If your looking for coffee, I don't think you can go wrong at Starbucks... however if you are on a long road trip and you want to go to a clean bathroom that's not in a gas station don't go here! They might be low staff... but even if they were they still need to do bathroom checks... Toilets were nasty, toilet seat covers in the package was on the floor... Dyson hand dryers are nice but needs some kind of rug to catch the water drippings bc if it isn't going to be cleaned often then the wet floor can be a safety hazard. Napkin holders were all empty... floor had trash throughout the store and I was not greeted at all... I used to work at a Starbucks and we were trained to welcome every guess that walked in. read more

Starbucks - Unkept condiment table, empty napkin holders, and trash was full. - Coffee & Tea Near Me - Lebec, California

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Great service!! Super nice employee at the register. Food is decent, and the Christmas vibes are great right now! read more

Starbucks - Coffee & Tea Near Me - Lebec, California

This Starbucks is always my middle stop to OC. Today is thanksgiving, and I had the BEST, GENUINE interaction with a gentleman who I did not get his name but he just moved from Tucson AZ (curly hair dude)! He's the definition of exceptional customer service Welcome to Cali! read more

Starbucks - Coffee & Tea Near Me - Lebec, California

This Starbucks is a legit joke compared to other Starbucks and it cracks me up. I ordered a venti chocolate almond milk espresso with no ice and this barista legit filled the cup a quarter of the way Like not exaggerating a literal quarter of the way as in 1/4 th of the size of the cup So Ofcourse I ask for them to fill it with almond milk and he's like I have to charge you as a latte ... okay Starbucks manager he then presses his little screen for five minutes and comes up with the price difference of $0.40 And at this point I'm just trying not to laugh. All the customers thought it was awkward Af ive never had this problem before and ngl there must have been some reason why you'd be so rude to a stranger. Anyways I still love Starbucks in general but yeah got to say this was a horrible experience Update the refund I was supposed to get didn't even go threw. I think the refund was supposed to be cash and the dude just pocketed the cash while I waited for it to update to my account. What the actual read more

Any business that locks their customers INSIDE the store is a ZERO star. Starbucks is suffering from COVID induced business dementia. The manager made the executive decision that 5 customers is enough and locked the doors while we were inside so no other customers could enter. Customers knocking on the door and waiting outside to pick up mobile orders. Serious craziness!! And isn't this a violation of code? read more

Starbucks - Guy waiting to get in to pick up his mobile order and door is locked. - Coffee & Tea Near Me - Lebec, California

It was alright, nothing good nothing bad just basic ol' Starbucks it was a bit pricey but overall it was fine

Alot of flies here they should have taken care of this problem. But alot of those buzz around even in the equipment! read more

Starbucks - Flies even inside the display case - Coffee & Tea Near Me - Lebec, California

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Not too happy. Ordered on mobile app for pickup It give me a time it should be ready. They gave me my warmed up pumpkin bread but I have to wait for the coffee till my turn with a ton of orders ahead of me. It should ha e been a more accurate time. I would have passed on it. read more

Starbucks - Extremely busy holiday weekend. App time is not correct. Toasted pumpkin bread will be cold and dry by the time the latte is made. - Coffee & Tea Near Me - Lebec, California

It's all about the stars! And that's why we chose Starbucks to take a break before conquering the 40-mile Grapevine devoid of pit stops. But probably not this particular Starbucks in the future. There was nothing to complain about the service. The customer service was the same usual friendly service, and our usual drinks were usual. But the bathroom could have been much cleaner and supplied with toilet paper. read more

This isolated store on I5 should be a model of efficiency and should be extremely profitable. Not a model of efficiency. Not even close. It is like a herd of squirrels work at this place. Has anybody else noticed that Starbucks can't seem to keep trained people? It appeared that they had just let random people come in to work in the Starbucks. They are extremely busy, and should be well practiced. Instead they have a crew that is lackluster and confused. This leads to very long waits. I ended up leaving. The store manager and perhaps the area manager need to be given feedback, a chance to change the situation, and if they can't improve they should be fired. I left without receiving the coffee I ordered. read more

