Everything is awesome on this sunny, hot Easter Sunday on the east side! Stopped by Starbucks and could not decide what cold non-coffee beverage to get... so asked the cashier (keep in mind I would never do this if it was busy - or there was a line)... She recommended the lemon ale with peach, or a black tea lemonade topped with strawberry puree (half sweetened) - say what?! Is there a secret Starbucks menu that I don't know about? I love iced tea! So yes please! Trenta please! Delighted with the recommendation. All 31 Oz of it! Hubby got his regular PTL, half sweetened. I'd say our drinks made this Easter a little more colorful! read more

Starbucks - Black tea lemonade with strawberry puree & PTL! - Coffee & Tea Near Me - Honolulu, Hawaii

I'm on a Starbucks review revolution...so I'm starting all of my reviews with this standard statement. If you're stalking me (totally kidding...sort of) and reading these in order, skip to the next paragraph. Let me qualify my review by saying, I'm one of those Starbucks once daily (sometimes twice daily if I'm evil from being overly tired) people. I frequent many a Starbucks and completely disagree that all Starbucks are created equal. I'll agree that the coffee is generally consistent, but the attention to detail (like 190 degrees), the cleanliness of the store, whether they can keep drip coffee made, how fast they can make drinks, ability to not lose drinks etc is all over the board. This is my favorite Hawaii Kai Starbucks (not saying much since there are only 2)...but really, I'm a fan of this BUX! The location is great, smack in the Hawaii Kai Town Center so LOTS of parking. The store itself is kind of small with just a few places to sit inside, but who needs to sit in the store when you can mosey down and ingest your caffeine from the little marina area benches/tables? There is nothing as relaxing as pouring down your throat a perfectly pulled espresso as the sun rises over the water and you can have that with just a few steps at this Starbucks. Or for additional entertainment, I like to eat a piece of coffee cake or a maple scone while tons of ladies zumba in the hallway just outside store (the center has Zumba every morning at 9). I've never had a problem with my order, the staff is always friendly and you can't beat the location. That makes me a fan of this Hawaii Kai Starbucks! read more

Starbucks is synonymous with great coffee, but I'm sure that's debatable amongst the masses. I know I do come here from time to time, but for different reasons. I do love their tea lemonades and their assorted baked goods - among other things. There are 2 Starbucks locations in Hawaii Kai, one being here at the Hawaii Kai towne center and the other at the Koko Marina shopping center (that I know of). Often times, I would come here with friends to play Pokémon Go here during recent visits, since there is a virtual gym in the game that we all can gather and play. Other times, I like to come to Starbucks HKTC just to unwind and just enjoy the serenity and serendipity of life outside of work. Most of the time, I buy my tea lemonades and have the occasional baked goods and the scone to recalibrate and recapture life as it was meant to be - blessed and cherished. With that said, my last visit here to this Starbucks location was usually good. I would get a green tea lemonade and would get a seat to surf the web on Starbucks' free WiFi, powered by Google. Yes, folks, free WiFi for your enjoyment whether you're purchase anything from Starbucks or not. Just don't be an annoyance and / or safety hazard to everyone in the store and you'll be okay. I could spend hours here at this particular Starbucks just because it's too inviting and a nice space to just work on writing reviews for yelp, finding cheap deals on airline tickets, or just about anything that the internet has to offer. I do love the WiFi to stream videos on YouTube when my data plan goes over and need that fast connection that Starbucks' WiFi can provide. Starbucks can be your library for studying and I've seen many students open up their textbooks here and have a session. It's like a library but you can study better with coffee, WiFi, and nice Indy music to keep your mind from wandering. This Starbucks itself is clean and groomed meticulously for your satisfaction. The service here is good and average at the same time. They do acknowledge you, smile, and asks what you want. Same stuff you can get anywhere Starbucks is. The wait time to get your drinks is usually around 5 minutes or less. While the prices here at Starbucks are generally kind of pricey for what you can get elsewhere, it's like a status symbol in today's global climate to have a Starbucks cup in hand or at the very least, one that it is next to you. For the most part though, my experience at Starbucks in Hawaii kai has always been generally good and a nice spot to park at whenever you need a drink. The good thing about Starbucks is that the hours are very good, especially when they open at like 4:30am. Yikes! That's early! This Starbucks location is located conveniently at the Hawaii Kai towne center on Keahole Street. Nearby is Costco wholesale, which is the big anchor for the shopping center as a whole. Starbucks accepts major credit cards, which is always a good thing - as well as cash and gift cards. They sell gift cards too. The mobile app you can set up and reload it as much times as you want, makes it awesome to order food and drinks while you are at the store but had forgotten your wallet in the car or at home. The ambiance of this Starbucks is quiet, yet calming since they play Indy music from time to time just because it's a cafe and it's usually nice to sit and just chill out on a nice non descript Saturday morning. There is plenty of parking here at the Hawaii Kai towne center to suit your needs and can park right next to the store, if need to. If you are like me, the bus routes 1, 1L, 22, and 24 come through this part of paradise, so you can get your Starbucks groove on whenever you need to. Plus, Uber and lyft are viable choices too. I usually have a nice time here and it is a good alternative to a library, if you want that library feel but need to be in a Starbucks for your studies. For others, it's a nice place to meet up with friends, colleagues, or even have business meeting here. I've seen those happen while having my tea lemonades. Whatever you do, come to Starbucks, it'll brighten your day. 4.5 stars for the overall experience. 4.0 stars for the service and the food. Support local! B+ read more

