The baristas at this location are super helpful and fast! I'm always impressed at the efficiency but then again I'm not one to frequent Starbucks unless people give me gift cards (lol)... Upon my most recent run to use up my gift card to Starbucks I stumbled upon a Protein Matcha??? I mean why the hell not so I decided to try it. I used to drink a shiz ton of protein shakes in middle/high school ... (never again) but I couldn't tell if I was even tasting that or the matcha... So maybe it was a success in making it a matcha taste like protein ??? Or maybe the protein was flavored to taste like matcha ... Either way I would pass. Order something else or just eat a steak instead if you need protein - I just ordered because I was curious LOL read more

I am commenting on the Starbucks next to Whole Foods! The entire experience was extremely pleasant. You can tell that the management is spot on. You have happy and helpful humans working at this location. They are supportive of each other and work as a team. read more

when you pay extra for something you expect to get it, yes? apparently not. i paid for cold foam and didn't get it, super disappointed.

Been to Starbucks all over the continental US and this one is the most busiest. Seating and tables are at a premium. Fortunate if you get one. The employees are always courteous and ready to serve. The baked goodies are a treat to go along with the coffee. My favorite is the Green Tea Frappucino. I've actually seen celebrities at this location on many occasions. Good times. read more

Starbucks - Green tea Frappuchino and some goodies. - Coffee & Tea Near Me - Honolulu, Hawaii

Kahala Exterior Stabucks. Today, Mar. 21, 2026 @ 8am. TERRIBLE attitude!!! The guy with the long hair that works the window has the worst attitude a human can have. Maybe he should have stayed home today. His job is easy, just hand out the orders. Maybe he's confused if he's a man or women thats why he has a bitchy attitude. Change the manager or we all will Boycott this poorly managed location. read more

I stopped by with my daughter to get a morning beverage. She likes this location because they always get her orders correct and the location is convenient to shopping. The staff is attentive. We ordered on app to pick up. I got a passion fruit ice tea (0 calories) and she got a latte. We had a short wait as they were crowded. The drinks were perfect. There is outdoor patio seating and indoor mall seating. Parking is easy early in the morning, but impossible later in the day. read more

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Come here pretty regularly. Always friendly staff. Lots of seating (inside and outside the mall) As expected, very clean. read more

Well I haven't been going to Starbucks much these days because they have been messing up on my orders . Ever since I've been making my own coffee at home . Although lately I have a confession I been ordering their Pistachios cold brew . If you like Pistachios you'll like their iced pistachios cold brew . Starbucks cold brew is a special brewed coffee which is stronger than their regular coffees. I like my Pistachios cold brew on the sweeter side so I ask for 3 extra pumps of Vanilla . If you do t like sweet than just order it regular. read more

Starbucks - Pistachio cold brew - Coffee & Tea Near Me - Honolulu, Hawaii

Starbucks indoor... Leave it to Kahala to have two very different kinds of Starbucks though I do love the indoor and I've been going to this location for years and just can't believe I haven't done a review yet. One thing that I do love this location is their creative barista and staff as they do come up with exclusive menu items which does make it fun and easy as the internet versions aren't available at some locations so when they make it it does make it easier to order. Sadly the seating has changed to almost none though there are a few around the fountain area, Kahala is an indoor mall though seating here are scattered throughout the mall which doesn't make it a place to chill and get some work done but the staff here is fast and friendly so I usually stop by to grab some for the road. Thank you! read more

Starbucks - a coffee shop counter with menus on the wall - Coffee & Tea Near Me - Honolulu, Hawaii

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It was Christmas time and very busy and they refused to let me pay with a $50 bill for my order by claiming they didn't have change. They are the coffee grinch. read more

I came here with Nadine after dinner to get a drink. This is the Starbucks inside of Kahala Mall. I live in town, so I don't come to this location too often. However, Nadine and I wanted to get our bonus stars. We came about 7pm and there were a few people in here. I got my usual grande Iced green tea. There were two people ahead of me, so the drink came fast. They had a few table and seats. They didn't have a great selection of cups though. That's the first thing I look for when I go into any Starbucks. read more

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To Whom It May Concern, we are writing to formally report a concerning experience at the Starbucks location inside Kahala Mall (Store #21001). During our visit, we overheard and observed employees talking negatively about certain customers behind the counter. More troubling, we witnessed instances where employees appeared unwilling to serve customers properly when specific drink requests were made. This behavior was surprising and concerning. Customers pay a significant amount for their drinks and absolutely deserve to be treated with respect and professionalism. Everyone who orders should receive the drink they paid for and feel satisfied with their experience, regardless of the request they make--so long as it falls within company guidelines. We are especially concerned for other customers who may have been affected and may not have received the quality of service or product they deserved. This type of behavior does not reflect the standards Starbucks is known for. We hope this matter can be reviewed and addressed appropriately to ensure all customers are treated fairly and respectfully in the future. Thank you for your time and attention to this matter. read more

