great drinks but there was a guy named nate who was really rude and kinda short with the customers

i ordered an iced golden eagle and it was exactly the sweet coffee i wanted. the workers here are always so friendly and quick with the orders. read more

We just moved to Oakley and were surprised to see Dutch Bros while driving down Main St in Oakley. We've been to their Martínez and enjoyed their coffee. This place is smaller in size than the one in Martinez. We ordered online and the wait was 15 minutes. By the time I went to the window to pick up, I saw a long line of cars in que to get to the drive-thru. It was a weekend so there were more customers. I suggest you order online to avoid the long lines at the drive-thru. It's a little quicker. I ordered the Golden Eagle with Espresso, Caramel & Vanilla Breve w/ Caramel Drizzle. The drinks are creamy and delicious. I always enjoy Dutch Bros coffee and have been a regular patron of this coffee shop read more

Dutch Bros Coffee - Golden Eagle - Coffee & Tea Near Me - Oakley, California

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I love coming here because the staff is always friendly and the drinks hit the spot. I switched it up this morning and got a FlapJack instead of the OG Trifecta I usually get. It will be one of my new favs read more

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We get dutch bros at least once a week, the kids and I love it as a treat for ourselves but after a recent experience I don't really want to go back, which is a shame because they are usually always so helpful and friendly. But my husband went out of his way Wednesday morning before work to stop and get us the cute little froggy keychain at 5am the line was long and he was worried about being late but did it anyways. told the guy he was ordering from he was getting a drink to get us the keychain and when he got to the window they handed him his drink and they told him if he wanted the key chain he needed to order a medium at least. he had no clue and the person he ordered from did not tell him knowing that's why he was there. He said I'll pay the difference for a medium and you don't have to make a new drink we just want the key chain. They said no if you want the key chain you can go wait back in line and order again, the line was still crazy long and he had already waited a long time the first time so he just left. When we got out of the house in the morning to try and get one they were all gone. We are so disappointed and understand the policy I just wish the person that my husband had ordered from had told him. read more

The line here can get really long, but it moves along pretty quickly. The staff are always kind in true Dutch bros fashion. They are super efficient with getting everyone's orders in and all. The drinks are good as expected and I've never had an issue with my order. I recently went to try the holidays drinks and I definitely have a new addiction for this season. Try the strawberry chai- it's amazing!! read more

Dutch Bros Coffee - Ice Christmas morning chai with strawberry soft top - Coffee & Tea Near Me - Oakley, California

The service here is very nice and the drinks are good. Staff is friendly and welcoming, and the overall vibe makes it a great spot to stop by. Always a solid experience. read more

I moved to the area a few years ago, and ever since then, my relationship with Dutch Bros has been a daily love-hate thing--love because they're amazing, hate because I can't stop coming back Every morning after dropping my kids off at school, I'd roll through, and it was always the same girl greeting me. I swear we became instant besties--laughing and catching up like we hadn't just seen each other 24 hours ago. Dutch Bros never misses with my drink. I will forever stay loyal to the blended Annihilator with soft top--literally perfection. Also, whoever controls the aux cord when I pull up? Give them a raise. The vibes are always on point no matter the time of day. Everyone here is friendly, patient, and somehow manages to block the sun for you while handing off your drink with a smile. They're fast, they're consistent, and they deserve to be asked about their day too. read more

Amazing fast service!! The best broistas around! So grateful for y'all! Keep killing it! read more

Dutch Bros Coffee - Coffee & Tea Near Me - Oakley, California

My 2nd attempt coming here and decided to wait this time. The drive thru line here becomes insanely long. Once getting through and being I had the opportunity to view any specials or limited items I was able to try something new this time around. The young man assisting the line was friendly and helped me make my choice faster and final. Good crew here and service. Located off of a main road so be prepared to have a longer wait. read more

