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    Starbucks

    3.1 (137 reviews)
    ModerateCoffee & Tea
    Open 4:00 am - 10:00 pm
    Updated a few days ago

    Starbucks Photos

    From this Business

    STARBUCKS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Dogs allowed
    Good for working
    Good for kids

    Recommended Reviews - Starbucks

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    Reviews With Photos

    Vanilla sweet cream coffee
    Ami C.

    Service is excellent. You cannot go wrong with coffee. There are a couple tables for you to relax and enjoy your cup of coffee.

    Storefront
    Nadine C.

    Pastry in Honolulu, Hawaii... My Starbucks app reminded me that I would get bonus Stars today (4-19-24) if I ordered a Danish. Well, I hadn't eaten much that morning, so I decided that I could get a snack before lunch! This location of Starbucks is a small, stand-alone building outside of Kahala Mall, near Macy's. It is best known for its drive-through, but I walked-up since I parked in the covered area by See's Candy. Standing at the window for a few minutes, I saw that the staff were busy. When they did come to the window, they were friendly and cheerful. I ordered a cheese Danish and didn't get a photo because I guess I was truly hungry. They had warmed it up so that the edges had a slight crisp and a bit of the melted cheese in the middle stuck to the paper bag. Shucks. That's ok... I got my bonus stars, and I wasn't as grouchy anymore! Hee hee!

    Horrible drink
    Dane C.

    Worst service ever! For a $8 dollar coffee you should be as nice as u can be. Ordered 3 shots of espresso with 2 pumps of white mocha and a splash of oat milk (iced).. Somehow got a matcha foam‍ said excuse me sorry I didn't order and matcha .. The maker toom the lid off scooped out the matcha foam and added iced and handed back to the window person tj gjve to me‍ I was so shocked I said wow horrible service and left

    Good Morning!
    Irene M.

    Many may mention their issues of long lines and wait time and well I absolutely agree but it is what it is. I have several much much closer to me that don't have that issue probably because they don't have drive thru and/or curbside. Worked in the industry it's been insane to juggle several iPads, phone and in person orders that expects to get it all in a timely manner. I've never used drive thru and curbside ever until I broke my ankle which makes it just about impossible so this was my only option so I made the drive totally out of my way just for my happiness in a cup. Yes the line was insane but it moved decently fast and had excellent service and I truly appreciate this option to make my limited mobility situation much easier. No one in my area does curbside which I wished they did so this was my closest option, thank you!!

    Strawberries and Creame
    Craig T.

    Well the Kahala Starbucks drive thru just lost 1/2 star for me. This morning my daily routine is to get my coffee at the Starbucks Kahala drive thru got there about 7:30am and I knew it long line line before . Look at my pics the line started from the entrance of Macy's Kahala and zig zag thru the parking lot. It's going to be like this back in March and April . I was sitting in line about 10mins and it hardly moved I got out of there . I headed down the street to good oh McDonald's no line at all yippee . I'm sure it's going to be busy like last time shut down because all Starbucks from Hawaii Kai - Waipio probably will be coming to Kahala Drive Thru. The nearest Starbucks drive thru is at Waipio near Costco! Even the mobile pick up line was busy . Well I'll see how this plays out because I don't want to wait over 30min in line for a cup of Joe . I might have to support other places during this time which they could extended longer SMH...stay safe people

    They got my order COMPLETELY WRONG! I ordered a venti iced shaken espresso with extra 3/4 2% milk and 3 pumps classic syrup. This is my daily drink so I know what it taste like. (See the pics for proof ) It just so happened, I was passing by kahala mall and thought it'd be cool to try a drive thru. I went about my order and at first the lady couldn't really hear me. The second time, I said my order HOPED she got it right. When I got my drink, I noticed AFTER I drove off and took a sip that it was watered down. I saw that they gave me an iced shaken espresso LIGHT ICE. I also noticed that they FORGOT to add classic syrup. I could NOT drink the coffee. It was so disgusting. To add to this, I don't even like light ice on my drink but be warned that if you order LIGHT ice and not want to pay the extra cost for more coffee that they will water down your drink.

    Yesterday's drink upon receiving it
    Amberlie R.

    The more I come to this Starbucks location, the more it tends to disappoint me. The last two days I got a drink from this Starbucks, I felt completely disappointed. Yesterday, I ordered a grande iced green tea latte (about $5). Upon receiving my drink through the mobile pickup window, it was more than HALF foam! After one tiny sip of this drink and letting it sit for a few minutes, the drink was now more than half empty and I hadn't even had more than an ounce of tea yet. Not to mention I had literally, AND I MEAN LITERALLY one ice cube in the cup. Today, I decided to try again. This time I ordered a venti. Same order, same mobile pickup shenans. Not as disappointing as yesterday, but still not close to remotely acceptable. Today I at least had ice in my drink, but it still looked like someone had already taken a good two sips out of it. WTF Starbucks? If I'm going to be paying $5-7 dollars on a drink, I at least expect the cup to be full. ASIDE from the massive drink disappointment, the mobile pickup window is still half functioning to me. When I walk up and nobody is at the window for up to 3-4 minutes yet I can see my drink sitting right there with my name on it, I'm ridiculously tempted to just stick my hand in there and grab it myself. The wait time for the mobile pickup window is probably just as bad as the drive thru. This Starbucks as already been riding on that thin line and as much as I wish there was another Starbucks closer by, there isn't. Long story short, if you can find another Starbucks to go to near you, do it. Don't waste your time here.

