What could improve...??? Your customer service. We went to this Starbucks because it's close to home. I walked up to place my order and see a guy with his back to me texting. He kind of glanced back but went back to his texting. Finally a girl came to take my order and says "do you know what you want?" She looked irritated, tells me the amount and walks away. Come on Starbucks, do better with who you hire... read more

Quick service and beautiful, clean drive-thru. I ordered an iced mocha with no whip and oatmilk and a spinach feta wrap with avocado spread. The order was correct and up to standard recipe! Very delicious:) read more

Starbucks - Outside the drive thru! Beautiful! - Coffee & Tea Near Me - Pittsburg, California

got myself a refresher early on my day: it was full of fruity flavor and gave me my energy for the long day ahead of me read more

Starbucks - café temprano - Coffee & Tea Near Me - Pittsburg, California

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I like to stop at this location when I am in the area. It's clean, well decorated, and the employees are friendly enough. It's open late which is convenient since I am typically travelling through when I stop here. I also like that there are no locks or codes on the outsides of the bathrooms so I don't have to wait in line to order and then ask to use the restroom. My drink experience has also been good here but that is subjective. They make my drink with lots of foam just like I like it but perhaps not everyone would. For such a newer, nicer location, I think the current two star rating is quite low and I wish people would be as inspired to write about their good experiences as they are their bad ones. read more

Starbucks - Coffee & Tea Near Me - Pittsburg, California

Waiting at the drive thru almost 30min is WILD!! We've given this location multiple chances but the drinks always come out bad. And the costumer service is whack. Sucks because this location is so close to home but i rather drive to a further Starbucks where i know they're going to get my drink right and the customer is much better. read more

ordered a caramel brûlée latte through the drive thru and and the cap of my drink was given to me dirty. there's like green dirt spots all over it?? even where you drink from it it's dirty. no wonder this location only has like 2 stars. the drink doesn't taste correct (literally just tastes like hot milk) and they also forgot the whipped cream and the caramel topping. :))))) thank god i used $3 coupon so the drink was only $3. id hate to pay full price for this abomination. not worth going to this location, just go to the starbucks inside of safeway, their drinks are always on point. read more

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Since the day this location opened, I've given it multiple chances, but unfortunately, the customer service here has been consistently horrible. The employees are extremely rude, which is something I've never experienced at any other Starbucks. Not only is the customer service disappointing, but they also get my drink wrong almost every time. It honestly seems like the employees were not properly trained, which is unfortunate because this is such a great location. I really hope management addresses these issues because this location has so much potential. read more

Little by little the workers seem to be getting less friendly now that the newness of this place has faded. I don't really mind it's normal for retail. BUT I went on Monday got the same drinks I get almost every single day at various Starbucks location and I pay the $5 extra for both my drinks to have foam and she handed them to me and both obviously had no foam at all. I got her attention and asked about the foam she said "oh it mixed into the drink." I get this every day and there extremely visible foam at the top and even on the lid... there was NO sign of foam whatsoever. I didn't want to be that person so I said "ok" but she for sure lied to my face and regardless, it was obvious I wasn't happy with what I got I know that Starbucks always remakes your drink for any problem if you are not happy with it. I would've been more than happy if she just took my drink and added the foam but I was more upset at the lie to my face after I paid extra for this. read more

You would think that I started drinking this drink after the fact that I took a picture of it but nope, this drink was how I received it. It looked like the person making the drink started drinking it for me. This is does not look like the mocha cookie crumble that is displayed on the ad in their drive-through and on the app very disappointed. My wife was very disappointed with a drink the drink I brought her home. read more

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Our Starbucks is the best! If you dine in, our drinks are served in glass and our food on ceramic plates! This is a new Starbucks in the Speouts shopping center and already the neighborhood loves the comfortable environment. The baristas are learning and though in the start, there were mistakes, the drinks are pretty good now!! read more

Starbucks - If you say you are dining in, you get your drink in a wonderful glass and your Impossible Sandwich on a ceramic plate! This is very nice !! - Coffee & Tea Near Me - Pittsburg, California

I love how they are open late but I was very disappointed however on my matcha drink :( I ordered a matcha latte with Sweet cold foam that is like a dollar more which I don't mind paying for but it was Not sweet at all it was so bland.. I hope they would take the time and put some love bucks into making it better for next time I go cause I know over time practice makes improvement :) read more

