I've had multiple negative experiences at this Starbucks location, and unfortunately it seems to be a pattern rather than a one-off situation. Each time I visit, I feel uncomfortable due to the attitude of some of the baristas. When I choose not to leave a tip on the payment screen, I'm met with eye-rolling, rude body language, and a noticeable shift in how I'm treated. On more than one occasion, my drinks have been handed to me aggressively at the window, and I've been spoken to in a condescending tone. Something as simple as asking for a bag for my order seems to frustrate them, and I'm made to feel like I'm inconveniencing them just by asking. As a paying customer, I don't think it's fair to be treated poorly based on whether or not I tip. I understand working in customer service can be stressful, but basic respect should always be part of the experience. I hope management takes note and addresses this, because it's disappointing to feel unwelcome at a place that's supposed to be friendly and inviting. read more

We were meeting a NOTARY to sign here. This Starbucks is very quiet and it would be a perfect place to meet up with a friend or a business transaction or just to study... SERVICE: A+ We were greeted upon entry. We sat for about 2 hours and no one was bothering us. The staff here seem very CHEERFUL and they can make a strong drink... MATCHA FRAPPE: 10/10 They were very generous with the matcha and it wasn't too milky or sweet. You'll be surprised at how many Starbucks make this same drink so differently!!! KEEP IT UP UP UP STARBUCKS!!! read more

See all

Ordered from app. Was ready when I arrived. Nothing spectacular, but got my caffeine kick. Thankfully it wasn't filled with teenagers. Location gets really busy with disrespectful teens from the schools. Avoid before and after school. read more

Have never been to this store before, but have been getting tips on the Hello Kitty line merch, so my husband has been a few times to snag stuff for me. So far, I've been able to get 2 out of 6 items there, the plus and the acrylic cold cup. So, I was super excited about finding these items to add to my collection. Other than that, he says it's not very busy and he thinks it's because it's hidden behind Albertsons. read more

Starbucks - Coffee & Tea Near Me - Wildomar, California

The manager Chris provided excellent customer service. Had a pleasant experience here to have a business meeting g.

Shannon was super rude from ordering to the window. Made us wait a few minutes to order once reaching the drive thru screen followed by cars in front of us sitting for a few minutes each. Once reaching the window she said our order wasn't ready and to get into the back of the line. Her reason...I ordered on the app ahead of time and it wasn't ready yet. I understand the Starbucks mobile drive thru process isn't good (if I order ahead of time there should be no problem starting it as if I just ordered at the screen, this even makes her job easier??) but even if that's "out of her control" the trash customer service from Shannon has no excuse. read more

STANK attitude from the same woman barista every morning for no reason. I don't know her name but it's the same girl taking my order around 7/8am in drive thru. Is it really hard to be nice? miserable asf read more

As a Barista with years of experience, this is one of the best locations I've become a regular at. There's no way for them to have known, but my family member passed away recently and having kind things written on my cups has honestly helped a lot, it puts a smile on my face which is better than nothing. Thank you for being kind to your customers The food is great, the baristas are great, the team seems to flow really well, and the atmosphere is a little better than the traditional cafe with drive thru, as the regulars and team seems to have great relationships and it's very welcoming read more

Starbucks - This mornings Hot Chocolate and Crispy Grilled Cheese on Sourdough - Coffee & Tea Near Me - Wildomar, California

The great service began at the door with friendly greetings. They were extremely patient with my family, and I in ordering, genuinely the best experience I have had at a Starbucks. I normally try to avoid Starbucks, but they were so kind. Definitely changed my perspective. Great experience. I ordered a Matcha latte with lavender very good. And a jalapeño and chicken wrap. The environment was clean and the restroom smelled nice. I know this review sounds a little extra. Lol. But all I can say is I left very content. read more

Starbucks - Matcha latte - Coffee & Tea Near Me - Wildomar, California

Worst Starbucks I have ever been to. I actually drive past it and go to Murrieta hot springs branch . The staff have a reputation for rudeness ignorance and just generally wishing to make your coffee experience unpleasant. Bunch of people who clearly hate their lives and wish to share it with you . read more

I was denied a glass water for the first time ever I was told I needed to purchase something if I wanted water but policy states differently do better miss who was clocked in @ 2:45 pm on march 25 read more

unfortunately, this location got our order wrong, and left us with a replacement drink that was only about halfway full and did not taste like the frap from other locations. Sorry guys, just didn't cut it this time, we won't be coming back. read more

Cute little place and easy to get to,ample parking.Great service and friendly staff, has a drive thru. read more

