The other day I had a mobile order at Starbucks that went to the wrong location. When I got to the right Starbucks, the drinks that I ordered were watered down. I made the mistake of taking too long to figure things out, but there was a Starbucks barista that helped me and her name was. YAZZY? I really hope I got that right because I want to thank her for being completely helpful, friendly, and totally understanding. She was able to remake my drinks and made me feel like I was not bothering. I know it was cause it was my mistake, but she said it was OK. This isn't the first time she has helped me with ordering and every time she helps she is always very nice and easy to talk with. My drinks were amazing and everybody was happy. I love going to this location because of the amazing customer service I get and I will continue to go there. Thank you. read more

Starbucks - Coffee & Tea Near Me - Rosemead, California

This Starbucks location is not bad, but there is some room for improvement. The drive-thru was a big upgrade. The inside of the store is moderately spacious with ample seating. It could be a decent spot for working or studying. My go-to drinks are the Iced Matcha Latte (smooth and creamy - perfect boost of caffeine) and Mango Dragonfruit Refresher (tropical and refreshing flavor - I'm a fan of the dragonfruit pieces). However, my only issue with the drinks is that they always add way too much ice even though I ask for less ice. The breakfast menu is pretty solid. I usually get the Egg, Pesto, and Mozzarella Breakfast Sandwich (fluffy egg frittata with kale, basil pesto, and mozzarella on a toasted cheddar and onion bun). There are also breakfast wraps, egg bites & egg bakes, yogurt, and oatmeal. For orders that are ready, employees will leave them on the counter, where anyone can grab them. Because of this, I've run into multiple situations before where someone accidentally took my order. Employees should have better oversight in this area. Highly recommend using the Starbucks app to collect rewards points and get a free drink of your choice on your birthday. Ordering and paying can be done through the app as well as scanning your member QR code at the store. read more

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This spot used to be across the street in a smaller building. Now that it's moved across to where the Burger King used to be, they've made some improvements that are quite exceptional for better and faster service. They've added a drive thru which is pretty ideal considering how busy this specific Starbucks can get. The negative about the drive thru is that it's not very spacious. Ironic since they added more space. The entrance is good but the exit of the drive thru is not very ideal. There's a middle block by the ramp that makes it harder to maneuver around if you're turning right. You can also turn left but can get blocked if there's a lot of drivers lining up for the drive thru. Parking here is less than ideal when busy, compared to when they were on the other side of the street, there were plenty of parking around, including the connecting plaza. Now, it's a lot with limited parking. The interior is quite nice, a lot more spacious and standing room. There's a bigger area for the drinks that are ready which is pretty ideal. Staff here is friendly when I've visited and ordering on the app is even better to avoid wait times. My go to drink here is the matcha latte both cold and hot as they're perfect for most occasions. Pretty standard matcha, decently well made and always refreshing. The hot matcha latte is underrated in my opinion as it's a nice option on a colder day. Overall, many improvements and plenty of renovations that can be improved on. Drinks wise is same as before, very standardized. read more

This seems like a brand new Starbucks and drive-thru. There was almost no parking left at 9:00 AM and it seemed relatively full inside. My drink came out in record time and was nice and hot. The staff were kind and efficient when taking my order with no mistakes. I'll be back to this highly rated Starbucks! read more

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It has taken me way too long to write a review. This is my regular Starbucks. Even before the move. The morning crew is the best! Always so pleasant and knows me by name, as well as other customers. Drinks that I receive are always consistent. The interior is clean, with ample space for work/school. I'm so glad they moved to a newer and bigger location with a drive thru. I still go inside because it's faster when you do a pick up order rather than wait for those ordering at the drive thru. They have order pick up parking right in front. So it's quick. My forever Starbucks! read more

Starbucks - Quad shot, salted caramel cold foam, White Chocolate Mocha = [close to] Vietnamese Iced coffee - Coffee & Tea Near Me - Rosemead, California

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This is our go-to Starbucks near our home. There's not much seating inside, but there's some seating outside where the old guys hang out and drink coffee and chat. This is more of a spot to grab and go. This is a pretty busy location where the orders are sometimes piled up. If you can't find your coffee, they can remake it for you. Thankfully, they're building a bigger location across the street. I'm looking forward to a bigger location with more indoor seating. Fingers Crossed! read more

Starbucks - Coffee & Tea Near Me - Rosemead, California

Very cute and cozy place. Nice beats/radio music, similar to pop bar/club vibe. All the stagg were kind and efficient, Yazzy helped us with our order. Tasted like a well made Starbucks drink. Initial drink was made in error (shaken when I ordered no ice), so staff apologized and gave me the iced one for free while making the correct order, which was a nice way to reduce food waste. Appreciated the vibe and friendliness. Smaller parking but drive thru available. Would return if in the area. read more

