Kahala Mall Starbucks has been my weekend hang out spot in Kahala Mall. The only beef I have with it is: ITS TOO CROWDED!! Every time I want to plug in and recharge my iPhone, I can't because everyone is using the wall plugs. I once had to sit next to the wall where everyone was waiting for their drinks and plug in there. Nobody said anything, but it worked for me since my battery was necking 2%. I never do come here during the week, since I get my morning brew from either the Starbucks on Bishop Street near Hotel Street, or the other Bishop Street location near Merchant Street. Still can't believe that there are 3 Starbucks locations in a 2 block radius and they are doing swift business!! It's just wild. Still, love the baristas and their service. They are awesome. Just like McDonald's with the fast service, but its so custom made, its vintage Starbucks in a way. The brownie is sometimes dry, but sometimes moist. I dunno if its worth buying it everyday, when its not chewy or moist (or both). God, I hate a dry brownie. read more

Let me tell you about ALEC. The starbys legend himself. From his coffee expertise to his ability to recite our order in the key of G (without hesitation or stumbles) it was truly the experience of a lifetime. Give him a raise, promotion, and whatever cool goodies he wants. We love Alec. Sincerely, Your biggest fans, Jaz and Jay read more

I'd like to thank Starbucks for giving out coffees for Veterans Day. That was a treat and a true sign of support for our country. The staff was friendly and enthusiastic. read more

Despite being extremely busy, the employees here kept great attitudes and worked together to still get everyone's order out in an organized and timely manner. I love this location because you get consistently great service regards of whether is slow or busy. read more

Great service and atmosphere. Good seating - but only has two overstuffed chairs. Could use a couple more. But the store opens into the mall, and there is PLENTY of seating there - right next to the Starbucks - so you still get the "experience". What I REALLY like is that there is a TON of outside seating with covered tables and such - so the mornings and evening outside atmosphere is fabulous! read more

Starbucks - Here I am at the Kahala Mall Starbucks... 2 thumbs up! - Coffee & Tea Near Me - Honolulu, Hawaii

I have never been at a Starbucks where the customer service was this exceptional. Cheerful baristas that brighten your morning l!

So I came in to try a different coffee, I am after a coffee which has beans grown above 4000 feet elevation. Perhaps from Peru? I found one called Guatemala Antigua, which I researched from my phone to be from 5000 feet elevation. Any how, to say the least I am a complicated customer. I have to say, this was one of the best interactions of customer service I've had in a while. I was generously helped by Everly, who went out of her way to help me in every way possible. Super cool, super knowledgeable. Very nice person over all and extremely helpful. Great experience at Starbucks. -Omar read more

* Kahala Mall Location - between Jamba Juice and Aloha Salads. A lot of seating here and as well as in the mall close by or in general. Overall, this location usually has a consistent flow of people. I trust this particular location with customer service, they are competent in the secret menu which is a plus but also they work hard and have a great attitude. Lines usually are long, but the baristas usually get though them fast and still efficient. I love how they decorate during seasonal times, It's beautiful and their seasonal items they sell. Overall, this is a good location despite how busy it gets. I'd still come here bc i can literally get in a long line and be see the next minute or two. (: read more