See all

We went last night Ordered cappuccino $ cafe latte Its was terrible no coffee smells looks putting a few piece coffee beans it was milk tea I've been Starbucks more then 20 years never seen like this taste Specially this location read more

I pass like 3-4 other Starbucks to go to this location several times a week because they have the absolute best crew around. The employees are all super friendly and helpful and greet me right when I walk in and the biggest pro is they always ALWAYS get my order right. I swear it's not that had (sweet vanilla cold brew with extra sweet cream and extra vanilla) but nobody else ever makes it right. They always nail it plus it's always ready by the time I get there (I mobile order). This is the best Starbucks location period and I will continue to go out of my way to come to this location only because they remember my name and my drinks. What more could I ask for than to go to a place where everybody knows my name. They have the best vibe in town. read more

Starbucks - Delicious cold brew from the best Starbucks in town... - Coffee & Tea Near Me - Wildomar, California

I got the brown sugar oat Shaken espresso at the drive through and I asked the barista if it's vegan and she said "I don't know" I was like "you should know this. Ask someone just to confirm please. And she was like "I don't know if it has dairy, it has brown sugar and oatmilk. I don't know if it's vegan. I cant promise you". How embarrassing for this store and the company in general. read more

I ordered 4 drinks and paid on the drivetru but was charged a $3 tip eventhough I didn't even said that I would tip. I only realized this after checking my receipt on the starbucks app at home. This happened last Sept 14,2024 at 5:45pm drivetru cashier. read more

Not to be confused with the Starbucks inside Albertsons. Super clean, very well maintained. Friendly baristas and excellent service. Drinks were perfect. read more

See all

Can someone please explain how they constantly mess up my very simple drink order? This is supposed to be a vanilla sweet cream nitro cold brew. Two ingredients, nitro cold brew and sweet cream. This has happened so many times. My husband today asked if there was sweet cream when they tried to give it to him. They took it back and poured a tiny amount of sweet cream in. I can't even taste it and the coffee is incredibly chalky and bitter tasting. Another time this happened I asked and they remade the drink and it was much better. This is ridiculous that it happens so frequent and a waste of $6. I used to come multiple days a week. Now I try to go as little as possible once a week or so. And then this is what happens still. Come on! read more

Starbucks - What is this ring? Nasty taste today. This drink is so good when made right. And it's so simple! - Coffee & Tea Near Me - Wildomar, California

See all

I went in and asked if I could get a cup of ice water. The response i got from the employees there was I can a water or juice first then I could get a cup of ice water. They continued to say "that's a service we reserve for our paying customers." They were rude as they were saying that to me. read more

Ambiance. You'de think with all the money being made, this store could invest in cozier chairs. I cannot sit for long there and some seats have such short backs you feel you could fall over backwards. Now the hip beaneries have been popular for twenty years maybe more. I have been to more than a few. The look and feel is so comfy along with their delicious drinks, great music and friendly vibe and most of all those big cozy chairs in the corner , you'll always want to come back for more. In these days of high inflation a new perk for the customers would be good for business. Summer is coming and people will want to come in for a refresher to get out of the heat but i fear they wont stay or may just drive thru. because the seats are too hard. read more

I wanted to give a shout-out to Daniel! He was the barista that helped me today and he was super sweet! He had great customer service and made my experience in this store a great one. They were a bit busy when I showed up, I waited a couple minutes and he was apologetic for my wait (although I didn't mind!) He also was very nice in asking if I wanted straws or a drink carrier and telling me to enjoy my day. Even though that seemed like something small and common, he seemed very genuine and sincere. The whole shop looked clean, the restrooms were clean, and I like that they offered masks/hand sanitizer out front! The masks were put in Starbucks pastry bags which I also thought was cute! read more

Starbucks - Coffee & Tea Near Me - Wildomar, California

See all

Great location and employees. We were on work travel and this Starbucks was our meet up point. We mobile ordered from the bus and when we arrived our drinks were ready for pick up. The staff welcomed us as we came in and were really friendly and caring. It is also easy access to the 15 freeway (and there was plenty of parking for our bus). Drinks and goodies were on point as well read more

I love this location! I stop here frequently on my way to work. I usually order ahead on the app and pick up inside. My order is always ready when I arrive. The staff is friendly and helpful. read more

Clarissa is the best excellent service, super friendly ................................................................................

