The place has remodeled to a take out place only and it's now a mobile order only store. So, if you're looking for a place to work, you would have to go somewhere else to do it. I was a bit surprised as I came in without ordering in advance. So, I had to put in my order through the app and just stand around waiting. The workers did apologize for the bit of a wait though (even though it was my fault for not ordering a head of time). My salted caramel cold foam cold brew came out perfect! I hate when places don't make my foam thick enough, so the baristas definitely don't short cut my drink. read more

Only a pickup location so you have to order through the app. 2nd time now that i wanted to order and their system is down. App says to visit store but store can't take the order. Just dumb!! read more

Unbelievable. Staff is unbelievable slow. Employee name Sady is seen sitting on the counter on her phone while there is plenty of orders to do while she is busy changing music of the radio on her phone sitting on the counters. So unsanitary! read more

Always consistent with the proportions and the amount of coffee to add ins. Everyone is very nice and refers to you by first name. Friendly service with chill ambiance. read more

Since this store went mobile order only, the quality has gone down terribly. Sometimes the orders are wrong, missing something, wrong ingredient or undrinkable. The employees don't seem to care. Since it's the closest store, it is really inconvenient to go to another store but that's what we do. Please fix this!! read more

This Starbucks used to be a decent Starbucks, convenient to the area and the people that reside. This location is now a mobile only order Starbucks. I have a big problem with this. I consider this type of store discriminatory towards people. For example, You have an elderly community that does not necessarily have the technological capabilities to meet these requirements. Additionally, you have people I don't want to clutter up their phone with unnecessary applications. Lastly, you have cash paying individuals. This type of stuff may not seem like a big deal, but this is an attack on the American consumer and their freedom of choice as far as payments with US currency. The bottom line is, this is a way to save money, which is being taken out of average people that just want a cup of coffee without hassle. read more

Looks like people have had mixed results here. Unfortunately, there isn't a lot of parking, but there is another plaza parking nearby. You aren't supposed to park there, but if it's not filled up, why not? ;) When I went in, they were quick and fastidious with my order. One of the male employees was able to understand another female customer's order and why the white mocha wasn't coming out properly. He had added it in, but the taste wasn't there. One of their machine(s) was taking the flavor away. So they made another one for the customer. He had to add a lot more white mocha and it made the customer real happy. I could even sense she was a regular at this particular Starbucks. Better to order online beforehand if you can due to covid. read more

My experience at starbucks today on baltimore pike what's the worst. I ordered 2 drinks online, and I ordered the incorrect drinks. So when I went to the store and picked it up? I noticed that I didn't have any crunch on my drink. So I asked the lady about my drinks her name was Rose And she looked at me and said you ordered the wrong thing and walked away. I was standing there well confused and not understanding why she had just walked away. After standing there for a couple of minutes confused, another lady came to the front. It was very helpful. She explained what I did wrong with the online order and helped me correct my mistake. Thank god for her helping me out after Rose walked away while i was talking to her. I can't believe that Rose was so rude. I'm sure that I was not the first one who made an online mistake. read more

No seating at all. App/Online order pick-up only. Never seen a Starbucks like this before. No counter, can't see them making the drinks.

3:00 on a Sunday afternoon. Walked in to order an iced coffee. Was told they're "too backed up" and aren't taking any more orders. What!? You're a coffee shop! I asked if that was even for iced coffee and was told yes. Mind. Blown. Never had that happen in my life at any Starbucks. read more

I love all the employees here, I hope to remember all of their names because they always make my day when I come in. They also make the best VSCCB. Love you guys. read more

When I picked up my coffee, the whole drink was overflowing, they also forgot a key ingredient. Long story short, my coffee made a huge mess. I can't believe they served it that way. Not to mention, the coffee in itself just didn't taste good. This place was way better before they turned into a mobile order only location. Doubt I return. read more

Although the coffee is terrific, the two stars is solely for parking options. I feel Starbucks needs to place this store in a different location where parking easier accessible for their consumers. There is no reason in 2019 I need to wait over ten minutes to park my vehicle to purchase a regular coffee. I will do my best not to visit here again. read more

I feel bad eating this one so low, it was a great Starbucks then Covid hit and they just never seemed to recover. All inside seating was gone and it was disappointing. So they turned it into a pick up only. Dumb decision read more

