This is the best Starbucks I have ever been. Service was super quick. People were super friendly and helpful. Inside was clean. Nice and warm ambiance. read more

A 5 second shot pull time is not something you should be serving customers. Genuinely the worst coffee drink I've had in my life. The guys were cool and all, but I couldn't drink this. Straight booty cheeks. Starbucks, train your workers please. read more

I ordered the turkey bacon breakfast sandwich- the clerk holler-checked if they had it before I paid. I paid. Then it turnes out they didn't have my order. The staff quickly solved the issue though by letting me order another item. Didn't take long (I was the only customer at the time, around 8:30am on a Saturday). Good visit. All the tables are closed. All the staff wore masks. The bathrooms are open. read more

This Starbucks is spacious, open late, and generally comfortable. Plenty of seating for college kids who want to escape from campus AND they are one of the pilot Starbucks's's that are testing out Starbucks new line of sodas called "Fizzio". I literally bought a Fizzio because I wanted to see them use the very high tech and sort of Steampunk looking device. Let me tell you Bs, this is no soda stream. This think is like a little washing machine that carbonates the crap out of your drink and it has a fancy pressure meter that goes up and down like a speedometer. I got the ginger ale which was really tasty. Next time, if I see one of these, I'm gonna go with the Spiced Root Beer. read more

Starbucks - Fizzio machine! Starbucks is testing out handmade sodas in some of their markets. - Coffee & Tea Near Me - Harrisonburg, Virginia

This Starbucks is the best one i've ever gone to. They always make the drinks how you like it, and don't mind if they need to remake it. The drinks are never watered down too read more

The bathrooms were very disgusting. They smelled and looked like they hadn't been cleaned for days. And, they are both same-sex.

It was about 3:30PM and I was headed home from a trip to Lynchburg, VA, and had that urge for coffee. Coming up on a exit on I-83N, was a sign for a Starbucks. STARBUCKS, I said, Love their coffee, lets go. So to the off-ramp I went. Upon entering this Starbucks I noted it was ... disheveled ... like a party had happened and I was looking at the after effect. There was three employees and in the back, by the restrooms, was five stacks of supplies almost blocking the entrance to the restrooms. I made a visit to the restroom ... dirty, trash overflowing, sink and toilet unclean. The employees didn't look happy and I wasn't greeted like I'm familiar with at other Starbucks I've visited, The cashier took my order, "grande coffee, dark, with room". This coffee speak is standard at every Starbucks I've visited by my cashier didn't grasp the jargon. She asked me the size, the coffee type and if I wanted room... No, she wasn't repeating back to me what I said, she did not understand and you could see it in her face and her body language. She filled the cup put a lid on it and handed it to me. On the side station I opened the lip to add cream and sugar. The coffee was almost two inches below the rim. Now I know I asked for room but not that much room.Caught the eye of the barista, which took a few minutes and I almost called out to him as how can you miss me standing just three feet away in front of you... Asked for another 1" of coffee. Three Splenda packets was all that was in the bin ... Asked for more. While waiting I listed the carafe of 'half-n-half', empty. Provided to the barista. Almost 7 or 8 minutes later, the Splenda bin and carafe of 'half-n-half' is replenished. Back on to I-83N I went. This wasn't a good experience for a company with such a great reputation... read more

This was hands-down the dirtiest Starbucks location I have ever visited. Their bathrooms (both units) were completely filthy; urine on the seats and floors, toilet paper on rhe floors, water on the floors near the toilets and by the sinks, some kind of liquid stains on the walls. The floors were tacky in the dining area. Dusty shelves. The baristas weren't very friendly, which is fine...but the coffee was terrible. Absolutely the worst iced latte I've ever had from any Starbucks. Completely disappointing and a total waste of money. read more

Best service and quick attention to specific instructions on our custom drinks. We drove past the Harrisonburg market street location due to poor service yesterday. No drive thru is only opportunity observed but fast experience has made this our location of choice! Way to go, thank you read more

Starbucks - Rocked our order, perfect! - Coffee & Tea Near Me - Harrisonburg, Virginia

My grande long americano with two pumps of mocha tastes perfect!!! Exactly the way I always want it to taste. Super friendly and chill staff, we were just driving through but it seems like a great store! this americano was spot on!! read more

Starbucks - Grande long two pump mocha americano - Coffee & Tea Near Me - Harrisonburg, Virginia

You know what you're going to get food and drink wise at a Starbucks so if you like Starbucks coffee you'll like what you get. What stood out to me was the customer service which was above average to say the least. read more

