Photo tells the story. Clean floors are the minimum standard at any B-grade burger basket in SoCal, but these baristas are so busy waxing their mustaches and comparing full sleeves they don't have time to sweep. read more

Starbucks - Pickup counter floor - Coffee & Tea Near Me - Temecula, California

As it stands, this Starbucks is quite possibly my favorite right now. They just seem to have a great staff every time I visit, which has actually made me visit even more!! I haven't spent so much on Starbucks until now, thanks to these guys. They're efficient, kind, and not too pushy or in your face. It's a great environment for drive-thru, and great environment for studying/chilling. Smaller place, love how it's kind of tucked away. The staff doesn't also seem fake and too friendly. They make it a comfortable ordering experience. The inside dining doesn't seem loud and busy like other bigger stores get. read more

A pleasant unexpected laughable experience!!! They literally made us laugh out loud!!!& Totally made our Wednesday!!!! Tammie & her crew are AWESOME !!!! Best Starbucks experience EVER!!!!! read more

Starbucks - His & Her customer service 5 stars !!! - Coffee & Tea Near Me - Temecula, California

Do order mobile from this location. They don't know how to manage the system properly. Meaning that if they are slammed with orders they don't turn off mobile and they don't give mobile priority over drive thru. I waited 20 plus minutes for a mobile order after the pick up time meanwhile the drive thru orders were being rushed. My drink took over 30 minutes from my order time!! But a regular came in with a mobile order and they made hers right away and handed it directly to her from the non mobile pick up!! I was not the only customer waiting way beyond what is an appropriate time for a coffee but no one on staff ever said sorry to any of the customers waiting but instead said well we had a large order with 12 drinks. That's not the attitudes to have working in customer service! Worst experience at a Starbucks ever!! read more

Probably the slowest Starbucks in California...but it's not the employees fault, it's the engineers fault..they put the ordering kiosk too close to the pickup window..so the workers can only be 2-3 cars ahead of the game...if they move the ordering kiosk to the beginning of the drive thru entrance, I think it would be much more efficient read more

Starbucks - Coffee & Tea Near Me - Temecula, California

I work throughout the day so I usually go in the evening and the staff is great, always greeted with a smile and my drinks are made to perfection. I Love this Starbucks! I highly recommend it. read more

Starbucks - Great place, great staff! Love this friendly Starbucks - Coffee & Tea Near Me - Temecula, California

Service is declining big time! I'm not sure why I keep going back for long wait times and wrong orders. Waited 40 MINUTES aim the drive thru today for a overpriced cup of coffee. read more

MEG is an absolute rockstar ! I hardly ever think twice about my baristas (no offense) and going through the drive through today waiting for our drinks Meg sat and chatted with my mom and I with thee most positive upbeat attitude and genuinely brightened our day!! Her personality was seriously the cutest and you could immediately tell she adores her job. Starbucks in and of itself is already a treat but Meg was an unexpected sparkle in our day. Can we clone her? Pretty please? She seriously rocks!!! read more

I came early morning before my shift to get some breakfast and a drink for me and my cowoker and the lady there did nothing but give me attitude when I was being 100% nice and did not talk to me once when I drove up to the window. She didn't even ask me how i wanted anything like how baristas usually do. When I left I looked at my food and saw that she didn't even bother to take my bagel out the plastic to warm it up nor did she give me the cream cheese I asked for. i'm sure she hates her job but at least be a kind person and be nice to others instead of ruining their day. Come to found out her name is TANYA and after talking with my employees, multiple of them have had the same attitude issue with her as well. she literally should not be representing a company like starbucks. I even called the manager after to try to resolve the issue and the manager as well gave attitude and cut me off mid explanation and did not care to hear of anything I had to say. So I did take it to corporate. Later found out that the manager LIED about her employees name because no one that works there is named tanya. So I will be calling back. read more

Starbucks - Coffee & Tea Near Me - Temecula, California

Local Starbucks we frequent. Great drive through - always super friendly and efficient staff. Never had any order troubles and the line goes fast then expected. Great with the pup cups for our dog. read more

i work just across the parking lot from this location and my favorite part of my work day is going to get coffee. i love the friendly staff and warm environment. savannah is an absolute sweetheart ! after a long day of stress and running around like crazy, she helped me find the perfect refresher to try and even brought my drink and panini to my table for me without me requesting. every barista is super friendly and they always start the best conversations. i always look forward to seeing the friends at starbucks on winchester a few recommendations from the shop: - strawberry acai refresher - brown sugar oat milk shaken espresso - iced almond milk latte - dragonfruit refresher with peach read more

Emma was literally an angel sent from heaven istg. I was having a really rough day and she literally cheered me up instantly. I was telling her about my work and how I was so stressed with the holidays and she was just literally so sweet she's the definition of what a barista should be like. Emma you're freaking awesome read more

Very attentive staff that is always smiling. I like visiting this place because of the staff that greets you with a very warm smile. My only complaint is that they don't have soft cushion seats anywhere in the cafe. read more

Starbucks - Ordering counters. - Coffee & Tea Near Me - Temecula, California

Jackson is the best. Probably the best customer service from a barista in Temecula. Thank you for you're kindness.

