I was in Richmond visiting friends and after dinner we were in need of something sweet and caffeinated. Dutch Bros Coffee happened to be right across the street from where we were so it was a no brainer to stop in. It was later in the evening close to the time they close, but they were ready for us with a smile. Like all Dutch Bros, they mainly do drive thru but also have a window if you want to walk up. No inside seating and I didn't pay attention to see if they have tables out front like other locations. As you pull up, someone will come out and take your order with an iPad. Customer service here was great. After ordering, you drive up to the window to pick up your order. I've been to some where the line wraps around the store, but they get the drinks out quick. It was a chilly night, but I was in the mood for a blended drink. These are basically coffee shakes. Now, the menu has a good variety of options such as blended drinks, hot coffee, tea, iced tea, shakes, energy drinks, hot cocoa, smoothies and even some snacks. On top of what's shown, they also have a pretty big secret menu. IYKYK! This time around I went with something off the regular menu which was the Caramelizer. This was a blended espresso, caramel and chocolate milk drink. They take the time to blend it correctly so you won't get chunks of ice while trying to enjoy your drink. I like this drink alot as it drinks like a dessert but still delivers the caffeine hit I'm looking for. My fam loved all the drinks they had too. I love that they also had caffeine free options for my niece who just wanted to be like us old folks. Overall, just like any other Dutch Bros I've been to, this location did no disappoint. I would definitely come back if in the area. read more

Dutch Bros Coffee - Blended Caramelizer - Juice Bars & Smoothies Near Me - Richmond, Texas

They told us they turned off the coffee machine and it wasn't even 10pm yet! Asked if we wanted a redbull the audacity! These workers are lazy! Get new ones! read more

I go here daily and there's always Great service and attitudes! Zoey, Gabby and Lee are the best, they keep it positive and move quick

Drinks were great and made so quick! Liz and Gaby had such great energy and held good conversations while still getting our drinks out fast!

Liz and Gaby were full of energy and excited to serve us. They were fantastic and made our drinks quickly and very well! Would 100% come back again to see them. #Slay read more

Dutch Bros never misses! From the friendly, energetic staff to the consistently amazing drinks, it's always a great experience. The Golden Eagle is my go-to -- smooth, rich, and just the right amount of sweetness. The strawberry lemonade is also a hit every single time -- super refreshing and packed with flavor. The vibe at Dutch Bros is unmatched. You're always greeted with a smile, and the service is fast and upbeat. It's one of the few places where both the coffee and the customer service are always on point. Easily one of my favorite stops for a pick-me-up! read more

This is going to be short and sweet...very sweet! I'm not big on coffee, period, but my girlfriend and her son are, so they took me on their jitter juice run one Saturday morning. It was interesting to see the young ladies standing out in the chilly air taking orders in the drive-thru lanes. They were nice and quite efficient, to say the least. They ordered their usual coffees, along with a muffin top pastry. No, really...they cut off the top of a muffin and package it as a snack...at the price point of a whole muffin! I got a highly suggested Peach Lemonade, which tasted pretty good, but was very,very, sweet! Sheesh! Also, I was told that each straw that is given to you with your drink represents something. My girlfriend got a pink straw, which means she's pretty. Cam got an orange straw, which means he's strange. I got a green straw...meaning I'm unsightly? WTTH (what to the hell)??? read more

Dutch Bros Coffee - Peach Lemonade - Juice Bars & Smoothies Near Me - Richmond, Texas

My favorite Dutch bros location! The service /workers are always the nicest. They always make my drink so great! Audrey is always the sweetest, thank you to her for always having great service :) read more

Round of applause for the girl with glasses and long blonde braids. This is the fastest I've ever been through a Dutch Bros line. She was handling very well on a busy Friday morning! Super friendly and professional. read more

Picked up coffee on my way out of town. This was my first time trying the coffee at a Dutch bros. I got the large kicker iced. It was pretty good overall. Good enough that I will definitely be a customer in the future. FYI the large size is pretty big!Took me quite a bit of time to finish it read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Richmond, Texas

Just an update but I was in line at the drive thru at 9:55 pm with one car ahead of me. By the time I got to the window, it was 10:00 pm and they said they were closed. It is what it is, but I feel like if you're in line before they close, it's still possible to order. I had a similar experience at a different Dutch Bros location and the staff there were understanding and still took my order since I was in the drive thru line. The staff at this location may be new or tired but it seemed to me that, at least tonight, they were ready to close up at 10:00 pm regardless of who was in line. read more