Oh Starbucks my disappointment cannot be measured. The coffee however can. I've been coming to this Starbucks for a while now and I've received cup after cup of very satisfying coffee. Today however I cannot say the same. I've heard people complain of cups not being filled all the way and most times I notice it has to do with the whipped cream. I never complain about that inch. But this cup was a grande and only half full!!! Half full!!!! That's not whipped cream space that's stealing my money space!!! I will not be back to this location. read more

Starbucks - Really Starbucks?!!!! Honestly dissatisfied. I've never had this happen until today. - Coffee & Tea Near Me - Harrisonburg, Virginia

Here for breakfast on a Sunday morning. Understaffed and completely overwhelmed. Line to cashier has been running 12-20 deep in our 30 minutes here. It's a cool fall morning outside, and a chilly 65 degrees inside this Starbucks. My second time here with similar experience...recommend you seek another location. read more

The Barista who took my order was nice, but a larger girl with black hair made my drink incorrectly. I checked on the cup to see who's fault it was and the Barista who had taken my order had clearly marked everything that I asked for. So I went to the counter, to ask the lady who had made my drink for a spoon, to scoop off the whip cream I hadn't asked for. Let me tell you, I didn't tell her that she had messed up my order, I simply asked for a spoon. She rolled her eyes stomped off and got a spoon and said "here." I said "Thank you" and she ignored me... The bathrooms were clean and my drink was good, despite not being what I asked for. I just wish I had been treated a little nicer. I don't think I'll be going back. read more

Although friendly/pleasant staff, SLOOOOOW service. We frequent various Starbucks several times a week all over. Visited this location passing through. Despite the 8+ deep line of customers, staff had little sense of urgency to address customers who were waiting. Barista was not busy, and waiting to receive/start orders from staff assigned to register. Very inefficient compared to the type of service that we are used to receiving at other locations. Bathrooms needed to be serviced. Seating area furnishings were worn and dingy. read more

ugh. frat house level of cleanliness. Baristas look and act like they wish they were still at home in bed. Sloppiest bar top I've ever seen in a Starbucks (milk and caramel, dirty spoons and soiled wash rags). The spoons and rags will all be USED to create your drink and wipe off the machine and YOUR cup. The employees just simply do not look or act like they would wash their hands. And then they'll put the lid on your cup with those grimy hands. Both bathrooms smelled of nothing but urine (not cleaner or air freshener or ANYthing else). no. just. no. read more

In need of a wake me up cup of coffee during a long drive along I-81, I stopped at this Starbuck's location. It was a typical Starbucks. It had a sizable seating area. It is near the JMU campus. Several of the clients appeared to be students deeply involved in their studies. read more

Filthy and unclean bathrooms. The baristas looked miserable and showed it - moving at a snail pace. One off duty barista called out to the others and said "you'll survive. Goodbye everyone" while a long line of customers waited to both place and pick up their orders. For a place that serves caffeine these baristas need a huge jolt of energy. Drinks were correctly made. read more

0 STARS. this place is the worst starbucks i've ever been too, absolutely disgusting and takes FOREVER!!! on the other hand my drink that i normally get at every other starbucks is so good but noooo when i came to this one they put more shots of espresso and tasted like dog shit. sorry baristas but y'all were not giving! go to barista school! #notslay #slowassmf #yallwerenoteating read more

Stopped her as I was driving through. The barista that was working at the time moved with ZERO URGENCY. I understand that you have no where to be considering you're already at work. But, maybe you could light a little bit of a fire under yourself. Hey! Here's an idea! Drink a cup of coffee for some energy! Also - I don't order anything fancy, just an iced coffee. Would be nice if I didn't have to wait behind specialty coffee drinks that requires the barista to recite a paragraph describing it. read more

I love this Starbucks! Even though it's right next to JMU and they are usually very busy, the baristas are never rude, rushed, or seem bothered. They always get my order right and last time they even spelled my name correctly!!! read more

Starbucks - They spelled my name right! - Coffee & Tea Near Me - Harrisonburg, Virginia

I'm not much of a usual Starbucks customer, but it's hard to not stop by this location every time I pass by. The drinks are great for whatever that's worth-I'm not a coffee connoisseur-but what really sells the location for me is that every employee in this store is always so friendly and helpful. I typically have a lot of questions about all of the different types of drinks and items on the menu, and the staff is always patient and attentive. When the location is busy, the employees never lose their upbeat attitude and care for the customer. Store is well managed and everyone that works there seem to genuinely like each other and get along like a group of friends. Location is great, right off the interstate so that I take to work, and right off of port road that I take to go into Harrisonburg. The inside of the store is always clean and tidy. Really made me more of a fan of the franchise, and raised my expectations of what to expect when I go to Starbucks on the road. Skip the two drive-thru locations in Harrisonburg; this one is better and worth getting out of your car for. read more