Stopped in here for a frappucino just now. There was only 1 person in line so to make my order was quick! The cashier who helped me, his name is Raven. He was friendly and greeted me with a smile. I have been at this location on several occasions and the turnaround point is pretty quick here once you've put in your order! I am highly satisfied with the service and my drink! Cleanliness was meh. Small rubbish on the floor but that's probably due to patrons who stay in the cafe tweaking on their computers and phones. read more

Starbucks - Green tea frap w/mocha walls - Coffee & Tea Near Me - Honolulu, Hawaii

Come here a few times now. I work next door. Staff is usually nice. They suck at making drinks though like completely suck! Out of 6 drinks order it has only ever been made right once. Some times I order via the app most time in store. Here is my drink today this is supposed to have whipped cream caramel and sea salt topping.... it has none of that!!! Today I ordered via app and did not have time to wait to have it fixed. I just hate that I need to baby/be a capital B to the employees to get a darn drink right! It's so annoying! Most days I get a frapachino light ice like that's all I ask order a simple regular menu frapachino but light ice and once has it been made light ice. Can't wait for another coffee place to open here in 2017. Update tried again and have to toss it its so gross I can't even! The coffee is wrong roast the cream is non existent the drink has spilled everywhere on me because it's not sealed right! Trying to plug the nose and downing it because I need some coffee pick me up right now! Ugh added raw sugar has done nothing. I will not be ordering drinks at this location ever again!!! $$ down the drain! read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

Sadly Starbucks has changed their almond croissant, from the flaky bakery fresh ones to ones that tastes like the convenient store pastries. It leaves a yucky aftertaste, too. read more

5 people working here.... only 1 person making the drinks. Workers talking away and just standing there. Be more productive! Someone should Do the cold drinks, someone should do the hot drinks! The guy was a hard worker. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

This Starbucks location has very professional employees who are not only courteous, but also very helpful, and kind. I had ordered a drink, and it was made in a very timely manner, but being the clumsy person I am, I dropped my drink outside right after leaving, and the gentlemen working Patrick & Connor cleaned the mess up and made myself a new drink. Class act gentlemen!! Mahalo!!! read more

Starbucks - Caramel salted coffee - Coffee & Tea Near Me - Honolulu, Hawaii

No complaints about the product or service at this S'Bucks location. I would advise customers that seating is *very* scant and there is no restroom in the store itself; you have to use one shared by the whole shopping plaza. read more

The morning staff - Haley and her fellow co-workers here at Hawaii Kai Town Center are so awesome!!! They are the definitions of friendliness and customer service. I have a hard time walking so they bring my latte and food to me at my table!!! I didn't ask them to but they saw I could use help and they are so accommodating. They make my day. Starbucks is very lucky to have Haley and friends. So wonderful !!!! This is the only Starbucks that I leave a $2 tip to Haley and her fellow baristas read more

Friendly, quick, and exceptional service. Look forward to getting out from time to time to have a coffee. Safe and socially distancing protocols make the experience here enjoyable. Patrick's an awesome barista and much respect and kudos to him and the rest of the staff here for holding it together during this dire time in COVID. My only gripe with this location is that it's hard to find parking sometimes. Wish there was another drive thru or two nearby with this staff!! read more

