I love this Starbucks location! Not only are the baristas at this Starbucks so sweet and kind, but they are super friendly and they really care to help you with your orders (like the kind that other people give to you, with many requests). I appreciate the efficiency of the baristas and kind note or sticker that helps brighten my day and others as well. Honestly, I have a friend who also raves about this arabica location being the best as well and having the best baristas. Locations matter, Baristas matter, quality of drinks matter... Come and visit this Starbucks since YOU matter. read more

Went to this Starbucks location in Poway for Red Cup Day. Ordered a Grande sized Peppermint Mocha Frappucino. When I drove up to the window the associate gave me my drink, but didn't give me the red cup. When I asked about the red cup, she informed me that the drink I ordered didn't qualify as a holiday drink, therefore I wouldn't receive a red cup. I told her that it was listed under the holiday drink menu online. She stepped away from the window and proceeded to get a manager. The manager came to the window and told me I didn't order a Peppermint Frappucino and I told her I did. She then proceeded to tell me that since the Peppermint Frappucino I ordered had coffee in it, it didn't qualify as a holiday drink and told me they would have to make the drink over without coffee. Huh?? As I sat there at the drive up window, I checked the website and sure enough, the Peppermint Mocha Frappucino with coffee was listed as a holiday drink. For goodness sake, PEPPERMINT is as HOLIDAY as you can get! Well, I wasn't in the mood to argue so I waited as they modified my drink. I finally got my coffee-less Peppermint Frap and drove away with my red cup. Starbucks, you really know how to ruin a holiday vibe and you still asked for a tip? Sorry, not today. read more

Starbucks - The Red Cup I struggled to get at Starbucks - Coffee & Tea Near Me - Poway, California

Overpriced coffee from a mega-corporation is not my cup of tea. It's not the fault of the people who work there, who I'm sure are overworked, underpaid, and under appreciated. Find a local cafe instead. read more

This Starbucks location has the good (pebble) ice. Totally makes the drink tastes better. =) read more

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Very sweet and everything comes out on time and accordingly. Drinks are also well made with friendly workers.

There was a short misunderstanding but Adrianna came in clutch, and refunded the order for me. We came back later to get a buddy a drink and she once again handled another misunderstanding for us. Elite patience, this girl went above and beyond. Oh yeah, and the food paired with the decor of the location was phenomenal. Highly improved my reception of the brand overall. read more

Very tailoring to the flavor and drink I requested!!! Baristas (Marylynn) were open to remaking my drink, not once but twice! Even wrote me my custom order!!! read more

Starbucks - Coffee & Tea Near Me - Poway, California

This Starbucks is always great but today especially Christian was awesome today and super helpful

Starbucks in the morning is the best way to start your day. At least, that's how I love, too. Lately, this starbucks has been rushing through my orders.im finding all my drinks flavorless.i also add extra shots just for that extra sweetness and still nothing. Today, I ordered a cinnamon dolce with two extra shots of toffee. Why did it taste like water ? And then I get to the office and my drinm is not even filled to the top. I'm so done!!! What a way to start my day off with getting ripped off by an overpriced coffee chain. read more

Starbucks - What a rip off - Coffee & Tea Near Me - Poway, California

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Drive through scam-Stay away- dishonest employees in drive thru!!! Went through drive thru at Starbucks while on vacation. My Credit card was ran by employee three times as female employee stated it 'wasn't working'. Used another card to pay as she said the original credit card 'wouldn't work'. Then I checked credit card charges and I was charged twice. I was on vacation and per Starbucks customer service I should fly back to get a refund!?!? They offered zero help. Absolutely horrible service- shady employees- STAY away read more

This place is next level clean and customer service and drinks are always on point!! The sausage egg muffin was s delightful, don't miss it :) read more

If you have a job, a family, or even a pet turtle that relies on you and you need to get back to it in this century...do not go to this Starbucks. This is my 10th time here (it's a very convenient location) and I can assure you they are slower than molasses. I have gotten old and wrinkled waiting for each latte i've ordered. Just go somewhere else and save yourself the frustration. read more

They are under construction right now so save your gas and go to the one down the street, still a very good Starbucks though, my favorite girl left sadly :( but everyone is always so friendly and they hardly mess up the drinks. read more

David is the best worker here!!! Always has an amazing attitude, makes drinks perfectly every time!!! Give him a raise for how amazing he is! read more