Honestly the worst starbucks I've ever been to. They never have anything and on top of that the workers sit in the back and literally fight. And the people making the drinks all fuck around and take forever to make the drinks. They are so rude and disrespectful to the customers. They also close way earlier then they are supposed to. So disappointed read more

Its a nice Starbucks location. Plenty of inside seating in this small strip mall. Order is always correct Parking is tough so we park in the next strip mall and walk over read more

Covid should not stop the use of restrooms. You still have customers coming into the store regardless. If you are cleaning like your are supposed to it shouldn't be a problem. read more

Went here on a Saturday morning and what did I expect. They had a nice crowd line to the door and they still managed to get all the orders right. They were moving fast in getting people in and out. My drinks were good every enjoyed their drinks. Excellent customer service over all I'm always going back for more. read more

Smaller size but great service! There is a bar right by the front window and maybe 1 table and two chairs. The parking is not the most convenient, it should be open in the back to park but you just have the front and side options. Not the best bucks to work from but an easy stop when hitting up spots up and down the pike! read more

Starbucks - Coffee & Tea Near Me - Springfield, Pennsylvania

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I ordered a oat milk latte. I can not have any other milk. (Which honestly doesn't matter atp) i didn't get an oat milk latte. I'm pretty sure it was whole milk and now I've been extremely sick since i drank a few sips. If you don't have oat milk say that. If your to lazy to grab the right milk say that! Don't give someone who asked for an alternative milk, cow milk! I didn't have time to go back and have them remake it. The barista with the blonde Mohawk DO BETTER!!!! read more

The baristas here are all really friendly and my drink always comes out just how I want it! The parking lot is a nightmare though. Forget about turning left into there, I sit through 4 lights sometimes and once you're in there, it's so tiny! But the Starbucks itself is a solid one. read more

These motherfuc$ers charge for honey. After spending $10.62 on water, a fruit juice and a venti jade mint I asked for honey for my tea. The challenged barista gave me one honey, I asked for more and she then said you have to pay extra for honey. I'm giving you two right now but you have to pay extra next time. The way I want to curse her ass out right now. A whole venti and two honey unless I paid for extra honey. read more

This starbucks is deceptive. First of all, parking is horrendous - there's just not enough of it. Secondly there is hardly any seating - a few bar stools and a few tiny tables for 2. Thirdly, the retail area - used also to barricade off the drink line area - is too bulky and wide. This location is deceptive in size - it looks like a big store from the outside but is cramped and crowded inside. Meanwhile the usual Fourbucks menu items prevail. Service was fine. It's just too small. read more

The staff here is friendly and efficient. After a few visits they knew my order and made me feel like a regular. Now I am. And as always, the perfect latte. Love using the app, these guys are ALWAYS on time. Very much appreciated. Yes, parking can be tight. Hint: there are more spaces in the back. read more

Great service in a small space. The bar is set pretty high for the rest of the Starbucks, if not for every coffee house, once the customer comes into this place. read more

Reading the reviews, I came across many yelpers complaining about the layout and the size of the space. THE EMPLOYEES CAN NOT CHANGE EITHER ONE OF THESE SITUATIONS. If they could change this, I'm sure they would in a heartbeat. Anyway, service has always been great for me! In the morning, it could be absolutely dreadful, due to the line. However, the employees try their best to stay chipper and calm in these hectic situations. I could NEVER be that chipper in the morning, so it makes me appreciate the service even more. read more

A lovely place to kill some time and listen to high character folk music, perfect for our situation yesterday, waiting for a flight. A nice little Starbucks, well equipped with power and wifi, a little slice o heaven. read more

I've been to this Starbucks on a few occasions. The time of the day, determines how crowded the place will be. Today I went early, expecting a crowd. My expectations were met. The store is very small, so when it is crowded it can be a bit uncomfortable in there. The wait in line wasn't very long this morning. I ordered a Venti Carmel Macchiato with an extra shot of espresso. When it came time to wait for my drink, the line was long. Someone before me ordered a bunch of drinks. By the time the barista had my drink ready I hurried out of the store. My macchiato was delicious, however I noticed on the cup my extra shot of espresso was missing. No big deal. As I mentioned, I've been to this location before and they just can't seem to get my order right. Overall it was a nice start to my day, minus the missing espresso shot. I will go back if in the area and in need of starbucks, ill just make sure to pay attention to the barista. read more

