I love Starbucks. This location is the worst however. Slowest service. Negates the point of a drivethru and call ahead orders if it takes (my average) 10 minutes to get your order. A location by the turnpike/295 needs to be quicker. Constantly disappointed but still addicted. read more

The employees seem to enjoy working here. The location is right of of route 73. Not crowded for a Saturday afternoon. I was in and out in no time!!!! read more

Starbucks - The barista Nicole was nice and pleasant taking my order. Andrew who made my drink was 0-100 real quick with making my drink. - Coffee & Tea Near Me - Mount Laurel, New Jersey

Staff is super friendly and drinks are good however their drive thru time is horrific. I could easily be stuck for 10-15 at times. Crazy

literally every time I have come to this Starbucks the coffee is basically watered down. My husband went there tonight to get an iced Americana light cream and basically came home with a $4.99 glass of milk. It was disgusting and when I called the store to say something I was told "what do you expect Americana is a shot of expresso and water". I expect a cup of coffee, something every other Starbucks can manage read more

This is seriously the slowest Starbucks I've ever been to in my life. I went twice, during a stay at a local hotel, and ended up waiting 20 minutes the first time (after ordering!) and then 32 minutes (timed it) the second time... when I got to the window, I looked around hoping to see someone milking a cow in the corner but was unfortunately disappointed each time :( read more

I try to avoid coming here as much as possible because it always feels so frantic for no reason. The one in the cherry Hill Mall faces a lot more crazy circumstances in a much more confined space and they still manage to function without making the guests feel just as anxious. I've had my order forgotten, once had an employee ignore me as I waited in line and proceeded to ring up another employee who cut in front of me to purchase her lunch instead, and have experienced ridiculous wait times during slow hours. The upside is that it's all made well and there's two guys that work there who actually have an understanding of good customer service. read more

I love Starbucks but this location today just disappointed me completely. This location is always busy but they are usually fast. Today was horrible. It took me 25 minutes to get my drink via drive thru. After 25 minutes of waiting the danish they game me was not warmed up. I still had to wait another minute for them to warm it up. I get to work only to notice my coffee (size - grande) was only filled half way. Completely disappointed. I noticed the car I front of me also had to return a pastry. I am not sure what happened but judging from my experience they must have messed up their order as well. read more

Starbucks - Coffee & Tea Near Me - Mount Laurel, New Jersey

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Just went through the drive through and the staff was over the top friendly. The girl who took my order offered suggestions and the guy at the window greeted me with a huge smile. Refreshing to see such a friendly staff! read more

The worst Starbucks in town!!! Their drive-thru wait time is horrendous. The line didn't move an inch in 5 minutes. I was in the drive for a total of 13 minutes! On avg., the wait time is 10 minutes. The orders are never correct and inconsistent. I ask for lite-ice, I get an iceberg!!! I go at least 4x/week on my way to work, hoping things would change. I even tried going inside, it's even worse! People were waiting for their order, not realizing it was ready because their names were never called or written on the cups. The orders were only labeled with a printout. This location will not be getting another cent from me! This place should be embarassed!!! read more

Update - Turn on the heat and clean the Phuckin bathrooms! It's not enough just mopping the floors. Gauddam! Gloves mask rag or wipes and wipe the toilets down clean and flush. End of story! Excellent study spot!!! Spacious and very comfortable. They also have reasonable hours. 10pm close. Staff is very friendly. Only bummer is, there is no clover at this location. read more

