What's up the night shift ?? I have been a customer since the day they opened, and as of the past few months 3:30 to 4:30 the store is closed due to the night shift!!!! DON'T WAIST MY TIME!!! Figure it out or loose my business!!! read more

This Starbucks had great service , staff very nice and friendly and the drinks were on point .

I went there with my kids and the staff was super friendly they have lots of smiles and when my kid dropped his Carmel frappe they made us another one and cleaned up the mess super quick great place I will be coming back!!! read more

I usually don't leave bad reviews but the customer service was terrible. I tried ordering a drink with coffee instead of espresso and I was talked down to and told no this is how we make it and wherever you went they gave you espresso. Telling me what my past experiences have been at other Starbucks as if they were there. Now we're going back and forth about this then another person gets in the speaker and starts talking down to me too as if I am ignorant and unaware of my past experiences and how I order my drink. Whatever happened to the days when they would make suggestions and try to help you get the drink you are desiring, especially with how much a drink costs these days. Something so simple turned into a back and forth argument between me and 2 of the employees there. Starbucks you need to do better and train your people so that they have good customer service. Your employees are in the service industry and we as consumers are paying for that service and poor service is bad business. I am very disappointed. And if you're curious I didn't end up ordering a drink in fear they would do something to it since they were so combative. I will never go back to that Starbucks again. read more

Yes another Starbucks in town and there's another one about a half mile down the street! Well I do like the patio because there are tons of tables plus they're open 24/7. Not to mention they're next to Pizza Press. read more

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Brianna was really nice quality customer service please give them a promotion I see them working hard. We got two hot drinks at 8 pm and it really felt like they put the Christmas spirit into these drink. I love the seasonal drinks like the peppermint hot chocolate, pumpkin spice latte, and apple cider latte! read more

Starbucks - We felt so welcomed by the server Brianna. We love the holiday cups and how cozy it can make an evening together. - Coffee & Tea Near Me - Temecula, California

I get an iced vanilla latte w cinnamon powder & they ALWAYS forget my cinnamon powder. I always have to ask them to add it or take my loss if I'm in a rush. Something small yet they can't pay attention to detail & are very inconsistent read more

I just left this starbucks and as bad as my experiences have been...Ive never felt like I had to review immediately. My sister used to work at a Starbucks so Im pretty familiar with the system and how long it would take it make a drink. This store was pretty empty when we walked in and there were maybe...2 customers in front? To be fair, the drive through line was pretty long but that still shouldnt have caused us to get our drinks 20 min later. On the same order, my friend order bagel bites and egg sous vide. Husband and I each ordered a drink-Caramel Frap and nitro cold brew with salted cream. I also ordered a croissant. After about 5 min, my other friend in front of us in line got her order. Then our friend got her bagel bites and eggs. We wait til theyre almost done with their food to ask about my croissant...the cashier Kiley said I didnt order it but really she had just not put it in because I clearly remember her repeating after me when I ordered but thats fine...instead of apologizing she just stares at me. She asks me do I want to order it now and I say ok yes please. She just says, "Sure, No problem." As if she didnt just mess up our order-_- Sooo, after that and maybe 5 min later, my husband finally gets his drink and she gives me my croissant. So at the end of this...20 min from our ordering, I get my drink and Im completely exhausted and frustrated from this supposedly quick coffee trip. While this wasnt the absolute worst experience Ive had, the frustrating part was there was atleast 5 baristas. Barely anyone ahead of us but quite a bit after us. Yet our drinks came out so much later than our food and there were about 10 customers by the time we go our drinks. A coffee trip should not be this hard. read more

This Starbucks has a great ambiance and a lot of seating, it is great for studying or getting some work done. I also appreciate that it's open until 1am. However, lately I have been ordering drinks and have waited more than 30 minutes and nothing is made. This has happened twice and it's not to say that they're busy or have a line. I have had to go up to the baristas and show my receipt in order for them to start my order after waiting for more than 30 minutes. read more

Starbucks - Order on November 17th. Didn't receive the drinks until 11:15 - Coffee & Tea Near Me - Temecula, California

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I love this location so clean staff is very friendly great service coffee is hot I will definitely come back to this location again if you're a Starbucks fan like myself It has been sad to say that it has not been the same due to corona virus but this place is amazing read more