They are such a gem in the neighborhood! The staff are absolutely delightful and helpful. They are more than willing to help with any special dietary restrictions. The staff recommended something off their menu and I loved it! I think it was a salted caramel hazelnut truffle....something along those lines. They were able to make it dairy free by using almond milk. The salted caramel foam does have a trace of dairy, but I'll have it without it next time to minimize any food sensitivity issues. They have a drive through and a pick up window. There is no seating area, so it is not a place for you to go and study or work. The drinks are a little more pricey but you get great service and a excellent drink. They often have unique options. read more

The one that took my order was attentive and polite, but the one serving my drinks to me at the window, along with her fellow staff was absolutely rude to me when I asked her to throw a can away for me, or if they have a trash can outside somewhere. Nothing wrong with the policy she delivered, but the delivery with the amount of sas and looks her and her colleagues gave made me feel soo uncomfortable. I immediately asked for a refund, and took my business to black rock where their employees know how to treat a fellow human being. The "woke" vibes is strong at this establishment, tread lightly.. read more

I'd suggest going to the other locations. I typically get light ice on all my drinks and they fill it all the way to the top. At this location, if you order light ice, they do not. The rebel is on draft. I got a rebel with light ice. And it was basically 3 quarters full. I was told I needed to buy another rebel for them to fill up. Go to the others and get what you pay for. read more

Dutch Bros Coffee - Not full rebel. - Juice Bars & Smoothies Near Me - Richmond, Texas

Love this place such sweet girls and they're so fast and make my drinks taste great!

Everyone is so nice and attentive. When I ask for suggestions they always recommend something good! read more

Dutch Bros Coffee - Blue raspberry, coconut, and sweet cream soda super yum - Juice Bars & Smoothies Near Me - Richmond, Texas

My first time here, and I was made to order without even seeing the menu by a person on foot. after we figured out what I might like to drink (told them I liked Nitro cold brew and they said they had that), then I was guilt tripped into giving a tip; in a drive-through! By the time I went through and got my drink, the people and the drinks were a 3 out of 5 star, but I will be avoiding this place as I do not believe in being hit up for a tip before my experience is concluded, Much less a drive thru. Nitro cold brew was all ice too. Was half empty after two gulps. Tastes like watered down coffee. Back to Starbucks where their nitro cold brew is just brew. read more

Dutch Bros Coffee - Nitro cold brew equivalent - Juice Bars & Smoothies Near Me - Richmond, Texas

Great alternative to Starbucks. Its great that there's competition in Aliana now. I always go for the Dutch Frost variety or Smoothies. My favorites for Dutch Frost include: White Zombie, Toasted Mellow or Cookie. For Smoothies, I love the Green Apple the most and sometimes go for Mango. The Chocolate chip muffin top are amazing. Customer service at the Aliana location is quick and great. read more

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Better than Starbucks in my opinion. My dad is very picky with his coffee and even he thinks Dutch Bros is very good. Usually I stop by in the afternoon and there is usually no cars or one car in front of me. Staff here are friendly and tries to strike up a conversation with you. My go to drink is an ice golden eagle with soft top. Delicious! I believe it's drive thru only, no dine in. Can't wait for more locations to open and one closer to my home. TAKE MY MONEY. read more

This location is good 85% of the time. They either rush your drinks or they take their time.. and rush them when there isn't anyone behind you. You ask for light ice, they give it to you or like 4 ice cubes LOL. Otherwise the staff is great and they make through the rush fast. If the line is too long definitely enjoy their window service! They also give pup cups! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Richmond, Texas

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Quick and fast. Like a Dutch Version of Speedy Gonzalez. Yes sir, its the tasty of tastiest, Dutch Bros Coffee. I'm a fan of those windmills, and whenever I see them around, I'm always tempted to get in that line and spend some money on an affordable coffee, that I don't really need. No matter, Dutch Bros and I have always had a love at first sight, relationship. Since the windmills started invading the Space City, I became an addict. I've tried many flavors, but its that large Iced Cocomo that has my heart. Its the perfect balance of oat milk with a delicious chocolate flavor. Oh man, just burry me now with that drink in my hand. Even if I get the largest size, after a few sips, its seems to disappear instantly. Maybe its that they put too much ice in that cup to trick me, or maybe its that smooth coffee goodness that has me addicted and makes it disappear so fast, I'm not sure. Anyways, I had been to the first locations that popped up in the city, since I'm always on the hunt for a new cup of Joe. When this location opened close to me in the ever-growing Aliana area, I knew that I would become a regular. When they first opened, that customer service was spectacular! I kid you not, it was like going to a Chick-Fil-A Drive Thru. The kiddos were out there, tablets in hand, and taking orders right up to your car. All they were missing was the good old, "my pleasure." Since this is really just a drive-thru coffee spot. I appreciated the quick efficiency. Sometimes I would get my coffee brought to me before even reaching the window. Other times, that coffee would be there waiting for me at the window, begging to be mine. Ha! On some visits, they also give away free stickers, which is always a cute little treat. In more recent visits, the customer service has gone down a bit. I'm not sure if its a big turnover of teens working the drive-thru. They take longer than before to whip out my coffee. Its not a killer, however it definitely isn't what it was in the beginning. No worries, that Cocomo will always have me saying, "Hello again, Dutch Bros!" read more

