I loved their Matcha! Their staff was very friendly! Definitely will be back! It was a bit busy but almost every starbucks is so it's fine lol read more

Advertised they close at 8:30 online and on the door, I'm here at 7:06 and they are CLOSED. What a joke. The employees looked at me as if I'm doing something wrong. This is what we get when we raised their minimum wage. Lazy and unprofessional. Sent my complaint to corporate. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

This place is trash. Due to location and how easy it is to get in and out, this place gets 2 stars. I did a mobile order and my drink was half way full and I asked if that show they normally make this drink and they said yes. Selling half filled drinks dude, what a joke. Sadly, I'd probably be back again because I love across the st read more

This Starbs is definitely a hit or miss location. For starters the drinks never are consistent. 50% of the time it won't be filled so they top your drink off with more milk than required. These drinks are expensive as it is, please make the adequate amount so I'm not drinking milk with a dash of coffee added. One day after receiving my coffee there was at least an inch gap from the top of nothing but air. I paid 5+ dollars for my coffee and I can even get a full one?? Oh yea, here comes the milk topper. I don't even get to the customer service and unfriendly greetings. Moving forward I'll drive the extra mile for food customer service and drinks. read more

Super nice interior and fast friendly baristas. I usually do mobile orders but in the times where I haven't ordered ahead on the app, they've been very fast even when it's super busy. read more

Love this Starbucks. Mornings are not complete without a stop in on the way to work here. They really know how to make your day. Certainly, they do remember your name. And, they do have Starbucks reserve coffee to brew in their clover machines - one cup at a time. Seems one of the purest ways "brew" their toasty Sumatra reserve. I do appreciate the time they take to say good morning, even if I'm just running in to grab a quick cup of nitro, too. They are always cheerful and sweet here. :) Great people make great coffee - :) read more

The customer service is always so amazing, they are always so kind and helpful to their customers:) I've always done mobile order from this location and they are always very friendly and on time with the ready time!! read more

Always enjoy to come this StarBucks shop with my wife after we dropped off kids for their music lesson. While waiting for them to finish, I enjoy spending time with my wife and chatting with her about many different subjects. The shop is clean and not too crowded the time after we dropped off the kids. Good hangout place with grab of the tea or coffee. read more

Starbucks - Iced Black Tea with little bit of sweetness ~ - Coffee & Tea Near Me - Irvine, California

A not so " merry" experience! Very rude cashier who messed up processing payment transactions. She must be having a really bad day. When I asked to correct her mistake, she gave an attitude towards me, a customer. I, the customer asked her to be more professional with her communication style. The supervisor intervene and instead of apologizing for his staff"s conduct, both task and behavior oriented skills, he proceeded to berate and harass me, the customer!! I was not belligerent nor aggressive with my communication. The supervisor currently on duty at Los Olivos Starbucks Irvine on 12/20)2021 at 4:45 pm/pst was very unprofessional and just a nasty person and should not be working or employed in a managerial or customer service capacity! He told me that I am not welcome to come back and HE doesn't need my business. He continued to lecture me that I did not have a right to complain, and said that I am not welcome at this business establishment. I don't believe he is the CEO of Starbucks to make such a decision. Sincerely, Dr. Chow read more

This place is closed at 4:30pm on a Thursday. Shit service, horrible customer service, boycott if they can't service customers properly read more

Starbucks - Open till at 8:30pm - Closed at 2pm Shit Customer Service - Coffee & Tea Near Me - Irvine, California

This location needs to get it together with how baristas make their customers' drinks! It is hit or miss. Sometimes the drinks are made how you want them other times they completely leave out how you order it. And this is via mobile! Not hard to re-read what was ordered! Update: this location has now messed up my drinks every Friday for a month. I am calling corporate and when I complained today the barista gave me an attitude and made me go to the back of the line instead of correcting the drink right then and there. Won't be going back! read more

There's one barista at this location who has an awful attitude (I don't care for his name...but he has longer curly hair). The two times I've interacted with him, he made it seem like the simple act of ordering is such an inconvenience. What else do you have to do BUT take people's orders?! One of the times, my friend asked for a straw, and he gave her such an attitude! You probably shouldn't work at a customer service industry if you hate dealing with people!! SMH This WAS my favorite go-to Starbucks. I miss the the original crew when this location first opened - they really made their customers feel like family. Now, as different people started working at this location, the customer service has gone from bad to worse. I will start going to the Starbucks further down the street. read more

This is my favorite Starbucks. Everything about this location is great. Customer service, location, space, and the fact it's super close to where's I live. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