The crew and manager here are the BEST! We were given excellent service and then extra special care when we asked for something to help us feel extra Christmas-y this week. Kevin and David rocked it and we appreciate them forever! Aloha and Merle Kelemaka read more

My child orders a drink and sandwich through the Mobile app. Since I was at Costco, I went to go pick up the items since only to find out they were out of stock of the sandwich. The only solutions I was given was to select another sandwich or bring the original card on file in to get a refund. With the technology available to us today, and a company as large as Starbucks, you would think they would be able to refund through their own mobile app or let the person ordering know that the item is not available. Starbucks mobile app is flawed to say the very least. Shame on you Starbucks! read more

This is a smaller than usual Starbucks with I think only 2 tables inside, but every time I have gone they are efficient with my order and get me out the door fast - I never seem to encounter a line but that maybe because I tend to go early in the mornings. You can sit outside as well and people and dog watch - that can be fun on a Sunday morning! I like that you get in and out quick and that you can go on with your day and check out Yogurtland or GNC etc.. read more

The most mellow, relaxing Starbucks in Hawaii Kai Towne Centre. Whether you go in day or night, you never have to worry about a long line or being in a crowded area. Friendly baristas to serve you, and one of the best Starbucks locations I've visited. It may be small, but don't worry about seating. Besides the seats inside/outside, you can always go outside in the back overlooking the waters and watch the boats go by while you're getting you drink fix. read more

Starbucks - Pirate cake pops. - Coffee & Tea Near Me - Honolulu, Hawaii

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This is the worst Starbucks I've been too. Even though its only 3 times, all 3 times left me wonder how can they screw up so bad! Ordered a coffee cake and ended up with a blueberry Muffin.. Ummm. are we not paying attention?? The last time we visited, gave us the wrong order. We asked the Barista to correct the mistake. When we finally got our corrected drinks, it was given to us in a very messy condition. Drinks spilling from all sides, drink overflowing from the straw openings and no one offer to help us to clean up our 6 drinks. Are the Baristas trying to tell us that are mad at the customers even though its their fault and they can't admit it??!!?? read more

It's a typical Starbucks layout with the typical Starbucks menu and knick knacks to buy. Service? All I need to ask is: Would it kill you guys to smile once in a while and address the customer instead of standing there giving the feel of that we are interuppting your day? read more

Slowest Starbucks ever. I placed my mobile order, and my drink was still "in the queue". I had to go so I asked them to just give me a refund, and they gave me a "service recovery card" that was not even the full cost of my coffee. I had to contact Starbucks later to get my money back. They have 5+ people working but the store is just chaotic. No body knows what they're doing. read more

Wish I could have this bubbly crew wherever I am... few mornings then to my new adventures blessed tys read more

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Located hawaii Kai town center, came here for a refresher after our morning hike. It's okay but it is pretty small and crowded. It has some tables and chairs and some outside as well. Overall, clean n fast service.. read more

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As much as I don't like Starbucks' house coffee, I've been going to them more often because of gift cards from people (thanks Sarah!). As I've been going there more, I've been having their other drinks like their lattes, and more often, americano with a flavor shot. This particular location is nice and clean and equally priced from other Starbucks in the area. The only thing that bugs me is that they don't have a frequent buyer's card. The reason I like this particular Starbucks is because I can get my juju while wifey walks through Ross--then we're both happy. read more

Love, love, love the people at this Starbucks location!!! Not only do they know my drink and name, but they also KNOW how to MAKE my drink! I've been in customer service for over 20 years and they are superstars. I had an awful experience at the Koko Marina location. Will not go back there again. I will drive to the Hawaii Kai Towne Center location instead of experiencing the terrible customer service at the Koko Marina location. Thank you, Steve for your constant smiles and greetings! Thank you, Haley for making my drink exactly the way I love it and giving me a little smiley face on my cup! Thank you, Tiff for calling me Shar, like I'm an old friend! And thank you to Keona, Tim, Tara and Brigette for smiles and neverending great customer service. I know there are a few more that I am leaving out, but I will get to know you all as well. Everyone is wonderful! Alden, you have a quality team! Thanks again for making my mornings so much more bearable and for keeping me going throughout the day! read more

I love this Starbucks location. You can look out the front windows to see mountains and palm trees with beautiful Hawaiian clouds. The staff are friendly and efficient, and did a great job making my regular Green Tea Soy Latte w/ No Sweetener. Nailed it! It isn't a HUGE space on the inside, but it doesn't seem to be that crowded ever anyway. Came here to work w/ their free wifi almost every day during the week I spent in Hawaii Kai and never had a problem finding a seat. I just wish they had more outlets. read more