I've been going to this Starbucks for years. It tends to get very busy at times but the line moves fairly quickly. Getting your order takes longer. A few times they have made a mistake or possibly someone else took my order. The large majority of the times my order is accurate. The drinks are all good, especially the holiday ones. They are pricey but I don't think you'll get anything cheaper elsewhere, at least not with the same taste and quality. Also, use your reusable cups to get 10 cents off and 25 extra star points! I've been to a lot of Starbucks and this is one of my favorites. It's nice to sit in an air conditioned table or chair and relax with your drink inside the mall. If it's not hot or muggy, it is so much nicer outside. There are seats and umbrellas right outside of the Starbucks. And if you're lucky, they'll have live entertainment outside of Whole Foods! read more

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I gotta give em 5 stars they always consistent with my Quad shott espresso with a shot of coconut milk.It sounds like an easy drink to make however the crew know what their doing and they do it soooo good the mix of everything and the right amount of ice makes a difference .Aloha to this spot I come here almost every morning to grab a drink before work.Keep it going crew i appreciate you guys for putting that caffeine spring into my day mahalo read more

One of my favorite locations. The workers are always nice, do a great job in answering questions and provide fast, correct service when it comes to making the orders. The drinks always come out correct and taste great. Even when the lines are long and stretch it moves at a quick stead pace so the wait isn't too bad. Highly recommend this location. read more

5-6-23 Convenient place at Kahala Mall to pick up a quick afternoon snack. Missing star was not much indoor seating so you scrounge for an outdoor seat closer to While Foods cuz all the indoor tables in the mall were occupied. Just watch out where you sit cuz the pigeons have left deposits and the seats, a tell tale on your pants afterwards. Hubs went in to order but the other person with us did a mobile order.@ read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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This is specifically the drive thru only location next to Kahala Mall. Lately every drink I've been getting from there has been extremely watery, and the flavor is bland. I'm not sure if the ingredients just aren't good or if they're genuinely just putting water or almond milk in instead of real milk (and no I dont ask for almond milk I ask for regular milk)?? The only good thing is the premade food and treats (So stuff not made by the employees). Hope they do better soon read more

Food, drinks, and merchandise at Kahala Mall in Honolulu, Hawaii... The Loyalty Program of Starbucks is great! I'm a Gold Card member and enjoy the perks such as free tea and coffee refills, freebie on my birthday, double Stars every day, etc. The Star Rewards Program notified me that some of my Stars will be expiring at the end of the month. After working so hard for Stars (by completing various challenges), I didn't want my Stars to go to waste. Stars can be redeemed for food and beverages - as well as merchandise! For example: 400 Stars can be redeemed for $20 towards a mug or cup. If you're a cup collector, you know that certain Starbucks (like the ones inside Target, Safeway, and Macy's) will not redeem Stars for merchandise. The Starbucks at Kahala Mall is an independent store and can redeem Stars (points) for merchandise! It's perfect for gift giving! The mainland people like the Hawaii Starbucks cups! I got the "Aloha Vibes" tumbler for my Los Angeles friend's birthday! I'll see her next week! Yay! I did consider the Hawaii mug from the "Been There" series, but I don't really want to handcarry a ceramic cup... And I did think about the stainless steel tumbler from the "Been There" series... And I looked at the stainless steel tumbler with the papaya pattern... However, I think that "Aloha Vibes" is more colorful and unique! So many choices! Haha! Anyway, Starbucks is a well known name. When you come to Kahala Mall and enjoy the air conditioning, carpeting, free parking, clean and safe environment... pass by Starbucks and look at the various merchandise! read more

Starbucks - 6-9-22 - Coffee & Tea Near Me - Honolulu, Hawaii

Im in Hawaii to visit friends and I stopped by this Starbucks to pick up a drink. I didnt get the baristas name but she was so kind and made my drink really fast, literally didnt take more than 3 mins. To whoever was working around 5pm, thank you so much for starting my trip off right with a kind message. Awesome partners and service! read more

Starbucks - Handwritten message by barista - Coffee & Tea Near Me - Honolulu, Hawaii

VENTI NO ICE: Only stopped here because I have a gift card and they were doing $3 drinks for the week. Cashier was nice and told me to upgrade to a venti size from a grande since $3 was for any drink and size (this was not specified on the Starbucks app). I was shocked when I got my drink, I got a venti with no ice and it didn't even look like the picture and was less than half filled! So disappointing that they regularly fill the majority of the cup with ice! read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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Service is great! I really wanted to express that the white paper cups are horrible. I'm All about sustainability however the clear cups is part of the experience in ordering frappes at Starbucks!!! Please serve the drinks in clear cups. Also, please don't get rid of the crème frappes. That's the only drinks my kids and I drink and we love them! read more

