Stopped by for a quick snack to be surprised that this Starbucks was revamped practically overnight. I am glad they knew that was so needed, happy to know "the wheels were in motion." The set is changed, the furniture it is better, it is more inclusive since the chairs are higher not so closed to the floor. The food always good. I must give recognition to the staff, they are very nice. read more

See all

This location was my regular daily Joe place. Coming back and see the new update of the store - addition foyer and gender neutral bathroom. And the Latte is as good as it gets, as usual. Although the price has gone up. Staffs are nice. The store can be more cleaner and neater. The furnitures and chairs and table stands seem beaten, and sticky. I didn't stay too long, maybe they tidy up the space later when they are less busy (?) I hope they do :) Still nice though. read more

See all

Today was very disappointing. I usually come here and ask for the largest dragonfruit drink with light ice. Usually my cup is filled to the top. Now I get it almost half filled. This is very disappointing. read more

Starbucks - Mango Dragonfruit Refresher - Coffee & Tea Near Me - Great Neck, New York

My drinks always ready before I get there . So good and make a perfect day to start . Friendly team

Got free tall coffee on special promotion day. Just showed my Apo. No hassle. Too bad shop is not as inviting and comfortable as it used to be. read more

Hit or miss. I'll admit -- I don't even know how to make a proper cup of coffee myself, but I do know you shouldn't handle trash and then prepare someone's drink without washing your hands. That's just basic hygiene. One barista pointed at me instead of saying hello -- not the most welcoming vibe. I expect better from Starbucks, especially when I'm paying premium prices. read more

Starbucks @ 6 Great Neck Road The Starbucks in the Great Neck Gardens is CLOSED until May 24. A sign was on the door with no explanation I went to 55 Northern Blvd and asked why the 2nd location was closed in GN The manager had no idea why....... read more

Starbucks - Closed sign at Starbucks - Coffee & Tea Near Me - Great Neck, New York

My first time going into this Starbucks. Everyone social distance the line was moving quickly. The cashier was very friendly it was easy to understand her since we have to wear mask now and some people speak to low. The barista had a lot of beverages to prepare, but they where fast I didn't have to wait long for my ice coffee. read more

See all

I love the pistachio flavor frappe with whipped cream and a sandwich that is just perfect that's a mozzarella cheese and sun dried tomato with pesto on a focaccia bread just perfect for breakfast lunch or dinner and my son loves it too so conscious about the fact that we both love the sandwich and my son enjoys the Java chip frappe with wipped cream boo ya this is a great treat for me and my family Starbucks is the best place for me and my community I support the people in greatneck and the best strategy to do so is to make the best posts for the future of our community and we all want the most important thing for Starbucks to see! Thank you for taking the time to read this and get your coffee at Starbucks and you will see what I've learned from this experience as far as posting in this community!The staff is really sweet and they have mastered the art of making your coffee drinks in a very specific style while you stand by them as they prepare in front of you as you wait and see how they decorate! read more

Starbucks - Wishing you a beautiful day! Enjoy your coffee with your breakfast - Coffee & Tea Near Me - Great Neck, New York

In the past, I had an order of 3 drinks where all were made wrong (ex: pink drink was not emulsified at all and looked like it had been sitting on the counter for hours), but I gave them the benefit of the doubt and assumed it was a new barista. However, I was not impressed with my most recent order. I ordered a tall, chocolate almond milk shaken espresso with light ice and one shot of espresso (normal is two). I understand that when ordering light ice, it's custom for the drink not to be filled up all the way. But I received a drink that was 3 quarters full in a *tall* and thought that was incredibly stingy, especially for one shot of espresso and a drink that was almost $6. I gave 3 stars just because it's not everyday that these things happen at this specific Starbucks, but when they do, it ruins the rest of my day. read more

Starbucks - Coffee & Tea Near Me - Great Neck, New York

My first stop every morning. The friendliest baristas prepare my chosen drink to perfection. They make the effort to learn the customers' names and send me off in a great mood to start the day . Sometimes I stop again in the afternoon when the day has been difficult. read more