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This particular franchise seriously needs a lot of work. People don't know what they're doing. Lines are everywhere from the parking lot to the self pickup window. People were also ordering from the window and I kept being told your drinks are going to be up in 2 minutes which they never were. I had an order yesterday that should have been ready by 1:30 (I used the app to pre order). I got it at approximately 1:47. I kept telling them I have an appointment at 1:45. All I ordered were 2 simple club soda drinks, it wasn't some elaborate coffee concoction. Supposedly there's one opening in Brentwood 5 minutes from my house I might give them a try but if they operate the same way as Oakley on Main St, hard pass. read more

Since moving here in Oakley, I never heard or tried Dutch Bros. When driving I noticed the place and saw a huge line of cars then wondering what was all the hype about. I googled and checked out all of the unique flavors they had such as coffee, energy drink, lemonade, sparkling soda, ice tea, smoothie, etc. The first flavor I tried was the salted caramel protein mocha. OMG the flavor was so amazing and I thought way better than Starbucks. Another time I tried was the dutch love rebel energy drink and also amazing! I was so glad that we have two Dutch Bros locations in Oakley and Brentwood. Now I can't wait to try so many of other flavors! read more

Dutch Bros Coffee - Passion Fruit - Coffee & Tea Near Me - Oakley, California

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I came to the Dutch Bros in Oakley around 4:30 p.m. and ordered a drink. By about 4:45 p.m. I received it, but decided to head back around and kindly ask for a remake. I want to make it clear that I was not rude in asking. Unfortunately, I didn't end up getting my remake until 5:23 p.m.meaning I waited around for roughly 30 minutes with no clear communication about where my drink was. I even asked about it, but no one seemed to know. The cashiers were kind and did what they could, but overall I felt neglected while standing there, especially since the line wasn't very long at the time. The drinks here can be a hit or miss. I've had good experiences before, but this one was disappointing. I hope management can work on improving communication and timeliness when it comes to remakes so customers don't feel ignored. read more

Line is ridiculously long took over 40mins to receive drink, actually still in line as I write this review the wait was insane. Thanks for responding, but no I will not take time to reach out to your customer experience team seeing that this is an ongoing thing and it has yet to be addressed from months of complaints. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Oakley, California

I always go out of my way to go to this Dutch because all the employees at this location are so kind and my coffee is always good every time!! read more

I've been coming to the same location for years and have grown to remember the team members who work here, at nearly all hours of the day. They are a smaller team and operate out of a smaller hub, so you can expect for them to get REALLY busy. Nonetheless, a majority of my online orders are ready within 5-10 minutes. Only a few times I had to cancel, but the line was backed up towards the gas station. The team will remember your face and orders, which makes it a little more enjoyable that your small local can do that. The whole team have always been very polite and helpful. Keep up the great work guys! read more

We stopped by this location on our way to visit my Aunt and Uncle in Rio Vista. Goodness, the line was looong when we arrived, but there were 2 broistas that were taking orders while we were waiting. From the end of the line where we were to the window where we received our drinks took roughly 30 minutes, but it was worth it. There are no Dutch Bros where we live, so getting our drinks and taking that first sip was like heaven If you're not a person who likes waiting in line for longer than 20 minutes, this place may not be for you; while we were waiting in line there were a couple cars who left because they didnt want to wait longee read more

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What was our go to since moving here in Oakley in Nov '21 is no longer our go too, sadly. Wait times were tolerable up until the last few months. I've waited in the drive thru line for about 30 minutes from start to order. We've waited over 30 minutes and up to an hour for mobile orders. And today, waited about 10 minutes at the window without being acknowledged or greeted. I proceeded to ask the lady in front of me if she had ordered and she stated she hadn't and had been waiting for 15 minutes. We both ended up leaving without ordering anything. As a previous review said, the vibes or attitude of the employees have changed too. We come here a lot so we would see a lot of the same faces. There's been an influx of new staff and now I rarely see the same faces we normally did. Drinks have been hit or miss and seem like they are half assed by whoever is making them. With all that being said, we will not be visiting this location anymore. Sad to say it but it's not worth the time and don't feel good about spending our money there anymore. read more

I've gone to many Dutch Bros all over the state but arguably this one is Oakley is the best. The kindest employees and the drinks are phenomenal read more

The staff here are all so friendly! I used my free birthday drink and they wrote me a little happy birthday on my cup! While I will say the drive thru line does get pretty long, they are good at keeping a good space and maintaining the rushes. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Oakley, California

Good coffee with good customer service. The wait is usually rather long but in the occasion worth it!