My story of Starbucks and Spartacus. Yes, really. I like this Starbucks. I mean, I like pretty much all Starbucks, so it's not much of a surprise, but I like this Starbucks a moderate bit. I came in today because I was given a Starbucks card for dog-sitting for a friend's dog, and I'm trying to save on dinero. I was pretty hungry, having been shopping (too much) in the Kahala Mall. It was lunchtime. Does this set the stage enough for you? Anyway, I wandered up to the huge food counter, before the ordering counter. As I got there, a small line formed behind me. I waved the impatient looking young business guy to go ahead of me, as I was eying the sangwiches. (Yes, I know how to really spell it.) I was surprised at the selection (good) during lunchtime. I've been to other SBs that have sold out of most stuff right around lunch, which is sort of a pain. I grabbed a Turkey and Havarti Sangwich, a Greek Yogurt and Honey thing, and a packet of those ridiculously good almonds. I wobbled my way to the counter, after the business guy had given his complex and confusing order to the poor girl behind it. (It was confusing because he was ordering for someone else, and didn't really know what they wanted. She had to call over a manager to figure it out. She was good under fire, though.) The huge sign proclaimed that Starbucks had the seasonal Pumpkin Spice Latte in. I asked the girl, "Is the Pumpkin Spice Latte awesome, or no?" She smiled, a little embarrassed, and said,"Well, people order it all the time, and really really like it." I was like, "What about you?" She finally admitted, "Meh, I don't like pumpkin. But everyone says it is awesome, so I would get it if you like pumpkin stuff." I was all like, "Sign me up!" So I ordered a Pumpkin Spice Latte, but with soy, because cow's milk disgusts me. I asked if they had cold water, because I didn't see a bottle, and the nice girl told me that she would just give me a cup of water, and that I didn't have to pay for that. I actually really appreciate that, and told her so. At this point, she asked my name, so she could write it on the cup. I said, MY NAME IS SPARTACUS. She didn't get it. She just said, "Okaaaay. Uh, how do you spell that, Spartacus?" She knew that I was joking, but she was too darn young to get it, I guess. I figured it would be better when the drinks came out, and that was really the point at which I wanted the true awesomeness to happen. The water came out first. "I have a Venti Water for...Spartacus? Spartacus! Ahahhaha!" Nice! Also, there was a distinguished gentleman, waiting for his latte, who initially blanched, then cracked up. I waited to see if anyone would say "I am Spartacus," but no one did, so I did, and picked up my water. The girl slinging drinks (I know she's a barista, but I like "drink-slinger" better) was cracking up, and when the Pumpkin Spice Latte came out, she was laughing to hard to really call it out well. I heard a choked out, "Here's your Pumpkin Spice Latte, Spartacus!" The gentleman came up as he left and gave me a metaphorical "high five." But that's it. Oh, well. I guess I will have to try that again. I just had awesome images of everyone in the entire Starbucks jumping to their feet, proclaiming that THEY, were, in fact, Spartacus. Maybe one day. ---- On the food/drinks: The Pumpkin Spice Latte with soy milk was really frickin' good. A bit sweet for me, so maybe I'll try to have them tone it down next time, but it really was good. Very smooth, not too pumpkiny, and the perfect hotness for drinking--that "ow but yes" temperature, you know? The Turkey and Havarti sangwich was good, and something made it just a bit tangy. I meant to only eat half of it...but I ate the whole thing. It was really good for being "pre-packaged," and tasted like something I would make at home, if I weren't lazy. The Almonds were ridiculously delicious. I don't know what they do to them, but they are so good, it's crazy. Oh, and the little cranberry pieces in there were good, too. The Greek Yogurt with Honey thingy is OFF THE CHAIN. If you have never had one, go to Starbucks and get one. They sell out of those, sometimes. The honey cuts the bitterness of the Greek yogurt, and the Granola they give you with it makes it into a smooth, sweet (but not too sweet), crunchy delicious-ness. Victoria approved. ------- My tip: Expect a short wait...and of you are eying a table, jump on it! It can be hard to get one at peak times. Oh, and if you have better luck with the whole Spartacus thing, let me know. :-D read more

It's quite shocking when you encounter a rude barista at Starbucks simply because it's so rare. I have to agree with some of the other comments about the snotty barista. The young girl was so irratated when I asked her to wet a napkin with water. I wanted to wipe off the sticky mess that was left on the armchair by a previous customer. (restroom is on other side of mall) Instead of saying "Sure" or "Sure, I'll be right with you", she says in the most irratated voice "YOU GOTTA WAIT OK!" She looked like she couldn't handle the workload and the stress had brought her to a tipping point. I have a feeling this is not the first time she's been short with customers. To be fair, the rest of the staff have been great but that one barista does not belong in customer service and certainly not at a busy Starbucks. read more