Starbucks - Starbucks Crew - Coffee & Tea Near Me - Lebec, California

Soooo im still giving Starbucks a 4 star review because I like their coffee and I come multiple times a day. But driving back and forth from Sacramento to LA I need to make restroom stops. Why do you close your restrooms? I know we're in a pandemic.. but isn't the restroom where we wash our hands ? Instead of people coming in with their dirty hands only god know where they've been, probably scratched their butt on the way in touching the door handles, tables , countertops to grabs their drinks , the key pad , etc. The bathroom should be cleaned multiplied times a day anyway so what's the difference ??? Open it up so people can practice good hygiene.. Update 7/31/20 I stopped by Again on my way down from Sacramento to LA and I'm happy to say that the restrooms were open . I'm not sure if someone read my message or if they decided to use their noggin , but I'm glad they did. Thank you . read more

Starbucks - Yay. Bathrooms are open. - Coffee & Tea Near Me - Lebec, California

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One of the baristas took off her shoe,touched her feet,and did not wash her hands. She continued making drinks so unprofessional so unsanitary. Adding on to this: she also picked her nose and did not wash her hands and continued making drinks again read more

Refreshingly positive staff Excellent service Excellent attitudes Not many like this one left out there Well done read more

It's not only the pandemia attacking people and hitting hard on Seniors, on top of that you shouldn't allow people with dogs to get inside cause it's filthy, animals bring diseased and Germs; there is food around and we are supposed to protect ourselves by taking sanitation policies. Please do not allow people with dogs unless it's a service dog. read more

Starbucks - Human with a dog - Coffee & Tea Near Me - Lebec, California

The shift supervisors need to cut out mobile orders during these massive rush times. I saw baristas making drinks for customers that had already given up on waiting. It was a nightmare. read more

Use to be the best location but the usual baristas haven't been there. Has gone downhill since and now you can't even get a full drink. 3/4 full the last 3 times I've been to this location read more

Starbucks - Matcha - Coffee & Tea Near Me - Lebec, California

Worse place and bad customer service. Ordered a tall pike cofee $2.95, charged me $12.50. Come to the store to dispute, they did not refund, said have to call the number in the app. Called by number the store picked up and said they couldn't help and said I have to contact in starbucks app. It's annoyed and complicated since it wasn't my fault but lost the money. read more

Better service than before. Only down side was the restroom is closed. Fast friendly staff and the drinks are consistently good. read more

Starbucks - Coffee & Tea Near Me - Lebec, California

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Slow slow sloooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooow! Don't go through drive-thru. You'll waste a half tank of gas. read more

Long line, but worth the wait! Perfectly made order (rare these days at SB sadly) that was churned our pretty quickly after ordering, and name said correctly! Three for three gets a FIVE! See you next time! read more

I can see why this particular Starbucks has very little stars. It is filled wall to wall with tourists and the frequent passerby. I don't think anyone here is a local. The wait is a little long, but considering how busy it is it's expected. Anyone without patience and time shouldn't stop here. They have the usual coffees, snacks, teas etc. Baristas were somewhat nice. They were mainly straight to the point, but she did ask how I was doing. Restrooms were clean. There are enough employees to ensure that the establishment also stays clean. Back on the road! read more

Starbucks - Coffee & Tea Near Me - Lebec, California

This place it's so slow and the costumer service it's to bad I don't know how corporations have this place open went its not even worth the time or money read more

Starbucks - Look how nasty this is - Coffee & Tea Near Me - Lebec, California

We stopped by to grab a drink on the way to LA. We placed an order for a grande iced shaken expresso with toffee syrup instead of simple. It's a drink that we usually get at any Starbucks and they're pretty consistently made. However this location was a major disappointment. We ordered ahead and we're given ready time but when we got there it wasn't ready. That's okay, we can wait a few minutes. When we got our drink, it was 1/4 of cup filled with coffee and the rest (3/4 cup) is just foam. We told the barista and he said he will remake it. Turned out he scooped out all the foam and filled the cup with with milk all the way to the top. Uh, that was a no no. We didn't order a cup of milk, we ordered iced shaken expresso. We then went back to the counter again and told him, this is not the right drink. He didn't look too happy that he had to remake. But oh well, I didn't order a cup of milk, rather I ordered your craft drink. After waiting for 5-10 minutes, our drink was done. This time around, it was done correctly. Anyways, when you think a simple drink can't be made wrong at Starbucks, think again, it can. Overall horrible experience. read more