    What I got.

    See all

    Photo of Cody Z.
    27
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    1 month ago

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    10 days ago

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    3 months ago

    Starbucks is a great place for coffee, light snack and gathering with friends. Sometimes good service depends on location.

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    8 months ago

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    Photo of L W.
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    2 months ago

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    2 years ago

    Helpful 29
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    6 months ago

    Helpful 0
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    Photo of Anna F.
    125
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    2 years ago

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    5 months ago

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    2 years ago

    Helpful 1
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    Photo of Dane C.
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    3 years ago

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    5 years ago

    Helpful 6
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    6 years ago

    Helpful 5
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    2 years ago

    great and fast service. very good and delicious drink. nice employees. very nice! very good!

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    3 years ago

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    8 months ago

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    3 years ago

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    Photo of Jae M.
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    3 years ago

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    1 year ago

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    3 years ago

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    Photo of Amberlie R.
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    5 years ago

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    Photo of Noel T.
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    3 years ago

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    6 years ago

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    5 years ago

    Helpful 7
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    Photo of John R.
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    3 years ago

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    Photo of Poo H.
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    3 years ago

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    9 years ago

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    9 years ago

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    Photo of Yuks T.
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    3 years ago

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    3 years ago

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    2 years ago

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    4 years ago

    Helpful 2
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    11 years ago

    Helpful 2
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    4 years ago

    As busy as they get, always a hustling staff with friendly service. So helpful even when I ordered incorrectly on the app!

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    6 years ago

    Helpful 3
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    5 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    9 years ago

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    Page 1 of 4

    Ask the Community - Starbucks

    Review Highlights - Starbucks

    All kidding aside, I love that I no longer have to fight for parking on the Whole Foods side of Kahala Mall.

    Mentioned in 14 reviews

    Read more highlights

    Lotus Cafe - Naked Bagel with Cream Cheese

    Lotus Cafe

    4.1(48 reviews)
    0.9 mi
    $$

    Matcha latte with raspberry syrup. Matcha was a deep green and raspberry was a good flavor. Not too…read moreoverpowering but an extra flavor. Cafe has adequate tables though. It is quiet here with soft music. Note that 20% tip is automatically selected when paying by card. I wasn't paying attention and just advanced forward. So pay attention if you want to adjust tip amount. Paid parking in the lot behind and easy entry through the back door.

    The Lotus Cafe is located in the heart of Kaimuki and well represents the small-town vibe in which…read moreit sits. The space is clean and comfortable with couches, tables, small chairs, and counter space for a variety of patrons. I went on a weekday, and it was comfortable and quiet, and there was plenty of space to find a seat. The bathroom was accessible and incredibly clean for a town bathroom. Whether you're studying, hanging out with friends, doing work, or just listening to music as I was; the space is proper, and the coffee is even better. I had chosen a hot chai latte with almond milk for this rainy day and sat near the window to just enjoy the vibes. It was delicious and perfect for the weather. Not too spicy and a great foam on top. Pricing is reasonable, and they even offer food items that you can munch on with your coffee. Perhaps I'll have to try the food during a future visit. The staff was friendly and quick with my order and even brought it to my table after ordering. I never felt rushed at all, and it was nice to have found a comfortable space to enjoy a nice cup during the rainy weather. I'll most certainly be coming back again next time I'm in the area.

    Photos
    Lotus Cafe - Great atmosphere

    Great atmosphere

    Lotus Cafe - Bruschetta on Housemade Focaccia

    Bruschetta on Housemade Focaccia

    Lotus Cafe - Matcha Latte and Yogurt and Fruit Bowl with Granola

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    Matcha Latte and Yogurt and Fruit Bowl with Granola

    Talk Kaimuki - Grilled cheese! Yum!

    Talk Kaimuki

    3.7(708 reviews)
    0.8 mi
    $

    I love the ambiance here! The baristas are super friendly and love to talk story with you! They…read morereally make you feel welcomed. This is my go to coffee spots to study and/or do work. I always recommend this place to any and all my friends for an amazing cafe experience!

    This experience is based purely off of customer service. I came here on Monday at 6:30 am. After…read moreputting in my order, an elderly female barista had asked me a question which I did not hear clearly. When I asked for clarification she proceeded to wave her hands and speak in a very condescending tone repeating her question. The time as I had mentioned was 6:30 am, there was 2 customers behind in me in line about 4 or 5 customers in the store. Had it been busier I may have understood that there is extra stressors involved. However being that it was empty and again 6:30 am, it made the whole experience first thing in the morning uncomfortable as I had genuinely not understood her question. I informed her that she did not have to be rude, and her tone changed however there was still underline hostility when she asked if I needed anything else. Coming from an immigrant family, with english being a second language at home, it was quite upsetting and borderline discriminatory. I am sharing this feedback because I would hate for another customer to feel dismissed or uncomfortable for simply asking for clarification and receiving such a negative response. I will say that besides the poor customer service that morning, it is a good study spot and they have a wide selection of coffees. As someone who cares where I am spending my hard earned money, I would say that other study spots with good coffee/drinks would be the curb or daily whisk matcha.

    Photos
    Talk Kaimuki - Inside

    Inside

    Talk Kaimuki - Today's case of sweet and savory things.

    Today's case of sweet and savory things.

    Talk Kaimuki - Iced matcha latte

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    Iced matcha latte

    Starbucks - coffee - Updated May 2026

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