Dutch Bros Coffee - Always a beautiful site. Ice Cocomo - Juice Bars & Smoothies Near Me - Richmond, Texas

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A lot of mixed reviews here but I am going to give you my opinion. Location: 5 Coffee: IMO - better than Starbucks for what I have tried.. I get: Dirty Vanilla Chai Pour Over (no ice) My hub and kids choose from the expansive list of lemonades! Pros- The drinks are yummy, the staff is friendly (they are told to make conversation- so indulge them), the REWARDS rack in quick! The staff is composed of high school kids so Be Kind! Areas for improvement- The ordering process and wait for your order: The staff stands outside in the heat/rain/Texas weather - (Dutch Bros accommodates them with personal tents and covers on the iPads (where they take your order)) and there are two lanes for you to pull in... there have been times when a car that rolled up after me gets their order taken before me (happened today). This can cause issue - BUT just because they take your order first does not mean you will get your order first. They will bring your order to you allowing you to exit through the exit lane. I am somewhat patient - I am a HS Teacher, but some folks are not. read more

Dutch Bros Coffee - Kids Coco! She loved it! - Juice Bars & Smoothies Near Me - Richmond, Texas

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It pains me to write a negative review since I love Dutch Brothers, but I've had two negative experiences at this location. Last week, I used the secondary lane that was open for the drive-through. Unfortunately, I ended up waiting in line for over 35 minutes because the employee was only taking orders from the first lane. Both the car in front of me and I left without ordering; I was so frustrated that I just drove off without completing my order. Today, we visited Dutch Brothers again. The line was roughly 15-20 cars long and extended out of the parking lot. There was no one at the walk-up window, so I parked and went to the counter. When I placed my order, the lady who took my order immediately started making drinks. I could see that both stations were up and running. Soon after I ordered, another employee told the lady to break down that station, indicating they would only use one station for both the walk-up and drive-through orders. This decision resulted in a significant delay for my order, as I had to wait roughly 20 minutes while the one station serviced the drive-through line. The wait time was frustrating, especially since it seemed there was enough staff to manage both the counter and drive-through. This lack of coordination and service efficiency made for another disappointing visit. I hope Dutch Brothers addresses these issues to improve customer experience in the future. read more

Ehh I have mixed reactions from this Dutch Bros coffee location. Some days they make it really good, some days are just plain bad. Their pumpkin spice caramel cold brew is NOT nearly as good as Starbucks. Dutch bros have decent drinks and they offer many things to choose from on their menu. Staff are friendly and all young for the most part and their job is to start up small convo while waiting for your drinks to be made. Make sure to download the app to get your points! read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Richmond, Texas

Let this be a warning... do not ask for light ice at this location!!! I was genuinely in shock when she handed me my drink and i'm never the type of person to say anything about my drink, but I don't think THIS much of my drink should be missing just because i asked for light ice.... I ask for light ice at every dutch bros location i go to and i've never had my drink handed to me like this. And I feel like for damn near $7 it's even more ridiculous. read more

Dutch Bros Coffee - Juice Bars & Smoothies Near Me - Richmond, Texas

Great coffee, but the drive thru process needs work. Two lane options but it's usually all self-regulated, which means the one lane goes nowhere because no one wants to let cars in. Again, great coffee, but they need to rework where the workers take orders. So many times I've had 2-3 cars get their orders before mine because they focus only on the left lane. read more

Drive through is fast with 2 lanes. And if it starts backing up ... Out come the baristas with their tablet to take your order. The Caramelizer is Amazing! Great place. read more

This is my favorite Dutch Bros I have visited and I have visited many in Texas, Oregon (yes, even Grants Pass), Washington and Idaho. Awesome customer interaction and service is always quick and efficient. Love stopping by to grab my normal when I'm in area. Keep up the good work! read more

Friendly staff, quick service, and amazing drinks. Dutch Bros never disappoints! Vibes are also great here