Small interior to this travellers' location. Most patrons will be passing through to somewhere else. Their drive-thru was super busy, so we went inside. They are hopping with almost constant business. This means that the staff doesn't have much downtime to clean, and it shows. We stopped going north and coming back south today. The first time my beverage was made really well, just like I like it. The second one was lacking sweetness, but several Stevia packets later, I was in business. The baristas are super busy, so drinks take time to be prepared. We enjoyed our everything bagels for breakfast. During each visit there was at least one person holed up in an out of the way location with their laptop, working, or hanging out as the case might be. This particular Starbucks isn't that conducive to get much work done, was my impression. There is a large patio space outside for when the weather cooperates. read more

Starbucks - Entrance hall graphics. - Coffee & Tea Near Me - Lebec, California

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Fabulous Batista making drinks today. We tasted the pink drink. Great introduction. This is a nice spot after you get off the grapevine. Thank you ms. Wallace and team. read more

Starbucks - Pink drink - Coffee & Tea Near Me - Lebec, California

This Starbucks is absolutely horrible Staff is rude and I waited 31 minutes for my drink. They should staff accordingly read more

I have to write a review because I was not greeted well and I noticed a few different iced Matcha drinks on the to go bar as well and mine just taste like it was made with regular milk and I pay extra for oatmilk... so I'm assuming that all of the drinks were made at the same time and mine is a warmed up iced drink with regular milk and it tastes disgusting but why they need this review and to pay more attention is because I get that it's late but it's also late for me and I'm on another three hours of driving so it would be best if my drink is made right read more

This Starbucks location is a destination stop for me when I'm heading north to visit family in Central California. The location of this store is on the north side of the Grapevine, so it lends itself to being an extremely busy shop because it's surrounded by other food and gas stations. It's not unusual to see the drive-thru line snaked around the parking lot. I've been inside and I feel as though the drive-thru service is much better, so don't let the long line intimidate you. I have to say that for as busy as this place is, the drinks are pretty consistent. I don't believe that I have ever had a bad drink or bad service here. read more

I'm not going to comment on my drink as it was a fairly simple drink to make; decaf iced americano with a splash of almond milk and one pump vanilla. My reasoning for not giving them a higher rating was the service. My family and I stopped here on our way up to Fresno from LA. We arrived at around 630 am on a Friday and it was already crazy busy. Parking lot full, line to the door, people waiting for their drinks, you get the picture. I placed my order with the cashier and also purchased two gift cards. She just hands me the gift cards, no envelope or anything. I ask if they had any and she shrugs and says "I need to look." Um, yes you do, it's kinda your job. And who the hell just buys a gift card with no envelope? Like ok I get it, you hate your job but don't take it out on the people who are paying for your paychecks. I received my coffee after a few minutes of waiting. The barista was super cool even though she was slammed with orders. She didn't mind when I asked her for an extra cup of ice and handed it to me with a smile on her face. Barista chick (wish I remembered your name), please teach the cashier how to at least smile. The general public would greatly appreciate it. read more

Its was so unprofessional, a new employee was left alone in the cashier with no supervision. It was not his fault nut the managers for leaving a new employee alone. I will definitely will not be coming back worst attitude ever. read more

Not very helpful. We went to this location because we have always gotten lousy service from the other Starbucks across the freeway. My wife and I each ordered coffees from our phone apps. I got mine, no problem. She waited 10 minutes and nothing came up. She asked about it and the order taker asked to see the order on the phone. Then she curtly said, "That's the other Starbucks. You have to go over there to get it." Our mistake, sure, but other places would try to accommodate the customer or at least be more understanding and considerate. This probably happens all the time between these two stores. In fact, these two stores probably have the same owner. They can work out the misplaced orders between themselves. With bad service (from every business) on both sides of the highway, my advice is to just AVOID EXIT 219! Get your coffee fix at another stop. read more