Great customer service went for a drink around 7:30pm , the guy in the drive thru recommended a drink because I didn't know what to get, based on what I told him he recommended a Hazelnut foam hot chocolate it was delicious, I wish I knew his name , thank you !!! They are always busy but worth the wait , once I got to the window the service was also amazing, very impress!!! read more

First time trying Dutch Bros! I always hear people talk about their coffee so had to try it myself so luckily this one was not too far from me. Idk why but I didn't realize that it's a drive thru only place but at the same time, I saw people parking and walking up to the drive thru window to order? Kinda interesting lol Went on a Saturday at like 1pm and the drive thru line was insane. I think I ended up waiting for about 30 minutes before I got to the order window. Workers were friendly! I ended up ordering a medium Kicker which is described as an Irish Cream Breve. Tbh I was surprised when I got it because medium is MASSIVE! It might as well have been an extra large size with how huge it was but I get the plus size is more value for your dollar? The Kicker was really sweet so if you like sweet coffee, this is definitely for you. It tasted more like a dessert instead of coffee which was alright for me. Kinda wish it had more bitter tones or a stronger coffee flavor but it could be just the drink I ordered. Overall not bad but not sure if it's worth the 30 minutes for me! read more

How did I not know Of this place before?!! Me being a big time coffee drinker! Starbucks who?! I'm so addicted. I love the cold brew lavender with extra breve and the golden eagle! Every time I come I have to make sure to get my boy a pup cup. read more

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They've never got my order wrong, the line is usually super long but that's only because they're just really popular for such a small place. The workers are fast and good at what they do, super friendly here. I wish they could expand the place and staff to shorten wait times. read more

Although this location takes mobile orders, the ordering system does not work. Plan on waiting up to at least 30 minutes for your beverage despite the mobile order system saying your drink will be ready in 5-8 minutes!!! Don't waste your time mobile ordering from this location!!!! read more

Good customer service and good drinks! Definitely really sugary, would recommend getting 50% sweet.

Ordered a small strawberry/ coconut lemonade with no ice and this is what I get!! I thought it was extra and they were nice enough to give it to me . But nope i was wrong read more

Dutch Bros Coffee - Coffee & Tea Near Me - Oakley, California

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Love the nutty Irishman and the palm beach rebel. This place is busy 90% of the time so anytime I pass by and it's not busy I have to get something ! Staff are always friendly with a smile and give good recommendations if you're unsure or want to try something new. Wish they had the mangonada year round but that's a summer special I think. read more

I have been going to the Oakley Dutch since it has opened . I go there because they start my day with a smile. Even if it is so hot are or so cold out side they still smile and talk to you with great conversation. Great kids !!!! Thank you Dutch Oakley read more

All the moms, mommy's and mamacitas need a Dutchy drink especially on hard days! I am committed to Dutch bros. The quality of the drinks are Ahmazingggggg read more

Worst location I've been to. If you cannot adequately staff this broom closet maybe do not take on the task of mobile ordering. We used to love coming here, my kid loves it. Used to feel like we knew everyone but now it's been a revolving door of new people on a regular basis who just can't seem to get it together. Ordered my drink at 9:01 on Wednesday morning to be told at 9:20 it would be a 10-15 min wait, that's fine it's busy but when you tell me you can't find my mobile order at 9:40 then I'm going to be irritated. Corp needs to get them in line. Then they are scared to give their names because they know we are going to call about them. News flash you're in service industry at least give your managers name since you don't want to be coached yourself and prepare them for any unhappy reviews that will come their way from corporate. read more