Decent Starbucks, there's a mix of some really nice workers and others who purposely ignores you. Overall location is convenient there's a parking lot since it's in a huge plaza complex. Depending on the time you go they may run out of certain items (ie peppermint syrup, chocochips, etc). Hours are a bit weird and inconsistent, official website says weekends and monday they close at 4pm, and other days they close around 8 or 9pm, but I found on other days they try to also close at 4pm. read more

I love how well the barista made my violet drink w/ 2% milk and 1 packet of Splenda. I have been to this location few times it's usually very busy but today was bit a slow thankfully no waiting around. They have a nice seating area but sometimes its dirty as people leave their trash behind at times (well it was a little dirty every time I went around midday) Oh don't even worry about parking as it's abundant. Never did I have an issue with their drinks they are always good. Customer service is excellent as the employees are always very respectful. read more

Starbucks - Violet drink w/2 % milk - Coffee & Tea Near Me - Great Neck, New York

See all

Its 7pm on 12/29 and I just left the Starbucks store. I wanted to complement the Asian barista with black hair and the Caucasian barista for their amazing service. These guys literally helped me scan the items to see if they were on sale. And the Asian guy helped me go thru the steps to make a sugarfree version of my fave drink. I can't get it exactly as I want but he got me pretty close. They went ABOVE AND BEYOND. SO HELPFUL!!! If I lived close by I'd be here just so they can make my drinks. But if I'm ever in the area, this is where I'm coming. Thanks for your help guys! Sorry for using the race, I totally forgot to get their names and it was the only way for me to describe them. read more

Good coffee, you can have it plain or with 15 additions, hot or cold, and the carrot cake is pretty fn boss. Its over priced and they pay their employees shizzle, but you get what you want how you want so 5 stars. read more

This Starbucks occupies a pretty special corner of Great Neck. It's a few minutes' walk from the station, so convenient location, but it's rarely packed out the door. The service keeps it moving and is friendly. At times, I close out the place since they close relatively early (it's a suburb thing), and I'll notice the baristas dance and sing to music while cleaning, and it's clear they're enjoying their jobs. How heartwarming! The reason I like this Starbucks is because it's cozy (+1 for sofas), has a table for laptops, its bathrooms are generally well-maintained, has strong WiFi, and has very few Persians. And before you say, "Darya, you mocha me sick, how could you say such a thing?" I know that's a weird pro, but if you're from this town, you may sometimes (read: almost always) need a café that doesn't feel like it's in this town. So I may get in a latte trouble, but there you have it. Come here to for a little escape from the town and enjoy your skinny vanilla latte in peace. read more

This location needs a serious training meeting. employees are rude even when THEY make your drink wrong. Place is too expensive to be wasting your time in there before work and get rude faces and remarks from employees who get paid to be there. seriously disappointed in Starbucks. This is a main location due to the shopping center it's in and they need to be doing better. read more

THE CUSTOMER SERVICE IS BORDERLINE OFFENSIVE!!! My mother and I walked in to order. The cashier greeted us and do the usual. He asked what can we get for you? So my mom got one of the coffee blend and handed it over to cashier. She said the word stop because she wanted to refill the card first and pay with her credit card. The cashier told my mom to calm down and stop acting all frantic.Okay I could understand that based on my mom voice Then he asked my mom if he wants the coffee, my mom said yes. Then he asked if my mom want the coffee to be grinded or not. By mom did not understand and asked him to explain it. He just continued to say "do you want it to be grinded or not" Then asked does anyone speak Korean here?" Then he completely ignored my mom's input and started to take the next person's order... That is when I got really offended and I just stepped in and spoke behalf of my mother and said yes I wanted to be grinded. Terrible, terrible experience. read more

See all

Very rude attitude... if we are paying $5 or $7 for a coffee... should make the drinks as the customer ask... the guy in front was annoyed and rolled up the eyes every time we have to repeat the order.. because he can't hear exactly what we asked for and suddenly he repeated wrong way the order and the asian girl make the wrong coffee and make with bad and rude attitude... not coming again read more

