucks, I would assume I would be talking about the Starbucks app, but ok...) anyways, I tell her the Starbucks app and she says "when you say remixed I think about a play button you press and then music plays" (still with attitude). I just said nvm and ordered something else. I ended up showing the girl at the window (different person) and she said "oh yeah I think we were told about it in our weekly meeting" and then she turned around to tell Leia. I couldn't hear what was said after but I let the girl know at the window that Leia was rude for no reason. I think she should be in a boxing ring because she seems ready to fight whoever doesn't know how to defend themselves... other than that, I hope they bring back the woman who was at the window before, she always gave A+++ customer service! read more

They didn't have all the ingredients to make a Medicine Ball but Barista Taylor did some improvising and hooked me up with an equivalent. major Bonus tho!!: Barista KeKona was nice eye candy, while I worked on my homework! HMU @_yousefgharbi (Instagram) read more

Drinks are good, customer service is ok.... If you enjoy working in a meat locker where the temp is literally 32 degrees, then this is the place for you. I'm not one to complain about it being too cold, but seriously. Great place to come during the summer... But wintertime.... When I asked if they could turn off the AC, they said they couldn't adjust it. Wouldn't you think your customers comfort should come first? Just saying. NOTE: When 98% of your customers are sitting outside because it's warmer than inside, I'd rethink your comfort measures. read more

Starbucks - Coffee & Tea Near Me - Tempe, Arizona

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This is truly the worst Starbucks I have ever been to. Would give it 0 stars if I could. I tried to give it the benefit of the doubt when I moved to the area (I live less than a minute away) but I now go 3 miles out of my way to go to a different Starbucks. I don't think I've ever gotten my order made correctly here. Ever! Entire staff needs a full week of intensive training. read more

To the mgr of this location: Please retrain whichever of the baristas was working the drive-thru window at 9:00 a.m. on the morning of 3/9 Not putting a drink stopper into a hot coffee may seem like a petty complaint but this caused me to spill coffee on my interior as I was putting my drink into my cup holder in the car at the drive thru lane and then again when I took it out of my carrier at home getting hot coffee on my dress pants. My other unrelated comment relates to the Starbucks app asking immediately to tip the barista when you create a mobile order. Would you want to tip your barista as you create your order only to have hot coffee spill two (2) different times on you and before you ever receive your drink?? This begging for tips before you even receive your drink and know if you got the correct one as well as what kind of service was provided is in very poor taste coming from the Starbucks & their app ... P.S. Neither Dunkin or even McDonald's for that matter has any problem providing a workable lid for their hot coffees read more

They are always fast, friendly and smiling. Whether you go the drive-thru route or go inside, they are definitely on top of their game. Perfect every time. I don't venture out of my two favorites very often . . . Vente latte with whole milk or Vente green tea latte with whole milk, no sweetener. Perfect every time. I have given them a fair chance to mess something up (I have drunk enough Starbucks to have a gold card!), but no, perfect every time. read more

I went through the drive through this afternoon to get an oat milk chai and Leila was at the window. She was so kind, energetic, and sweet and despite only a couple of employees working, was very attentive & thoughtful! She's killing it!! I've only been to this Starbucks a couple of times but each time I've gone I have been greeted with some of the nicest baristas I've met! read more

Thank You Starbucks! After asking if I needed room for cream, he actually looked over at the condiment stand to make sure it was still on the stand. This the first time! Usually every store I've been to will ask if I need room. That's it. The cream is put away. And instead of getting it out for me to add to my coffee, they'll let me go to the stand and let me discover it's been put away for the day. It seems like a self defeating cost containment procedure. Especially when they'll pour a short cup of cream to the top hand it to me then go about what I stopped them from doing. I'll use a half ounce and hand it back or leave it and then seem them throw the remaining amount away. Thanks Starbucks, you got it right this time read more

This place is super friendly and has great customer service. Everytime I go by this place I have them greet my wife by name and it just makes her day read more

This Starbucks is literally the worst this is the second time I've gone there and they gave out the wrong or a defective lid! I spilt coffee alll over ME MY WHITE T-SHIRT MY IPHONW AND MY DOG. Seriously this Starbucks does not have it together. Go to the one inside the grocery store in the same plaza instead. read more

I love this location! The staff here are always friendly and fun and they always go the extra mile to make sure your drink is made right!! Like, I get that anyone can have a rough day, but they are super consistent, and on the rare occasion where my drink was a bit off, they are always really nice about fixing it, no hassle! read more

I went to a different Starbucks before this one and asked for a caramel macchiato. I know exactly how a caramel macchiato should taste and it should be sweet with a hint of caramel. That Starbucks gave me an unsweetened bitter coffee that did not taste like the drink I know and love. I came to this Starbucks and asked to exchange my drink and the lady gave me an entirely new drink that tasted like the iced caramel macchiato that I know and love. She even told me to come back if it didn't taste right!! The service was great and I appreciate them doing this for me. I would absolutely recommend this Starbucks!! read more

Still not sure how they forget my caramel drizzle 40% of the time... Then when I ask them about it they tell me that it's just hasn't settled. Get home just to find out no caramel so I add my own. Smh. read more

Manager has a personal issue with my friend because she thought we egged her car, so she kicks us out every time we go there.

Tall soy chai tasted like any other one that I have had at Starbucks. The BFs drip coffee did not taste like it had been there for a decade.... and they had a mug his mom wanted (she collects Starbucks mugs). read more