We frequent Starbucks almost daily at different locations. This location has so much potential but unfortunately they have a lot to improve upon. The workers have frequently gotten my order wrong in the drive through. They seem more interested in socializing amongst each other rather than provide customer service. In need of basic customer service training at this location. read more

I'd like to think I'm almost a daily customer if not weekly - all I can say is that it doesn't matter what time of day I come in - 6:00 a.m, 12:00p.m or even 4:00p.m the staff is so friendly and welcoming. I wish I knew the names of the sweet girls that help make my order each morning but everyone is always so amazing. Definitely one of the best locations I've been too! They are always on it! read more

Very welcoming! Very clean! Very fast! Everything you want in a Starbucks. Savannah was extremely welcoming and made my husband's coffee exactly like he likes it! read more

Starbucks - Coffee & Tea Near Me - Poway, California

Why do they continually ask for my name at the DRIVE THRU, but NEVER greet me BY MY NAME when I get to the window. I understand asking for my name INSIDE, but come on! If they don't greet me by my name at the drive thru, STOP asking me for it! ‍ read more

Worst service ever - the lady with pink hair is next level rude. I'm shocked by her customer service or the lack of it. She was rude to me, other customer before me and even her coworkers. She bragged about working at Starbucks for ages but I'm honestly not sure how she's made it this long with such horrible attitude. read more

If I could give zero stars, I would. Several guests and myself waited for over 40 minutes for our orders on a Saturday midday. One of my drinks was a simple black coffee! No customizations at all. And to wait over half an hour is ridiculous. I witnessed 3 people ask for a refund after waiting for a hopeless 30 minutes. Either hire more staff or let people know ahead of time that it'll be a 40+ min wait. I've never in my life waited this long at a Starbucks. read more

Always a good stop for sugar. Some do it better than others. Still enjoyable drinks. Lots of new drinks.

The customer service here it's good the ladies are really nice they even give us a free mango drink! read more

Starbucks - Coffee & Tea Near Me - Poway, California

They are very friendly at this location. Clean and welcoming environment. And of course good drinks!

I'm not sure who took my order, but when I went in I was in a really sad mood and I told him I didn't know what to really order cause my car got hit (i guess it was obvious I was really distraught). He made me this perfect strawberry açaí and it really has brightened up my mood. Thank you read more

Starbucks - strawberry açaí - Coffee & Tea Near Me - Poway, California

I frequent here in the mornings during the week and after about a year of coming here they finally at least acknowledge me when I come in. The baristas do not make an effort to get to know their customers, their interactions are not very genuine. Except for I think the manager, she's sweet & genuine. I will say my mobile order drink comes out PERFECT every single time. I'm rating 3 stars because of an experience I just had on Saturday 7/20 @ 2p-230pm. Ordered a drink and a double smoked bacon in the drive thru, I took a couple bites down the road and realized there wasn't any cheese on it. I turned around and went back and brought the sandwich inside and politely explained there was no cheese, he didn't apologize, didn't say anything except "I need to see it" okay - weird - I'm not lying about it? So they remake the sandwich, again, with no apology, and I went back to my car and opened the sandwich and there was (no exaggeration) a size of a quarter worth of cheese.... So I went back in.. again.. & same thing! This time it was a young lady who didn't apologize, instead she gaslit me and said "they just come out that way and melt into the bread" um. No. I worked at Starbucks for 8 years and I know the cheese is crumbly but that doesn't mean you give out a poor quality sandwich. Normally I wouldn't care but it's a $6 sandwich and following the LATTE model to make the moment right is not hard. At all. Overall just a rude experience and I definitely won't be back on the weekends if this is how the staff operate. The morning weekday crew is much more litty. read more

It's a small Starbucks in a small plaza in a middle of nowhere town but that doesn't stop them from delivering a 5-star level of service in a clean and organized store. We stopped in for a quick couple cups on a very cold and insanely windy day before driving back to OC after visiting a Sprinter dealer. Parking is easy and there are a few 10-minute reserved spots but there's not much to do here so you won't be here for long. Not much else I can say so I'll just leave it at that. Thanks guys for your commitment to your customers during this difficult time. We appreciate you. read more

The only thing better than a Starbucks coffee in the morning is happy Starbucks employees to go with it!! I started taking a new route to work and this location happens to be on my way. I love the gentleman that works the window (I usually go before 6am) always a ray of sunshine and my order is always perfect - though I think if it ever did go awry he'd be more than eager to reconcile any issues. read more

Poor customer service. Employees ( who worked in shift on 3/16 around 5.30 pm) don't do their job right. Very slow and wasn't able to break the $50 bill by the end of the day! Ridiculous! read more