I would have to say this particular Starbucks Coffee shop inside of the Kahala Mall shopping center is probably my favorite, and "goto" spots when I Jonesing for Starbucks coffee. Located just next door to Jamba Juice, or may I say the same side as Whole Foods Market, this Starbucks coffee shop is quite spacious, with a lot of seating (during normal times). I'm a pretty simple guy as I'm not into those "fru-fru drinks", I just like a good cup of hot dark roast coffee! You know, the kinda coffee that is so strong that it puts hairs on your chest!!! :D I often find the Starbucks staff here at the Kahala Mall location to be pretty efficient, & friendly. If ever I'm in the Kahala area & feel like a cup Joe, this is one of my goto spots for a good cup of coffee! read more

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Dani!!! Amazing customer service! I wish there were more people in the world like her! Thank you for making my hectic morning a little smoother! read more

I'm on the hunt for the best Starbucks in Hawaii! This Starbucks has a drive thru which is a big plus. The line is usually quite long but moves fast enough. The barista was very nice and my drink was pretty good too. I tried one of the seasonal drinks, I think it was called iced apple crisp macchiato and I subbed regular milk for coconut milk. I do prefer the regular caramel macchiato better but just wanted to be festive yesterday I guess lol. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

This girl (her coworker called her Kerri), she gave the worst customer service ever. She spoke so disrespectful and lazy towards customers and it seemed like she wasn't taking her job seriously because she was only talking to her coworker and not focusing on work at all. I didn't hear any of the other workers names but they weren't paying attention to my order and got it completely wrong! I will not be coming to this Starbucks again. And this drink was super watery and not good as other Starbucks. Thank you for making me waste my time and money tysm!! Never coming back!! read more

I liked this Starbucks as the lady taking my order was super nice and made small conversation. I decided to order a grande salted caramel cold brew to end my afternoon at the mall. My order came out within five minutes. The amount of salted caramel was there and it tasted on point. There was enough foam on top that it literally sank in my drink in a few minutes. I like to shake up it myself as opposed to them preshaking the drink which I had at another location but wasn't good like that. The line definitely went quickly as there was a long line behind me. There was a huge table where you can put down your drink but you can't sit down. There were tables outside where you can enjoy your drink. I would definitely come back to try other drinks. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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I stopped by the Starbucks at Kahala Mall for something to drink. It's located near the mall's stage. I decided to order their grande Irish cream cold brew and it was a fantastic decision. Pros: -fast and friendly service -quality drinks -I saw them correct a persons order with ease Cons: -n/a read more

Starbucks - Grande Irish cream cold brew. - Coffee & Tea Near Me - Honolulu, Hawaii

I am skeptical about STARBUCKS locations. It's either excellent or terrible. I traveled all the way here because it had a high rating on YELP. This one place did not disappoint. The location had charming staff. I tried the vanilla sweet cream cold brew with Thai Walls! It was very smooth and sweet without being too overwhelming. Thank You! read more

Starbucks - Vanilla Sweer Cream Cold Brew Thai walls. - Coffee & Tea Near Me - Honolulu, Hawaii

Never had a bad experience at any Starbucks before going to the one inside Kahala Mall. Mentioned to the lady that one of my drinks was mostly foam and barely any drink, and all she said was, " I can make you another one, but it's going to come out the same because it's a shaken drink". I wouldn't have thought anything was wrong if I hadn't ordered that same drink many times before at other starbucks locations before. That was the 1st time a Starbucks person did not want to remake my drink. Another thing about that location is that they are NOT friendly. They don't tell you hi, bye thank you, nothing! read more

I'm giving this one a 5 star. I enter . Im at the counter . Elsa takes my order. Before she does she asked me what I wanted. Hot or cold with caffeine in It. Sugar or cream. I told her not too sweet. She recommended the cold brew pistachio cream. She was very knowledgeable the way she described what was in the drink. That's impressive. I ordered a nitro cold brew. Elsa Asked if I wanted any cold foam on it. I told I'll leave it up to her . Starbucks needs people lie Elsa who knows their stuff. Well done Elsa thank you. P read more

Fast and friendly staff. Bought a paradise over ice flavored with mango and dragon fruit. A little tart but refreshing. Be safe and support local. read more

Starbucks - Menu special - Coffee & Tea Near Me - Honolulu, Hawaii

Love this pistachio cold brew with a splash of oatmilk. No vanilla syrup. Changed it up to pistachio sauce. Extra pistachio cream and topping. Barista was on point making my drink. Service is on point. read more

Starbucks - The pistachio cream cold brew is finally here. No vanilla syrup. Changed it to the pistachio sauce. A Splash of oatmilk. Soooo good. - Coffee & Tea Near Me - Honolulu, Hawaii