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Stopped here thinking great, before I go all the way straight to San Diego to pick-up my sailor that I'd 1. Get coffee to keep me awake on the road 2. Use the restroom since it'll be roughly about 1 hour and 41 minutes travel according to my gps. Well as my cousin and I arrived, the staff there was initially accommodating with the purchase of my drink. Then my cousin and I asked if we could use the restroom. The staff "claimed" that the restroom was going to take 10-15 min to DRY! Huh?! The LA Starbucks will whole heartedly clean the restroom and give it "only" a few minutes for the floor to dry! First the cashier who helped me said it'll be 10-15 min. So we were advised to go to Whole Foods which is another roughly 2 block & a half to Whole Foods restroom! What?! Of course I went back and I'm still being told that the restroom is drying up! This is when I finally blew up and told them that my sailor "their hero" who is currently serving our country is off for the weekend and simply just wants to come hone for just a day to be with his family! I have to drive another 2 hours from Laguna where this heartless Starbucks is located! Really?! After the fact that I've already waited by the tables inside for at least 10 minutes. In addition, I was asked to wait for another 10-15 min on top of how long I've already waited for, I was also being asked to walk over to Whole Foods?! RIDICULOUS! read more

Starbucks - The discriminating Starbucks! - Coffee & Tea Near Me - Irvine, California

Trash service from the baristas... Talking under their masks like children in high school gossiping about other people.. Too much ice in my tea and I said thank you and they had their heads turned not even acknowledging.. won't recommend this location read more

I need to give a BIG shout out to one of their sales associates who understands the value of customer service! I had ordered the breakfast wrap with veggies to go. When I was waiting to leave after I'd gotten my coffee, I asked where the wrap was thinking she might have forgotten. She explained that it was in the oven heating not realizing I wanted it for later. She profusely apologized and said she'd take out of the oven right away. But the story continues....Rather than give me a warmed up breakfast, she offered to give me a fresh sandwich from the refrigerator for later that I could heat up. Honestly, how many people do that? I'd already left a tip before then but I just thought that was so thoughtful and way beyond what I would have expected. When I've visited there before, the sales associates have been more than courteous offering a small sample of the nitro brew before my workout at boot camp. In other words, they get what excellent customer service is about. Kudos to the manager and staff!! read more

This is definitely one of my favorite Starbucks. I love the vast amount of seats they have, the friendly baristas, and the amount of plug ins they have for electronics! The baristas are so friendly too! It's such a great environment to be in, I'll definitely be back. read more

This is a very nice Starbucks. It's in a large shopping center with plenty of parking. The interior is clean and there's plenty of seating both inside and out. Service is very fast, and the baristas are friendly. If in the area I will definitely return. read more

Love this location alway have what I want! And they are friendly and helpful. Making sure everything is on point

go to this Starbucks all the time and spend at least $15 to $20 each morning sometimes the coffee is good other times it completely sucks it all depends on who they have working that day I usually ask for a sticker for the top of my drink so it doesn't spill in the car today I asked for a "STICKER" and the lady told me no she said it was only for deliveries I told her I didn't want the drink spilling in my car and still no such horrible customer service I just left it at that and left didn't want to cause a seen anyways I will not be returning to this Starbucks at all to refuse a sticker to a customer after they spent $15 in coffee is super petty and ridiculous I'm sure Starbucks has plenty of money to buy more I don't recommend going to this petty ass location. read more

This location is great! Nikos is amazing. We come here often. We will be back for more

I like this location, it has plenty of seating and the décor is nice. They have friendly staff. BUT the last time I went they totally skimped on my drink. I didn't notice til I got home, otherwise I would have complained. I ordered a tall latte (supposedly 12 oz) and it wasn't even 8 (I poured it out to measure)! Booo read more

Starbucks - Coffee & Tea Near Me - Irvine, California

This is my favorite Starbucks in my area unfortunately it is the furthest from my house, but close to work! They always make my coffee the bestest. read more

I went to this Starbucks to use WiFi and get some work done. Ordered my usual venti coffee. Service is fast and employees are cheery. It's a little loud with the music and the people having a good time. So not the best place to concentrate. On a positive note, the interior of this Starbucks is really beautiful because it is one of the newest Starbucks built in Orange County. The restrooms are very clean, unlike other locations I have visited. Also I tried something random today that turn out to be pretty good: Blackberry hibiscus Gummy Pandas. Literally the best gummy bears I have ever had. They are gluten free and have no fructose corn syrup. So healthy as gummy bears go. That being said, I don't eat gummy bears on regular basis because they are not Dr. Food approved! :) Overall, good Starbucks! read more

Starbucks - The best and newest Starbucks in orange county - Coffee & Tea Near Me - Irvine, California

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they put ice on my coffee ordered from the mobile app. see the pic and you can see full of ice and the tag. I wanted to exchange, but no time at the time. plz, next do not put ice. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

This is my favorite Starbucks location. It has a very positive and happy vibe. It is spacious, clean and has really beautiful interior decor and high ceilings. This place is perfect if you want to study or do some work. It is located in a Los Olivos plaza where you can find Whole Foods and a lot of restaurants. It also has outdoor seating with heaters which is great. Employees are very friendly and service is fast. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