This is one of the most quick and efficient Starbucks locations I have EVER been to (and I've been to quite a few). I stop at this location on my way to work and each time I am able to order, pay, and receive my drink in no more than 5 minutes. Even when the line is extending out of the drive-thru. It amazes me that this location can have such high traffic and still manage to give such great service each and every time. I can't give any specific names, but each and every employee I have come into contact with is always so kind and friendly. I just wanted to take the time to give praise to this location's management and employees. Thank you for making it so easy to get my daily dose of caffeine. Keep up the great work! :) read more

Quicker than most Starbucks locations. Very clean. The staff is very friendly, and there really isn't a lot of room for improvement here; however,... the guy working the drive-through did put a dirty straw in my drink. What the fuck?!? Stop it with this stupid shit! NOBODY WANTS THE CASHIER TO UNWRAP THE STRAW!!! Duh! That was the only complaint, and the mandatory star deduction. read more

Starbucks - What's wrong with this photo? Yep, somebody stuck dirty straws in people's drinks. - Coffee & Tea Near Me - Temecula, California

Omar and Tammy are amazing!!! They go above and beyond! They also make you laugh so hard while you wait for your orders

Awesome experience. All the workers were awesome! They were joking and having a blast. I'm a frequent flyer at Starbucks- and this store always brings a smile to my face!!! Manager was interacting with customers and her employees!!! This store ROCKS!!! read more

Where do I even start with this place. I go to Starbucks quite often but I am over going to this one. They are slow as hell and their employees don't even listen to what your ordering. I always end up having to go back in because they make my order wrong. Their drinks taste like complete crap. You wait in the drive through and have to end up waiting in line inside. Don't waste your time going to this Starbucks. There are plenty of other ones you can go too. Plus all the dumb ass high schoolers hang out there after school and they are beyond obnoxious and the employees do nothing about them. Their costumer service is not the best and they don't give a flying shit about their customers. So this says something about their work ethics and why their drinks taste like crap. read more

I usually give a mediocre review for this Starbucks but this location definitely has an All-Star team player/worker. My boyfriend and I have a Starbucks closer to our apartment but we come here for TAMMIE aka SUGER MOMMA. I've seen this woman go back and forth the entire place making sure she gets the costumers drink done way beyond normal wait time. We literally wake up not by just the coffee but how much passion and dedication we see her do when she's in the shop! I had to tell her as I was waiting next in line to get my refill that she's doing an amazing job and she WoW's me every time. She even knows what days we come in waiting for her to ring us up and get our breakfast/drinks. WAY TO GO SUGAR MOMMA! read more

Tammie is the best person to hear over the drive thru line. She is refreshing and I will drive that way for her great attitude. I only have 4 stars because the tea was a bit weak, it tasted like tap water for some reason, a very strong unfiltered taste. I will try again just to hear Tammie do her magic, but right now I like the way the other Starbucks makes their drinks. read more

If you're near the Promenade Mall in Temecula, this Starbucks is the closest in the area with a drive-thru. There are several other Starbucks locations much closer to the mall but I go a little out of my way for this Starbucks so I can use the drive-thru to avoid the crowds at the other locations. So if you're looking not so fly or don't want people to see the unleash of your bed hair in the morning, this Starbucks drive-thru is the place to go. read more

Starbucks - Coffee & Tea Near Me - Temecula, California

They're so nice and accommodating here. My pregnant brain placed an order to a different Starbucks location but I came here to pick it up. There was an awesome asian female barista that told me they would still make me my drink at this location. I'm so grateful I didn't have to make a drive to the other location, completely my fault though. Thank you! read more

This is my third time ordering a Trenta Cold Brew with a SPLASH of oat milk foam. I capitalized the splash part to emphasize that each time I emphasized that I wanted a splash only. Finally this Barista got it right!! Worth a 7 star review. I was there on 8/22/2020 walk in guest. Tall person took my order, made my coffee perfect. Should have asked for their name. Notice the color of the drink. 7 star flavor. read more

Starbucks - Trenta Cold Brew w/splash cinnamon oatmilk foam - Coffee & Tea Near Me - Temecula, California

What sets this Starbucks apart from every single other one in the area is how amazingly kind and patient every employee is. This location deals with probably a few hundred kids from the adjacent high school everyday and still every time I'm there they are beyond pleasant. When I went to the high school and would often find myself at this Starbucks after school, all the employees would always be warm and kind to anyone who came in. read more