Who's doesn't love a drive thru Starbucks?! Um yes please!!! Located right outside of kahala mall. I love going to this location esp when I'm bringing my kids to the park, I grab my coffee then to the park we go! They are super quick & friendly.. it can get super busy though but it moves by quick! They have all kinds of flavors of coffee and refreshers AND food! i love their caramel macchiato, iced white mocha, pink drink, dragonfruit drink and their bakery items! So much good stuff! read more

Getting in the holiday spirit, Kristine and I decided to spend the evening walking around Kahala Mall to see the tree, listen to local children perform, and enjoy dinner and shopping. We worked up a thirst and dropped by this Starbucks. This location is inside the mall but has seating both outside and inside the store. It also overflows into the mall seating area, so there's plenty of places to enjoy your drink. We figured it'd be busy, so we used the Starbucks App (a must for anyone who frequents; collect stars for free food and drinks). On this particular evening, my drink was ready but the other was delayed. The barista Pat noticed we were looking for it and said in all the hustle and bustle it was delayed. He handed me an apology free drink card; the drink came soon after. The service here was excellent and seemed to work like a machine to keep the line down. It's a busy location, large and open. It's a nice place to work or relax. Prices are typical for Starbucks. read more

Starbucks - Coffee & Tea Near Me - Honolulu, Hawaii

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Tiktok made me buy this Vt. Mango dragon fruit No water Double blended Ex strawberry puree Add whip read more

Starbucks - Vt. Mango dragon fruit, No water, Double blended, Ex. strawberry puree, Add whip - Coffee & Tea Near Me - Honolulu, Hawaii

Always great coffee drinks and the amount of ways you can customize is great. I just wish the mobile app would expand their ways of customize maybe have a note box where customers can be more descriptive rather than only having to only choirs what's there. read more

Starbucks - Logo - Coffee & Tea Near Me - Honolulu, Hawaii

Very long wait. Young lady who took order was a bit inept, initially tried to charge me 15 bucks for a caramel macchiato. Then when I challenged her, she acted like she didn't say the price was as high as it was, then quoted the drink order incorrectly so it had to be remade. I requested to use points for my drink, which she confirmed she did but in-fact charged my card for the balance instead. 20 minutes not well spent. read more

On Wednesday, August 2 around 8:45pm, Starbucks introduced a Summer WinsDays discount by ordering a drink at 50% off. I had an unpleasant experience at this Starbucks which left me disappointed and taken advantage of due to my deafness. I asked the cashier if the tea was still 50% off. She responded yes, so I ordered a drink. Somehow she had a problem with the transaction and asked the barista to assist. Despite having informed the staff of my deafness, the female barista made no effort to provide proper communication assistance of the issue, however the cashier did the right thing by doing her job trying to resolve this issue. However the female barista was quick to take advantage of my situation as an opportunity to rush through. To add insult, the pricing of the drink was vague and misleading. Without a proper explanation or clear communication, I felt trapped into making a purchase that I later realized was far from satisfactory. This ordeal left me feeling frustrated, disrespected and manipulated. I believe it's essential for business to prioritize and respect all customers, regardless of their abilities. No one should ever be taken advantage of due to their unique circumstances, and it is disheartening to see her engage in such behavior. In conclusion, my recent experience has left a sour taste in my mouth. I hope that my review serves as a reminder that businesses should treat all customers with fairness and integrity, rather than taking advantage of their vulnerabilities. I strongly urge that she needs to reevaluate her practices and take steps to ensure that no other individual with a disability has to ensure such a demeaning encounter. read more

Starbucks Kahala- exterior on Kilauea Ave side Mobile ordered my hot beverage at 9:22 a.m. I was already in the parking lot. The order was taken and said to pick up at 9:40 at the walk up window. Many customers waiting at window, a few irate due to missing orders, etc. one woman asked to speak to the manager and woman at the window closed the window. Line growing outside as well as drive thru. 9:50 approached window when associate opened the window again. Asked about my order and reply was, "you have to turn on your notification and you will get notified when it's ready. It's not ready yet." Really, one small cup of coffee not ready? 10:00 no notification yet and again approached the window as it was opened again. She looked at all the cups and found my cup and gave it to me. The cup had dried up spills and was sticky. The coffee was luke warm and I was able to finish it by the time I walked back to my car in the parking lot, not more than 30 steps. Terrible service !!! read more

Asked the barista what vegan options they have and he couldn't answer. You'd think Starbucks would give the barista some training in this area looked it up and found lots of options he told me they didn't have any. I think he was discriminating against vegans. He had such an attitude about towards me. All he needs to do is google search I found it on https://veggl.com/cheat-sheets/vegan-options-at-starbucks/ read more