Wow what a super GREAT service I got to help me out with my disabled husband who fell asleep at the store and could not be awaken. Matthew Mabalot the Barista offered to help, watched out for him while I ran home to get his wheelchair. He even helped me put him in the car. I am so overwhelmed with that kindness and sevice. Above and beyond! read more

Whoever made my coffee this morning grande iced hazelnut oat, shaken espresso. If you look at the picture, you see how dark might drink is now that's what we call a damn coffee! It's not light full of milk and sugar. It's dark. You see the coffee and that's how I like it!! read more

Starbucks - You see how dark that is? Now that's a MF coffee!! - Coffee & Tea Near Me - San Jose, California

Hands down he best Starbs I've been to! The employees are so so kind and really quick with making orders. I felt like I had to make a review right away. They also made my drink the best here, and I've ordered this drink over a hundred times! Thank you Starbucks employees they also remodeled this location and it's so beautiful and relaxing here. read more

Starbucks - Iced White Chocolate Mocha - Coffee & Tea Near Me - San Jose, California

This will always be the best location to go to! Great management and customer service.

The Iced brown sugar shaken espresso is always consistent here. A big factor is finding a Starbucks that makes the BSOSE always the same!! Aside from that, the ambiance is so nice, the baristas are always so friendly and welcoming. This is the only Starbucks location that I've enjoyed so far as an overall experience! The Food is great too! Always hot and tasty! read more

Starbucks - Iced Brown Sugar Shaken Espresso - Coffee & Tea Near Me - San Jose, California

Came here recently after a really long time and was bummed to see how the store now looks. They remodeled and the majority of the store consists of the kitchen/area for the baristas. There are almost no tables and it no longer feels nice and welcoming like before. It's pretty much looks like the stode is designed for people to order in advance online/through the app and pick up right away. Very much of a grab and go concept. I thought coffee shops were meant to be social places but oh well... The drinks still taste great but service can be a bit slower than what the app projects during busier hours. In my most recent visit the amount of my drink was pretty far from the top of the cup so I guess they might be skimping out on portions or something. Quite disappointing. read more

I have to update this review. Since their recent remodel, this Starbucks has really stepped it up! The staff is friendly and efficient. Their hours are better, online ordering has improved drastically, and the drinks are on point. Well done Starbucks team, this is how you do it! read more

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5/15/24 - I came in hoping to fufill a large order for my work and I felt so bad, but Matt took on this order by confirming with his manager and his coworkers Andrew and James were amazing in helping man the store too while Matt helped me. Thank you for the hard work! read more

(Ed Sheeran voiceover) The vibe is fab Starbucks tucked away in Evergreen! I was on my way to sea the muse that inspired Tenerife Sea (and Blow but don't tell her) when I found my caffeine levels dangerously low. Had..to..stop..at nearest Starbucks. Caffeine emergency. Stephanie warmly greeted me! So fab on a beautiful Sunday afternoon. Triple tall mocha to the rescue. Slammed it. Phosphodiesterase inhibitors in place. Cyclic AMP normalizing. Ahhh. You look so wonderful in your dress I love your hair like that ...should this be the last thing I see I want you to know it's enough for me And I got the Faye Paradise Drink to surprise her. Something about it takes me to an Hawaiian vacation. Would order everything again! Woohoo! read more

Good is so good , service is amazing there so nice to you I love it and the ambiance is good I love this place favorite Starbucks of all

This is my local Starbucks so I have been here countless of times and have not had one bad experience. The baristas are always super nice, the place is clean, they are never are out of ingredients, and fast service. This Starbucks is around a 2 minute drive from my house so right when I leave the door I order through the online app so I can just pick it up from the store. Whenever I arrive to the Starbucks my drink is already ready to be picked up and is sitting on the counter, along with a bunch of other drinks. I love how fast the service is here at this Starbucks and the drinks are up to standards! Great job Starbucks Evergreen! :) read more