Made a quick stop while on the road. Was really busy but the staff were fast and very efficient - didn't have to wait at this one and the line moved quickly. This was really different than most of the Starbucks which I've visited. Got café latte and Dark Chocolate Covered Espresso Beans and glazed almonds with cranberries and honey. Coffee was the usual taste, almonds were good but a very small pack, beans were really bitter. The bathroom smelled really bad - they should work on that. read more

Stopped by on a long trip. Bathrooms are not gender specific and you get to smell stale urine as you enter. Definitely not my favorite Starbucks. read more

The drinks have always been great. They need a new manager. The last thing I want is to be served my morning coffee by someone who can not be more annoyed to serve me. read more

Both drinks I ordered made incorrectly. Waited over 15 minutes while the workers chatted with each other. Recommend you go to another location read more

Was visiting Harrisonburg for the weekend. Went in on Saturday ordered 3 Venti Caramel Macchiatos. Didn't check them until I got back to my hotel. ALL 3 were short - not even close to full. I chalked it up to going at rush hour (mid-morning) and the place was packed. Went back again on Sunday, ordered the same things. Shame on me for not checking the drinks again until I got back to my hotel. ALL 3 were low enough to fit into a grande cup. Pathetic considering I'm spending over $5 for each one! read more

Starbucks - 2 days in a row. . .6 drinks total. . .ALL shorted this much. Pathetic - Coffee & Tea Near Me - Harrisonburg, Virginia

I stopped here on my way to Virginia Tech for that much needed caffeine pick up and the service has always been friendly and fast. This place is quite clean and I love that its right off the highway and convenient to where I can jump right back on without going around this entire town. Good stuff. read more

One of my daily stops! Drinks are always good and most of the staff is friendly. The dark haired grumpy girl left, I think, and aside from one depressed hipster male, everyone is shiny and happy. Drinks are made quickly and customization is always accepted (another reviewer spoke of eye rolls). 99% of the time the orders are spot on. If not, you can have a drink made correctly quickly. Love it! read more

stopped here on our way to Springfield, VA to get some coffee... parking lot was little challenge, but we got our caffeine kick which kept us up for the rest of the trip... ordered our drinks and even though it was busy had it within five minutes!! read more

JMU hangout. My grande Pike Place drip coffee, no-room was decent as always. Way too much for chemical-tasting frou-frou drinks that are essentially diabetes in a cup. read more

It was Memorial Day, not even 7.30am, and I was in dire need to a strong cup of coffee. The stuff at my hotel would not do. Helpful front desk person directed me to this Starbucks...how can these employees be so chipper so early on a holiday Monday? The dark roast was just what the doctor ordered, and I could finally start my day. read more

the cashier was so kind and made a point to ask me how my day was going-excellent service, and the coffee is fantastic! (:

As I have been sitting here doing homework, I have been able to be a fly on the wall and watch the staff interact with a number of customers that have come and gone. I cannot emphasize this enough, this is the kindest, most upbeat and helpful staff I've encountered in a Starbucks. read more

I stop in here on my way up to my hometown. It's like any other Starbucks. Pleasant staff, and clean environment. The drinks are done well. read more

A frequent customer - enough so, that a few of the barristas actually know my name. It is pretty standard fare for a Starbucks and have always had a pleasant experience with the staff. My only complaint is the parking. At some times of the day, the lot can be extremely full making a quick stop for a cup of coffee somewhat cumbersome. read more

Since writing my first review, I've seen a huge improvement in their service and operations. Friendly faces and fast service when I'm on my way to work. Thanks for fixing it! read more

Very convenient from Interstate 81. It was great to get my chai latte and get right back on the road. I had a peaches n cream muffin-very ordinary. Nice staff. read more

I LOVE Starbucks! Most of the time I use the Starbucks app so that I don't have to wait. I usually enjoy my coffee here. Most of the baristas will say "hello" or "have a nice day." I don't need much more from someone I'm going to see for 2 seconds. Sometimes I've gotten a barista that I'll say "thank you" to and they ignore me, but I guess they just don't care about their job all that much. Most of the baristas are very friendly though and make your drink right. read more

Starbucks is a good place to drink coffee, but the staff specially in this location is very rude. My husband and I came to drink coffe and the cashier was very rude. She asked about if we wanted our receipt, but my husband didn't hear her very well and he said huh! She screamed to him in a bad way. We couldn't see her name. read more