This is a busy location around the clock with visitors coming and going from the LA area north to various parts of California and beyond. I've frequented this Starbucks in need of caffeine to keep me going and to use their restroom after having too much coffee along the way. Staff have always been speedy and helpful. On my latest visit, the exterior lights on the building and in the parking lot were all dark. However, the light on the drive thru menu was still illuminated as well as the inside of the store. I stopped by for my drink and to use the facilites. Sure glad they're open early and late. Keep on Yelp'n! read more

Starbucks - The crew working hard on a Friday afternoon - Coffee & Tea Near Me - Lebec, California

Suck horrible service Literally waited 45 mins for just a matcha latte everyone!!!! Everyone that ordered after me ended up getting there drinks before me Mind you it's a matcha latte I went to the counter and asked if mine was ready maybe I didn't hear my name But the guy with glasses long hair had a attitude saying they had a 20min waiting list but didn't make sense if I got there before it got packed So I went back to the order line to get a refund the lady was kind and understanding but the same guy came and asked what I ordered and she told him if he got the order he said he never got the order I understand stand someone take things that aren't there's but maybe they should be a little bit more clear when calling peoples names Cause I didn't hear anything or maybe the order got lost idk read more

Took 30 minutes just to get a coffee, and decaf wasn't decaf. Never again. Say it's gonna take 20 minutes, if it's gonna take 20 minutes....... Some people will say F that no thanks, especially when you screw up the order on top. read more

About 130 miles away from my destination and feeling sleepy, this Starbucks was a savior however it's always busy no matter when I stop here. It could be day, night, holiday, no holiday - always chaotic and I have no patience for lines so I take a potty break at the Petro Center and buy coffee there but for some reason all they had was decaf today and that just wasn't going to work. It's a truck stop, tourist stop, and a busy road way - how do you only serve decaf??? Oh well. Starbucks it was! I braved the cold to try and stand in line however huddling in a mass on Thanksgiving eve with screaming kids and angry adults just didn't appeal to me so I decided to get back into the car and in another line - for their drive thru and I was impressed by how fast that went. They promptly took my order and had the drink waiting at the window. I noticed the order was printed on my cup. I've never seen that before. I guess it saves them money on Sharpies but then again I hope that was thermal printing or recycled labels. Either way, this place is quick, efficient, and friendly. Might be my new coffee stop. read more

Starbucks - Coffee & Tea Near Me - Lebec, California

We enjoyed this Starbucks on our latest trip. The staff were super friendly. It was busy but they got our order through quickly, barely a wait. We really appreciated the large clean bathrooms too! We were in and on our way in no time. read more

This is great location if you need to make a pit stop on your way to SoCal, last exit before you hit the grapvine. There are not a lot of Starbucks along the 5 and this one seems to be the biggest. There a ton of places to get a quick bite to eat such as in and out, chipotle, Panda, McDonald's etc. Added bonus - outlets will be opening soon :) Drive thru is painless and I was in and out in no time to get my starbucks fix. read more

Excellent spot to stop after long drive to get refreshing chilled ice coffee and bakery products Very clean restaurant and restrooms Service is excellent and friendly staff Fast service I ordered coffee then filled gas's and by the time I was back order was ready perfect timing read more

Made a pit stop here while on a road trip, mainly for a snack and bathroom break. Baristas were friendly and our drinks were prepared in a somewhat reasonable timeframe. The bathrooms could have used a little TLC for cleanliness. read more

Starbucks - Display case - Coffee & Tea Near Me - Lebec, California

As slow as old people in the fast lane of I-5 with the helpful attitude of DMV. I hope you're not in a hurry because they are as slow as $#%£ ! read more

Starbucks - Coffee & Tea Near Me - Lebec, California