Super unsafe for COVID protocols. I walked in and the larger Asian barista pulled his mask completely off when talking to his coworkers behind the register when I was in the store. I walked right out after seeing that. read more

I thought this was a standard, take-my-order-misspell-my-name-doesn't matter-it-will-taste-the-same Starbucks. And you know what? I'm ok with that....because I know what I'm going to get. But then I figured out that if I order on my phone, my name is spelled correctly and my order is ready when I walk in. Hey, bonus. And then, there was this last trip. I pre-ordered on my app and walked in. but they were out of the Tomato Mozzarella Panini that I was craving, so the Barista saw me grab for my coffee and told me that they were out, and "would you like to try something else instead?" so I ordered the chicken artichoke for my mom to try. I took a sip of my Frappuccino and was so distracted about how good it tasted that I forgot about the sandwich and walked out. I got in my car and drove to my parents' place. I gave my dad his drink and he said how he loves this location and that they make the best tasting "fru-fru" coffee drinks....I think I have to agree. We were chatting away and I realized I forgot the sandwich!! So I drove back (because I paid for that sandwich, which would be cold and gross by now, but I paid for it so I was going back for it). When I got there the barista saw me and immediately said, "Oh! you left without your sandwich! It would have been junk by now, so I threw it away." I was about to say something and he followed-up with, "Give me a minute I'll get you a fresh one right now" - way to go!! I was so happy with my experience here...and Mom enjoyed her freshly-heated sandwich. I would give this SB and this barista a 5-star rating, except they were out of my sandwich multiple times and it's Starbucks, so it's naturally overpriced. this is definitely one of the best SBs on island! read more

Great spot for coffee! If you love Starbucks, you'll love this one. Great, quick, easy service, really accurate with orders, clean restaurant, and super flexible with complicated drink options. I have come in with my fiancé several times, and they give us a great experience every time. Fairly busy at peak hours, so occasionally a short wait. Great spot in Hawaii Kai Town Center if you want to do some other shopping or taking your morning walk. read more

For the most part, all Starbucks are the same. However, what makes the difference is the convenience and the service. I usually come here in the morning before going into work so the strip mall is not open yet so parking is abundant. I also like this location because the line is very short at this time. So you can get in and out in less than five minutes. This is a plus especially when you don't want to be late to work. The coffee is always consistent. Side note, if you frequent Starbucks, get their gift card and register it on line. This acts as a frequent user card and you will get perks like free customs and refills, etc. You can also set up an auto refill when it reaches a certain level for your convenience. read more

Good little spot to meet friends.. Usually there is a line but they are pretty efficient. Always get my order correct which is awesome. Friendly staff. Prices consistent with company and on the high side for everything but tastes great. Lots of parking and you can sit on the waterfront and relax sipping coffee. Great way to start a morning. read more

Starbucks - Starbucks Hawaii Kai shopping center - Coffee & Tea Near Me - Honolulu, Hawaii

Went there yesterday. Only one other person in the store. That person picked his drink while I ordered mine. I subsequently went to the "pick up" area to wait for my drink. The barista who made the previous drink looked at me and asked, " what can I help you with?" I replied, "I'm waiting for my drink". Her reply was "what drink?" Me: "The drink I just ordered." She then replied, "you should've told me." The barista who took my order told her the order ticket as right there as he pointed it out to her. I got the "stink eye" OMG! They should learn customer service and "professionalism". Staff need to give the workers a refresher course in service . read more

Standard Starbucks. Friendly staff. I ordered a tall iced coffee and raspberry crumble. There is limited seating but plenty of outlets for studying. Free wireless internet. The one issue I had was the bathroom was nowhere near, which was weird given that they serve caffeinated beverages. Caffeine=diuresis=lots of pee. Would come here again if I was in the Hawaii Kai area. read more

I visited this Starbucks at the end of October 2016 when I was on a family vacation in Hawaii. On Instagram I had seen that Starbucks stores in Hawaii carry condensed milk and because in California they don't carry that you can only get a Hawaiian exclusive drink with Thai Walls aka condensed milk in your drink. I explained this to the barista and he was very friendly and helpful to make the off the menu drink I had seen online. read more

Starbucks - Passion Tea & Berry Sangria with Thai Walls A.K.A condensed milk. - Coffee & Tea Near Me - Honolulu, Hawaii