This was my first visit to Dutch Bros and unfortunately, it will be my last. I was genuinely excited to try it out, but my experience was completely ruined by the employee named Olivia. From the moment I pulled up, she had an incredibly rude attitude and made me feel like I was an inconvenience rather than a customer. There was no friendliness, no welcome -- just cold, dismissive behavior that left me shocked. I've heard great things about Dutch Bros, especially about the upbeat and positive customer service, so this was a major letdown. First impressions matter, and Olivia's attitude made it clear that my business wasn't valued. If this is how new customers are treated, I'll happily take my money elsewhere. Do better, Dutch Bros. read more

HORRIBLE COFFEE AND HOT CHOCOLATE! McDonald's is better than this place im so mad how all four of the drinks were. Super weak I even came when it wasn't busy around 730am pick up order. Never again will I waste money and be back. The lines are super long at this place, it's definitely NOT the coffee why people are in line. I must have missed the memo... read more

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This place is always BUSY! Staff are very nice and accommodating. I ordered on the app for easy and quick curbside pickup. It is a blessing and so easy to use however the customization on blended drinks can be updated to add sugar-free syrups. I tried the iced caramel pumpkin Brulé and it was yummy. Tastes more like vanilla rather than pumpkin forme so hope to have a more pumpkin taste. read more

Dutch Bros Coffee - Salted caramel Pumpkin brulee iced breve - Coffee & Tea Near Me - Oakley, California

It took 30 minutes to make a cup of coffee . Waited in line and at the window way too long . Seemed really disorganized inside yesterday . Too expensive for slowewww service . read more

I usually love Dutch Bros and always order the Iced Golden Eagle with a soft top it's one of my go-to drinks. But today's experience was disappointing. Right after I left, I noticed my drink looked off, especially the soft top it had a gunky texture . When I took a sip, it tasted like old creamer or milk had been used. Normally everything is on point, but today was definitely not it. Hoping this was just a one-time issue. read more

Dutch Bros Coffee - Strawberry soft top - Coffee & Tea Near Me - Oakley, California

I have always heard about dutch bros but never had the chance to visit a location until today. There is suitable parking spaces here but looks to be designed as a drivethru-style coffee pickup station. I was really confused on what to order as there is no big display for menu items when waiting in line inside a vehicle unless you walk up to the actual building. Luckily, there is an app available for download so when I return I will definitely opt in for ordering through there as I assume a full menu will be available. The lady outside taking orders was very friendly and took her time with explaining some of the menu items as well as offering some of her recommendations which really left a good impression of their service. I gave this golden eagle a couple sips and can imagine why this place is popular. It has a taste that I have never experienced with coffee before and it is refreshingly different compared to your usual home-brew, a league of its own when compared to other dedicated coffee places but wouldn't exactly compare it to artisanal coffee as the sugars and added ingredients tend to overpower the coffee bean taste that some of the higher end places take pride in exemplifying. read more

Dutch Bros Coffee - Golden Eagle - Coffee & Tea Near Me - Oakley, California

I've been obsessed with Dutch Bros since I first had it in 2016. This is the closest location to me so I make the 30 min trek out here once a week to get my fix! I love the Ninja Turtle ( Iced mint mocha made with chocolate milk), I've been ordering that for years and it's my go-to! I also have been addicted to their orange cranberry muffin tops, I get a few when I'm here so I can eat them throughout the week! I can't wait until the Concord and Martinez locations open up so that it will be closer to me! read more

Dutch Bros Coffee - Orange Cranberry Muffin Tops so bomb! - Coffee & Tea Near Me - Oakley, California

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Omg omg talk about amazingly great fantastic yummy coffees!! But wait no just any coffees they have yummy amazing drinks not to mention the point rewards they have actually works on your bday you get a free drink of your choice. And yesss before anybody says yesss I'm waiting for their pumpkin spice cold drink with Sweet foam omg omg yesssss. White girlll season is upon ussss!!!! Calling out all pumpkin spice lovers.... Go here you guys also they have Red Bull infused cold drinks and slushy. Omg I recommend the bubble gum rebel blended. Also the Dutch frost ninja my daughter loves mint and this is so yummy the list goes on but yummy read more

Dutch Bros Coffee - Rebel menu well some - Coffee & Tea Near Me - Oakley, California