Starbucks is always busy, especially during the morning and lunch time. This place know how to keep fast pace, they get your drinks out within the first 5 minutes no matter how busy they are! read more

I love Kahala Mall and I'm always there, so I really, really wish I could love this Starbucks, too, but it just fails on a number of levels: 1. They cannot handle a crowd, even in the mornings. When the line is long, they still plod along slowly as if they don't feel the pressure of the line going out the door. 2. They take forrrrrrrrrrever to make even the simplest drinks, even when there isn't a crowd. And then they still manage to get your drink wrong. 3. Very few of the employees are friendly. I'd go so far as to say some are downright snobby. This is going to sound like a total white wine, but I'm gonna go with it: TWO visits in a row, they couldn't make a decent skinny caramel macchiato. The first time, I don't know what happened, it just sucked. The second time, they had run out of sugar free vanilla syrup (not the first time they've run out of stuff), and when I asked to add more sugar free caramel syrup instead, they started arguing amongst each other over the finer points of whether this was still considered a caramel macchiato, or whether it was just a nonfat caramel latte. What? Who cares! They were, in fact, so preoccupied by this argument that they completely neglected to add any caramel drizzle, which they had asked me about moments before. I go to the Ward/Auahi Starbucks every morning, and they are SO efficient, maybe I'm just spoiled, but I don't think it's too much to expect that the Kahala store would be able to make something correctly when it's listed on the menu, or that they would keep up with their inventory. read more

Emi H. calls this Starbucks, Kahala-Buck, I like to call it "WHAT-THE-BUCK" because if I worked here i would be saying that ALL THE TIME.. Located in Kahala mall, "WHAT-THE-BUCK" serves the east honolulu aristocrats and some of these people have the craziest orders.. Lady in front of me: "Hi i'll take a Decaf, Venti, 2 Pumps Pumpkin, 2 Pumps Gingerbread, 1 Pump Tazo Chai, 1 Pump Mocha, Nonfat, No Whip, No Foam, Extra Hot, 3 Sweetner, Latte" I kid you not.. If I was working that order and had to write all that down on a cup i would be pissed. I feel even more sorry for the joe that has to fill that order.. What's wrong with ordering a grande vanilla latte cause that's my draaaaank.. This place puts up with crazy orders and i give mad props to them.. And i love coming here for their seasonal stuff.. Gingerbread latte and peppermint mocha lattes always push my through the holiday craze! :) thank you "WHAT-THE-BUCK", you will always have my patronage.. read more

This is my favorite Starbucks to do work at! Free, fast, long range Wi-Fi is available here. There are lots of tables around this store. Plus, there are plenty of food options nearby! The Counter, Whole Foods, and Aloha Salads are wonderful places to get a bite. Being that it was my first time doing work here, I was surprised that they had my refill ready before I had to ask for it. I was standing in line with my empty cup wanting a refill on my iced tea, and it was already made when I got to the front of the line! Parking can be hard to find on the first floor. I found ample parking on the top floor though. It took a little walk, which wasn't too bad. read more

First, I love, love, love this Starbucks. Which is why when I find myself venturing to other Starbucks due to convenience, it often leaves me feeling like no other Starbucks could live up to this one. Because of this location, I have high expectations for Starbucks in general. Of course, this place is "poppin" and is usually busy in the afternoons, the mornings, nights; especially since it is located in the "bustling" Kahala Mall. But catch this place in the early morning (and I mean, early as it being still dark out) and it makes for one of the most serene coffee places where you can just sit down, relax, or catch up on some work. Like many of my friends on Yelp have voiced in their reviews, these workers are on it! Efficient, speedy, and oh-so-friendly. I also love that they have this cute little plaque of their customer of the week. Talk about total customer appreciation here. They're even wearing big smiles despite sometimes grouchy customers who haven't had their java yet. LOL. Love this place, can't go wrong with Starbucks ('cept maybe the price, but it's already a given that it's gonna be more on the steep side, but can't complain). read more