Starbucks - Love the Starbucks highly recommended - Coffee & Tea Near Me - Temecula, California

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The past 3 times I've came here for the refresher Strawberry Acai, they have gave me what tastes like Dragonfruit and spicy taste which I got my siblings to taste and they also said it tasted awful and nothing like what I ordered. Money wasted after trying to give them more chances to probably make the right drink. I don't know what's going on with the refreshers in this Starbucks. Hopefully you guys fix it. read more

Slow service, line wasn't long. Seemed as though everyone was getting their drinks fast except mine. Simple coffee with cream took about 10 minutes to get. read more

Omg! I can't say this enough, I love this place. The staff is incredibly nice! They never disappoint, the service is incredible & the drinks are amazing. This morning I was having a rough morning & Alyssa was super sweet! Thank you guys for being amazing! read more

This morning I came in for my usual Starbucks order. This review is regarding Tori's ill-temper and lack of customer service I pulled up to the window and Tori handed my drinks, as I was setting them down I asked for a venti ice. She said in a bothered voice "well take your food first". Then handed a grande Ice cup. I asked for another as I originally asked for a venti and she literally rolled her eyes with a nasty attitude giving us her back while a coworker got the Cup for us. She had the nerve to shove it carelessly almost missing my hand and dropping it. Perhaps it upset you that I changed my mind last minute when ordering, and I apologized if this triggered your demeanor. But, sweeteart, this is no way to comport customer service. try to smile more. And if it's not your trait, then consider a different career. Maybe one where you don't feel forced to deal with customers "crap". read more

I'd like to say, "thank you" to Brenda for her outstanding Customer Service! Brenda always presents herself as being level headed, has a relaxed attitude, and knows what I'm going to order before I even say it. Kudos to you, Brenda, for being so accommodating! read more

This location deserves five stars! This is based on all of my experiences here since they opened. Every barista has been excellent, but Alyssa is the brightest GEM at this Starbucks. She's helped me a few times and has to deal with my very complicated orders with extra almond or coconut milk and hold the this-or-that. She goes above and beyond in such a sweet and calm manner, it is truly a pleasure to stop at this Starbucks thanks to her excellent customer service! I hope she stays here for a while, although I'm sure she's destined for greatness! It is located right off the 15 freeway on the very South end of town off Temecula Parkway 79 South, next to LA Fitness and the new Chevron. The drive-thru is quick and easy to get into and out of. They really engineered this layout well. They have plenty of seating indoors and a large patio outdoors that is shared with Pizza Press, with lots of parking. This is by far my favorite Starbucks! Far easier to find and get your coffee quicker than the one down the street or the Winchester location. Last one on your way to San Diego and first on on your way into Temecula Valley. Thanks Alyssa and Starbucks team!!! read more

30 minute wait time for a brew coffee Ridiculous wait time for a single item. Coffee shop was empty and they took forever read more

The manager or one of the employees has a very bad attitude and extremely rude. I'm not coming here again. Ridiculously unprofessional read more

mobile ordered pickup in store. didn't know where the drive thru was. dragon fruit drink not sold out. and of course, beautiful girls.

This is the FIRST Starbucks that I know of in Temecula that HAS NITRO COLD BREW!!!! Yeeeeessss. When I come up to Temecula from San Diego, I have to grab a nitro before I leave SD BUT NOW, this Starbucks has it! So happy! Raymond was my cashier/barista. He was super nice. He always acknowledged my presence, even if he was busy. I had ordered a couple drinks and wanted a string cheese. He was busy making a drink but he still made sure to acknowledge me, which is nice. The environment in here is nice. It's modern/industrial? I'm not really sure how to describe it but it's nicer than the basic Starbucks. He said it just opened in March 2018. I'm just glad this place is here. There's also a drive-thru. This Starbucks is also 24 hours. Whooo! read more

Starbucks is an amazing establishment and I highly recommend! The staff are super friendly and the staff member that attended me was very kind! The workers, service, and food are delicious, if you ever want a good quality coffee or anything else this is the perfect place! read more

This is a new location for the coffee giant. In the recent news of closing locations, bigger and better locations like this are popping up. Plenty of seating mixed with a great outdoor space and sprinkled with the best of the best baristas from other locations makes for a great Starbucks for sure. The customer service here is top notch and as friendly as they come. Colleen shines as you enter this location welcoming you with warmth and kindness. The staff kills it with great drink mixes and Brianna seamlessly dominates and enlightens the drive-thru like a pro. Clean and inviting. This by far is the best location in the area. read more

Starbucks - Coffee & Tea Near Me - Temecula, California

30 min for a cup of coffee? Unacceptable, I won't come back to this location. They need to move the mobile line faster.