I'm sad that this Starbucks didn't work out for me. This is the closest one to my house, and it is super convenient to stop by in the mornings. I can say that I am pretty much a regular at this point. I often order on the mobile app, so there is pretty much no room for error, unless it is coming from my end. At times the orders will be wrong. I know they are busy during the time I stop by, and I am patient with them. I am pretty soft-spoken, due to having chronic bronchitis, so it is often difficult for me to get their attention when I am picking up my mobile order, unless the manager is there. The manager is great, which is why I gave this place 2 stars. She is super attentive and super professional. I at times feel bad for her because it seems that she has to micromanage all the time. I say has to because the standard of service vastly differs when she is not there. Yesterday I ordered (manager was not there), a grande royal English breakfast black tea, with soy and sugar free vanilla. I grabbed my drink and food like usual and took off. Tea is usually super hot so I put a stopper on the top, and went on my way. I drive an hour away to get to work every morning, so I had time to let my tea cool. As I drove away, I let it sit for about 5 minutes before taking my first sip. It smelled a little different, but I didn't really pay close attention because I saw the two tea bags and soy. I drank a big sip, and realized that it was Earl Grey. First of all, I really don't like the taste of Earl Grey, and second of all, I am mildly allergic to bergamot, meaning I am allergic to the oil in Earl Grey. Which is why I didn't order Earl Gray. My throat immediately started scratching up and swelling. I am a teacher, and my whole job requires me to be talking to students and teaching the entire day. Needless to say, even after taking a benedryl my day was pretty much extremely uncomfortable. I am one of those people that is relatively easy going and I don't complain much and I make the best out of a wrong order, but this was the final straw. Will not be returning to this Starbucks. Again, I gave it 2 stars because the manager is great. There are also some really sweet baristas there that I will miss :( read more

Thank you Girls for making my day with your bright smiles and cheerful personalities! Had the best iced spiced pumpkin latte with almond milk read more

I went to Starbucks today with my Dad and sister and this employee was the best!! Her name was Ali or Alli CANT remember if there was two or one L but she was amazing! She had the coolest Blonde hair and she kept a conversation with my dad while our drinks were getting made and the drinks were perfect! Probs the best employee I've encountered and we've been there a lot! read more

I have ordered my coffee heated up to 190 for many years with no issue. Today at the Temecula mall location I order my usual and the barista calls out my name. I go to pick it up and she states in front of everyone standing there "We can't heat coffee past 170 So you need to know you can't order it up to 190" I let her know it hasn't been an issue before. Her response, "Well this is for your future reference." I contacted my daughter in law who works for Starbucks and she let me know this "only heat to 170" is in fact not true. Not happy at all with this associates lack of customer service and will avoid this particular Starbucks. read more

Daniel made my drink to perfection with no attitude, I have a pretty hard drink to do. It's really appreciated in these times to have someone nice. Also the lady who took my order Esmay was so great!! read more

If your wanting to wait FOREVeR for a tea then this is the place to go! Wow I was in line for 23 mins right now and only had 4 cars in front if us!! read more

2 weeks in a row and no Chai tea so I try to get another drink and they're out of that too, I'm done with this Starbucks!!

Levi was absolutely amazing! So kind and genuinely asked how my day was. She deserves a raise!!! Great customer service and coffee!

Worst customer service. I work in the same parking lot as them and after doing an overnight shift I went to get coffee for my crew at 4:30... Because it opens at 4:30. Guess not. There were 3 people standing around and the MANAGER wouldn't let me in. She said the drive thru opens at 4:30 and the lobby opens at 5... Umm your register is up and working so since I am a neighboring business you'd think they would be nice enough to help... Thanks for nothing. read more

Every time I come here at the customer service is top-notch. I have never had a bad experience here and I love that it's right down the street from my house. It's easy access too. read more

Omar & Tammie went above & beyond for us! Omar greeted us with such cheerfulness & Tammie entertained us with her hilarious stories while we waited for our order in the drive thru. She had my wife & I laughing the entire time. We've never had such a fun time in a drive thru before. Thank you both! read more

Ultimate drive thru experience! I am always impressed at how this location can always get it right. I drive up to a looooong line and think ugh I will never make I to work on time. Then seconds later I am ordering. Tammy is the friendliest employee ever. She greets you with a cheerful get it done quick attitude. You get to the window where you are greeted with a smile and she is ready to give you your order. Seriously 10 cars ahead of me and I can be out is minimal time. There is no drive thru that can offer you a custom experience and Tammy. She is a gem! Starbucks better treat her good or she will be snatched! I have a local business and the 1st time I have an opening I will offer her a position. read more

Wow! First time I've been denied a refill from the same Starbucks I bought at earlier. The short chick with dark hair and glasses had the nerve to say it was their policy that you have to be hanging out there. What! So this will be my last time at this Starbucks. As if I don't spend enough money there. Give me a break princess. read more

These girls in here are working their butts off and are still maintaining excellent customer service even with a line around the corner in the drive through, a full house and online orders. Thank you so much guys ! read more

I cannot believe that I went to this Starbucks, bought 4 GC for my associates for Christmas then get text messages that when they went to Starbucks to use the GC there was $0 dollars on the cards. I called in today to let Starbucks know the situation calmly and they asked if I had the receipt that I bought the GCs with and of course I didn't keep the receipt because I didnt anticipate this to happen at Starbucks of all places. I did say I have the GC numbers as well as the credit card I bought the GC with and they still can't help me. Wow, this is terrible service. Not to mention so embarrassing for me to give GC to my associates with $0 on them! You lost my loyalty Starbucks! read more