Got a frap from a different location and it was awful. And we're near this location and asked if they would be willing to remake it. Henry was very kind and replaced my drink immediately and it was the best. Thanks so much! read more

I can't believe I've never reviewed this place. During the pandemic, this place doesn't allow people to go inside the store. Everything is taken care outside, unlike other location. The whole mobile pick up process was smooth. I waited for staff to come out, the staff asked for my name, then he headed into the store to get my orders. The whole process took less than 2 min! The staff was nice. They deserved bigger tips. read more

Inside is clean. Service is pretty fast, could be better. Only problem is the food and drinks are pretty expensive.

Look through all my reviews and you'll see I'm neither a finicky nor negative person! Having said that, this Starbucks, especially the manager needs a refresher course on customer service! To set the scene, I'm ordering at 9:00 Friday morning my earl grey tea with soy milk. No soy milk at 9:00 a.m... so I said make it almond milk... and she said, at 9:00 a.m... we're all out of almond milk! the only other alternative for non-dairy is coconut milk according to them. I said okay. Now my drink is rung up and it's no longer earl grey tea and non-dairy milk. It's something called "London fog" and they charged me more! I didn't contest the additional charge because I didn't want to hold up the line. Later when the line was gone, I went back and talked to them. Explaining that it was inappropriate for them to charge extra when the lack of my choice was totally their fault. What kind of coffee shop is out of soy milk and almond milk at 9:00 a.m. in the morning? Had they put a sign up, I would have gone somewhere else. It's ridiculous to make people wait on line when they don't have what you want and they suggest an alternative which is more expensive, when it should have been comped for your inconvenience. To make it worse, after I voiced my dissatisfaction, the manager just shrugged, like who cares! Definitely not the kind of customer service Starbucks wants people to remember! Admittedly, there're way more serious things in the world, but c'mon Starbucks, you should do better! read more

Just came by this Starbucks for the first time to pick up my mobile order before class at Evergreen College. I ordered a Dippo ice coffee (two shots, three pumps of vanilla, splash of light soy milk, regular milk, half and half and light ice). Pretty fast. I beat the line which was great! Mobile orders for the win! read more

Came here to get just a pup cup (my dogs bday) and expected an annoyed looks as I was just getting that. To my surprise they worked on my order quickly even though they were quite busy. The ambiance is also great as a working environment. Very lucky to have a starbucks like this so close by. read more

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Thank you . I allways get at Starbucks . There allways good. When it's busy it does take along time at times .

I have to pass 3 other Starbucks to get to this location but for me it is worth the drive. I'm never disappointed. The staff is always very polite, attentive, and welcoming. The drinks are always made deliciously and fast. If I could give them more than 5 stars I would. read more

Horrible. Waste of time. Always prioritizing online orders. Recent remodeling is a waste of money. Less space, terrible design, and don't even get me started on the chairs. Slow, expensive service. Way too much ice in iced coffee. Just go to a local coffee shop. read more

It's Starbucks. It's good and I have no complaints about the drinks. But I'm writing because I saw another customer tried to help them today by pointing out to them (discretely) that the food items in the display case had mold in there. The moldy patches spread from the egg bites to the breakfast sandwiches and the customer was worried about the spores affecting the other sweets in the case. People could get really sick! The cashier told the customer that he'll "toss them out tonight." Meanwhile, unsuspecting customers are ordering food items from this case. And even if the food items aren't taken out from this case anymore, why are the moldy items left here still to spread around? It's 3pm and lines aren't long. Get rid of them! I'm so weary seeing the sign on top of the case that says "donated nightly to the community." I hope you don't kill anyone, Starbucks. Update: it's 3:45pm and I just watched the same cashier give a brownie FROM THE DISPLAY CASE WHERE THE MOLDY STUFF ARE to another customer. You clearly have no respect for people at all. read more

Starbucks - Mold in the display case. - Coffee & Tea Near Me - San Jose, California

Five stars just for the jams this store was playing on a Thursday night. Great experience with my parents. keep it up my dudes

This Starbucks just recently remodeled and my wife and I are quite disappointed in what they did. Previously there were about 7 or 8 tables inside and 3 or 4 outside for patrons to sit and drink their coffee. Now they have expanded the kitchen area significantly and there are only 3 inside tables. I understand that they mainly cater to online orders, but we used to enjoy going here and getting lattes and pastries and that is now impossible. Makes us sad read more

Does not follow schedule at this location. Supposed to be open until 8pm today but they were turning away customers.