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Stopped by on Sunday, 04/20/25 with my boyfriend - he mentioned that this is a new Starbucks that recently opened, and this building used to be a Burger King! Very clean and spacious Starbucks - good for those who would like to study here or simply chit chat. I ordered a matcha latte with oat milk and my boyfriend got the mocha frapp. read more

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Sable is truly the best barista! I even followed her from a previous location because she's that amazing. Starbucks is lucky to have such a gem on their team. Keep up the fantastic work, Sable--I'm sure all your regulars appreciate you as much as I do! read more

Starbucks - The usual - Old-Fashioned Grilled Cheese and matcha - Coffee & Tea Near Me - Rosemead, California

Super rude and unprofessional staff at 5 pm. I ordered my drink around 5 pm using drive through. No one else behind me. I saw the one of the staff hand over my drink to window. But the person who suppose to take care of drive through. She facing to other side smile and laughing with other staff. Make me wait 5 mins and finally open the window. I asked is that my drink ? She said yes. I said. I saw drink came 5 mins ago. She said its only 3 mins. And asking. Do you want it or not ? I said no. Super rude staff. Why make customer wait for them to joking around each other ?? read more

I always have the matcha tea latte,but with this location Didn't shake will taste not good ,bad experience read more

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Went to this starbucks on 10/16/25 at around 6:58 PM. Before buying something, I Had to use the restroom and a girl in a nice way, said the restrooms didnt work that they will overflow, I asked politely where do you guys use the restroom if both restrooms are closed and a gentleman said across the street at Jack N the Box. Wow.....cant beleive starbucks doesn't have functional restrooms for its employees or customers. Pathetic read more

Hard pass for this location. The building looks nice and all but today I went to drive thru and it was bad. No greeting or thank you when I got to the window. The person just had like a angry face, even when I said thank you to her. 8/12/25 at 430pm. It was so uninviting I don't think I'll come back anytime soon, but maybe the other employees are nicer. Drive thru was slow too. read more

This review applies to all Starbucks and whoever dictates the change. If I can't see what I'm drinking then I'm not buying! You just lost a daily customer with switching your clear plastic cups to paper. I went to buy my boss a valentines drink yesterday and bought it because it was pink. The drink was in a paper cup you could not even see what it was. My ice tea had soaked through the cup after a couple of hours. And the new lid to my coffee made it impossible to sip. What are you thinking? Save a few bucks to loose customers? Even if this was an environmental issue, you could come up with a better solution to see what is inside. If I can't see it, I'm not drinking it!! read more

Starbucks - Coffee & Tea Near Me - Rosemead, California

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I went to Starbucks a few days ago and yazzy was amazing!! She answered every question I had about coffee roast! Smart, sweet, patient, hardworking and cute? read more

I literally live across the street from the Starbucks it's so disappointing to see this Starbucks service downgrade because it's always taking forever in drive-through to get your coffee I literally drive 10 minutes to another Starbucks to get my coffee cuz this Starbucks for some reason takes forever when you're in drive-thru you literally will not move for like the next 15 to 20 minutes they can definitely improve or bring more senior baristas to help push lines. read more

Attention, USC fans! This Starbucks location sells the California, Los Angeles, and USC mugs. I purchased a USC mug, and there were a couple more on display. As for the drinks, they were standard. The prices have definitely risen due to inflation, though. Just note that you need to ask for straws as there aren't any near the counter. read more

Starbucks - USC Starbucks Mug - Coffee & Tea Near Me - Rosemead, California

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Very patient customer service here. Only a few people working behind the scene, so if there is a line you're gonna have to wait at least 20 min for your drink. Came here on a BOGO afternoon and there's 10 ppl in line when I got in. No drive through despite google saying there is. Parking is tight but people do move out. Overall a small place with only one long table and a bunch of high seats a long the window. Good amount of merch including USC mugs. read more

Quality/Quantity - My usual tall drip coffee, but today I got the Christmas Blonde. Atmosphere - Christmas/holiday merchandise everywhere. Some Thanksgiving merch leftovers, I didn't check to see if it was half off. Good size indoor location, no drive thru, no outside seating. Fairly large mobile ordering business. Open 7 days a week from 4:30am to 8:30pm. Service - Anthony was great and very positive. Price - $2.65. Owner Comment - Congrats on all your success since 1971 and being the largest coffeehouse chain in the world! #114 on the Fortune 500 list. As of 2021, 33,833+ stores, and 15,444 of them in the US. 1992 IPO. 2003 Acquired Seattle's Best Coffee. 2008 Loyalty card program. 2020 Generous programs to employees due to COVID. Closed all stores except drive thru and delivery only. Paid for 30 days whether employees went to work or stayed home. Gave employees free daily meals and drinks whether they were working or not. Focused on the mobile app and future stores "convenience-led" formats with drive thru and curbside pickup. read more