I'm in love with the Bros, their Tropical Lemonade with strawberries is my go to. Absolutely delicious read more

Dutch Bros Coffee - Tropical Lemonade with strawberries - Juice Bars & Smoothies Near Me - Richmond, Texas

Omg sooo good!!! I had an amazing experience here! They had my drink in and out so fast it was unbelievable! I was talking to the manager and she was amazing! Gave me great drink recs like a honey salted caramel chai with soft top! Omg a must try so good! She was super sweet and honestly deserves a raise she is killing it!! Reminded me of the Dutch back home in Oregon! I love the vibe! read more

Doing errands in the area and decided to try this latest coffee chain to hit Houston. I went with the iced caramel latte. I ordered at the walk-up up window since the drive thru had such a long time. It took about less than 5 minutes for my order. The taste was spot on and was refreshing. But it was too sweet for my taste buds, purely a personal preference. The young and cheerful employee was friendly. I believe my drink was a little cheaper than Starbucks. Hopefully a Dutch Brothers will pop up in my neighborhood. read more

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I had a heart experience today with the staff on the morning shift. They made sure I was super satisfied with my kicker and made me feel extra welcomed there too. read more

Love me some Dutch Bros! The drinks are always incredible and staff so friendly. The staff was so helpful and friendly. Will help with any drink you have questions about. If you suggest what you like they will help and suggest what to get. You can tell the employees all get along well and support one another They are pet friendly and offer pup cups for your pets. The employees have the best attitude and are always so upbeat I love it! A few things to remember: The lines will be long the employees literally have no control over this and should show you how great their drinks and service is. Their drinks can be sweet if you don't like this just tell the employees and they will help you! Be patient and kind they are doing their best to talk to you and help you kindness goes a long way. Their job is to talk to you and help you they will talk to you about things and be engaging. Just be kind and have fun with them this is what Dutch bros is all about and part of their amazing service. As always be kind and patient it helps so much! read more

All the drinks here are sweet but it's a good treat once in a while. This is not a sit down type of coffee place. You can either order through Drive-thru or walk up place an order. I've always not have to wait very long which I like. My favorite drink is the golden eagle blended. I tried to tell them to put less sugar but it still ends up being pretty sweet. Even though the staff are young, they have all been friendly each time I have placed the order. It makes the experience nicer! read more

I drove 15 minutes to try Dutch Bros Coffee. Maybe my expectations were too high, but I thought their iced coffee (I had the iced Annihilator) was just average. I was really excited to try, because I only drink iced coffees and this chain seems to be specializing in it. I think the coffee was not made sweet enough, so after the ice is melted, the coffee tasted really bland. Also, the coffee flavor was not strong enough for me. They also have very limited food items. I tried the Lemon Poppyseed Muffin Top and was a bit taken back that it came pre-packaged. It tasted good though, but it was not freshly made. Maybe I would give it another try; however, I won't be driving this far to get it. read more

First time visitor. Never even heard of this chain before. The good. The staff is very friendly and engaging. The price for volume is within reason 30+oz cup for $6+. The bad Hilariously enough the coffee. Tried the cold brew with a splash of cream. The coffee had zero flavor which is very disappointing when you're craving a coffee flavored beverage. It was so heavily water down that it I could only imagine if they made a "lite" version of coffee would taste like. Overall come for the staff. But BYO coffee. read more

Their coffee is really weak and the drinks I've ordered come out very milky. Not sure if that's how they are meant to be but it feels like I'm just drinking sugar and milk rather than a coffee. The customer service and efficiency is great tho just can't say the same about their coffee read more

Dutch Bros Coffee - Golden Eagle - Juice Bars & Smoothies Near Me - Richmond, Texas

I love Dutch Bros! It's been a trial and error on figuring out what drink I like from here, I think I've settled on the iced kicker. This location still relatively new. The staff is wonderful. They're basically drive thru only, not sure if they have a walk up window. I didn't see any patio seating which is a bummer. read more

Staff is ok. Coffee is ok. I used to go to dutch bros in my college town on the west coast so this was nostalgic having it again, this time in TEXAS! I'm happy they are expanding. Nothing special about the coffee, staff, location. Their medium is equivalent to a Starbucks venti so thats a major plus. I drove 25 minutes to this location just to experience dutch bros again as it has been about 10years. I won't make that drive again for the coffee but if I'm the area i will moat definitely make this a pit stop!!! read more

Dutch Bros Coffee - Iced Vanilla Latte medium - Juice Bars & Smoothies Near Me - Richmond, Texas