Meh. Came here with my l.o. after we dropped my other l.o. at school. I'm not going to lie. When it comes to "not a real coffee place" like Starbucks, I like to embrace the white girl part of me & get whatever seasonal drinks they have. I got the ultimate white girl drink (pumpkin spice decaf latte with almond milk). It was not sweet what so ever and was more spice than anything else. I could blame the almond milk, but since I drink it everyday and have made my own pumpkin drink with it, I know it wasn't it. It was the person making it. My I ordered my l.o. a hot chocolate he liked it very much. So something went right. Also people reading this, if you are at a place by yourself. Do not sit at a table that is made for 2 or more people. Oh and do not "reserve a spot for yourself" by putting your bag on a stool then stand in line to order your drink. If it's not your butt or someone else's physically there saving the spot or your drink on the bar table, it's not your seat. You aren't above anyone or smarter. Everyone else is just considerate to others. read more

I always feel welcome here even though the new décor seems it dose not want you hanging out. Customers seem to treated on a personal family level. They are top Notch when they are on there game but sometimes it seems to get a bit frantic and confused. Most of the Baristas personalities just bubble over read more

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Love the workers they are always have a up beat attitudes.And are always ready to help you read more

Starbucks - Tom is back. Great service. - Coffee & Tea Near Me - Springfield, Pennsylvania

I went in tonight to get one of my favorite drinks to have after a long day. I asked for a London Fog. Easy drink. Earl Grey tea, vanilla, foamed milk. What I got wasn't even a good cup of tea. I don't know what the hell it was other than a waste of money. Will never go back there again. read more

Ordered a nitro cold brew and a medium coffee and they didnt even ask me my name so I stood there waiting for it while they let me just stand there without telling me. The nitro cold brew they poured for me was 90% foam. I told the barista about it but she said she couldnt do anything for me and proceeded to keep pourinf customers foamy cold brew. Hey I dont know maybe its out and you need to replace it? Im no barista or bartender but im pretty sure all foam means its empty. Anyway the girl working didnt even offer me another product or refund she just sort of looked at me and kept pouring the foam. Maybe if a manager was there to assist them it looked like the two workers were overwhelmed couldn't keep up and weren't competent enough to ask for help or figure out how to pour a cold brew. Worst starbucks experience ever will never be going back. read more

Staff is good, friendly. Coffee is what you'd expect at a starbucks. The biggest problems are: The inside is really small. People will sit reading a book for hours at one of the two tables with electrical outlets. The parking lot is small and dangerous. Getting in and out of the lot is really dangerous. Better off parking in the lot behind the Starbucks an walking over. read more

Went there twice in the last week! Saturday ordered hot breakfast was still cold on inside and yesterday ordered drinks using mobile app and showed up and was told can't make them. It's a shame this store was a good store until the last few months. read more

Literally disgusting the way they talk to costumers. I walked in and ordered a drink, the two people behind me received their drinks before me. Then when one employee asked me what was wrong I said I was waiting for a drink. Another worker turned around and said they "didn't have that order" while a completely different employee said "oh I have that one". Once I finally received my drink I left and tasted it. Realizing that the drink they made was not what I had ordered. I called complaining saying how it was wrong and the girl said she knew who I was and blamed it on being busy. She then said she didn't want me yelling at her from the phone and that I should handle it in a formal and professional way and hung up the phone. Very disrespectful and had an attitude. Don't appreciate being treated like that as a costumer. read more

This is a VERY SMALL location. The parking SUCKS! Only 1 handicapped spot. The staff is usually pleasant and the drinks are usually delish. It's just alright nothing great' read more

Very busy location with limited parking and the first one west of Philadelphia on Baltimore. Thank goodness I can order ahead because today, I walked in, saw the line was 8 deep, and ordered on line through the app. That put me to the front of the line in just a couple of minutes. Coffee is always fresh here due to the volume. read more

It seems every time I come to this location it gets worse from my previous visit. The people behind the counter are more occupied playing games with each other then taking care of the customer. Last time i was there they couldn't get my lemon pound cake order right and kept giving me something else. Today I have to wait 10 minutes for a black coffee,after I ordered it, that is ready and doesn't need brewed. Safe to say I'm not returning. read more

I want to like this Starbucks because it's so convenient for me, but there is never a place to sit to enjoy my coffee. There are 3 tables, which are always occupied, and a small bar where each person, because we are Americans, takes up 3 chairs. So disappointing that they could not find a way to make more room for tables and get creative on how they lay out the merchandise. read more