Staff is great...but truly the most bizarre thing to see inside a SB...just 2 girls doing their hair and makeup at the table on a random Friday read more

Starbucks - Coffee & Tea Near Me - Richmond, Texas

Blonde ristretto 3-shot cinnamon dolce with oat milk--smooth, cozy, and perfectly balanced. read more

Starbucks - My favorite is the cinnamon dulce latte oat milk 3 blind ristretto shots in a grande cup - Coffee & Tea Near Me - Richmond, Texas

I'm low-key mad that I couldn't go back up there to have them remake my drink because it was extremely watery. I haven't been drinking Starbucks in a while and I'm starting to see why again. I ordered a mocha Frappuccino and it was extremely watery. It might as well have been just an iced coffee. This was probably one of the worst that I've had. I think I'm going to stick with my Starbucks breakfast. They sold out of red cups so fast .. you would think they give each store atleast 400. read more

My favorite Starbucks place by far. They made my Frappuccino just the way I like it. Especially when I add shots,, it's just right! Not too sweet for me as well. Thanks!! read more

I stopped in quickly for a water because I was thirsty and I did get my water but the waitress immediately started gossiping to her co-worker "all these poor people man" very loudly and i was already having a harsh day. the little things that ruin me read more

Such a waste of time and money. I went this morning and ordered 2 drinks. I ordered the iced brown sugar oat milk shaken espresso which they made completely wrong. I don't even know what they gave me. As well as the iced matcha latte I ordered which wasn't blended right. The whole drink has clumps of matcha in it which are disgusting to get. Every sip is full of matcha clumps and full of matcha clumps on bottom of cup. Can't even enjoy it. I would've went back to get them fixed since I spent the money on it but had to head to work instead. That's what I get for not boycotting Starbucks from the beginning I guess. Last time coming here. Overpriced and don't even get what you ask for. read more

My goodness... always bad. This location has slow workers and the espresso is always burnt and gross. Not worth it. read more

Starbucks - Caramel latte - Coffee & Tea Near Me - Richmond, Texas

Haven't been to this location in awhile since the other two starbucks opened nearby, but stopped by today and never will again! I ordered a cupcake frappe, caramel crunch frappe, cookies and cream frappe, and my venti dirty chai. Y'all I had to give the lady on the speaker the recipes without fully knowing myself.. please note it's also happy hour.. I get to the window and the cupcake had coffee in it.. and the other drinks were not happy hour size.. grande or larger.. so they fixed it but the guy in the back makes a comment ad the window is closing to tell the customers the drink orders need to be right in advance.. because we can't be wasting time.. First sir... train your peeps on the speaker and this wouldn't have happened. read more

Great location! Was very busy on thanksgiving morning, probably because they were one of the few places open. My drink was made correctly and considering how busy they were, it was made quick too. read more

I love this Starbucks and I have been coming here since they pretty much opened, but lately the service here is extremely slow, lines are always long and move worse than a turtle. Every time I come through drive thru I spend about 30 min or a little more in line for my drink. Today I spent 27 min in line and still didn't make it to the box to place my order, so I decided to leave. read more

I was treated like royalty! I was so eager to walk in and pick up my morning mobile order in a Christmas cup and all! Unfortunately, I realized pretty soon that I had ordered from a nearby Starbucks and not this one. No problem, a sweet guy with glasses said "no worries ma'am, what did you order?" He handled my ham and cheese croissant and my Venti holiday drink in a flash! I will make it my business to stop at this Starbucks every Saturday morning when I drop my kids at my husband's office for work. This is the sort of customer service we rarely see anymore & I was so pleased to be treated with grace and kindness this Saturday morning! read more

Starbucks - The staff working - Coffee & Tea Near Me - Richmond, Texas

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Slowest Starbucks on the planet. And side note .. who told y'all everybody wanted a sippy cup? My dragonfruit chunks are really messing with my enjoyment of my grande mango dragonfruit. Other than that, I love you jus not this location. 1 star for all the employees that clocked in today! read more

