took a pit stop at this Dunkin during our roadtrip. i needed another cup of coffee to keep me awake. this dunkin' is so unique since there's other establishments next to it making a food court. after browsing the menu for a good 5-10 minutes i settled on a meal deal which before tax was $6. it came with a medium coffee, hashbrowns, and a small breakfast wrap. i chose sausage for the wrap and added vanilla syrup to my coffee. i was hesitant since it might've been extra charge but to my surprise it wasn't. the staff was super helpful in letting me know the different options. the medium coffee was hugeeee. i was surprised at the size considering the whole meal was $6. the coffee already on its own was like $4. the hash-browns were super flavorful and delicious. the wrap was not bad though the sausage was a bit salty. the hashbrowns tasted pretty herby. ive never had dunkin' food before so i was pleasantly surprised. was definitely worth the cost and pitstop ! read more

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These people are stupid af. Asked for a bananan shaken espresso with extra ice . The idiot said there's a fairly amount of ice in there . I said can I have extra ice ! How are you going to tell me wtf to order . Stupid mofo . Waste of space and air . I walked out of there and took myself to Starbucks. read more

On our way to Paso Robles, we stopped here to use the facilities and bought a Diet Coke at the Charley's steaks next to the Dunkin' Donuts, Jamba Juice and Baskin Robbin's which share a building and seating. Only one person staffing each shop but it was adequate at 6 p.m. because there were only 5 other people in the whole place. Ambience adequate, brightly lit, clean. Staff helpful. Lots of parking. read more

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Why people bash on this is nuts. The customer service was great. They actually have the butternut donuts which are my all time favorite. I love these. To boot they had little bags and that was just a bonus. Everyone was super nice. Give them a try. I did and love it read more

Dunkin' - Love the butternut - Donuts Near Me - Arvin, California

After having one of those days where it feels like everything is going wrong, I stopped by Dunkin' Donuts hoping for a little pick-me-up. I ordered a maple donut and a blueberry refresher with sparkling water, and honestly--it was exactly what I needed. The employee who helped me was so cheerful and kind, it completely turned my mood around. Sometimes it's the little things, and this visit truly made my day better. Thank you, Dunkin'! read more

Dunkin' - Maple bar doughnut - Donuts Near Me - Arvin, California

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She don't know how to make coffee Coffee looks really bad Coffee pot not clean i like dunkin but not this place read more

On a recent road trip we made a rest stop at the base of the Grapevine. Dunkin' Donuts shares a building with Baskin-Robbins, Jamba Juice and Charley's Philly Steaks, in sort of a small food court kind of layout. The building has restrooms at one end. Shared table space and a common parking lot round out the facilities. I was craving sugar, so went for a couple of pumpkin donut holes, and a chocolate donut. The selection was limited at mid-day, and underwhelming as far as options went. The young woman minding their counter was friendly and helpful, which was a high point in the visit. The pumpkin donut holes weren't as flavorful or fluffy as I'd hoped. The chocolate was better. It was an okay place to stop, but not really noteworthy in any way. read more

Dunkin' - Half empty display cases. - Donuts Near Me - Arvin, California

It's very clean and the ladies are very helpful. We stop for some coffee and donuts. I can smell the egg sándwiches. They smelled yummy! I got me a pumpkin spicy latte. I have never had it here. It tasted good. The egg croissants had some bacon. It was good. My husband didn't like his sandwich he mention he retreated not getting one like mine. We some munchies, some glasses and couple of the pumpkin flavor. They were good. Dunkin has very good coffee too!! read more

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Stopped in at 6pm Of course most of the flavors were gone already lol. I get an old fashioned which is always yum plus a few more flavors and some donut holes. Tried the cookie butter iced coffee and was tasty. Service was nice enough lol. read more

Dunkin' - Cookie butter iced coffee - Donuts Near Me - Arvin, California

What a great place not only is it better tasting but so nice and they use the right stuff. I wish I had one near me.