Why do some baristas under fill the drinks so much? I'm paying for a Venti and they under fill it by so many ounces. I'm super annoyed. Usually this location is decent, but it's kinda gone down hill. read more

Starbucks - Coffee & Tea Near Me - Wildomar, California

I asked for light ice. The ice was filled to the top. When I mentioned I asked for light ice she said well that's how we make it. I order this drink everyday from another location. $6 drink gone in 5 sips. Ridiculous read more

Starbucks - I ask for light ice. $6 drink gone in 5 sips. When I mention I asked for light ice she said well that's how we make it. Ridiculous - Coffee & Tea Near Me - Wildomar, California

Usually when I go to this location everyone is super nice. Brianna helped us out today though and she had a pretty poor attitude. She was rude and acted like everything was an inconvenience even though the store wasn't busy and we only ordered 2 simple drinks. read more

This is my "home" Starbucks! I think this one is probably the best Starbucks location out of all of the ones I go to. Their customer service is great and the employees are just wonderful. I don't know the employees by name or anything, but whenever I come here they always seem to be in a great mood! I feel like the workers are genuinely happy to be taking my order. I have never had a drink come out wrong - and I'm "one of those" people that makes my order all complicated. Haha. The line can get pretty long, but fortunately, it moves fast! I definitely plan to keep coming here until I move or something. read more

Clean, nice employees fast service. Daniel the Hispanic guy he's GREAT ! Made my day thank you

When I go to the Indian casinos in Temecula, we stop at this Sbux on our way back to the OC. Located in the edge of a strip mall off Clinton Keith Rd is this Starbucks drive thru. Its not the biggest store I've been to, but they have a decent size inside/ outside sitting area, and their baristas are friendly. This location, and the one opposite side of the freeway seem to have plenty of merchandise, if you are looking for the harder to find mugs, tumblers or what not. Plenty of parking out front, and there is a drive thru. read more

Always a problem here! Never fails! today it was I spilled my hot coffee all over my hand and sweater as I was walking with it because there was no topper, to top it off I ordered banana nut bread, expected my warm banana nut bread but when I opened my bag the banana nut bread was still in the plastic bag cold . So annoying this specific Starbucks always messes up. read more

Starbucks - Coffee & Tea Near Me - Wildomar, California

See all

Amazing group of cool, friendly people that are really on top of their game! Really chill atmosphere inside with a great little kickback spot outside when it's not too hot. 10/10 read more

See all

I bought a Venti iced mocha. I think the chocolate or the milk was rancid. The ice water that I got had a bad aftertaste. I am really hoping I don't get physically sick. This is the worst Starbucks experience I've ever had. read more

Found another nice place on a trip to Escondido. Called in an order and picked it up right away. Clean store and bathroom. Easy on and off to the freeway. read more

Starbucks - Artwork inside the store. - Coffee & Tea Near Me - Wildomar, California

See all

Patty needs to be retrained on customer service. Too early in the morning for her to be short and rude.

If you love repeating your basic order (tall americano with room) over four times go here. If you have time to wait 15 for said cup of coffee go here. If you like your coffee with a nice steaming hot side of high school drop out "my parents forced me to get a job" attitude this is 100% the Starbucks location of your dreams. If not go pretty much ANYWHERE else. I literally will not go here. I do Uber deliveries and I try really hard to not take the orders for this location. Bad attitudes Bad coffee I'm good kids, I'm good. read more

Ordered at the wrong location somehow. The Hidden Springs/Clinton Keith location told me it was here. Turns out it was much further away. Either way, this is not the first time I've made this mistake. Every other time the barista volunteers to make the drink when I show them i legit ordered & paid for it. These folks were very apathetic & wasted my time by not just telling me directly that they did not want to make it. Patty said, "well are you going that way?" If I was going that way I wouldn't have asked if you would make it anyway. I'm irritated and caffeine free. Spoke to the manager at the California Oaks & 15 location. She advised that she couldn't give me a refund over the phone & that they usually make the coffee even if it's ordered at the wrong place. So I went back in & Clarissa or Clarinda & Patty looked at me suspiciously like I was trying to steal the coffee. They made me feel super uncomfortable. Clarissa (sp) finally capitulated & said, "I can make it this one time but you paid for the supplies at the other location not here." At that point I was upset & embarrassed so I left. Called the other location back & the manager was very apologetic. She said she would f/u with the store & offered me a gift card if I decided to come in. I did and the staff was nice & apologetic about the situation. I hate to say it but I believe wholeheartedly that if I looked different I wouldn't have had this experience. read more

This location is convenient before work. The service can range from good to so so. Times I've visited the lines are decent.

BRAD is the best he's always so friendly and polite and gives great customer service. Love this Starbucks .