First time visiting this Starbucks store. I mobile ordered and quickly received my tea and sandwich. The staff were friendly and the store was nice. My only compliant would be that it was freezing for people who were sitting inside this store. But I would definitely go back to this Starbucks! read more

Customer service always amazing! Made a mistake on my order and she fixed it even though it was my fault! They go above and beyond. Every employee is always so nice. I love stopping here before work the employees are so personable and it starts my day off great! Egg bites are also delish always super busy but always stays clean! read more

First time at Starbucks in over 3yrs. Now I see just why I don't go. I wanted to try something different so I decided I'll stop on my way to work. But Kalsey that was taking orders made it so uncomfortable for me. I wanted to try a certain drink that my little niece suggested and I was completely rushed with my order. I know I was slow but my god have some patience read more

Starbucks - Strawberry Crme Frappuccino Blended Beverage - Coffee & Tea Near Me - Kenner, Louisiana

Starbucks is always a decent cup Of coffee. I don't go to this Starbucks because of the product as is the standard. I go for the staff and customer service. They are all nice but shout out to Michael or Mike. This gentlemen knows how to do customer service right. read more

Stop here occasionally and usually have great service. Just went through drive through today, only one car ahead of me and pretty empty inside. Order a venti hot caffe mocha and venti pumpkin spice chai latte. Was asked to repeat the order for the chai latte since it had some add ons. Get the pumpkin spice chai and it's grande, well that's fine I can deal with that after asking if that's what I was charged for and apparently so. Until I get home and give to the person who wanted it and it's straight chai latte no pumpkin spice or any of the extras asked for. By the time I get home my mocha is cooled enough to start drinking and it tastes like hot cocoa, no espresso taste at all. Drink the whole thing and can tell there's no caffeine, I'm usually wired after drinking a venti since it has 3 shots of espresso. This location has rarely missed the mark for me but this trip was just a reminder to why I have a coffee pot at home. read more

this place so pissed me off. i paid $9 and they give me a nasty coffe mocha. they dont care for their job for real.

Great experience. My order was taken quickly and accurate. My beverage was hot and fresh.

I've stopped here a few times for coffee now, and have always enjoyed good service and tasty joe. I've always been waited on quickly and the baristas have all been friendly. There is a drive thru for those days when you just don't have time to park and go in (huge plus - huge, huge huge), and I've never had to wait very long in line. Either way, inside or in the drive thru, I'm a fan of this location. read more

Starbucks - Coffee & Tea Near Me - Kenner, Louisiana

I go to this Starbucks often and every time I am impressed by the speed and accuracy of the employees. The long drive thru line may be scary, but I often do not wait longer than 5mins. I have no gotten the wrong order, and even when they were out of almond milk, I was given a ton of apologies - heads up coconut milk is just as great. The employees are super friendly and helpful! read more

I absolutely love this Starbucks but I waited an hour and a half this morning and my order was wrong. Banana loaf and pumpkin loaf are not the same and I ordered pumpkin and got banana which I hate. I am now 40 minutes late for work but it was more the wrong order and the punctuality this morning. Maybe change it up tomorrow read more

Starbucks GETS IT!!! So fresh & innovative in their business endeavors. (this review is 60% about the app & 40% about the service, drink, store etc) Hello, this mobile ordering is making my life all the easier!!!! Ya'll saw the line, I totally skipped... Bullying huh. Lol. I know, I'm not proud... But I was totally able to pull off a #stickandmove caper!!! Picture it: early morning, I need a cup of Joe, but I ain't (yeah i said AIN'T) up for waiting. So I pull up the trusty Starbucks app, located the closest store, placed my order & pay, then... Boom, Bang, Bing, I pull up walk in & get my order!!! Helllllo am I happy camper? Heck yeah (in my Napoleon Dynamite voice) Annnnnnnnnnd on the way out, because this Starbucks app is so cool, I can tip the barista, even after my transaction is complete!!!! Way cool. I found my skinny cinnamon latte to be great tasting & temperature appropriate; quite PERFECT. Although the Barista & I didn't have much bonding time, the time I did spend with her, mainly her calling my name & me scooping my beverage. She was pleasant, cheerful & engaging (she called my name correctly & with authority!!!!) Clean store. Ample parking in this shared parking lot. This Starbucks was VERY busy, long drive thru line, lots of folks hanging out indoors... The ordering capabilities of mobile app is sheer genius!!! read more