First off when I went in I was the only one there so there shouldn't have been anything messed up! I ordered two skinny cafe lattes and a a coffee with half and half. The only coffee that came with a cardboard sleeve to protect against heat was the coffee. I didn't taste them because I figured they made them correct. So when I brought them back to work for my employees and myself we tasted them and the skinny cafe lattes were completely wrong. They are supposed to be made with sugar free syrup. read more

No matter how long the line is, it doesn't usually take more than 4 - 5 minutes to get my drink (standing in line, ordering, and paying included). The baristas at this Sbux are quick with efficient drink-making skills and are excellent at expediting the continuous line. This location is always busy and customers, more often than not, leave happy. The baristas are friendly and cheery, and they hustle. It's clearly a high volume store with a lot of workers scheduled at peak hours, which I assume must help with this store's speediness. Despite the quick and friendly nature of the staff, they are not very keen on matching (or remembering) names and drinks to faces, or vice versa... It's always nice to be recognized or for someone to remember your drink... And I have yet to encounter this sort of "recognition" as a regular at this store. Oh well. All in all, this Sbux is probably one of my favorites. I really love the quick and fast paced-ness of the place. I know which Starbucks to go to when I literally need a quick fix. Yelp 365 - #199/365 read more

I go to the Starbucks whenever I'm at Kahala Mall. There's usually a line but even when it's a long line, I find that it moves pretty quickly. I've never had to wait very long for my order. Stopped by today after doing some damage at Fighting Eel and ordered a venti black iced tea with 3 pumps of sweetener (the worker told me that a venti usually gets 6 pumps). It was the perfect amount of sweetness for me! read more

This is a great Starbucks location! The menu is the same as other Starbucks locations on the mainland or in Hawaii (in Hawaii the menu differs slightly from the menus on the mainland.) My favorite menu item that is only available in Hawaii is the Rolled Oat Cake. A good tip is to order ahead on the Starbucks phone app to avoid waiting in the long line to order in person/pay. Instead, you simply pick up your drink at the counter! Sometimes it can be hard to find seating inside this location but there are an ample amount of tables adjacent to the store surrounding the water fountain. There is even more seating outside of the mall if you want to opt for fresh air. The good news is that the free wireless internet extends to all of these areas. Kahala Mall recently opened a Starbucks drive-thru. The drive-thru option is really helpful for those times you don't feel like finding parking at the mall. Parking can be challenging at certain times of the day or during the holiday season. Don't be intimidated by the long line of cars in the drive-thru because the line actually moves very quickly. If you're really pressed for time there is also a walk up counter attached to the drive-thru where you can order in person or pick up orders placed on the Starbucks phone app. read more

The Starbucks at Kahala Mall is the location I patronize the most. I find the staff is always friendly and efficient. The baristas are always experienced. The areas with the cream, sugar, napkins, etc. (there are 2) are kept clean and well stocked. This Starbucks always seems to be busy but the line moves regardless. As a bonus, I don't see the crackheads that hang around other locations. read more

This starbucks is definitely a very established and efficient one. There is ALWAYS a line 5 people deep but it moves so quickly that it doesn't feel that way at all. What I love about this starbucks is that they ask you for your name. Some other starbucks don't bother to get names because they don't do the same volume. This means that the kahala starbucks is legit and knows their sh!t. Definitely go down to try it out. read more

Happy New Year 2019! Here's to a fresh start. Holiday drinks are done. But they still have a great choice of drinks on the menu.