I absolutely adore KY & MOLLY from this store they go above and beyond to make my experience super awesome amazing! My drink order isn't an easy one but they make it the best it's always perfect and they are always smiling and in an all around infectious good mood I always leave the store with a smile and in a better mood I always make sure to come get my drink when they are working I just wanted to give them the recognition they totally deserve and I hope that this reaches the right store because they are AWESOME!! read more

Waited in a long line trapped between cars in the drive thru only to be told they were out of what I requested. A sign at the entrance would've prevented me me from entering the long wait. But, this Starbucks just didn't hire the brightest bulbs. read more

This place was great! Serena went above and beyond, not only with me.. but with everyone that she helped! To management, she is a keeper.. so keep her! read more

Starbucks must know that Temecula is a commuter town. They must also know that we value coffee. I get it Covid and all, but to have only one open in a comutter town is not efficient. Waited a whole 20 min thru the drive thru. We can do better Starbucks! read more

Seems service is hit or miss often. We ordered the Honey Mint Citrus tea yesterday afternoon. Didn't taste right, like something was missing. When I approached the counter they told me they did t have the peach additive. We would like to. E advised at the time of order that it won't be the exact drink as described. This has happened more times at this location than any other in Temecula. Rather frustrating! read more

Hands down the BEST Starbucks I have EVER been to!! The drive thru is so fast and Carol is the sweetest when handing your drink over!! I'm shocked at how quick and efficient this drive thru is!! Thank you!! read more

Hands down the friendliest Starbucks I've ever been to. Coffee + super friendly people = a very good start to the day.

They made a great drink, but they don't understand what in store pick up means. Adjusting the hours would help.

This is by far my favorite Starbucks to go to! everyone is so nice there! Especially Ethan and Jacob! they're so kind, and it always makes my day when we see them! Those two are amazingly awesome! read more

Came through today and waited in a long drive thru. Upon receiving my order, they forgot the second part of my order, we waited patiently. The food came out messy, but also, all 3 of our drinks were made incorrectly and are tasteless. Honestly so disappointed we went out of our way for this drive thru to get coffee and tea that is undrinkable. I'm not sure if they were rushed or just new to making drinks but I won't ever return or recommend this store.. read more

Crappy service. I seriously have to ask what ever happened to customer service. Its nothing like it used to be. I wont get into details online however "Peter" I will be talking to corporate. I wouldn't come to this location unless you want to be put in a bad mood. read more

The service was fast for 8:30 in the morning, but when I got my breakfast sandwich it was cold and frozen in the middle.

This used to be the very best Starbucks EVER because they were so fast! The last few weeks I have been there, it is SO SLOW! Not sure what changed, but I hope they can get their speed back. Really, it's so nice for customers on the go! to get their drinks ready quickly. read more

Colleen is a boss, thank you for working the system to make sure we got our stars! You rock

Normally really good came through at 10 pm to get 2 iced waters and the two cars in front of me took 15 minutes then it took the lady 5 min to even come to the window when there's 3 people working read more

stopped at this Starbucks and decided to park instead of using the drive thru-debated doing mobile order but thought it shouldn't take long since I am only ordering one drink and there is only 1 person in front of me.... take note on a Sunday afternoon there were 6 people working.... ordered my drink at 2:46 and waited patiently.... Noticed after a guest that ordered way after me got their drink and I didn't I approached a barista and she said I don't see your name... Then a guy working the drive thru said "oh wait here it is I don't know why I have it in front of me"... So this was a total of 10 minutes to get a grande caramel frappuccino... So disappointed and upset... If you are in a hurry don't go to this Starbucks... There are 2-3 more close by read more

Starbucks - One drink took 10 mts - Coffee & Tea Near Me - Temecula, California

Every time I come here. They mess up. Take a deep breath and listen to what your customers tell you. Light cream. LIGHT CREAM!!!! I don't know why when we say light cream you fully drench that ish in milk. starbucks should create a cream color chart. read more