Starbucks - This line though - Coffee & Tea Near Me - Kenner, Louisiana

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The drive through looked like it was a 45 min wait maybe 11 cars, so we parked and walked inside. The line of about 7 people took about 20 minutes before we could place an order. I've been standing here with no acknowledgement from any of the staff as they make drive-thru orders a priority. A few mins later I waved at the person that seemed to be doing the least and asked her for help, she said someone would be right with us. They were not... The demeanor of all of the employees is very negative. It's obvious that no one cares. I asked for the manager and she said she was the manager. Savana is not manager. She was very rude and was talking about us on her walky talky thing on her head. I only asked her why was it taking so long to place an order and she rolled her eyes and walked away. Didn't even call out the names on orders. Just slid every coffee onto the counter. One end of the counter was for mobile and the other was for who ever ordered at the counter. Terrible service, we waited in the restaurant for two coffees for most 25 minutes for cold brew. The first coffee was wrong, it was terrible not even worth asking them to fix. Cold brew 1 sugar and LIGHT cream. The coffee was almost white and no sugar. Good lord hows anyone mess that up? By far the worst coffee shop I've been too. Would not recommend, unless you want to wait an hour for the wrong order Absolutely terrible service. Went inside to order a coffee and waited 25 minutes. So, 25 minutes go by while we are waiting, staff is just standing around chatting really unacceptable customer service. I had to approach the counter to make it known that I've been waiting a long time. Only to be told that my drinks were at the other end of the bar, she (Savana) seen us waiting by the mobile orders. We don't know your set up, no one called our name, and the one drink was wrong. Very sad service. there is a target location literally around the corner. The food case is kept open for bugs to get into the food, at least 10 little flies flying around inside. Terrible service & bad manager, too much attitude from the person that said she was the manager and the barista throughout the entire process. read more

I've never felt so compelled to write a review about a Starbucks. I come to this location often because it's in between where I live and where I work. I'm probably here 2-3 times a week, at least. With that said, every time I'm here my experience gets better and better. First off, the inside is spacious, clean and there's also an outdoor area with chairs and tables. Second, the baristas are the friendliest I've ever encountered. Whether it's cracking a joke with a customer to make them laugh, telling a customer about a latest deal, or just going the extra mile in general, the service has always been phenomenal. To be honest, it's probably the friendliest Starbucks I've ever been to. Lastly, they're super efficient. Even when there's a long line, I never feel like I'm waiting too long, and my order has never been messed up. And to be honest, even if they did ever mess it up, I wouldn't even be mad because I know they'd handle it professionally. Best Starbucks ever! read more

Starbucks - Coffee & Tea Near Me - Kenner, Louisiana

I have been to a lot of Starbucks in my life, never have I ever been through so much bs to get a coffee and a sandwich. I paid, they lost my order completely, nobody would help me when I said I had been waiting for 40 minutes (all my friends already had their food/drink), and eventually ended up waiting an hour to get my full order. To make matters worse, the Starbucks employee Trixie mocked my friend who was trying to fulfill my order after my countless failed attempts. Avoid this location at all costs!! read more

Really good coffee just I am really sad they changed up the place but the coffee is soooooo good

This is a hipsters paradise. And I am not referring to the clientele. Every time I have come, the male baristas have either well maintained beards (even well conditioned) or moustaches that they have spent a lot of time grooming and shaping into styles. They must spend a lot of their spare time grooming their faces. And their clothes? Perfectly ironed pants (even the jeans have the line from ironing) and their shirts are perfectly starched. Seriously. Its a good thing they spend so much time on their appearance, because they definitely don't spend any time at all focusing on the customer, or even what the customer JUST ordered and paid for. Or that they took any order from any customer at all. On the few times I have been, I have never seen an employee of color or female. All white males. I wonder what this says about the area, or the management of this location. Which I am shocked because this is in a diverse area. The inside is clean, neat and well organized, though on the small side. If you are lucky, you might get something similar to what you ordered, if you ordered something like almond milk in your coffee, you will probably get regular milk in that drink. Be warned, strongly warned. But, you will quickly be given a beverage and your food order, even though it will most likely not be what you ordered at all. For example, on my most recent order, I ordered a croissant and an iced pumpkin spice latte, and they tried to give me a cake pop and a hot skinny mocha. I'm just sayin'. read more

Starbucks - Front and drive thru - Coffee & Tea Near Me - Kenner, Louisiana

I mean pretty much 80% of the population loves Starbucks, so this wont be super long or detailed i just wanted to say that each time I've been to this location even if they are packed I'm never in there more than 5 mins. Also I discovered a new off the menu flavor and its amazing for my people that love sweet coffee. The ones that enjoy a little coffee with their creamer! :) its called Toffee Nut! Enjoy!! read more

Closest store to my house, so I make a trip at least twice a month. It has a homey feel in that regulars are greeted by the staff fondly, students like to study here, always people reading with soft music in the background and customers understand early closings (4pm today due to TS/H Nate). If the line gets close to the door during a rush, there are 2 people at the register. Drive through is usually busy but fast. Fave store on the East bank. read more

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I came on a Saturday evening, and I ordered a coconut milk mocha macchiato. Not sure why or how, but it was made incorrectly. For some reason, they used the vanilla bean powder and caramel. Well, I waited a long time to get the remake. The young lady at the window was extremely pleasant, and the barista was really apologetical. The remake was absolutely perfect. read more