I am appalled by the customer service displayed at this Starbucks recently. Not only are baristas rude and short with the customers, but they also were complaining about the customers in front of us while they made our drinks! Since opening in the pandemic, it's clear that this establishment has been poorly managed. Very dissapointed. read more

Comfortable seating. Convenient location. Courteous staff. Gift cards, free WiFi, and the best coffee ever. The Starbucks with the best layout. Storefront glass let's in the sunshine and lends to people watching. May dine in, half couch, half chair seating, huge mirror, nice photos on the wall. Clean bathroom. read more

Starbucks - Coffee & Tea Near Me - Great Neck, New York

Whenever I come to this Starbucks, the drinks always taste very different than what I'm used to. It's clear that the drinks here are rarely prepared according to the recipe provided. For example, my iced matcha latte was not even shaken, and I ended up with chunks of powder at the bottom of my drink (pics provided). It doesn't seem like the managers care to fix this either, as this has been going on for a while. This place needs some improvement... read more

Starbucks - Coffee & Tea Near Me - Great Neck, New York

The WORST customer service ever!! Everyone who works at this location is rude & short with you. They make a mistake on your order and huff & puff when it needs to be remade. The whole location looks like a mess just like the people who work there. They need to close this location or get better management. I work in customer service as well & understand that people in this area can be difficult but In this case, it's the workers who have an attitude right away. If you're not happy with your job, find somewhere else to work! read more

This store is my regular Chai Tea Latte stop! Many people come here for friends gatherings, studies, work, or simply just for the free WiFi !! To rate this community spot: Ambiance - 3 stars Cleanness - 3 stars Food & Drinks - 4 stars (standard Starbucks) Crowd - 4 stars (very friendly neighbors) Staffs - 4 stars (never had issue with any of them, and they've been very helpful and reaching out to my demands) They accept my own mug for hot drinks and my thermos for my cold drinks, even they are not marked Starbucks! If I am not on the run, I'd bring my own drinkware for the order, save environment & you get 10 cents off for the drink! Why not! read more

Starbucks - Coffee & Tea Near Me - Great Neck, New York

Last week I was at this location. I observed an irate customer that was dissatisfied with his drink and was yelling from the top of his lungs causing a scene. Deontay the shift supervisor deescalated the situation. He managed to calm the customer down asking him how he could help him. He listened intently and gave the customer another drink to his specification. In the end, the customer left satisfied. Deontay provided exemplary customer service. He has the caliber of people skills that would make him a great manager. I was very impressed to see how this young man handled this incident with professionalism. Keep up the good work! read more

Employee was extremely unfriendly and rude. I asked a simple question and his response was "I already told you " rolled his eyes and looked away. It's hard to believe that Starbuck's would allow this type of unfriendly attitude and rude comments. I saw customers after me and there was not "hi how are you? Or "next guest" just an attitude and a look as if you should just make up your mind quickly so I can get back to doing absolutely nothing. Worst Starbucks I've ever been to and I travel and frequent Starbucks every day. Starbucks, monitor your employees at this location, not the first time I've experienced jerks as employees there. read more

I would give this store a zero if I had to. I was so angry. I ordered a double shot on ice with extra almond milk but my drink was black. So I asked this girl that I asked for extra almond milk but she kept saying I ordered no almond milk. So I showed her the sticker that said it and she gave me an attitude saying that they make whatever it says on the sticker. What the heck? It says literally right there. I just asked her to pour almond on top but she kept on telling me as if I'm wrong and they're always right. Horrible horrible customer service. Plus it wasn't like they were busy or anything. I forgot the girls name but she was white maybe ginger. Very rude, no way I'm returning. read more

Starbucks - It says almond milk right there. Telling me I never asked for no almond milk nor 2%. - Coffee & Tea Near Me - Great Neck, New York