I've been back an additional 2 times and the service/drinks were much better. Both times I ordered an iced caramel macchiato w/ extra caramel and I actually got extra caramel!! And this has got to be one of the few locations that actually fills your drink to the top. I guess it just depends on who's working that day. read more

Starbucks - Iced caramel macchiato w/ extra caramel. - Coffee & Tea Near Me - San Jose, California

Terrible service. Disgusting coffee!! They were very rude when they didn't get our order right.

Can't comment on the terrible service that everyone is talking about due to me exclusively using mobile order even if I'm in store(since it basically lets you cut the line), however I haven't seen long wait times while I'm here to study. Plenty of seating and usually the only starbuck that has seats when I want to study. However they are a bit cramped on one side of the store which sucks and can be awkward at times. This side is also pretty much exposed to the sun's wrath as even with the sunshade expect to be warmed up(uncomfortably) unless its winter. One downside is I don't think they have enough outlets as it's probably a ratio of 1 outlet per 2-3 tables which can be annoying since the tables are usually occupied by people studying, and your studying time would then be dictated by your current battery life unless there's an extra outlet to share. read more

I'm not sure why this Starbucks has such poor reviews but I had a great experience while here. I came here primarily to study and was pleasantly surprised how many tables inside and outside there are to study at. The music is a good volume which made it nice to study. It does get a little noisy at certain times when people come in with a large group after a class or school has finished at the nearby community college. But I didn't expect complete silence when I chose to study here. There's also a good amount of power outlets! I ordered a tall cup of coffee so it would take extreme effort to get that order wrong. I did see the baristas mess up once on another persons order but it was a minor mistake of adding whip cream on top. I greatly enjoyed Valerie's enthusiastic personality throughout the entire time I was there. I think she was helping train a new barista and sounded incredibly encouraging and supportive. This is very important for me because I want to continue visiting and supporting a place that supports their own employees. To me, it sounded like the employees enjoyed being around each other and their joy and enthusiasm seemed contagious with their service toward their customers. 4 stars for good customer service, good amount of seating to chat and study, and great coffee. Minus one star just for their very minor mistake with the other customers drink and the occasional loudness with the large crowds. read more

Ordered a simple pink drink. Only 1 customer in front of me. Drink didn't come for 15 minutes until after I approached the employees. They prioritized other customers before me. The drink was also 90% ice... I watched the employee dump the remaining liquid that should've been in the cup instead of dumping the ice! They locked the doors for closing before I had the chance to see how much ice was in my drink. Coming from a previous partner I was very disappointed... I was very patient and didn't want to sound rude so I brought the attention here. Drink update: It wasn't strawberry açai... the juice they used was something else It tasted like watered down milk. Maybe because of how much ice they put in? The strawberry flavor came from the inclusions and nothing else... Is there a store manager I can speak to? read more

Fast friendly service. The coffee is always freshly-made and consistent here. The cashiers greet each customer with a "good morning". Their aren't many parking spaces near the entrance but it's fine...you can walk a few rows over. Don't forget to register your Starbucks card for their rewards program if you're a regular! read more

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Service is always fine for me, never had an issue here. I often come here for a venti ice water (dont judge me) before or after class Sometimes i would get a tea drink or their coffee is pretty good too! Very convienient for me to go to because its near school read more