This has the be the worst Starbucks. I live right here and always mobile order, but lately the app ALWAYS says literally everything is out but when you go they don't know why because it's not out. I had to start mobile ordering the second I woke in the morning for it to be ready in time because even mobile ordering it's never ready at the time it's supposed to be ready. I used to mobile order about 5 minutes before I'd walk out and it's 10 minutes from my house, say I order at 6:45 it'll say ready for pick up at 6:55 I get there for 7 and it's still not ready and I end up waiting another 15+ minutes sometimes my order gets lost, I've had to cancel my order so many times because of almost being late for work EVEN THOUGH i ordered SO early and made sure I had enough time. The first few times it's ok but it started happening EVERY TIME and I wake up so early for work that it's not usually busy when I go. My drinks never consistent- I order the same thing ever time and a few times it was either not full to the top like it usually is or ALLLLLLLLL half and half no coffee what so ever. The lady even noticed it before I did once & offered to make me a new one bc she knows my order, I never see her anymore I now go to the one on vets and it's been SUCH a change- the same drink that I've ordered for a year consistently tastes and looks SOOOOOOO much different at the vets store, it's perfect every time. It's ALWAYS there when I get there I walk in and walk straight out even if I ordered as I'm leaving my house. I've never had any issues with the app saying items were out when they weren't. Even when they were extremely busy once my drink was still ready when I got there- I don't know who manages the chateau Starbucks but it needs new management bad. read more

Basic, run-of-the-mill Starbucks. Have had issues with mobile ordering. Either the order was not received or it's been sitting behind the bar and I get a cold drink. read more

I HATE Starbucks. After trying to find a reason to overpay for coffee, still can't find a reason. This place is just like every other I've been to. Pretentious yuppies that try to be something they are not. They want to save the world but drink their coffee in this horrible joint. The employees will always treat you like a idiot because you know nothing about the menu. If you love Starbucks and want to act trendy, you'll love this place. I'll stick to my truck stop coffee that someone made 3 days prior. read more

I don't like the curly haired young man who can't contain his hair and is dressed like he doesn't wanna be there!! I think his name is Raiviontous and his attitude is abysmal read more

Every time I order something cold I ask for light ice. Due to the weather being extremely hot I do not want to drink something watered down. But it seems that every time I order light ice I am asking for extra ice so very frustrating!! read more

Starbucks - Coffee & Tea Near Me - Kenner, Louisiana

Drive-thru wait time a little longer than should be expected. Walk-in much quicker. Service is great, though! Nice people. read more

Starbucks - Michael Barista @ Starbucks - Coffee & Tea Near Me - Kenner, Louisiana

Nice staff, spacious, and reliable free wifi. Not freezing cold. Tables are clean; people actually go around and clean their tables unlike other coffee chains. There aren't enough outlets though. The outlets they do have are very loose, and my charger falls out constantly. I think there's a missing opportunity because they have tables and counters that can fit over 30 people but only like 6 outlets. A lot of businesses can use the outlets. Yes, I'm passionate about the lack of outlets. read more

Tracie was very accommodating, friendly and attentive. My drink was made perfectly and the environment great. I visit lots of Starbucks across the country and have to say this one tops my list in the best way. A pleasant experience coming out of the hot humid heat of New Orleans. read more

Starbucks - Good stuff - Coffee & Tea Near Me - Kenner, Louisiana

This Starbucks was okay.. When I placed an order for myself and my cousin the barista that waited on me instead of clearly understanding my order he overtalked me as I was telling him that in my regular grande coffee order to add almond milk which btw he did not do. He was too busy trying be clever instead of paying attention. My iced coffee was too strong for my liking because I requested caramel in addition to the white mocha. Again it was just okay.. I'm glad that we only got grande sizes instead. My DC location makes them better though.. read more

Love this starbucks, always efficient and fast compared to others in the city. Very friendly. I go at least twice a week for the past 3 years since i moved to Kenner. read more

i used go to this location every day but I stopped because there there coffee always not fresh even when last time when talk to the manager here name Tiffany didn't care read more

Drive-thru only for this review. My needs are simple: two grande mochas, two birthday cake pops. Same thing every time. One for now, one for later. This location did not disappoint. Coffee was the perfect temp, service was fast and friendly at the window. And I was happily caffeinated each time I had to come through Kenner. read more

Love this location!! They always get my coffee just the way I like it. On occasions they have messed up my order but are always accommodating both in service & courtesy. read more

The staff is SO warm and friendly at this location. You can tell they like their jobs.

Favorite Starbucks location. Consistently have good drinks and food. Staff is always friendly. Modern atmosphere. We come here every week, at least. read more

This is my favorite Starbucks. The two workers who are the best (in my option) are Tracie and Jose. They are really good.

Great place employee that serves me allways make feel welcome. I really like going here I hope they keep up the good experience for customers. Yes I recommend this Starbucks to my friends. read more

I go here nearly everyday and never a problem, always delicious. Friendly staff and the manager Candice is always very sweet too :)

They must put crack in the coffee cuz I can never get enough... I'm always coming back for coffee.. It's awesome KCCO!!!!

I'm a long time customer of all the different Starbucks. This particular store is the worst. The workers are very slow and unfriendly. The only person to acknowledge the customer is the cashier. Sometimes the store isn't very busy and still no smile or personal touch. I'm a reward card holder and the stores that I mostly deal with are: (Magazine, Harrison, St.Charles and Slidell). read more

Who ever is responsible for ordering their supplies at this location needs to start ordering the ingredients for the Cascara Cold Brew. They've been out for over a month and other nearby locations have the beverage. Pretty frustrating. read more