Oh happy days. No lines, noise just pure Hawaiian music playing in the background. Love to come here and enjoy the locals go back in forth from one end of the shopping center to the other. It's nothing but perfection on this sunny day. Lucky we live HI read more

Starbucks - Got my Macchiato with 1.5 shots, David is beating me with 3 shots. Lol - Coffee & Tea Near Me - Honolulu, Hawaii

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Hands down my favorite Starbucks!!! I come here almost everyday and everyone knows me by name. As soon as I walk through the doors I'm instantly greeted. Everyone is so friendly and efficient. I always order the same drink but if I feel like trying something different, they are so patient to accommodate me. If you want to sit and enjoy your Starbucks you can also go outside where there is an amazing view of the water. Win win!!! read more

I love coming to this Starbucks when I'm in the area because it hardly ever has a line and the baristas are always so friendly and quick about getting their thirsty patrons' orders out. If you come by often enough the baristas are also quick to remember you and your order, especially if you tend to order the same thing all the time like I do - there's definitely no shame in my Starbucks game. My favorite is an iced green tea lemonade which is both refreshing and gives me that caffeine kick I need in the afternoon. I can almost always find seating both inside and outside of this location and the strong wifi signal is a definite plus! read more

I have been going to this Starbucks for years as my Saturday ritual. I have decided today would be my last visit.... Went in this morning and ordered my usual, tall mocha with banana bread. What happened next happens "way too often"...I was the only "live" customer waiting for my drink while the barista was busy make mobile order drinks....I waited and waited...finally I asked is my mocha ready? the answer was: there is a line...followed by a dirty look...still no drink...I asked the cashier whether she ordered my drink, the same answer: there is a line......goodness! I was the only one waiting!! Finally got my drink, no thank you, no apology.... I call today's experience bad customer service and this happens quite often..."live waiting customers" have to wait patiently while all these mobile orders need to be filled. Bad policy from Starbucks plus poorly trained baristas with little people skills. This starbucks has lost a long time customer for good. read more

I come here addleast 4 times a week, customer service is wonderful every employee here is so friendly,so much aloha and they really do take the time to get to know you. Eldon, Haley,Brig,Tiff,Teylor is so nice. Once you walk in they make you feel so comfortable! From ordering, to walking out you are taken cared of. Store is always clean, orders are never mixed up... Thank you to my morning coffee crew!!!!!! =) Customer Service is a A+ read more

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Really nice staff, always smiley and tried to remember my continuously changing coffee order. Only bad experience I had was when I ordered a Cookie Crumble Frappuccino and as I was walking away the girls behind the counter giggled about how the cookies were old stale Oreos. It was forgivable because I still needed my chocolate fix. But who says that in front of customers? read more

I usually don't come to this Starbucks location because the service and coffee quality both are too inconsistent but I try to give benefit of the doubt whenever possible, plus I was desperate for caffeine. The place wasn't busy. There were only two people in line and two more waiting for their order. I used the Starbucks ap (which is great except for the fact that you can't specify "stirred") and ordered a tall and a grande caramel macchiato. Both had absolutely no caramel flavor to be found. I even tried taking my outside and shaking it over some plants like a juice box ... nada. The employees there seem to be just working for a paycheck. No one smiled, no one really seemed happy to be there. Add that to the less than mediocre quality to their coffee drinks and I feel like I wasted my money. If you're in East Honolulu and looking for a Starbucks fix do yourself a favor and go to Aina Haina or Koko Marina. Both of those locations have much friendlier employees and consistently good coffee. read more

First time going to this Starbucks since I had to manage at Hawaii Kai T-Mobile location. Couldn't really say much about them but did observe there surroundings. They do remember there regulars and always say good morning to them which I admire. When it was my turn to order, the person who helped was very friendly and had a smile which would start my day right. I would say it was a 5 mins wait because there was only one person at the bar and it was a little busy but I didn't mind. Once I got my drink the girl said have a good day at work since I had my uniform on. A simple statement like that goes a long way. I would go to this Starbucks again if I was in that city but I do live on the west side so we'll see. Thanks Hawaii Kai Starbucks, you guys are awesome. read more

My husband's favorite spot every Saturday and Sunday morning after he drops our son at work. He drinks regular coffee and usually has a good book and an attractive gal pal joining him ! Then at 11 it's time to move next door to Mailes read more