Camryn is a gift to humanity. Sweet, beautiful, charming. Always attentive and hard-working. Makes this particular location worth going to. I live across from a Starbucks but I'd rather drive 10 mins to come here. Also, the coffee isn't too terrible. read more

Huge outdoor seating area which is just what my son wanted. Just happened across this location prior to heading to Pretend City. Baristas are nice & work more quickly than any I've ever seen back down in Fullerton. I'll definitely come back whenever I'm in the Irvine area. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

Loving Happy Hour at the Los Olivos Starbucks next to Whole Foods. Expert barista Rose customized a low carb , Dairy Free, caffeine free Mocha Frapp. She used lots of plain cocoa powder, decaf espresso, coconut milk a Stevia. Fantastic. Great Service. Half price too. During Happy Hour! read more

The store is so spacious! The cashier Bruno was very friendly as well. The atmosphere is cozy.

I'm a big fan of the new(ish) Los Olivos shopping center, especially since it's close to the freeway exit and finally provides a Starbucks along the Irvine Center/Moulton Parkway route. There's ample parking, and the store itself is beautiful. As you can see from the pictures, it's very new and modern (yet also rustic somehow), with art on the walls and different types of seating. However, even though it's not smack dab in an area with tons of offices nearby, it still manages to be incredibly busy at times. If you come prior to 10 a.m., you will definitely want to use the Starbucks app and put a mobile order in. I came in around 8:30 and ended up leaving without ordering because the line was so long. If the weather is nice, there's plenty of seating outside, but on rainy or cold days, there may be no tables available inside because it's such a busy location. read more

This Starbucks location is awesome. It's very clean and located in a great plaza (you can find there Whole Foods, Rita Aid, UPS, and tons of restaurants). This location is pretty new and design beautiful. The employees are very nice. I going a lot to this location and I can tell you that they making the drinks just in the right way. They have indoors seating (you don't have a chance to seat there, it's packed every minute of the day) and outdoor seating which is nice. For chilly nights they have heaters. read more

The "Los Olivos" Starbucks in Irvine is my #1 coffee shop in the OC. Huh? Can it compete with strong independents like Keans and Portola, while still crushing the chains: Coffee Bean and Peet's? The simple answer is YES! How? Here you go: 1. Coffee. This store's Reserve and specialty beans rival even the slightly fresher Kean and Portola roasts. The days of just Pike or Blonde from a brewed barrel are over! 2. Brewing. Long a weakness in my book, the new Clover Machine and Process has catapulted certain Starbucks into OC brewing stardom. The Puck(disc shaped grounds) that remains after brewing, is enormous. Clover brewing requires a huge amount of beans. The results of this process are all good. Strong Rich flavor. Low acidity. Allows the subtleties of the different beans to shine through. 3. Service: most of our OC coffee houses have well trained employees. Baristas nowadays are push button trained. Espresso is done by the book. Hardly custom. But, where the Los Olivos employees outshine all others is in their amazing service. Very friendly. Good problem solvers. Knowledgable. I look forward to seeing them. 4. Internet. Big points here. Fast. Reliable. About 20 outlets. Comfortable seating. No competition. Manager Larry has put it all together PS This 6 mo old store is right next to a nice new Whole Foods. Complement each other. read more

Starbucks - Coffee & Tea Near Me - Irvine, California

My favorite Starbucks 1. It's new and clean 2. Lots of seating inside and out 3. Not super crowded 4. Fast and efficient I live near 2 other Starbucks but prefer to come here. John and Brian are my favorites. They always recognize me and attend me right away :) above and beyond customer service! read more

This Starbucks location is pretty decent. It's located in a convenient center in the Los Olivos area. The plaza is pretty popular making it very difficult to find parking. At times, I have spent nearly 45 minutes looking for parking during the lunch hour. The store itself is pretty spacious and there is outside seating if the inside gets too full. Customer service is great, Brian is the best. My favorite coffee here is the ice caramel macchiato! Besides parking, this is a decent location. read more

Its ok. Not the best. But good that you have easy parking. Tables are not properly cleaned.

Is this a new thing that they can't reload my phone app w a GC? Maria refuses to add value to my app through a GC!!!

Rating 1-10 Seating: 10 (inside and outside is covered Power outlets: 10 (At almost every seat) Spacious: 10 (This starbucks is huge!) Cleanliness: 10 (Lobby and bathrooms) Baristas: 8 (friendly staff) Speed: 7 (Normally pretty busy but efficient) Wifi: 10 (GOOGLE WIFI, VERY FAST!) read more

I loooooove this Starbeezy! It's huge, it's clean, they have Clover machines and their staff is excellent. I've been going almost daily since their opening day. Every employee I have encountered has been just awesome, they are always fast, efficient and friendly. read more

New Starbucks next to Whole Foods in the Los Olivos plaza! Contemporary decor and seating inside and outside to catch up with friends, meeting, or to do some work. Tables have built in outlets for plugging laptop and phone chargers. This location also has Clover and reserved coffee. read more