Absolutely atrocious this location is horrible the staff are rude and could care less about customer service. The doughnuts are lack luster my Boston cream was just a chocolate donut no cream.stick with the munchkins if your looking for a donut. When on a road trip and looking for real Dunkin' this is not the location just pass it up and go to anywhere else. Waited 15mins for an ice coffee umm strange when there was no one else inside the store maybe hire staff that care about the customer. read more

Dunkin' - No cream filling Boston cream sad day for donuts - Donuts Near Me - Arvin, California

11/22 1:42pm Giant F You have no regular cold brew right now you have no nitro cold brew right now. So the girl tells me well there's a Starbucks right next door. First of all you guys should have cold brew. Second of all why would you have somebody working for you that tells you just go next door to your competitor Starbucks also you have a lot of bad reviews You only have a two-star rating maybe whoever owns all these food things in this little food court should take a look at why they're getting bad ratings read more

The food is half assed and burnt 80% of the time the service is horrible ! Always waiting a long time to be helped and no customer service what so ever. The ambience is DEAD I would somewhat understand if it were a busy store but it's not ?! At least not when I'm there. read more

Only have one person at window and counter doing both. Go to Starbucks service here is super slow read more

Dunkin' - Donuts Near Me - Arvin, California

Is this how you pack donuts? Just let them drop on each other and allow for the frosting to just be demolished and mixed with the other? Idk, maybe Dunkin released a MapleBarFritter donut now? Who knows. read more

PitStop on the way back to NorCal. Reasonably clean restrooms. Friends got their sugar free hazelnut iced coffee and matcha latte with a small munchkins pack. They still have from Valentine's Day doughnuts and items. read more

I'm not sure why this place has la reviews. I had descent service here the past couple times I've been. I was traveling to LA from Nor Cal and decided to drop by and try some Dunkin'. The service was good, and the drinks too! I ordered a frozen coffee with extra shot of espresso and a iced latte with extra shot and espresso. This place is way better than Starbucks and would come here occasionally if I was a local. The only reason why I took of a star is because the first time I came they understood what I meant by frozen coffee with a shot of espresso but the second time, they asked me so many questions about it my drink I was confused. It's not that complicated just add a shot of espresso into the frozen coffee Lol. But besides that good service and coffee! read more

Dunkin' - Frozen coffee with shot of espresso - Donuts Near Me - Arvin, California

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$2.20 additional payment required for oatmilk is insane. Then my hot latte is cold. Cmon. Oatmilk isn't an upgrade. It's a requirement. The pricing is one thing. If you're gonna gouge me for this, at least make my item well. Ridiculous. read more

Pretty disappointed that this place is closed early not sure why if I just saw two employees leaving and is says they close at 8pm and there's no sign stating it's closed or no longer open so not sure why . That's why I'm giving it one star ,not giving no reason whatsoever to the public. Time we arrived was 3:40pm and we had to go to Starbucks across from it. read more

Dunkin' - Their hours of operation supposedly - Donuts Near Me - Arvin, California

Excellent Service r and great cold Brews ! Very happy on our quick stop Clean inside and loved the donut keychains Girls had smiles on their faces very kind read more

STARBUCKS IS WORTH THE DRIVE ACROSS THE FREEWAY- JS! It took about 5 minutes to get our order taken. There was no line, no cars in front of us- so maybe I thought they were short staffed. When we pulled up, there were plenty of workers in the store. Again, we had to wait quite a while before they took our payment (with no cars in front of us or other customers). The second they swiped my card, I was informed that they were out of the item I wanted. Get this- They asked if I wanted ONE donut instead (which would've been roughly 1/4th the cost) - so I asked for a refund. With a refund always comes an attitude and this place did not disappoint in that department. The drinks tasted like complete syrup. We had to dump some out and add water, because it was too unbearable. This stop was such a huge inconvenience to our trip. read more

The lady in the cashier named Briana is the rudest I've ever met. Seemed like she was having a bad day. The way she was talking to customers was so uncalled for and everyone in the line was appalled by her actions. No courtesy displayed and had a very aggressive personality. I hope management reads this as her behavior paints a bad impression to the brand. read more