I ordered pumpkin creme cold brew and it tastes nothing like pumpkin. I usually order this every year and it's always tasted great, but this location makes it horrible. There's usually pumpkin seasoning or cinnamon seasoning on the top and they didn't add that for me. And my drink tastes like straight up milk. So disappointed. read more

Starbucks - Pumpkin creme cold brew - Coffee & Tea Near Me - Richmond, Texas

Welcome to the Starbucks with the slowest service on earth!!! The baristas are hit or miss. Most of them are friendly, but some stand around talking instead of making your drink when it's slow. It has now been 18 minutes, and my wife still has not received her freaking frappucino! So, it's been a few years, and the service has gotten a lot better! Justin is the best barista here, but there are several great ones like Christian and Tyler! If you've had slow service here in the past, give it another try. If the manager(Natalie) is working, you better believe they'll be on point! If you come during their rush hour, expect to wait a little longer. And if it's taking longer than expected, it was probably just an honest mistake. FYI, if you are looking for a good wi-fi signal, my speed test showed they're getting at least 50mbs download, and 11mbs up! read more

The best Starbucks ever Very good service Very yummy food Very good drinks Coffee read more

I like this Starbucks location. It's close to my church and if I just need a little pick me up after service I come here. Usually, they do my drink very well. I'm pretty particular about what I drink. It is always a refresher with mixed lime and very Berry hibiscus or it is a caramel frappacino with no Whip, soymilk and extra caramel... usually get it right every single time! read more

By far THE slowest Starbucks I've ever been to. I've been sitting here for over 20 minutes & still don't have my drink. Overheard the other woman telling someone she has been waiting for 30 mins already and still no drink. Unless you have nothing on the schedule and want to hang out in a coffee shop all day, don't waste your time. read more

I frequent this Starbucks and always get my Trenta Refresher drink with no ice. It has always been filled to the top. Today, my cup was filled 2/3 of the way and was told this was a new policy for no ice orders. read more

Starbucks - Trenta Mango Dragonfruit Refresher with no ice...exactly as I received it...only received 2/3 of a cup. - Coffee & Tea Near Me - Richmond, Texas

This Starbucks was initially my go-to coffee shop to write a paper or work on some project because the place does not get too overcrowded. They play really nice music, and it is clean most of the time. I always order the classic espresso coffee like caffé mocha or chai tea latté or cold coffee such as frappuccino. They have a new flavor of coffee which is the cinnamon chai latté that I ordered 2 nights ago, and it was really good. Yesterday, I ordered it again, and the taste was not the same w/ another person making it. I told them about it, and they immediately replaced it, but it was not the same again like the other night. I think they need training on consistency on making the coffee. Today, I was standing at the counter. Several staff had looked at me and ignored to take my order. Finally, the 5th person did. I ordered a tall caffé mocha. I lifted the cup after it was made, and the cup was only halfway full. I would have said something, but I thought I would just put the complaint here so all of their staff can possibly read this including other customers. For such a new branch of Starbucks in this location where sales is dependent on the residents around the area and not business people, I think it's important that they establish consistent and good customer service. I like Starbucks, but I also love Dunkin Donuts' coffee where price is cheaper, and coffee is comparable. I wouldn't mind driving to hwy 6 to get DD coffee that will save me money. This is my first yelp review. I never really write reviews for yelp, but after ordering a tiny coffee that is as expensive as $4 that is half-filled, I just had to write this review. read more

Starbucks - Here is the half-filled caffé mocha that I got. Who pays for almost $4 coffee like this? - Coffee & Tea Near Me - Richmond, Texas

These guys are top notch! This morning, after arriving and ordering my coffee via the drive through window, I realized I had forgotten my wallet at home. The team here didn't blink an eye and said my coffee was on them! This was such a great gesture that I came back and left $20 and asked them to buy the next persons coffee(s) on me... I love it when things like this happen... Please pay it forward :) Huge thanks to the Starbucks team for making this a great Monday! read more

