This was my first time coming to this location I was driving by heading to work and decided to stop in. They have a parking lot and also drive thru. I ordered on the app a tall matcha ice latte less ice, skim milk, 3 pumps of liquid syrup, toasted coconut cold form, extra cinnamon powder. My beverage did not take long before it was prepared, so while I was waiting I reloaded my gift card for future purchases. The service was great my beverage taste good. Nice clean establishment. It was nice how the wrote on my cup "Best Day Ever". read more

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Ethan in the drive through was so nice! It was my husbands birthday and he sure knew how to make him feel special! A small gesture meant so much! read more

Fast service, and with a a smile. They were open during the height of the pandemic and were giving out coffeea to Healthcare workers, with a thank you. It was much appreciated! They are open for take out, but still limited with indoor dining (only few tables open). read more

Starbucks - They are open, but it's Drive thru only. - Coffee & Tea Near Me - Great Neck, New York

The bald manager has no manners whatsoever. My mom and her friend went to Starbucks to get lemonades and sat for 2 mins. Around 7:45 pm he started screaming at them to get out and cursing at them. He could of approached them in a nicely manner to let them know they were closing at 8pm.. This is not the way to treat your costumers. read more

I have no idea what happened to this Starbucks. Lately the drinks have been gross and getting orders wrong (drive thru) especially with the sizes. I come here almost everyday and I always get a venti ice drink. They have me a grande and when I told them I wanted a venti they didn't want to remake the order for me and said "you said grande" which I didn't. And the drink was not made properly. read more

I had the most worst experience at Starbucks yesterday. Exactly at 3:44pm, I ordered two drinks on my app. I was on a phone so I entered the store late to pick up my two drinks. Upon entering, I saw the strawberry açaí ready and my double chocolate chip frappe not ready. I waited for about a good 5 minutes and no one asked me what I was waiting for. After 5 minutes passed, I waved one of the workers down to help me. I saw a drink in the mixer that appeared to be my double Choco frappe. I told the guy, hey I think that's my drink. He poured into a cup and put whipping cream and handed to me. Once I held it in my hand, I realized that it looks different from the app photo. It was missing chocolate syrup. I asked a lady who was working there to come and take a look at the photo of the Starbucks app of the drink and this one I was holding. She took the drink and poured chocolate syrup but instead of drizzling it, she squeezed too hard, making too much chocolate come out and therefore caused the drink to spill over. Her demeanor was very aggressive. Since the drink spilled over, she just took out a new cup and covered it and when she gave me the drink back, she slammed the drink on the counter. I was offended by her demeanor. You can feel the energy when someone is mad. I was so upset that this point, I asked her for her name and she proceeded to rip out her name tag and went to the back. Then the guy proceeded to come and ask me what is wrong and I explained the situation and he tried to alleviate the situation with a $4 gift card but I declined because it wasn't about getting something free. All I wanted was her to apologize for her behavior. I work in the service industry for 20 years and I know this is terribly wrong and I want her to know. Then a different lady came out and tried to help out with another $4 gift card but I ended up leaving because my son was alone in the car. Before she ripped her name tag off, I believe I read the same of "Becky". Becky, if you are reading this, please just know that everyone has a rough day and can be stressed out but don't take it out on the drinks and it's customers. After your negativity, my afternoon was ruined. Did I ask you too much? Did I inconvenience you to make my drink like it's suppose to be made? I work near you, actually one block away. I've been to your Starbucks for 13 years. You were the rudest worker that I have ever encountered. I hope you rethink if you should still be there. read more

This place really has its act together. There is a reason this place is one of the busiest Starbucks I have ever seen. The main attraction is the drive through window. This location has really focused on it. The line is an ever present feature of the office building this place is located in. It's good because there is a huge amount of space for cars to que up as the line finds it way around the building during its busiest hours. There is also outside seating. I have to admit that I have a soft spot for outdoor seating, especially with coffee places. The inside area is spacious clean and has everything you want. Also, the bathrooms are clean. Baristas are very well trained and used to being buisy. They are professional, and efficient. The location is in a great spot to see from northern boulevard, but it is admittedly a little hard to get into if you are driving east. In short I love this place, and I think you will too. read more

Starbucks - Coffee & Tea Near Me - Great Neck, New York

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Coffee was barely hot, and that's without adding a thing. Breakfast sandwich still cold in the middle. Horrible Starbucks experience. read more

I've been to this Starbucks often and the professionalism has gone down a lot. I think my last visit through the drive thru was the final straw. It was 2/14/22 6:45pm and I went to the drive through. The guy on the mic was yelling through the coms and I heard laughter in the background. I'm no fool and they we're trolling and being unprofessional. I calmly told him my order while he kept yelling and using a weird tone to take my order. He made me repeat myself multiple times as well. I didn't want my order anymore and left. I write the time and date so hopefully a manager sees this and addresses it. Won't be coming here. read more