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I had a really disappointing experience at this location that made me not want to come back -- and it wasn't even about how my drink was made, but the complete lack of customer service. I first came by yesterday, but they weren't accepting Apple Pay, cards, or mobile orders due to a worldwide outage, which I totally understood. So today, I called ahead to ask if things were back to normal. The girl on the phone said yes, so I placed a mobile order around 12 p.m. When I got to the store, I noticed my iced mocha was missing the whip cream (which I hadn't asked to remove). I went to the handoff area and said "excuse me," but no one acknowledged me. There was a girl on cold bar with her back turned, not even glancing to see who was there, and another on hot bar who was facing me but didn't bother to ask if I needed help. Everyone seemed too busy to notice me, even though it wasn't crowded at all -- just two cars in the drive-thru and I was the only one waiting inside. I ended up walking over to the cashier and asked if she could help me add whip. She told me, "I'm actually not clocked in, but they can help you," and pointed back to the baristas. In my head, I couldn't help but think, "Then why are you standing at the front?" I went back to the handoff area and stood there for over three minutes, still completely ignored. The girl who wasn't clocked in walked over to make her own drink (which I know the policy is you are not allowed to ring yourself and even to make your own drink) but never said a word to her coworkers about me needing help. So I called out to her again and asked if she could add whip, and she just told me, "You can talk to them." At that point, I was frustrated and asked who the lead was. She pointed to the girl on hot bar, who finally turned and asked, "How can I help you?" It turns out she had been the supervisor the whole time, and the one who made my drink, yet didn't step in to help until I specifically asked for the lead. They finally added whip to my drink, and I left. Afterwards, I called to ask for the general manager's name (Meghan ) and the lead's name (Ariel). Clearly, the management and team need more training in customer service. As a former Starbucks partner, I know you should always acknowledge anyone standing at the handoff, even when you're busy. If you want a quick drink, you might get it here since they aren't busy. But if they make a mistake, don't expect them to help you fix it. Personally, I'd rather go somewhere busier that actually treats customers better read more

I ordered by mobile app and showed up at the time it said too and still had to wait an additional 10 minutes in the drive thru for my order. When I finally got to the pick up window, my drink was disgusting looking and I had to ask for it to be remade. It was so disappointing to know that they were willing to hand me a gross product and not care. Honestly Starbucks has always been my last choice for coffee but since moving back from Seattle there are not a lot of great options for coffee like there is in Seattle. I know now why people from Washington choose to boycott Starbucks. So disappointed. Definitely will not recommend this location. read more

new starbucks in my area!! the drink was delicious; i got the seasonal cherry chai and it's pretty good! the only thing about this starbucks is that the tables are arranged in an odd way, but the window seat was fine. smells a lil funky but i think it's temporary! read more

Starbucks - cherry chai - Coffee & Tea Near Me - Rosemead, California

This is the closest Starbucks to me and though they are super great in customer service, I've been experiencing some issues with their drinks. Thought maybe it's a fluke but I went back and ordered the same drink a few times and it's their Matcha that they have horrible skills in making. This was mostly foam and then cold foam on top straight from the window weighed like two ounces... good ambiance and service just don't get matcha here. Also side note for the drop on 11/6 I drove by and there was one of their employees outside telling customers he was buying the rest of the drop once the first three people went in. This employee stood there telling everyone to go home since it was one at a time and he would buy the rest. Later heard from a friend it was in fact not one at a time and he was just spreading lies to get people to leave. I believe baristas should get first dibs on drops but to wait like everyone else and lie to people because you work for that exact store is not good faith. read more

Starbucks - Iced Matcha Latte - Coffee & Tea Near Me - Rosemead, California

This is my fav Starbucks in the area. The parking is a bit of a pain but so are most of the Starbucks locations in the area. This is my fav location because the staff is super friendly, it is spacious inside if you need to stand and wait for your drink(s), and they make my drinks the way I like. read more

This new Starbucks is so wonderful . Megan the manager is always smiling and so kind will all the customers. I love that's it's a drive-thru too. read more

I don't like the new staff. Please bring my baristas back!!!! I ordered a regular drip coffee on mobile order. Waited 30 minutes after getting there when it was supposed to be ready. People that ordered there while I was waiting craft drinks and frappes got theirs first read more

Not very fond of the people that work here. I've been coming here for years, and usually always had a great experience up until recently. The service was always usually good, but the people working here have an attitude. My coffee and scone wasn't made right, by the time I noticed I had already left. Pretty upset over the whole ordeal read more