I really like this Starbucks location out of all the Starbucks locations that I've been to. I frequent Starbucks, and even Starbucks kiosks, but Kahala is by far the best. Even if Kapahulu is right down the street from me. The pricing is like any average Starbucks location, and they never have "run out" of anything important like milk, or cream, or other ingredients (and I visit them like every other day, if not, at least 4 times a week). They make drinks up until the very last minutes of closing, which I think is impressive. Some Starbucks just say "we're closed", 15 minutes before they actually are scheduled to be closed. The baristas at Kahala are super friendly, efficient, and faster than most places. They remember your name, your drink, and even try to make conversation with you sometimes. Even when there's a crowd, they get the drinks out really pretty fast. They are also all about the customer. A woman knocked over a glass cup once, and one of the guys immediately said "Don't pick it up! We'll do it!" out of concern for safety, as well as care for the customer, not once hinting or asking for any type of payment for the broken cup. This location is always crowded, and we all know why. They're just REALLY good! read more

The staff is so friendly and smiley at this location, especially Mei and Nikki, who displayed excellent customer service. I feel that most Starbucks I've gone to, the baristas I've met usually takes my order, hardly makes eye contact and then moves on to the next person. When I came into the Kahala location I felt a burst of welcome and the willingness that the barista likes to connect to their customers. There's so many Starbucks these days, and people who have wonderful attributes are definitely hard to come by, but it seems they are all at the Kahala location. I would definitely drive the extra miles to come to this location just to get the awesome experience again. read more

Every time wifey wants to come to the mall, I want 2 things: a pretzel, and a drink--yes, that kind of drink. But as I'm in public, this place offers a dry solution. Over the holidays, I was mostly getting the holiday flavored lattes, but my awesomely frugal wifey had me try an americano with a flavor shot (gingerbread or pumpkin) and it was much cheaper and still mighty tasty. Today, I needed a pick-me-up and we got a lil' something from Whole Foods and then got an americano with a shot of hazelnut (2 pumps). I added my usual splenda and 1/2&1/2, and for some reason, today's drink was DELICIOUS! It was rich and full of body and flavor. It was so good today, I felt compelled to yelp about it. I'm gonna go look for that 1 particular barista every time I go! read more

Kahala Starbucks. My favorite Starbucks on the island! This is my study spot headquarter! During the school semester, I'm here 3 - 4 x a week. Monday thru Saturday they are open till 11pm, which is a plus. On Sunday, they close half an hour earlier, at 10:30pm. The staff here is friendly and efficient. Even when the line is long, the wait usually never exceeds a few minutes. The drinks are consistent, but I'm usually drinking a regular coffee or non-fat latte. While it may be difficult to find a table at times (and near the power outlets), something usually opens up after a few minutes of scouting =) See you soon Kahala Starbucks! read more

I'm a frequent visitor to Starbucks, the Pumpkin Spice Latte is great. Although it doesn't agree with my Paleo diet, I do indulge on my cheat days. Located at Kahala mall, you can't but not stop in once you smell the aroma of the over roasted beans. read more

I go to Starbucks Kahala interior all the time because I work in the mall. I love the indoor location because they're always so fast and nice. There was a face i wasn't quite familiar with but I believe her name was nicki? Or Nick? I'm so sorry if I spelt it wrong but she was so nice!!! I was picking up my mobile order and without me saying she asked if I wanted to refill my HydroFlask with water. Listen it seems so small but it meant everything to me! I love Ice Water I also work in customer service but I also worked in the food and beverage industry previously. To be one step ahead of your customer is awesome. She is a rockstar!!! I really appreciate her service and my coffee, so it's a win win all around! read more

The only Starbucks on the island that gives me TWO cups when I order a coffee. What could be more wasteful than doubling everyone's coffee cups and putting a sleeve on them. Seriously guys! We won't burn our fingers... that's why there is a sleeve. STOP BEING SO WASTEFUL! The line is always super long. They often run out of the coffee I want, which means I have to wait for a new brew... when I am decaffeinated, grumpy and in a rush. GRRRRR!! If it weren't the closest cup of strong coffee to my house, I'd never visit. read more

I don't consume caffeine but have a gift card so have been getting hot or iced chocolate (yes, as in chocolate milk) @ various locations. This location made 1 of the best iced chocolates! They were the 1st to recommend getting it over ice. read more