Taking my daily walk route to this neighborhood Starbucks early side of the day, store was neat and clean, the barista who handled my drink was friendly and cheerful. The atmosphere of this location is relaxing, part of the reason maybe because off-peak hour during my visit. However I had tried other times of day, still pretty layback and give you the groove coffee shop supposed to give. Though the barista was never groovy or layback on the order, as I always got my drinks right amount of time and correctly done. It's good to have one Starbucks at this intersection, and I believe this one location have become people's, who live nearby, regular stop for cup of boost! read more

Staff - Especially in the Drive Thru - Can get a bit "Intense" - But, I'm sure its because they are dealing with a very "Rough Crowd" of "Demanding Starbuckers" :-) - To put it politely! Nevertheless, things can get a bit "Hectic" in the Parking Lot - But, overall - everyone on "The Team" is very Professional, Polite & Helpful! - I enjoy visiting this location and they have helped "Quench" my Thirst many times! - I really like the outdoor seating; however things can get a bit noisy on Northern Blvd. read more

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The most convenient Starbucks location thus far! Been here a million and one times - mostly through the drive through. Sometimes the drive through can be slow but its easier than getting out of your car. especially in the winter. The staff is always kind - you dont always find this at all starbucks locations. read more

I often make pit stops at this location because it is on the route home from work. I also love love love the fact that it is drive thru! Come to think of it I never walked into this location just driven thru it. I do admit they are very popular so I often wait in line for a few minutes. However....I am in MY car playing MY music so I don't complain. The people who work here are so nice and friendly. They always get my order right. There is one woman who works there (unfortunately I did not remember her name) she is SUPER friendly and always complimenting me. Wether is be my cell phone case (because I use my Starbucks app to pay) or my nail polish. She is super sweet. So if you need a java pick me up or just an ego pick me up come drive on over or thru this Starbucks shop. read more

Starbucks - Going to try the hazelnut Chocolate Croissant because it's National Croissant Day! - Coffee & Tea Near Me - Great Neck, New York

I wish I could give 0 stars. I don't know but they fell a lot. I used to come often but it has become a slower than Slow drive thru and people not trained properly. Never going back there. I hope you go out of business honestly. read more

I always have a good experience here - coffees hot or cold & food served quickly with a smile. Thank you!

On the most recent Sunday afternoon I visited this Starbucks, the woman working the drive-though was very likely the nicest employee I have ever encountered at this fine chain -- and that's saying a lot! The server was friendly and patient while I was placing an order for our entire car. She treated each item in the order, as she handed them to be through the car window, with obvious pride, and she sounded as earnest as I could imagine anyone being when she wished us all a good day. The whipped cream on my iced mocha made the drink perfect, and I just wanted to go back and hug this entire Starbucks location. Thanks! read more

A star for having drive-thru! The baristas here are nice. Although I've ran in to one who looked like Starbucks was the last place she wanted to be. read more

Starbucks - At H-Mart to grocery shop after my Starbucks run - Coffee & Tea Near Me - Great Neck, New York

Was the first customer of the day on a Sunday and the crew was extremely friendly. Very rare to be this nice this early in most places. Coffee was excellent but the service is what really gave this location 5 stars. Will come back whenever I'm in the area. Great job to the two employees working the opening shift on Sunday 3/8/2020! read more

This is the best Starbucks hands down. Their customer service is amazing. Thanks Ashley for being so helpful !

This spot is convenient because it has a drive thru. One of the only drive thru spots in New York! Service isn't very good tho. We went and got a pumpkin spice latte with whipped cream. I told my girlfriend, 100% they forgot the whipped cream and like I guessed they forgot. read more

I am so disappointed!!! I am a Starbucks reward gold member for many years .... and I drove alll the way to this location because it was suppose to be open till 6pm I put up at 5:15 and they would not serve me , telling me they are closed! At 5:15! when I told them they are listed as being open till 6pm they told me that by the time they clean up it will be 6pm and they can't serve me since they have to clean!!!!!!! What is wrong with this store and is the security guard for real that he says this out loud ? read more

Came in to order a quick bite and coffee. I was waiting around behind counter to decide what I want and reload my app. No other customers in front or behind me. Employee named Bria asked me once what I want to order, I didn't realize she asked me because I wasn't in front of the register. She asked me again and I asked if she was talking to me and she said yes so I went up to order. I had a few questions about the menu and she had an attitude problem. I usually don't care but I have never had a problem with ANY Starbucks locations where employees gave me attitude. read more

I love this place! Good people! Not a fan of coffee so I don't have nothing much to say! But teas are soooo good! Tevanna mango black tea, tevanna passion tango with hisbcus & cinnamon inside my favorite! I always ordered ahead on the mobile app so I don't have to wait in the line! Best in Great neck! read more

The staff here is so unprofessional, it's actually alarming. Unfortunately, this is the only drive thru driving into work, so I'll deal with it. Customer service has been thrown out the window with this location. Particularly, during evening hours, the employees working the speaker and window have no idea how to act professional. Starbucks usually thrives with hiring employees that are personable and treat customers with respect, this place has a lack thereof. read more