Starbucks - ...with a DRIVE THRU! - Coffee & Tea Near Me - Richmond, Texas

This is my favorite Starbucks location across the nation. The coffee tastes great and the food at a reasonable price. One of the reason why I frequent this place is they have the friendliest partners! They will make it a point to know you and your favorite drink So, come on in! read more

Second time I've been to this location when they've made my drink without a key syrup, and then when I get it & complain they say "oh sorry we were out of XYZ" I don't understand why I can't be told before I order it so that I can get something else. That's ridiculous to pay $6 for hot milk. read more

My mom lives around here so I always grab a Starbucks when I visit her. As an avid coffee drinker (gold card member that drinks coffee throughout the day, everyday) the joy that came over me when I saw that a Starbucks was "coming soon" was beyond describable. I decided to give them a month after they opened before visiting so they can work out the kinks and let the newness die now. My first visit was horrible, I ordered a drink off their secret menu and that was an epic fail. They were not able to comprehend the drink order and gave me an attitude about ordering that drink. Lesson learned. Next time I came back I order their typical holiday drink to keep it simple. They charged me twice for one venti watered down flavorless frap. 3rd-5th time visiting here was the same, disgusting. Their baristas need more training, they're being light on their pumps, or they're just being careless. It's either diluted or unpalatable. I will not come back. read more

Put lemonade in my hot tea and when I requested them to change it the employee leaves to confirm I did not ask for lemonade in my hot tea... Then my friend ordered a drink and had to wait 6-7 minutes for the girls to stop talking to make his drink.. no their customers were in line and no one was in the drive through Poor work ethic and poor customer service read more

I freakin hate this Starbucks. Can't wait till the one acceoes the street opens up. They take forever. My cup with all wet when I got it with the top lose. And these people are slow. They desperately need some manager or someone there read more

Ah, expensive coffee, thy name is Starbucks! So I was pretty psyched when this place opened up because its close to home, but it is also close to a high school. So what does that mean? It means lots of those kiddos are going to be hanging around the area, or worse, working there!! Overall, this is your typical Starbucks. Not much space inside, packed drive thru, and a couple tables outside. Since im not a fan of waiting, I assumed going inside to order would be my best bet, oh no! All these young teens are running this place on the insde, so you better believe its gonna take a while. Im a pretty patient guy and im understanding of high school kiddos having their first job ever. They were pretty friendly, apologetic about the slow service and then handed me my coffee. Wasnt anything great, nor anything terrible. Its just alright. Starbucks is just another fast food joint that serves expensive coffee, its best to have no standard. read more

Got a matcha green tea latte with two pumps of vanilla and came out with milk. No matcha flavor, no vanilla.

I wish I could rate them no stars! They have consistently messed up my order for weeks and then complain when having to fix the drinks they messed up. At this point they need to retrain the staff as a whole because it literally makes no sense that I repeat my order a multitude of times and it still comes out incorrect?! Imagine how inconvenient it is to get to your destination only to have to return to this sucky location. -1/10 you're better off just going to the highway 6 location. read more

I only go to this Starbucks when I don't feel like driving to Westheimer/Hwy 6 location! This location is always a crap shoot in the dark! When ib forget to taste at the window I get home & have regular coffee instead of Gr Smoked Butterscotch or Toffee But Latte that I ordered! I'm so done with the excuse of new employees... I pay with my phone & when the tip until message pops up I close it because I just can't due to inconsistent service! Now I have to flavor the $6 coffee myself! UGH... read more

Starbucks - Coffee & Tea Near Me - Richmond, Texas

Got a Trenta pink drive with strawberry infusion for free birthday drink as a gold rewards member. I ordered it via the app and when I pulled up later via drive through they had the drink ready and promptly. Thank you read more