Oh my goodness! I've never had such bad service and bad drinks/donuts in one visit but this Dunkin' wins that award. Stopped by on my ride up from LA to the Bay. It was 9am and after driving an hour and getting through the grapevine I needed my coffee. After making a visit to the TA next door for breakfast I made a mobile order so we can just pick up and avoid any more delays to our 6 hr drive. The app offered their toasted white chocolate mocha so I ordered two of those and two double chocolate donuts. Simple order so I thought. We get there, park and my bf runs out to grab our order. Only for him to run back with only the donuts. He mentions that the employees (rudely I should add) say that the toasted white mocha was discontinued and that they had nothing similar and I could take something else. At this point we had no other options so we went with a very super sweet hazelnut latte. First disappointment. The second disappointment was the donuts. I said "well didn't get the drink I wanted but at least I have my donut" and mind you I've had this donut plenty of times so I know what it looks like and how it should taste. I reach in to grab my donut only to pull out a chocolate donut but with what looked and tasted like BETTY CROCKER icing. I could not believe it. How could they sell something that isn't even right. We ultimately did not eat or drink our drinks and we kept on going. I reached out to Dunkin' on twitter and they did grab my info so the franchise owner of this location could reach out but I know nothing will be done. read more

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It's been awhile since I've been to Dunkin so I wasn't aware vanilla chai is off the menu. I was already in the drive thru so decided to go with the regular chai's and order some maple and chocolate bars. The donuts were terrible. They tasted stale. Couldn't even finish it. The chai had a chemical after taste. It's nowhere as good as the vanilla chair they used to have. I don't know if it's this location or Dunkin in particular, but this was a horrible experience. read more

I mean, the place is clean and they had donuts and coffee, which sounded really inviting on a cold and chilly Black Friday late afternoon before hitting the outlets but the wait time just to get our order was kind of ridiculous. To those who haven't been here, this branch shares the same building as Baskin-Robbins, Jamba Juice and Charleys Philly Steaks and everyone else seemed pretty well-staffed except for Dunkin Donuts which had one person take the dine-in orders and make all the specialty coffees. I know that is unfair to base my review on this single person who had to take care of everything but when I got my drink (I ordered small), it was literally just half the small cup. It only appeared more because of the froth. Flavor-wise, it was excellent. I ordered their toasted white chocolate signature latte and had a chocolate kreme filled donut with it and both of them just went well together. I just felt that the coffee wasn't worth the amount I was given and would have probably been happier if I got a Starbucks from right across the parking lot. read more

Dunkin' - My tiny coffee and donut - Donuts Near Me - Arvin, California

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Another reason to stop at Outlets at Rejoin: Dunkin' donuts. stopped for coffee and donuts. it's pretty new so things are clean and fresh. Service was quick and polite. there's drive thru too. read more

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Place is always clean, but service isn't always that greatest and donuts aren't the freshest.

Worst customer service ever. No available donuts too. Long wait time and not much else read more

Dunkin' - a view of a parking lot from inside a car - Donuts Near Me - Arvin, California

The Starbucks is across the freeway, so we decided to go to Dunkin. It was the slowest drive thru coffee of my life. Two drinks, no food, and no customer service. Took a solid 3 minutes before we even got to order, even though we were sitting at the speaker waiting to order. Our drinks were ready after a 5 minutes and our straws a minute after that. read more

Me and my husband decided to stop in after a long road trip. The customer service was awful there was hardly any donuts prepared and it appeared and seemed like they were closing early. When asked what time did they close the girl mentioned 8pm and it was barely 6:30pm. The establishment was clean although the customer service was terrible. read more

not only was it a 20-25 minute wait in the drive thru but the food was burnt. the workers don't even try to look occupied.

I placed my order ahead via mobile and after 15 mins later I went to pick it up and noticed no orders were placed in their mobile order area. It took nearly 5 mins for someone to acknowledge or greet me. There were no other customers. 3 workers passed me by several times without saying a word. Finally, someone asked if I needed help and started working on my order. They didn't have 2 donuts I requested and told me I had to wait, which I told him that I would just go ahead and replace the items instead. I then asked if it was possible to receive a free medium cold brew that was an offer on my app and he told me no and I would have to order that ahead of time. Horrible customer service, and no courtesy. Not a good way to start the morning. read more

Shitty management. The poor girl in the front was working the whole place by herself front and drive-thru her eyes looked watery like she had just finished crying I felt so bad for her! l asked if she was there all by herself, she said she was and that the higher-up management made a decision that only 1 person per department was allowed to be working at all times. Absolutely inhumane and ridiculous whoever this higher-up management is should be terminated this is not a way to treat your employees who make you money I asked for a name but she said she did not want to get in trouble and that it is 2 of the higher-up management making decisions I'm assuming it's a district manager I hope this lands in the right hands and someone takes action. The employees being treated this poorly just doesn't sit right with me. Even through all this she maintained a good attitude and was trying to be as polite as possible but I could tell she was very frustrated every employee here needs a raise if this is how bad they are being worked. read more