This Starbucks even though they are always so busy, they are always so nice. I get an iced coffee that is sweetened just right. I enjoy stopping by here when I'm in Kahala. Great environment, great culture. Thanks guys read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

This Starbucks is pretty good, considering how many people come through. They get the line down and the drinks out pretty quickly, considering the volume of people that come through. I do prefer the one in Aina Haina, because it tends to be less busy. This location is still pretty good. There is one guy worker who asks you how to get your name correct when writing your name and has a nice way about him that makes you feel comfortable here. Also, when a worker did not put the lid on a woman's drink very well (she was trying to get people's drinks out quickly), the woman spilled some of her drink on herself. The worker quickly apologized and gave her a small gift card. I thought that was nice. Although this location is a nice one, it does feel a little rushed at times, but it's understandable from the amount of people who come in and out of here. The prices like the other locations in the area are a bit more pricey. read more

One of my favorite Starbucks on the island though there is always a line, I like the way they brew coffee and the workers are very polite. I enjoy their little snack plate with grapes, a boiled egg and a bagel for a quick and healthy snack on the go. Did I mention it's cheap too?!! Caramel Macchiato and I'm set to start another day of work. I like when they have sales on coffee cups and mugs, really good deals! It's a very convenient location right at the entrance to the mall that I feel like I'm always at. They open early which is great for days that I have to go into the office at the crack of dawn so I can get my much needed coffee fix to help me get through the day! read more

Rating: 4/5 Date(s) visited: 2/28/2011, many times. Although there was a long line, this particular Starbuck's really knows how to get people in and out the door. read more

Been to many Starbucks around, and this one takes the cake. As busy as it gets, the workers sure know how to get a line going (during the night at least, with only 2 people on the floor)... Fast, efficient, and polite. The workers know how to multitask as well. On a saturday, while it's busy, they managed to get through a line of 10 people in 5 minutes. Quickest and friendliest Starbuck's I know. Kid with the hipster hair knows his coffee. Suggested me something different to try, and got me hooked on that cinnamon dolce. Why has no one ever introduced me to this before? 5 stars for speed and service. read more

The No Seats Starbucks My greatest gripe about this location is it's lack of seating. Actually, any food joint in this general vacinity will also get this same complaint from me. Why is there never any seats here? After battling to get a parking space for your car, you now treat yourself to a soothing coffee. Only to discover now you have to stand in line and battle to park your butt someplace. read more

I come by here weekday mornings on my way to work. I am always very happy to go through the line quickly with all the staff having a cheery attitude. I have come here during the weekends and it is pretty crowded. I have gone to other locations and appreciate that this staff has to deal with a huge amount of traffic but keep their wits about them. I have recently became a fan of the iced green tea (non sweetened) :) and their soy latte. read more

I think if I wasn't married to my husband, he would be married to a skinny peppermint mocha latte or a trenta iced coffee! He would be happy as a clam because there would be no arguments and he could change it up and no coffee would be mad at him for cheating. Ha! This is normally the Starbucks that I frequent when we're shopping or roaming around. The line moves quickly and everyone is really nice. Sometimes it's hard to get their attention and I don't like being that person that says "ahem" really loudly to get someone's attention. But other than that, they've never screwed up my coffee. I think I would be nervous to work there because you don't mess with people that are lacking caffeine! That would be dangerous! Never tried any of their pastries only because I saw a fly in the Target one once and it's pretty much ruined me for all of them. But I'm sure they're delicious. Oh if you're looking for a seat, good luck! It's usually filled to the brim (like their coffee) with people hanging out for free wifi or just a nice comfy seat. read more

Reasons why this Starbucks is better than the one in Barnes and Noble: 1. There are outlets. 2. People leave you the hell alone 3. Better at toasting bagels... for some odd reason. 4. Nicer employees. Right on read more

The coffee is pretty good. I frequent many starbucks locations and this one is good. The only drawback in my opinion, is the crowd in the early morning and holidays. Also, they are already depleted of pumpkin spice latte. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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