This is one very convenient location! It was nice and quiet when I went in, and Mayra took care of me with my order!! It's cool when you have friendly knowledgeable employees like Mayra I highly suggest this location. I don't know why it has three stars, but it deserts five stars always. read more

Starbucks - Exterior - Coffee & Tea Near Me - Rosemead, California

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The bartenders here are terrible, they work carelessly and are heartless. I pay a lot of money for all the drinks here every day but I am not satisfied. I hope you guys can serve customers better, and the service attitude of the female staff must be better. read more

I ordered through DoorDash and OMG. I've never had an order taste or look this good who ever made my drinks deserves a raise!!!! And it was packaged really nice loved it!!:) read more

Amazing customer service and yummy drinks!!! And amazing music! The midnight drink tastes really good! read more

Starbucks - Coffee & Tea Near Me - Rosemead, California

Not sure how long this Starbucks is going to stay open as they're building a new one across the street. Just wanted to get a review in before that. I've been going to this Starbucks ever since I graduated High School, which was back in 2012! I've seen baristas come and go and a few that have stuck around. Service varies but very good overall. Wait time for drinks is quick, even on a busy day! What hasn't changed is the feel of this place. Feels like home. Very welcoming. read more

The baristas working 1/17/23 @5:30 PM are very warm & accommodating. They were in process of cleaning up & I asked for a pour over & they gladly took my order. Truly customer service bc; I'm use to excuses & with good reason. But, I have to address the professional courtesy & appreciate the staff's thoroughness & I acknowledge great service to really make my cafe visit a very nice & pleasant one! Please convey my compliments to the store managers & always glad to visit! You folks at the San Gabriel & Garvey store, "SUPERBLY ROCK!" Keep up the great attitude & everything follows! Yay for my venti dark roast pour over! Thank You read more

I bought a $300 gift card by cash, there was a cashier with glasses on checked 4 times make sure is a $300 gift card. And check every single $20s by his finger.... And I ask an envelope, and he said no , I don't know why I got gift card from friends with envelope on! read more

I miss the old Starbucks. The cafe would be quick. I don't know if they thought having a drive thru would make them quicker but definitely not quick at all. I used to like the staff as well, the staff is now rude they don't even acknowledge people, the customer service needs a lot of improvement. I waited 33 minutes for a matcha sooooo foamy and I said light ice not no ice. Not worth the experience. Or the time. read more

Okay Adam seemed not too happy to take my order and that's okay but I returned my drink after I had asked nicely to have it blended and returned the drink there was a 2$ charge for blending the drink , I was here on may 16 around 7:30 :) I'll never come back to study specially after I just spend 28$ plus the 2$ for the blended fee, hope your day gets better Adam read more

Today, I re-visited this local Starbucks in Rosemead. I am so glad that I did. Today, I met Andrea she is the manager. She made me feel like my life mattered. This is how. So, they are practicing physical distancing and requiring face coverings. I did not realize I had entered without a face covering. But, Andrea noticed. She asked me if I could use a face covering. I did not have one. I said YES! I. Whew! Then, she helped me with my order be sure I got it right. When she realized that I ordered a drink smaller than I wanted. She had my drink upgraded to the size I wanted. The Customer service was so excellent in this Starbucks that I had to tell Andrea if I were grading customer service today I would've given you an A+. She just smiled. read more

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What's up: We were on one of our runs and we thought it would be a good idea to stop by and grab a cold drink. This Starbucks was along our route so we placed a Mobile Order ahead of time. Parking: The store is located in the corner location of a strip mall, where Garvey Ave and San Gabriel Blvd meets. The parking situation can be difficult since it's shared amongst the other businesses nearby. If it's full, you can try parking in the lot between the CVS and the Hoa Binh Rosemead Supermarket. Environment: The order counter is towards the left and the seats are towards the right. There are tables and counter seating. Usually it's very busy and the seats are occupied, but we managed to find an open table near the back. The restrooms are in the back, towards the right. This location does not have a drive thru. What was ordered: Iced Cold Brew (light ice and tasted as expected). Yay/Nay/Meh: Yay. Picking up the order was East and convenient due to the Mobile Order. The staff member was friendly and the place was clean. Credit cards are accepted. read more

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My number two go to spot as they are persistently consistent! Rarely are they out of items, always friendly and professional.

if i can give them 0 star, i would. the drive through line is incredibly slow on a saturday afternoon. did a mobile pick up order and got to the drive though line. waited 10 min and one car barely moved. if i could have turned-around, i would have but we were stuck. if they were going to take a long time or is behind on many orders, you could have at least given customers the courtesy and let them know that the wait will be long! waited about 20 min for one drink that was ready 25 min ago! never again. don't come here!! read more