This is the WORST Starbucks I've ever been to. I'm sure I speak for others as well. First off, they don't update you on your order! Which means they won't even tell you when it's ready they expect you to read their minds and find it sitting on a counter/table while you're outside waiting per covid regulations. Curbside apparently doesn't work sometimes so don't be surprised if you're waiting in your car for over 20 minutes ! THE WAIT IS INSANE IN GENERAL! Then when you finally grab that drink you've been waiting for it's SUBPAR in taste! It's like no one has ever been trained correctly. I highly recommend driving anywhere else to get your coffee. All of the employees are just plain unhappy & moody! Maybe their manager or the General manager needs to help them out, support them a bit better, or possibly micromanage ! Unhappy employees = unhappy customers. read more

I'm now having to file a health concern complaint because of stale food. The management has not handled my complaint properly. This is a problem! read more

Service has gotten a lot better compared to before. The only issue I have with this location is their drink inconsistency. I either received them too sweet or too watered down. However, their environment is very relaxing and I love how friendly some of the staffs are :) read more

Starbucks - Caramel brûlée - Coffee & Tea Near Me - San Jose, California

I normally don't review chains like this, however being a regular here, I feel remiss if I don't review this comfort haven of mine. You will usually find me here on the weekends, getting there early enough to help with the morning chores like putting the umbrellas and newspapers out. I often see my neighbors, fellow church members, and past little league coaches here as sit and type away. Comfortable, friendly, and fee wifi for ATT customers. read more

The Starbucks is pretty good. I like it when I can come and get a tea and relax. This place is OK. Last night there were Christmas song that were playing. Maybe I was mistsaken but that's what I heard. It's March. What's up with that? read more

Not much to say for a Starbucks that most people don't know honestly. The nitty gritty: This store can get busy, so during peak hours it may take 5-10 minutes for you to get your drink, especially if it's something labor intensive like a frappucino. Minus a star for this unfortunately, but know that it's not the staff's fault that they get busy. Something quicker like a drip coffee will come out pretty snappily though. No problem if you come in at like, 3PM though. Service is pretty good. Baristas and cashiers are all friendly and patient if you have questions like I sometimes do. ("Do you have more cold brew today?" "Do you have time to make a blonde roast for me?") Store is kept clean for how much foot traffic it sees, which is pretty admirable. Not a fan of how they installed pin-pad locks on the bathroom doors though. Come on management, it's Evergreen, not Midtown. read more

I like the aroma of coffee even though I do not drink it. I'm one of the rare people who has the opposite effect of caffeine. My body slows down & I get really really drowsy...in other words caffeine makes me sleepy zzzzz. My review is mainly on the business meeting aspect and seeing the 2 other people I was with enjoying their coffee. I came into Starbucks before 8:30am. I choose the biggest & widest table on the far left because I wanted to have our meeting somewhere spacious. The other tables were too small. Throughout our long meeting, I enjoyed Wi-Fi, the aromas of coffee brewing, music setting some nice ambiance, and even free samples of various sandwiches they were trying to promote! This Starbucks is very busy. I noticed the line got very very long and the establishment was filling up with more people lounging drinking their coffee/Starbucks concoctions, reading books, surfing tablets, and even a study group of students outside. Great place to meet and grab a quick drink! read more

Starbucks - Nice big table for meetings and coffee for people. Wow, it's busy now - Coffee & Tea Near Me - San Jose, California

I have always had good service here but when it comes to their cold foam they do not make it properly. I even asked about the foam and was told that's just how it is. Coffee is life in the morning so to pay extra for cold foam and it literally just sink to bottom really sucks. Please make it properly. read more

Don't know why every time I go to this Starbucks location, I instantly regret it because of how long it takes just for an iced drink!!! :-( Rather go to a location towards where I'm heading after. I don't know if it's bc they're understaffed but it's not like a crazy line in here to begin with. I only go here because it's literally a couple minutes away from me. The baristas are really friendly though don't get me wrong! read more