Typical SBucks.. but...... WITH A DRIVE THRU! Yes please! Probably my favorite location on LI due to that simple fact. Not to mention they're open till like 10-11pm (drive thru included). Extra points to this location for sure. Quality is of course typical -- which is way better than any Dunkin Donuts.. for sure. read more

The only reason I go to this Starbucks is for the drive thru. I know it is against relaxed coffee philosophy to be ungreen and drive up while idling in your car for coffee, however, that is what the line of cars at this starbucks is here for. There is a light so going east or west or northern blvd its easy to stop. They usually get my order right. The downsides are ...baristas like to add whip cream to everything, except the sandwiches... but are a bit stingy with the napkins, you have to ask for them and you usually just wind up with more whip cream. The baristas look like they should have their moms wash their smocks more than once a month. Sometimes they put a newbie on the register who can't do more than one thing at a time. All and all, if its raining and coffee is needed and perhaps a scone... this is the place to drive thru. read more

Great Starbucks in Great Neck. Just had a RENO ... Free Wifi ... staff is ultra Friendly and Cordial plenty of parking and yes they have a drive thru. read more

There's also a drive thru Starbucks in Wantagh. Great convenience at this one, good location, nice staff, clean.

The staff was friendly at first, but I think they have too much fun and pay too little attention to the customers. They got my order wrong and rudely blamed it on me... On the plus side, wifi works well, the couches are nice. Maybe I'll have better luck with their drive-thru read more

A lot of talking and helping not working ... People should actually manage the store and not let employees sit chat with their friends and give them free drinks but have paying customers wait while they chat. I frequent starbucks often and this service was atrocious and when I asked the lady what was taking so long she was saying they were busy. Lost my business read more

Starbucks - Really?! - Coffee & Tea Near Me - Great Neck, New York

Don't usually review national chains because in my opinion from having Starbucks in several different cities and states it generally tastes the exact same. I don't hate this location in fact it's generally less crowded than the location further up Northern in Bayside if you come on a weekend so if I need to study I'll sometimes make the treck up to Nassau County. It's clean and spacious but some of the staff members here need an attitude adjustment. A few weeks ago I ordered a drink and a pastry and sat down with my iPad...fine whatever. All of a sudden the wifi goes out. I asked a young female employee what was going on and she barked "THE WIFI IS DOWN!" okay ma'm I proceeded to ask her when it would come back on and she snapped "I DONT KNOW ITS OFF"...I chose to wait it out as it came back in about 15 minutes but don't get mad at me for inquiring about the wifi when I am a PAYING CUSTOMER and you advertise free wifi on the DOOR! read more

Don't usually review chains. But good, spacious place to study on the weekend with plenty of parking and outlets. Otherwise, it a Starbucks!

The only Starbucks DRIVE-THRU I know of in NYC! Other than that it's your typical Starbucks. Plenty of parking in front and a decent amount of seats inside. Not much else to write about... A Starbucks is a Starbucks... read more

The drive-through is clutch! Clean establishment with friendly, organized, efficient baristas. Quick service, even when it's crowded. It can be a little tough getting in and out due to it's location at a tough intersection, and parking can be a little tough. read more

This is your run of the mill starbucks. Nothing wrong with it. Doesn't stand out. Just some hard working students trying to do a good job. Don't hesitate to go here. Large parking lot that serves the small office building that houses it. Seating availability can be scant but this place doesn't really get all that crowded. read more

Sunday was my first time actually ordering from a Starbucks - gotta keep up with the trends right? I decided to try the pink drink, as it's one of the most highly spoken of drinks. I ordered a tall size, because I wanted to save money and didn't know if I would like it. The drink itself was pretty decent, I would order it again. However, next time I'm getting either a grande or venti, because as you get to the bottom of the drink, the fruity taste disappears. It's nice to know how easy it is to order dairy free at Starbucks, all I gotta do is get soy/coconut/almond milk! This location made a great first impression! read more

ZAY ! ALL THE WAY!! Great employee !! Super kind and personable at the drive thru window. Killing the game!!

My go-to place for coffee with friends, school work, mini dates, or just for a quick caffeine fix. It is located conveniently close to my house and I have been a customer for about 8 years now. The service is great and the baristas are all really friendly. The only 'bad' experience I had was when the barista completely forgot about my drink and I waited about 10 minutes when there were barely any customers. I asked about the status of my drink and the barista was so apologetic, upgraded my drink from a tall to a grande, and gave me a voucher for a free drink. Now I kind of wish they would forget about my drinks more often haha. read more

Came here to study on a hot Saturday. Great place to study with lots of outlets for laptop use. Gets a bit loud sometimes and they play music (top 50s radio), which didn't bother me a bit. Parking is plenty on Sat, not so sure on other days. read more

It's Starbucks, so you already know it's good. The staff here are very good at what they do. Parking can get a little competitive, as customers are supposed to be in and out of this shopping mall in 3 hours or less. read more