Hey Yelp. When the owner of this business complains that I've left a review for the wrong location, don't email me - let me be very clear. This is the correct location. It's by the aloft hotel, which is 558 Fellowship Road. The OTHER Starbucks location is off of Rt 73. That I start my review like this should tell you something. This location has attitude, and not in a good way. I spend a week a month in Mount Laurel, and this is the only drive thru Starbucks nearby. So I go here. I try to have patience; it's a busy location, it's a crappy location in the parking lot - like other reviewers have noted, the angle at which you enter the short drive thru line cuts into the exit for the very small parking lot (which forces us into the drive thru line in the first place) - and each morning, there's inevitably someone blaring their horn at some inconsiderate behaviour due to the Starbucks location. In any event. Let's get into the Starbucks location itself. I come to Starbucks usually twice a day. That's 10 times in a week, one a month, for the last 6 months. I've probably had good service - not great, but good - twice. Seriously. And it's not like my bar for good service is high... You know, I'd LIKE to have a "hello" or even a "hello, how are you today? How many I help you?" or hell, even a "How may I help you today?" and then of course, as you're taking my hard earned dollars out of my hand, a "thank you", or a "thank you, that'll be $7.80". That's what I'd LIKE to hear. But customer service has no typical shred of manners in the US it seems, and mostly, I just expect a somewhat pleasant "what do you want", and "$7.80" when I reach the microphone box or window. This location though, has several times had me calm my inner child and put aside notions of parking my car and walking inside to slap the lady who was so incredibly rude to me, or worse, wait for her to get off of work. Of course, we would never SAY these things out loud or do them (I'd hope none of us would!) - but I've had such crappy service at this location that these thoughts crossed my mind. Seriously. As of December 2015, there are 2 younger girls working the line who are just incredibly out of line. "What do you want? Oh, you want it DOUBLE TOASTED? That'll be a 10 minute wait. Oh it's not right? You must not have told us you wanted it double toasted." WTF? It's at the point where I don't leave the drive thru line anymore until I check my food order or sample my beverage - because it's often just not right. I dunno about you all, but I don't want to pay $5.95 for a double smoked bacon breakfast sandwich that has what appears to be raw, but warm, but raw bacon on it. When I order a non fat latte, give me non fat. This location seems to go out of their way to use WHOLE milk in non fat orders. When I order a gingerbread latte, and Starbucks is running the sticker program through Dec 24, give me the damn sticker. I don't want to have to ask for it, but worse, when I ask, you give me attitude and grief because you have to stop and get it. Seriously? It always leaves me baffled when Starbucks employees are miffed that they didn't get a tip. I'm sorry. I ran a coffee shop. I WORKED for my tips. I gave good SERVICE for my tips. If I had a crappy day, I had crappy tips - and as with most things in life, you reap what you sow. I'm sorry, but I won't tip you for being rude and sometimes disrespectful to me. You don't know me. What makes you think you're entitled to my cash? And so, my New Years Resolution is probably one you saw coming a mile away. Screw this location. I think the best way to let THIS business know there's a problem is to stop giving them my business, and stop taking their crap. Drive down to the other Starbucks. it's 5 minutes, which you'll gladly trade off in the wait in the parking lot or drive thru line anyhow - there'll be more locals, which is always nice (I love when you walk into a Starbucks and the staff say "Hi Bob! The usual?") and you'll go along your merry way. read more

I come here every time I'm in the area with my pups and take advantage of the drive-thru service, however unless you're coming at non-trafficked hours, expect to be waiting in a very awkward line for 15-20 minutes. The drive-thru set up here was not well thought out and causes a huge block to even enter the parking lot. The coffee is always made to perfection and employees always kind and courteous, but the parking lot is not worth the hassle. read more

Stopped here to get some coffee real quick. I was happy they had a drive through. The guy at the drive through made my day with his sense of humor. read more

Great location! Close by to hotels and a huge plus for out of town visitors. Great service, friendly staff.

Worst place ever. I normally go to the Starbucks on Chapel and Haddonfield Road. They have great service and exceptionally clean even while under some renovation. The one at this location is dirty and inefficient every time I go. Today will be the last time. There are about 7 people working and yet the line seems to never go down. After waiting for 15-20 literal minutes, the girl finally takes my order and walks away half way through my order and comes back. Then I'm back to waiting another 10 minutes for my coffee to be made. When they are done I walk up after hearing my coffee order, they put it on a dirty wet countertop, no straw to be found. I go to pick it up and coffee is dripping from my cup. Unknowingly, its dripping all over my dress. I am absolutely displeased with the service. I understand that it can get busy but this is unacceptable and too many people behind the counter doing nothing. Training really is needed even especially if the location is new as this one is. Ill continue to be a customer, just not at the Mt. Laurel location. Neither will I ever suggest it to anyone else. read more

The staff was obnoxious. Every time I come in here they are extremely loud and have no regard for any of their customers. I do not feel like listening to the staff sing. It seems as if they have no managers on duty. It's unprofessional. Very annoying to try to concentrate while the employees are yelling at the top of their lungs. If it were other customers being loud around me I would understand. But the staff....... read more

Extremely friendly staff and they're efficient. When I arrived, the drive through line was considerably long but it moved quickly. The sugar free hot chocolate was better than expected being that it was sugar free. read more

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The dirtiest Starbucks I've seen. Restrooms worse than a gas station restrooms. Going to find another place to get coffee and hand sanitizer. read more

If I could give this Starbucks zero stars I would. Barista Heather was very rude and off-putting and Macy was like a deer in headlights and very confused. The training here is clearly subpar when compared to how well trained the staff is at the other Starbucks I frequent. It is unfortunate that this location has such poor quality employees. read more

Not at all happy with the incorrect hours listed showing that this location closes at 11pm. A Barista just came of and kicked 10 of us out at 10:00pm. read more

Last time I stayed in this area for work (October 2011) this Starbucks wasn't here, so I was pretty damn happy to see it when I arrived yesterday. The drive-thru was full this morning at 9, but they moved the line quickly and the barista working the window was super friendly. I'm a big fan of friendly baristas. read more