I always always order Caramel ribbon cruch frap everytime i go starbucks to give context to this review. The way its blend makes alot of difference. I get it that it wont be perfect for every location but theres atleast 3 other starbucks location in the area that always have the perfect blend. (Port Chicago Way, Pleasant Hill and Benicia) . Unfortunately for this location, which is the closest to me 0.5mi away from home has the worst blend and portion of when they make the drink. Ive tried multiple times as I am aware that its a new store however its not improving hence giving them this review. The drink is too foaming even my 12yo son can tell that its way off compared to the other locations we get them. I hope they could work on thier drinks as we want you guys to succeed. I notice alot of the reviews also pertains to taste and quality so we hope this gets adress. read more

Starbucks - Foamy frapp - Coffee & Tea Near Me - Pittsburg, California

I placed an online pickup order earlier today and unfortunately my drink was made incorrectly--there was no caramel drizzle. I didn't get a chance to check before leaving because I was in a rush. I'm pretty disappointed. read more

Starbucks - Coffee & Tea Near Me - Pittsburg, California

Seven people working in my drink took close to 15 mins . 3 people just spent the first 10 mins I was there just talking , dancing , laughing. Then one of the workers made sorry excuses for what is taking so long for the drinks, knowing that we can visibly see them and everything they're doing. Like we haven't just watched him spend the last 10 minutes spin dance, and talk about whose hair he likes better than gossiping. With seven people working I should've had to wait for almost 15 minutes for two drinks. read more

This location is fairly new and very close to my home. I don't visit Starbucks often, but since it was my birthday--and I had a free drink--I decided to stop by. I went inside, placed my order, and waited about 15 minutes. Eventually I went to the counter to ask for an update. The cashier checked with a gentleman who told her they were behind and it would be just a few more minutes. No problem--I'm a patient person. Another 5 minutes passed, and I was still the only customer waiting. The same employee then looked up at me and called out, "For Mohammad?" I replied, "Nope, for Sofia. A pink drink. You can go ahead and cancel it. I've been waiting over 20 minutes. No need for a refund--it was my birthday drink." And I walked out. read more

Great Starbucks, great customer service. 1/4 splash is a light splash FYI. Always clean and comfortable seating indoor and outdoor near by dog park to walk your dog. read more

This Starbucks is new and very close to my house. Every single time I order a drink from this location they get my drink order wrong. Im normally not one to complain but the one time I asked them to remake it the employee argued with me. I order mobile pick up through the app and when I arrive after it's already been about 15 minutes my drink is still not ready. Their customer service is the worst like the employees just don't care. I'll probably go to another location next time read more

Everyone here seems so miserable, the drinks are inconsistent mainly always the Frappuccinos. The customer service is made to feel like I'm being rushed to order, and just unwelcoming. I get customer service can be hectic but they don't have to be so upset with everyone who walks in. You can feel the tension as soon you greet the barista taking your order, like you're bothering them for being there. read more

I came here for the first time when this store had been open about 30 days. The staff were very attentive and friendly while providing wonderful quick service. I had an Americano and a ham & cheese croissant - both were up to par. I like the layout of the place, it feels open and spacious. They have quite a lot of power outlets all around the perimeter of the room for your devices. I especially love sitting in the little booths, makes me feel kinda like Antonio Montaña. read more

Came here this evening for a pumpkin latte.... it was nothing close to that. Taste like warm almond milk. Did not taste good at all. So irritating. I will not be returning to this location even though its close to my house. I see why they have 2 stars. That's sad for a new location. Where is Peets? read more

Whether it's 1 car or 5...Drive thru is always soooo long. Drinks are hit or miss, I guess depends on who's working.

Employees are getting meaner every time I go in. I mobile ordered around 950 because I work nights and they close at 1030. Got to the store at 1005 and their doors were already locked!! Had to go thru drive thru and got attitude when I told them I had a mobile pick up. Not my fault they closed their doors earlier than the closing time ‍ read more

I understand they are barely starting but at least priority mobile orders. I ordered my Starbucks 20 minutes prior.I arrived and I still had to wait for it. OK, I'll get it together. Good job though read more

Excellent well made drinks in a timely manner. Well done! Very nice and clean too. Most of these reviews were done when they just opened. Now it's great! read more

the frap came out looking like my 5yr old made it then then guy that took my order had a issue with getting my order right and so did another employee. but if i pay $9 for my coffee best believe it better come out how i like it. then come to find out that they gave me all whip was beyond me smh id never refer this starbucks nor go there again smh. terrible experience read more

Starbucks - all whip no coffee no caramel arund the cup - Coffee & Tea Near Me - Pittsburg, California

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Believe the reviews. I ordered a mocha cookie crumble with caramel drizzle and received a caramel Frappuccino I often choose this location because it is open late and I often crave a late night drink most times it's really good read more