I had a chai latte and it was pretty good! I was working on my thesis about can birds see the wind. I was having a mental block. I was getting very frustrated and then I had to use the restroom. The restroom was fabulous! I dropped a nice deuce in relaxation! I came back to continue my work on my thesis and my mind was so clear. It was like once I cleared the pipes, I was free as a bird to continue my writing! I will definitely be returning to have a chai latte and to use that nice restroom! The toilet paper was A-OK!!! read more

My friend and I came when there were only 2 cars at the drive-thru with no line inside. We're thinking this can't take long at all. WE WERE WRONG. Dead wrong... There were 6-7 people deep behind the counter and we had to wait almost 30 minutes for 5 drinks. Stock order too... None of those complicated requests to add more to a drink. Customer service was OK. Friendly but were lost and confused with the customer line building up. They need a few veterans in the starting lineup. In the end... Everyone said their drinks were just OK compared to other locations I'll be back in a few months for another shot. read more

What a terrible horrible example of an "experience" at this location. I orders they the drive thru today 6.29.16 around 3:30 pm. I have been buying Starbucks for over 20years. I ordered coffee with Creme and sugar. One with soy. Pulled up to the window and girl with glasses did not smile, greet, or tell me the price. Oder came. Asked which one has soy she says, "it's says it on the right there". I asked where? She couldn't find it either. Pulled down the sleeve and oh there it is! Rude! Coffee came cold. Would need to brew new post or make amaricana for us. Ok make the americana with cream and sugar one soy. 5 minutes later (still rude) here you go! Which one has the soy in it? She says that's not what an Americana is. It doesn't have Creme and sugar - you need to specify what you want in the drink! Ok. I did! I also have been buying Starbucks for 20 years I know what and Americana is but thank you for condescendingly explaining it to me. Didn't offer to put cream in didn't offer to fix it. I I said thanks and left. Get her out of working the window and behind the counter. read more

I normally get the tall mocha frap, but this time I decided to be adventurous and get the caramel frap instead. I wanna say I was delighted with my choice. Not too sweet and with just enough caramel drizzle. I did not go inside the Starbucks but drive thru was fast and friendly. I will be coming back! read more

Starbucks - caramel frap - Coffee & Tea Near Me - Richmond, Texas

My wife and I have been coming to this Starbucks almost daily for over three years. Wonderful employees that go out of their way to make each visit. Keep up the great work! read more

It's a good Starbucks! Great atmosphere, friendly employees & nice space. however, its so cold..... it's like a freezer in here. Bring a jacket, thick pants & socks unless you want to shiver the entire time read more

I mainly come through the drive-thru and it has always been fast/great service. Favorite coffee drink to order is the vanilla iced coffee with soy, but will be trying the Vanilla Sweet Cream Cold Brew soon (it is said that it'll be less sweet and stronger so we'll see how I like that). I enjoyed the iced coconut milk mocha macchiato (JUST MAKE SURE IT'S MIXED so you don't gulp down syrup like me, yuck lol). As for the teas, my top choice would have to be the strawberry acai drink. Recently tried the refreshers after 3pm, it was not as good as I anticipated so I don't think I'll be trying the other flavors. read more

This starbucks is very clean. The customer service is great especially in the morning when i really need my coffee and its done right. Nice touch that some of them remember me just by voice and order. I frequent the establishment but i didn't think i went that often for them to remember me. read more

This location is super convenient for me. everyone is always friendly, speedy and gets the order right. I used to come here to do some work but it's WAY too cold inside, but this seems to be the theme with most Starbucks. Otherwise this is a great location, plus in proximity to McDonald's if you need some nosh. read more

I've ordered curbside pickup twice. Both times it took 20 minutes for my drinks to be ready. The first time I called and was told if you want you can come down and get your drinks it'll be faster....so what's the point of that service. How ever the last time I ordered "CURBSIDE PICKUP" I had to get down and get my coffee. When I got down my coffee had just been sitting all watered down. I do not understand why they have curbside if no one cares for that service. read more