Staff was friendly quick and knowledgeable, the place it self was very clean and well taken care of. They had 5 people working so quick is actually an understatement and the my gf and her sister loved their complicated confusing Starbucks drinks so 5 stars will probably be forced to come here again but all and all great experience. read more

My favorite location, they are always "on it", super fast, and organized. On my way to get coffee now

My ice green tea was a bit watered down compared to my usual Starbucks (both in Voorhees). The baristas were friendly though. The space is smaller and had less places to sit and study/work than other Starbucks as well. Can't complain too much though. read more

I dread going to this Starbucks. I wish I could say the reason was inconsistency but they are consistently terrible. I am not sure about their brewed coffee but their Latte's are bad. Don't waste your money going to this location. read more

Great service and its always fast moving. A clean, friendly and professional environment. The staff is very polite and extremely personable!

Standard Starbucks like everyone says. The wifi, however, is atrocious. Had to backtrack to Aloft where I was staying just to check email.

Worst Starbucks I've ever been to. Absolutely ridiculous that there were 3 cars in front of me in the drive through and it took 20 minutes for them to even take my order. Not coming back here again. read more

This is my favorite Starbucks in the Camden county/ Burlington county area. The staff is always friendly and fast, even at 5:30 am. They always get my order right and will even throw in things like extra butter for my baked goods at no extra cost. read more

If slowness was a virtue these guys would be kings..... Show up on Monday but be thinking about what you'll want on Tuesday because that's how long it will take to get your order. And when you do get your tasteless incorrect beverage you will wish you had gone elsewhere. If you do find yourself trapped at this hellhole try the drive through.... Seems they process 6 car orders per one counter order.... And no that doesn't mean they as quick at the drive through, they just aren't terminal like the counter is..... Avoid avoid avoid! read more

I will have to say if you are in a hurry for a something this is not the place to go. I ordered a Double Chocolate Frappuccino and waited my for my drink. Four other people came in after me and they all got their drinks (6 drinks) were all made before I went over and asked when mine would be made. I was told they were very busy and they would get to it. Two others received their drinks before the gal asked what I had ordered because she could not find my cup. She hastily made it and it did not taste as good as I had before. I will pass on this location in the future. read more

The worst Starbucks I've ever been too. The bathrooms were super dirty and had no toilet paper. Plus it looked like someone had peed all over the floor. The staff couldn't have been bothered by it. Ordered our coffee and had to guess when it was up because they don't call anyone's names. Super slow service and it's hardly busy. Never going back to this one. read more

Hate to give a 1-star, but the response time at this Starbucks is the worst I've seen. I was staying at the Westin across the street and dreaded going each morning. Needs to be remedied. read more

Got my coffee through the drive thru and when I pulled and got to the red light I went to drink it and realize it was only 3/4 full.. couldn't turn back.. when I tried to contact Starbucks, I got no response.. No more venti's from there for me .. great CS STARBUCKS !!! NOT read more

So nice. So efficient! Quick and to the point. Weird crossing area from the westin hotel..

this is the worst starbucks I've been to. the bathrooms were filthy, the floor in the dining area was a compete mess, they didn't get my order right, gave a very poor attempt at fixing it, I asked to have it redone, then waited for about every other customer that came in after me to get their order before they could remake mine. this location is pathetic, 5 employees can't handle a few customers. read more

I waited behind one customer for a long time before I gave up and left. The staff is slow and are also a little obnoxious with how loud they are. The interior was reasonably clean though. read more

The manager does not do anything at all. They are always out for stock with everything . I have heard the manager on multiple occasions talk bad about her own employees to other employees. Wtf? Super unprofessional and that's why this location is a failure. NO MANAGEMENT. Ask any regulars if they have saw her(the manager)..is bet they haven't. read more

Extremely rude staff at the drive through window. They were out of every dessert I asked for and when I asked what they did have the woman raised her voice and shouted at me. She purposefully took her time and made us sit at the window without acknowledging us while she spoke to other people. read more

Shift supervisor Hailey just denied me service and was terribly rude about it . After sitting at the drive thru speaker 3-4 minutes I pull around to the window to see why I have not been helped yet . I'm payed no mind again . I drive to the parking lot there's s deliver driver shouting who knows whet as I park and enters the buildings main entrance. I enter shortly after and Hailey shouts I need you to leave we are closed . Since when I respond. We are closed I need you to leave . That's not true you close at 11 . Hailey informs me the have been closing at 10 pm for 3 months now . That also is not true . Hailey over looked I'm a regular here and come through here sometimes twice a day . However Starbucks twice a day regardless . I pass this going to a from my destinations . Nothing much to say but it was rude of her and I have been lied to when I spend loads of revenue with this corporation. Everyone was responsible all 3 stores associates I seen . read more