One of my favorite local Starbucks as it has a drive thru and is within walking distance from my house. They just went through a remodel so it's nice and bright inside. They are consistently low on chai for some reason. However the staff is friendly and drinks are good. read more

Always greeted with a smile. Barista Christopher keeps me coming to this particular Starbucks. He's upbeat in the morning which is what I need! Several of the ladies also are outstanding and also call me by name. read more

I stopped in this Starbucks early in the morning for a quick bite because I woke up famished as usual. My pre breakfast snack consisted of multigrain and oat bagel with butter and the grande Blonde Veranda with no room but with a touch of cinnamon. I asked them to toast the bagel which they delivered nicely. The Kerrygold Butter melted well on the warm bagels. The bagel tasted good and had a moist texture. I like the oats and seeds a top of the bagel. The Blonde Veranda was okay. It was a little bitter towards the end, an unfortunate results I have experience with the last three Blonde Verandas I have had at local Starbucks. It use not be that way, but rather smooth and mild. I'm not sure if it's being caused by a dirty filter or it's the coffee, I suspect the latter. They have a busy drive thru that appeared to be moving smoothly. Service was pretty good, other than one of the girls giving me the wrong bagel the first time around. Kudos for Starbucks using a good quality butter. read more

Starbucks - Buttered Multi Grain Bagel - Coffee & Tea Near Me - Poway, California

This location is easy to get in and out of but the staff aren't the friendliest. Sometimes they get orders wrong and take forever to replace it. I visited and went through the drive thru but had to go inside because they messed up my wife's order... read more

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I'm running late this morning so I stopped at this location and I get a grande Carmel macchiato and they give me a small, So they need the coffee more then me? I went back the a lady said we can't do nothing because you already started drinking Was my first and last time on this location read more

Starbucks - Coffee & Tea Near Me - Poway, California

This is the best Starbucks I've been to. You know how to put on the whip cream! I've been to the one by the freeway and they are super chinsy on the cream. I know it's probably not a big deal but to me thats the best part of the drink and makes it look bigger! read more

Starbucks - Venti pumpkin spice frap. (Sorry about the drink level but it was to the top with cream) - Coffee & Tea Near Me - Poway, California

SIX STAR REVIEW!!!!!! Raquel, is awesome!!!!!! The coffee was perfect and she exceeded my very high expectations. She has a great personality that makes for loyal customers and she delivers the absolute best in customer service. Raquel reflects greatly upon Starbucks!!!!!! Thanks!!!!!! VRS "J" read more

Please turn off the mobile order option when your lobby is closed and you require us to pick it up thru the 12 car drive-thru line. Defeats the entire reason that mobile ordering is used. read more

Not super busy, no super long lines. Will have many people at tables, lucky if you find a spot to sit! Service is normal as usual :) friendly :) Drinks expect my needs. Nothing really good or bad to say about this place. Starbucks is going to be starbucks! I felt like my 2 drinks came up fast! Especially since it was Chai tea, but it also tasted great so yay me! My favorite drinks are dragon fruit drink, mango green tea lemonade, and caramel macchiato! :) read more

9/6 My go to Starbucks now, the staff is so friendly and the drinks are yummy. The Java Chip Frap is a tasty alternative to the mocha frap and you should consider it when it's crazy hot outside and you want something with chocolate. read more

Starbucks - DARGON DRINK - Coffee & Tea Near Me - Poway, California

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Second day in a row that I have to leave because the only 2 outlets available are: one taken by a customer and the other one by Starbucks staff. They have some sort of meeting for hours and no other outlets are available. I don't think that is professional nor customer oriented. There's a lot of people waiting for tables, and the staff is using not only the outlets but the biggest table and chairs. read more

I would like to start off by saying if I could give a 0, I would. Me and 2 of my friends waited a whole hour for our very simple drinks. We live very close and decided to walk but when we arrived there was a sign on the door saying that the lobby was closed and they only allowed drive through. This major inconvenience of the lobby being closed caused a frightful middle aged man to ask 3 teenage girls to get in his car and take a ride through the drive through, which could have lead to other problems. We then decided to go to the drive through window to speak to a worker to get our drinks. She yelled at us and rather than hand us our drinks at the window she made us walk to the lobby door, which she unlocked to give us our drinks which had already been paid for. She was very rude and had horrible customer service. This is the second time I've visited this starbucks and the doors were locked during business hours. read more