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Starbucks

2.5 (151 reviews)
ModerateCoffee & Tea
Closed 4:00 am - 9:00 pm
Updated over 3 months ago

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STARBUCKS ATMOSPHERE

What's the vibe?
Moderate noise
Outdoor seating
Good for kids
Good for working

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Reviews With Photos

Diem N.

I just came from this location. Great customer service. Thank you. The food and drinks were great. Thank you for the amazing service. I hope y'all have a great day.

Probably the most inconsistent Starbucks I've ever been to. They constantly get the drinks wrong like they're not even reading the order. I've received multiple orders that are missing the flavoring they charge top dollar for just to give me a plain latte. I've even received coffee from them that had zero coffee just steamed milk and syrup.

Michelle P.

I ordered doordash, they did a great job delivering my drinks. There were 2 bags and they both had my name on them. 1 drink was perfect. 1 drink was halfway filled. It was supposed to be hot and it was luke warm. The 3rd drink had someone else's name on the cup. The wrong size and not even close to the right drink. I now have to go into strabucks and get my refund. Do not recommend this location for future business.

Caramel Ribbon Crunch Crme Frappuccino Blended Crme extra caramel! & free wifi in the meantime

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1 month ago

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8 months ago

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18 days ago

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9 months ago

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4 months ago

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6 months ago

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9 months ago

drive-through is always fast service . they make my drink always right . customer services is nice

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10 months ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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1 year ago

I love this location. The customer service is great. You are always greeted with a Hello and your drinks are made correctly.

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1 year ago

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4 years ago

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7 years ago

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3 years ago

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4 years ago

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5 years ago

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7 years ago

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4 years ago

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Ask the Community - Starbucks

Review Highlights - Starbucks

I gave this starbuck a 5 star because of the customer service that Dillon has provided, Otherwise I would of gave it a 3.

Mentioned in 3 reviews

Read more highlights

Cool Spot

Cool Spot

(19 reviews)

I am writing to share my wonderful experience at your shop and to recognize one of your employees,…read moreJules. While I have always enjoyed your cookies--especially the vegan lemon ones--they were unavailable during my most recent visit. Jules went above and beyond by offering to bake a fresh batch for me on the spot. I returned an hour later to find them ready and delicious. Jules's exceptional customer service truly made my day. Please extend my thanks to her for providing such an excellent experience.

As mentioned in previous reviews, we are diehard fans of super-premium ice cream from Wisconsin's…read moreChocolate Shoppe. It's available in various independent ice cream shops across the country, with a list on their website. Cool Spot in Brentwood is a purveyor of this ice cream - so we had to stop by and try it out! This place was a find - 23 different super premium ice cream flavors! We were struck dumb and just stared at all the choices; how to make up our minds? Finally, my wife chose the Vanilla Bean and Yippee Skippee. I had Cappuccino Break, also with the Yippee Skippee. Yippee Skippee was delicious, a unique combination of peanut butter ice cream with salted caramel, brownies and chocolate covered pretzels. Also surprising was my wife's Vanilla Bean, a rich, flavorful vanilla - not the boring vanilla ice cream we have had in the past. Cool Spot has a good amount of shared parking, and ample seating inside. They also serve coffee, hot chocolate, slushies and make fresh cookies right there. The cookies were baking and smelled divine but alas weren't ready yet by the time we had to go. Next time we'll have to try them as well.

Sip And Scoop California - Bubble waffle with nutella, strawberry, bananas and whip cre

Sip And Scoop California

(251 reviews)

$$

We usually stop by Sip & Scoop whenever we're in Brentwood, and we've noticed it has changed a lot…read moreover time. The place looks really nice now--such a pleasant spot to sit, enjoy your treats, and relax, especially with kids. The ice cream is always delicious, and we absolutely love their affogato. I was also amazed that they go by cups--we got a lot for the large cups, which felt like great value! I did want to share a small piece of feedback about our recent visit. In the past, water was available in small jars, but now it's set up in a larger dispenser. After ordering ice cream, we went to grab some water, but it had run out. I let the staff member in front know, and she kindly explained that they were out, which I completely understood. However, another staff member suddenly commented that there was no water and that if I wanted some, I should buy and pay for it. It was a bit surprising--not because of the policy, but because of the tone, which came across as a bit harsh. Maybe she was just having a bad day, which I can understand, but the delivery didn't feel very welcoming. I want to emphasize that I have no issue paying for water at all; in fact, I planned to go back to the car after ice cream to get water since we parked nearby. It was just the way it was said that didn't sit well. I didn't say anything at the moment since I understand everyone can have off days, but I do think consistency in how customers are spoken to is important--others might not take that tone as lightly. When I sat down, another staff member came over and offered my family water. If you happen to read this--thank you. Your kindness really meant a lot to us. Overall, we still enjoy coming here for the great ice cream, generous portions, and the cozy atmosphere. Sharing this as feedback because we enjoy this place and would love to keep having great experiences here.

My favorite place downtown! I recently brought my friend…read morefrom SJ & my toddler here for a girls date. We had ice cream and coffee. We sat on the comfy couches near the window. Love that area because the couches are comfy and my toddler is contained and can't escape lol. I'm obsessed with their cookie dough, dulce de leche & cookie monster ice cream!! I can't get enough. Their iced coffees & ham/cheese croissants are delish too! They really are a one stop shop specially when you have guests in town. The people working there are so sweet too!! When they see me juggling things with my toddler or taking too long to grab my food, they bring it over or let me know it's ready.

Chill Tea and Coffee - Hella Dirty Ube!!!!! Always my Favorite

Chill Tea and Coffee

(350 reviews)

$

Read this up. I have been coming to Chill since its upbringing. I have seen all the drinks come out…read morealong with the pastries and events etc. This place has a special place in my heart. The service is A1, family friendly and genuine. This place has seen me grow from my LMC college days to my full time career. The Staff has supported me over that time. Chill is a spot I will support fully. I appreciate everything they do for Brentwood and give it a chance if you are thinking about it, seriously.

5 Stars: A Must-Visit Gem in Brentwood!…read more If you are looking for a spot with incredible energy and even better drinks, Chill Tea House and Coffee is it. This place is super cute and radiates the best "good vibes" the East East Bay has to offer. I stopped by after hiking over at Los Vaqueros Reservoir, and it was the perfect post-trail reward. Here is why you need to go: * The Service: Evette is an absolute gem! She is wonderful to speak to and such a kind, welcoming person. She truly makes the experience special. * The Matcha: Their iced matcha with oat milk was delicious--perfectly balanced and refreshing. * Dietary Heaven: They are incredibly inclusive with vegan and gluten-free options. The Bingka was fantastic! It's so rare to find gluten-free treats that taste this good. Whether you're a local or just passing through after a day in nature, I highly recommend stopping in. It's a great atmosphere to relax and refuel. I'll definitely be back!

Starbucks - coffee - Updated May 2026

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