Besides a nearby Dunkin Donut, this is the only chain coffee location available every morning for people commuting out of Great Neck. It is conveniently located in a Plaza parking lot across the street from the train station. I like the speed in the location and the fact that it is usually clean and not so crowded. The coffee is Starbucks coffee so love, hate or tolerate it - it's all the same in location. I knocked down a star though as one of the regular works there during my morning commute, a lady with black hair, has pretty poor attitude. Just saw her ream out another work in front of customers for (I think) being too slow and another time saw her almost get into an argument with a customer who *gasp* asked her to remake a drink. Normally wouldn't knock a star for this but adds unnecessary drama in morning commute. Otherwise all in all a good location. read more

Im so pissed. This was the first time I ever went here and when I come back I'm asking for a free drink because I was wronged. First of all, I asked nicely for a triple espresso with a SPLASH of coconut milk. The person at the register looked pissed as he took my order. Once I received my order, it was in a venti cup FILLED with coconut milk. I was running late for my bus and as I started to drink it, THERE WAS NO COFFEE IN MY DRINK. they served me a venti cup of coconut milk and that was it. Extremely dissatisfied. And that's sad coming from this location. Would give it zero stars if I could. They owe me a drink. read more

Messed up my order and all gave me attitude after I Nicely asked them if the could fix it. It's was so obvious they were talking about me when all I asked was if they could fix my drink. If your so bothered to fix people's orders you messed up then maybe you need a new job. I still continued to say thank you twice and they ignored it and continued to act bothered. Horrible staff ! read more

Staff is always polite and they set up my mobile order properly every day. Thank you for always keeping the vibe positive.

Yeah.... no. They moved to a bigger space, and I get that, but the space is poorly set up. You have to walk across the entire store just to enter. This location doesn't carry the Chicken and Hummus box, so I'm going to assume this one is kosher - makes sense for the area. The baristas are unprofessional - making inappropriate comments while talking to each other, speaking unprofessionally to customers, and just poor service. I'm lucky the drink I ordered came out right. I intended to sit and stay with a friend, but I quickly left the moment my drink was done. read more

This is by far the slowest starbucks I have ever been to. The "baristas" (if we can call them that) hang out and talk about their weekends and comic con with each other while the line grows, and grows, and grows. I mean, it's cool to keep the atmosphere light, but not when your discussion requires 100% of your attention. Also, some of the "baristas" are downright nasty. I go 10 minutes out of my way to go to a different starbucks because it actually saves me time. The only benefit of this place is the clover and the fact it is new inside, with (slightly) better parking than the old location. read more

Next time please put cover on take out orders, especially in uber. Many times already you don't put cover on your drinks for take out. So unhygienic read more

Usually never write reviews but this one female Asian barista who was working on June 27th, Sunday at around 4pm was being very rude to me, my family member, and other customers who ordered the drinks. She also kept on yelling out "I'm so done" as well as other negative stuff while making our drinks. She just doesn't give a shit about the customers and customer service. read more

Understaffed, a lot of new or very slow employees. Took 45 minutes to get orders out.

Came in at 7:45AM to grab some coffee while I waited for my coworker. As I walked in I was immediately greeted at the door by an employee. The line had 3 people on it and all the seats were already taken. The place is clean and bright. Employees are nice and efficient. My coffee tasted great. I was in and out in 5 minutes. Overall one of the better Starbucks that I've been to. read more

Starbucks - 4 person line around 7:50AM on a Friday - Coffee & Tea Near Me - Great Neck, New York

See all

Beth is the best. Jaz too. The only reason I brave that gauntlet of a parking lot. Best Starbucks !!

The staff were great, what an amazing service. They were very respectful, and friendly.. they served me with a smile. Devante and his wonderful co-workers were able to provide me a great service, answered my questions, and helped me on making some yummy decisions. Thank you for keeping me warm in this snowy and cold day. read more

Probably one of the worst Starbucks I've gone to. More than 4 times they have given me the wrong drink. I don't understand if you have the names on the drink and you ask for your name when you're picking up mobile order, how do you give me the wrong drink..... 4 times !!!!!! Terrible read more