Employees needs training/rude customer service, very limited donut options/almost none,coffee cream is spoiled, the place is dirty/dusty needs some management attention. read more

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The complaints about their availability of donuts really seem to stand out, so I think our trip may be an outlier. Our drinks were at the ready and we got to choose new donuts for those that we ordered but weren't available at the time. I think it really depends on the time you're coming in (we were there during Thanksgiving week around noon); they also said they didn't have donuts for our order, but offered us to choose their available freshly-baked ones. I really think the out-of-donut thing and the back-n-forth between Dunkin' and Baskin-Robbin' for employees are consequences of an unresolved higher-up management problem, which cannot be attributed entirely to the on-ground manager and his or her team there. There must be decisions from higher-up individuals in more recruitment, training, and shift assignment to allow both Baskin-Robbins' and Dunkin' to operate efficiently. Here's where I think the problem should be analyzed: Where I don't really see the point in is how Inspire Brands (the mother company of Baskin-Robbins' who's acquired Dunkin' not too long ago) thought it was a good idea to let both brands share the same workforce. If this is just a case with recruitment I can understand (the pandemic has all companies struggling with hiring), but if it's a deliberate arrangement, it's problematic. This can really affect the performance of both brands when on-duty workers are split between tasks all the time (rush hours often have a bunch of children waiting at Baskin-Robbins' and their parents or adult relatives waiting for their Dunkin' coffee and dozens, causing the manager to have to constantly go back-n-forth to get the coffee, get the donuts, get the ice-cream, get the register, etc.). Sorry for being whiny, but that's just how I see it. For those who're still confused about the location of this Dunkin', it's actually facing Wheeler Ridge Rd instead of being located inside the Outlets. You'll find it behind Shell, PIEOLOGY and Starbucks, right next to the Hampton Inn, along with Jamba Juice and Charley's and of course, Baskin-Robbins'. Have the Dunkin' app with you, order beforehand and get them at the one register between Baskin-Robbins' and Dunkin'. read more

I live locally to this location, and at first it was pretty decent. After their first couple of months their coffee drinks have REALLY started going down hill. Today was the last go round for me. It was a third attempt to get a Carmel frozen coffee that tasted nothing like what Dunkin' is supposed to taste like. I was super excited to have a Dunkin' location opening up near my home but I can't say much good about their cold coffee drinks as of late. I'll reserve my Dunkin' consumption for when down I'm in Santa Clarita. read more

This could be the worst Dunkin' Donuts out there. And I really think they are trying to be the worst. All I asked for is a iced coffee with light ice told him twice but it was too much for him to comprehend. Coffee also tastes like nothing leads me to believe that they can't follow simple measurements. Enjoy minimum wage for the rest of your life people read more

I walked in at 3:00 pm on my drive home for some coffee and a donut. I asked for a nitro cold brew, the man at the register says the station is down. So I ask for something else off of the large coffee menu, he says they are out of it. I said what do you have? He responds with we have iced coffee and hot coffee and that is all. Then I look at the donuts and all that is in the display are 2 (literally) sad looking glazed donuts in there. I asked if that is all they have and he said, yes. Im not sure how dunkin donuts, a company that is known for donuts and coffee, had neither of the items they advertise in the middle of the day. On top of that, I just ordered the iced coffee, and the employee proceeds to fill 80% of the cup with ice. If the franchise owner is reading this, consider shutting this place down since this is how it's going to operate. read more

The manager shanna was super rude since we got in. I'm trying to ask my kids what they are ordering as we're looking at the menu. First thing she asks is "how many donuts are you getting" I replied with Im not sure they are looking over menu, she said well I need to know so I know what bag to grab. I said ok we'll as they tell me what they want you'll be able to count, she rolls her eyes. I then Pay, then come back because we for 2 drinks and she then gives more attitude, like as if we're bothering her. So then my nephew wants to order some hash browns at this point, eyes rolling, poor attitude is very noticeable. Please be more polite. read more

If you think about stopping by an hour before closing, don't. They will have cooled their ovens, cleaned their machines, and Dunkin' Donuts will not have any donuts. We didn't even end up making a purchase because everything we wanted was 'unavailable', and trust me we tried. Thanks for letting down a little girl! Never again. read more