Have come to this location 5 times now and literally every single time, without exaggeration, they have 1) taken at least 15 minutes to make two simple drinks 2) messed the drinks up. Idk what Starbucks policy is for opening a new store but I cannot imagine that the policy is to open with 20 staff members who don't know what they are doing. And each time I'm here, there is at least 2 people waiting for drinks who are also pissed that they have been waiting for a ridiculous amount of time or have had their drink messed up. Tip to you guys: close your location for a week and actually train your employees because what's the point in being open if everything is getting messed up anyways. Inside the store is nice. So two stars. read more

3 star rating because this location charges more for their items than any other location I've been to. I noticed it when checking my app transaction history and noticed the same drink is $1 more! I live very close by so it's very unfortunate, that I will not be visiting as often bc of this. I asked and the barista couldn't explain why, but confirmed their prices at this location are higher. Tax differences are one thing, but Starbucks should not be able to charge more at different locations for the exact same drink. read more

This location is SLOW. Put our order for 2 drinks in at 11:43 drinks said they would be ready at 11:47, walked into the store at 11:48. One drink arrived at 11:49 and waited 10 minutes and still the drink would not come out. Asked another worker when the drinks were coming and she looked for the drink sticker with my name on it. The person that's making the drinks/matchas says she's "working on it" when she clearly is not. Waited another 5 minutes and the people that ordered AFTER us already got their drinks from the worker that said she's was "working on it". Pretty sure they LOST our drink sticker. This was our second time where this location is very slow. Management needs to do something or do more training with their staff. Thankfully the manager offered a refund but for anyone wanting to order from this location expect a 20-30 minute wait for your drinks. read more

I love the starbucks at the San Marco Shopping Center! Its a walkable distance from the Apartment complex. The Service is wonderful and the diverse work space is great. Ordering drinks and bakery treats is very easy and come out quickly, depending on how busy. In conclusion, this is my favorite Starbucks and I definitely recommend. read more

I came in before work with a good amount of time to spare so I won't be late for work. I ordered my food and drink & they gave me my food but I saw time was going fast and my drink was no where to be ready . So I'm waiting and waiting and as I was approaching closer to my time limit , I literally had to leave to not be late to work . So I left without my drink because it took about 15 minutes or more to be ready because when I chose to leave my drink wasn't even being made yet. It's just frustrating that I Pretty much threw my money away & I really hope this location can be more aware & considerate about people's time read more

Awesome place, finally near home lol, my kids love this place, we'll definitely be coming back for more, specially me for the dragon fruit drink read more

I'm glad to have a Starbuck close by to Bay Point, but the services is ALWAYS slow. I'll put in the mobile in when I leave the house, and the wait through drive thru takes at least 10-15 mins (folks ahead of me, order at drive thru). Not sure why service is so slow. But the drinks come out the way I like. Hopefully things will improve overtime. read more

This Starbucks is a great addition to the area. They are always professional and prompt. The food and drinks are the best I've had in the whole area!! They deserve more acknowledgment than they are getting on here. Thank you so much especially to the opening crew for being amazing!!!! Also I frequent the drive thru so that's what I can speak on. read more

Starbucks menu like christmas and winter drink dubai chocolate match so good and im go miss christmas drink at starbucks and miss s'mores frappuccino at starbucks always get it read more

New Starbucks in the town! Great interior, and even greater hospitality. The team was welcoming and efficient. read more

Starbucks - Coffee & Tea Near Me - Pittsburg, California

Honestly just drive the extra 6mins to Port Chicago starbucks location. The drive thru at this one is slow as heck and they never have cold brew and won't accommodate you for not having what they sell lol. Got an iced coffee instead and was made horribly. Definitely not to standard. Also the customer service is trash. read more

Food is serve Hot n freshness, Love my Black Coffee Pikes Place favorites. Professionally served by service staff and timely manners coffee serve n plates coffee mug Ambience is Luxurious feeling you will meet all your neighbors in this Pretty Prosperous neighborhood of San Marco Pittsburg Ca 94565 read more

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I was excited to see a new Starbucks open up near my neighborhood and checked out. I hopped into the drive through line and unfortunately had to wait 45 min (my thought was maybe it was because of limited amount of staff and it was a new location). When I got to the window I ordered a Mango Dragonfruit Lemonade Refresher and the person helping me told me they ran of dragon fruit but without it, it will taste exactly the same and I was open to idea. Eventually went home and it looked like lemonade and tasted similar but an hour later my stomach started to hurt, not sure if it was the different mixture. read more

I like the food and drinks but had to wait 20 minutes for a not chocolate so i give you guys 3 starts for work but i like the service